Users Voice for Canadavet

26% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
74% users rated Excellent
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Review article published on: 05 Dec 2019

Last updated by on 07 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Nov 2021 3.9 3.7 4.6 4.4 4.1 1.5
Dec 2021 5 4.3 4.7 4.3 4.3 1
Jan 2022 3 4.2 4 4.3 4.7 1.8
Feb 2022 3.7 3.2 4.2 3.4 4.4 1
Mar 2023 5 3.6 4.9 4.2 4.4 1
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Detailed Canadavet Review by

Introduction

CanadaVet is a leading online retailer of pet medications and supplies. The company strives to provide world-class customer service and the best possible value for money to pet owners. Their website is easy to use, and they have an extensive selection of products.

Pros and Cons

Pros:
  • Competitive pricing
  • Huge product selection
  • Fast shipping
  • Easy-to-use website
  • Responsive customer service
Cons:
  • Shipping costs can be high, especially for heavy items or international orders
  • Occasional issues with product availability

User Experience

CanadaVet's website is very easy to navigate, and product information is clear and concise. The shopping cart is simple and intuitive, and the checkout process is quick and easy.

Pricing and Value for Money

CanadaVet offers competitive pricing for their products, and their prices are often lower than what you'll find at your local veterinarian's office. They also have regular promotions and discounts, which can help you save even more money.

Alternatives

There are several alternatives to CanadaVet, including Chewy, PetCo, and 1-800-PetMeds. All of these companies offer a similar product selection, but pricing and customer service may vary.

Customer Service

CanadaVet is known for their responsive and friendly customer service. They offer multiple ways to get in touch with them, including email and phone support. The company also has a FAQ section on their website that can help answer common questions.

Product Quality and Selection

CanadaVet has a huge selection of pet medications and supplies, including prescription medications and over-the-counter products. They offer products from major brands like Frontline, Nexgard, and Heartgard, so you can be sure you're getting a high-quality product.

Website Usability

CanadaVet's website is easy to use and navigate. They offer a search bar that allows you to quickly find the product you're looking for, and their categories are well-organized. The shopping cart and checkout process are also easy to use.

Returns and Exchanges

CanadaVet has a generous return policy, with a 100% satisfaction guarantee. If you're not happy with your purchase, you can return it for a full refund within 30 days. The company also offers exchanges for defective or damaged products.

Promotions and Discounts

CanadaVet regularly offers promotions and discounts, including free shipping and percentage-based discounts. They also have a loyalty program that rewards customers with points that can be redeemed for discounts on future purchases.

Reputation

CanadaVet has a good reputation in the industry, with many positive customer reviews. They have been in business since 2005 and have served over 300,000 customers worldwide.

Payment Options

CanadaVet accepts all major credit cards, as well as PayPal and Amazon Pay. They also offer financing through Klarna.

Loyalty Programs

CanadaVet has a loyalty program that rewards customers for every purchase they make. Customers earn points that can be redeemed for discounts on future purchases.

Customer Reviews

CanadaVet has many positive customer reviews, with customers praising the company's competitive pricing, fast shipping, and responsive customer service.

Community Involvement

CanadaVet is involved in a number of charitable efforts, including donations to animal shelters and rescue groups.

Shipping and Costs

CanadaVet offers fast shipping, with most orders being shipped within 24-48 hours. However, shipping costs can be high, especially for heavy items or international orders. The company does offer free shipping on orders over a certain amount.

Canadavet Recent User Reviews

User Rating

5 stars

19

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Reviewer Name: Mary Callaway

Review Submission Date: 2022-02-09

Review Title: Having 3 pets
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Review Description: Having 3 pets, Canada Vet is a good way to save money on their meds! Service is great, too.

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Reviewer Name: Lin

Review Submission Date: 2022-01-21

Review Title: I made a mistake on my order
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Review Description: I made a mistake on my order. Canada Vet called, texted and emailed me, Thank you. I needed that order and they came though. Great customer service.

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Reviewer Name: Myra Ashbrook

Review Submission Date: 2022-01-20

Review Title: Medications from Canada Vet.
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Review Description: I am extremely happy with this company. The service is good and shipping is perfect. I am always kept aware of where the shipment is and when to expect it. I am glad my son told me about this company. Everyone does a wonderful job, Thanks

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Reviewer Name: Lyn Dawson

Review Submission Date: 2022-01-16

Review Title: Excellent!
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Review Description: Thank you, Canada Vet! My items arrived within 10-15 business days, and the shipping was tracked and insured, for free (I order six months' supply, or more, for two large canines). The quality and pricing is the best deal we've found. We are longstanding, happy repeat customers.

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Reviewer Name: Scott Koopman

Review Submission Date: 2022-01-06

Review Title: CANADIAN website that doesn't ship to CANADA!
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Review Description: Their website is CANADAvet.com, their mailing address is Vancouver, CANADA and they don't ship to CANADA. I had to go through the entire purchase process to figure this out. They're actually based out of Australia! Can you say misleading. Maybe place a notice on your CANADIAN website that you don't ship to CANADA! Thanks for wasting my time.

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Reviewer Name: Skippy Ballard

Review Submission Date: 2021-12-31

Review Title: Quality meds from reliable company
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Review Description: I started using the nexgard spectra for my dog a year ago and it works great. My pup eats it like a treat and I only have the one dose each month versus two separate meds so it saves a little bit of money which helps out. The CanadaVet.com is a reliable group to get quality meds from to keep our fur kids healthy.

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Reviewer Name: cockadoodle poo

Review Submission Date: 2021-12-04

Review Title: I am in Canada and the order went…
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Review Description: I am in Canada and the order went through, took my money and that was five weeks ago, order came from the uk according the tracking, but has been “stuck at the border for a month “ ? I do not think this company is legit and I will be contacting visa to get my money back from you.I think the tracking number is fake too

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Reviewer Name: Kathy

Review Submission Date: 2021-11-26

Review Title: Canada Vet came through again
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Review Description: Canada Vet came through again with my Revolution Plus needs. The email notifications of transit progress were also helpful & appreciated. Just sorry you didn't have the lower dose available for my lighter weight kitties.

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Reviewer Name: terry fishman Calgary

Review Submission Date: 2021-09-30

Review Title: Dr Emily McEwen who works at Glenmore…
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Review Description: Dr Emily McEwen who works at Glenmore landing veterinary clinic in Calgary is under investigation for animal cruelty. She severely abused my dog when she became angry and frustrated.

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Reviewer Name: Carol Ann

Review Submission Date: 2021-09-21

Review Title: Great company
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Review Description: Great prices and had my order in a little over 2 weeks. Very satisfied with product!

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