Reviewer Name: David Packman
Review Submission Date: 2022-07-13
Review Title: Kent and Cafe Last are the best!
Review Description: Kent on their team is amazing.He helped navigate and explain delays and always communicated in a clear and friendly manner.Their attention to detail and Kent’s white glove experience is next level. He certainly deserves a raise for all his hard work.Couldn’t recommend this company enough. If you are in the market for top-tier coffee products, trust Cafe Last!
Reviewer Name: Bryant Wilson
Review Submission Date: 2021-11-08
Review Title: My initial purchase went smoothly and I…
Review Description: My initial purchase went smoothly and I could not be happier with the equipment, customer service and shipping speed! Cafe Last has got 5 stars from me!
Reviewer Name: Brian Wynn
Review Submission Date: 2021-09-15
Review Title: Good fix!
Review Description: I had some issues with an order that took some work to iron out. Once I spoke with the executive team, they took care of our issues without questions. Excellent customer service.
Reviewer Name: Matthew Strohl
Review Submission Date: 2021-09-04
Review Title: Good customer service
Review Description: I had an issue where I opened up an expensive new grinder that I had only used for a couple of days and found chipped up burrs. The supplier wouldn’t help me because from their point of view, it’s possible I caused the damage myself. Cafe Last stepped up and sent me a set of replacement burrs at no charge. You can order with confidence, I am glad I went with Cafe Last.
Reviewer Name: Nancy
Review Submission Date: 2021-08-30
Review Title: Awesome Customer Service!
Review Description: I was in a big predicament and I needed a Commercial Espresso Machine 110V fast! I found the one I wanted at Cafe Last. I called and Jordan was Awesome! He made the necessary calls to insure availability. He understood my extreme need for fast delivery and he tried his best and accomplished! My item arrived within 4 business days across country! The Machine is great. I can't thank you enough for your efforts. Thank you Jordan and thank you Kent Dela Cruz! Recommend CafeLast 100%!
Reviewer Name: Anthony
Review Submission Date: 2021-05-28
Review Title: Eureka Mignon XL grinder from…
Review Description: Bought Eureka Mignon XL grinder from Cafe Last. Good communication throughout the purchase and shipping process. Had minor issue with the grinder and the customer service was seamless, fast and effective. Kent from Cafe Last support quickly helped me troubleshoot and resolve the issue.
Reviewer Name: Gurgen
Review Submission Date: 2021-04-12
Review Title: Very happy with Cafelast
Review Description: Very happy with Cafelast. Order an expensive espresso machine. They did an excellent job with my order. I highly recommended
Reviewer Name: TC
Review Submission Date: 2021-01-04
Review Title: Top Notch Seller - Top Notch Products
Review Description: Just purchased a Eureka grinder from Cafe Last. The machine is awesome and Graham was very helpful in helping me choose the right grinder for my needs. It was shipped fast and the flavor profile difference in my coffee is like night and day. It went from bitter to balanced immediately and the Perfetto can grind anything from French Press to Espresso flawlessly. Thank You for the great service. Will buy again.
Reviewer Name: Jules
Review Submission Date: 2020-11-28
Review Title: Excellent Product and Support
Review Description: I knew which espresso machine I wanted but didn't know where to make the purchase. I wanted the best deal, superior customer service ( if I had ANY questions, I would be a priority). I was interacting with a few business' at the time. The personalization and support pre- purchase were outstanding. The follow up support confirms I made the right decision and that makes my espresso shot that much better.