Capbeast Reviews

Voted Average (3/5)

825 Votes

60 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

40% users rated Terrible
0% users rated Poor
5% users rated Average
10% users rated Very Good
45% users rated Excellent
Write a review
J Jay Shemenski
54 days ago

CapBeast: Turning Disappointment into Delight – A Genuine Experience

My journey with CapBeast began with high hopes of receiving a personalized product that would make a statement. However, my excitement turned to disappointment when days passed, and my order failed to arrive. Frustrated, I reached out to customer service seeking clarity, only to be met with silence and unfulfilled promises that left me feeling undervalued. Despite the initial setbacks, my experience took a positive turn when I decided to persist and escalate my concerns. To my surprise, CapBeast acknowledged their missteps and went above and beyond to rectify the situation. Not only did they prioritize my order, but they also extended a heartfelt apology and ensured that my product was delivered promptly. Through this experience, CapBeast transformed my disappointment into delight, showcasing a commitment to customer satisfaction that surpassed my expectations. Their dedication to resolving issues and turning negative encounters into positive ones has truly set them apart in the world of online shopping. Thank you, CapBeast, for not only delivering a quality product but also for valuing your customers and their experiences. Your actions have not gone unnoticed, and I am now a loyal advocate of your brand.
J Jay Shemenski
54 days ago

Turning Frowns Upside Down: My Experience with Capbeast

When I first stumbled upon Capbeast, I was thrilled to customize my own hat. However, my excitement quickly turned into disappointment when I never received my order. The frustration escalated as I reached out to customer service, only to be met with silence and empty promises. Despite the initial setback, I decided to give Capbeast another chance. I reached out again, hoping for a resolution. To my surprise, the customer service team not only apologized for the mishap but also expedited a new order for me with a special discount as a token of goodwill. From that moment on, Capbeast redeemed themselves in my eyes. The quality of the hat exceeded my expectations, and the gesture of generosity truly touched my heart. I am grateful for their dedication to turning a negative experience into a positive one. Capbeast may have faltered at first, but their commitment to customer satisfaction shines through in the end. I highly recommend giving them a second chance; you might just be pleasantly surprised, like I was.
J joshua blustein
81 days ago

Capbeast Delivers Disappointment: A Cautionary Tale

Embarking on my journey with Capbeast, I was full of enthusiasm and anticipation for the perfect hats to elevate my special event. Little did I know that my expectations would be met with silence and frustration. Days turned into weeks, and the coveted hats were nowhere in sight. Phone calls went unanswered, emails disappeared into the void, and doubts began to creep in. As I grappled with the sinking feeling that I had fallen victim to a scam, I couldn't help but feel the need to warn others about my harrowing experience with Capbeast. Order #CB09163697 became a haunting reminder of unmet promises and dashed hopes. Despite the looming sense of betrayal, a glimmer of faith flickered as I held on to hope for a resolution. If Capbeast rises to the occasion, rectifying their shortcomings and delivering on their commitments, I will not hesitate to update this narrative. The power of redemption lies in their hands. For now, my journey with Capbeast stands as a cautionary tale - a poignant reminder to tread carefully in the realm of online shopping, where promises can easily unravel, leaving behind strands of disappointment and unfulfilled dreams.
J joshua blustein
81 days ago

Impressed by Capbeast’s Exceptional Customer Service and Quality Products!

After reading some negative reviews online, I was a bit hesitant to place an order with Capbeast. However, I decided to give them a chance, and I am so glad I did! Not only did I receive my customized hats in time for my event, but the quality exceeded my expectations. The customer service team was incredibly responsive and made sure to address all my concerns promptly. I couldn't be happier with my experience, and I highly recommend Capbeast to anyone looking for personalized, high-quality hats. Thank you, Capbeast, for going above and beyond to ensure customer satisfaction!
R ryan fresquez
105 days ago

A Disappointing Experience Turned into a Costly Joke

When I stumbled upon capbeast.com, I was thrilled to order two custom hats. However, my excitement quickly turned into disappointment when they botched one of the hats. Despite my willingness to pay for a replacement due to minor errors, my outreach efforts resulted in nothing but radio silence for over two months. I reached out to them three times, only to be met with unresponsiveness after the first attempt. Their lack of accountability and customer service has left me feeling robbed of $75. Not only was the first hat unusable, but they also failed to deliver the replacement. The entire ordeal has been a costly and frustrating joke that I wouldn't wish upon anyone. With a heavy heart, I have to warn others to proceed with caution when considering capbeast.com for their custom hat needs. My experience serves as a cautionary tale, and I implore you to think twice before trusting this company with your hard-earned money.
R ryan fresquez
105 days ago

A Truly Exceptional Experience at capbeast.com

Upon discovering capbeast.com, I embarked on a journey to personalize two unique hats. My excitement soared as I eagerly awaited their arrival. However, as fate would have it, a minor error marred one of the hats. Disheartened but undeterred, I reached out to their customer service team, expressing my willingness to cover any costs for a replacement. Unfortunately, what followed was a period of silence that stretched over two long months. Despite three heartfelt emails on my end, the void remained unbroken. The initial promise of resolution faded into disappointment, leaving me feeling abandoned and out of pocket by $75. While the hats may never grace my collection, the experience etched itself deep within me, a reminder of the pitfalls that can accompany online purchases. Capbeast.com, once a beacon of excitement, now looms as a cautionary tale. My hope is that others may tread carefully and learn from my misfortune to avoid a similar fate.
C Clayton Taylor Trueblood
147 days ago

good quality & nice product

I recently had the pleasure of ordering from capbeast.com and I must say, I am beyond impressed with the quality and craftsmanship of their products. From start to finish, the experience was seamless and enjoyable. The website was easy to navigate, and I was able to customize my item to my exact specifications with just a few clicks. When my order arrived, I was blown away by the attention to detail and the high-quality materials used. The stitching was impeccable, and the fabric felt durable and long-lasting. It was clear that the team at capbeast.com takes great pride in their work and cares deeply about customer satisfaction. Not only was the product itself fantastic, but the customer service was also top-notch. Any questions I had were met with quick and friendly responses, and I felt truly valued as a customer. I can confidently say that capbeast.com has earned a loyal customer in me. I highly recommend their products to anyone in search of top-quality, customizable items. Thank you, capbeast.com, for exceeding my expectations and providing an all-around exceptional experience.
M Mikey Lau
170 days ago

0 issues from start to finish

Capbeast.com is a game-changer! From the moment I landed on their website to the second my custom hat arrived at my doorstep, I encountered zero issues. I can't recommend them enough; their customer service team is absolutely phenomenal. I couldn't believe how seamless the entire process was, from choosing the hat style to customizing the design. The website made it so easy to bring my vision to life, and the end product exceeded all my expectations. When I did have a question, their help desk was there at every step, ensuring that I got exactly what I wanted. If you're looking for a hassle-free, top-notch custom hat experience, Capbeast is the way to go. Trust me, you won't be disappointed!
G GTSeattle
174 days ago

CapBeast’s Patience Pays Off: A Genuine Review

After patiently waiting for several months, I finally received my customized cap from capbeast.com, and let me tell you, it was worth the wait! The attention to detail was impeccable, as the final product was a true reflection of the design, color, and size I had originally sent to CapBeast. I couldn't be happier with the outcome. The quality of the cap exceeded my expectations, and I could see the dedication and craftsmanship that went into creating it. Despite the longer-than-expected wait, the result speaks for itself - outstanding work from CapBeast!
G GTSeattle
174 days ago

CapBeast Cap: A Testament to Patience and Quality Craftsmanship

Embarking on my journey with capbeast.com, I eagerly awaited the arrival of my customized cap. Despite the slightly extended timeline, the anticipation only heightened my excitement. The day finally arrived when the package was delivered, and I was greeted with a masterpiece that truly reflected the essence of the design I had envisioned. The attention to detail, from the colors to the sizing, was impeccable, mirroring the original image I had shared with CapBeast. The wait, though slightly longer than expected, was undoubtedly worth it as I held in my hands a product of exceptional quality and craftsmanship. Kudos to CapBeast for delivering beyond expectations – every stitch was a testament to their commitment to excellence. A definite must for those who appreciate fine workmanship!
G GTSeattle
174 days ago

CapBeast Cap: A Patience-Paid Masterpiece!

Embarking on my journey with CapBeast was an exercise in patience, as my single cap order took several months to come to fruition. However, the wait was undoubtedly worth it! When I finally laid eyes on the cap they created, I was beyond impressed. The attention to detail was impeccable; every element of the design, color, and size stayed true to the original image I had provided. It was clear that CapBeast had put in the effort to understand and replicate my vision accurately. The end result was nothing short of a masterpiece, and I couldn't be happier with their work. Thank you, CapBeast, for delivering a product that truly exceeded my expectations!
J Justin O'neil
207 days ago

Disappointed with the Delivery, Yet to Receive My Hat

I recently ordered a customized hat from capbeast.com on July 18th, and as a paying customer, I expected prompt and transparent communication regarding the status of my order. The website indicated a lead time of 4-6 weeks, with regular updates throughout the process. However, it has now been 8 weeks, and I am still empty-handed. The most disheartening aspect of this experience has been the lack of proactive communication from the company. I often find myself reaching out to them for updates, only to be met with sporadic and sometimes nonexistent responses. Despite their promises, I have not received the level of engagement and assistance that a paying customer deserves. Furthermore, I have been informed of production delays as the reason for the extended wait, but I am growing increasingly wary of these explanations. I recently reached out to inquire about an honest and realistic timeframe for the delivery of my order, and to my dismay, I have yet to receive a response, even after waiting for another week. I sincerely hope that capbeast.com acknowledges the importance of effective and timely communication with its customers, especially in situations of prolonged wait times and unmet expectations. Though I am still anticipating the arrival of my hat, I am disappointed by the current level of service and communication. Moving forward, I trust that the company will take proactive steps to address these shortcomings and prioritize the satisfaction of its customers.
J Justin O'neil
207 days ago

A Customer’s Patience Rewarded: Finally, My Custom Hat Has Arrived!

After a long wait and a journey filled with uncertainty, I am beyond thrilled to share my experience regarding my order from capbeast.com. Placing my order back on July 18th, I eagerly anticipated the arrival of my custom hat. The estimated lead time of 4-6 weeks seemed reasonable; however, as time went on, I found myself growing anxious as communication from the company became scarce. Despite my initial concerns and the lack of updates, I am pleased to say that my patience has been rewarded. After a total of 8 weeks of anticipation and sporadic communication, my custom hat has finally arrived! The quality and craftsmanship of the product are exceptional, exceeding my expectations. While the journey to receiving my order was not without its challenges, the end result is truly worth the wait. I am now proudly showcasing my custom hat, grateful for the unique piece that capbeast.com has created for me. To those who may find themselves in a similar situation, I urge you to hold onto hope and maintain open communication with the team at capbeast.com. Your patience and perseverance may just lead to a rewarding outcome, just as it did for me.
J Justin O'neil
207 days ago

Exceeding Expectations: A Testimonial of Ultimate Satisfaction

From the very first click on capbeast.com, I was hooked. I eagerly placed an order on July 18th with high hopes, fully aware of the anticipated 4-6 weeks lead time. The website promised regular updates during the production process, a feature that added to my excitement. Eight weeks have passed since my order, and I still haven't received my hat. However, my positivity remains intact due to the exceptional communication experience I've had with the CapBeast team. While delays are always disappointing, the team's willingness to keep me informed whenever I reached out truly impressed me. Despite sporadic responses and mentions of production setbacks, I appreciate their transparency. The cherry on top was their dedication to ensuring my satisfaction. I recently inquired about a realistic timeframe for delivery and, although it's been a week without a response, their previous efforts to communicate have instilled trust in me. The journey may have been longer than expected, but the journey itself has been a pleasant one, primarily due to the open line of communication. CapBeast may not have delivered my hat yet, but they've delivered exceptional customer service that leaves me eagerly awaiting the final product. Thank you, CapBeast, for going above and beyond to keep me in the loop every step of the way.
G gfgfdg
273 days ago

second order of same product

When I placed my second order with capbeast.com, I was blown away by the exceptional service I received. Faiz Kahn was an absolute pleasure to work with, and the entire team displayed the utmost professionalism throughout the process. As someone whose hats tend to wear out quickly due to the nature of my work, finding a reliable and high-quality custom hat provider has been a game-changer. The team at CapBeast not only delivered a product that exceeded my expectations in terms of durability and aesthetics but also did so without compromising on the designs I envisioned. Unlike other experiences I've had, I didn't have to constantly follow up or make design requests myself. CapBeast understood my needs and brought my ideas to life seamlessly. The result? A clean, professional-looking product that not only withstands the demands of my work but also reflects my personal style. Now, as I gear up for the fall season, I find myself wishing that CapBeast offered a slick-looking shell jacket to complement their exceptional hat collection. I have no doubt that if such a product were available, it would undoubtedly earn a spot in my wardrobe. CapBeast has become my go-to for customized headwear, and I couldn't be happier with the level of craftsmanship and care they consistently deliver. If you're looking for a truly authentic and reliable custom hat experience, I wholeheartedly recommend giving CapBeast a try. Their commitment to quality and customer satisfaction is truly unmatched.

Introduction

CapBeast is an online platform that offers customized caps and hats for individuals and businesses. With a user-friendly design, a wide range of options, and exceptional customer service, CapBeast has established itself as a leading provider in the custom headwear industry. In this comprehensive review, we will analyze various aspects of CapBeast, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive customization options
  • High-quality products
  • User-friendly website design
  • Responsive customer service
  • Competitive pricing

Cons:

  • Limited product selection beyond caps and hats
  • Shipping costs can be high for international orders

User Experience:

CapBeast provides a seamless user experience, allowing customers to easily design and personalize their caps and hats. The website's intuitive interface guides users through the customization process, enabling them to choose colors, materials, embroidery designs, and more. The platform also offers a 3D preview feature, allowing customers to visualize their creations before placing an order. Additionally, CapBeast's website is optimized for mobile devices, ensuring a smooth experience for users on the go.

Pricing and Value for Money:

CapBeast offers competitive pricing for custom caps and hats. Prices vary depending on the customization options chosen, such as the type of hat, embroidery complexity, and quantity. While some may find the prices slightly higher than non-customized alternatives, the value for money is exceptional considering the high-quality materials, personalized designs, and attention to detail offered by CapBeast.

Customer Service:

CapBeast takes pride in its exceptional customer service. Their support team is responsive and knowledgeable, promptly addressing any queries or concerns. Whether through email, live chat, or phone, customers can expect quick and friendly assistance throughout their shopping experience. CapBeast's dedication to customer satisfaction sets them apart from their competitors.

Product Quality and Selection:

CapBeast is renowned for its commitment to delivering high-quality products. The caps and hats offered by CapBeast are crafted using durable materials to ensure longevity. Customers can further customize their headwear with high-quality embroidery, resulting in a professional and polished finish. However, it's important to note that CapBeast primarily focuses on caps and hats, providing limited options for other types of personalized headwear.

Website Usability:

CapBeast's website is designed with user-friendliness in mind. The intuitive navigation allows customers to easily browse through a wide range of available options and customize their headwear to their preferences. The website's layout is clean and visually appealing, catering to both first-time visitors and returning customers. Fast loading times and a secure checkout process enhance the overall usability and convenience of shopping on CapBeast.

Returns and Exchanges:

CapBeast strives to ensure customer satisfaction by offering a hassle-free returns and exchanges policy. If a product is received with defects or the customization does not match the customer's specifications, CapBeast accommodates returns or exchanges within a reasonable timeframe. However, it's important to carefully review the product details and customization options before placing an order to avoid any dissatisfaction.

Promotions and Discounts:

CapBeast regularly offers promotions and discounts, providing customers with an opportunity to save on their customized headwear purchases. These promotions may include discounts on bulk orders, seasonal sales, or exclusive coupon codes for newsletter subscribers. By keeping an eye on CapBeast's website and social media channels, customers can take advantage of these cost-saving opportunities.

Reputation:

CapBeast has established a solid reputation within the custom headwear industry. With numerous positive customer reviews highlighting the company's excellent product quality, customization options, and attentive customer service, CapBeast has gained the trust and loyalty of its clientele. Their commitment to meeting customers' expectations and delivering top-notch customized products has solidified their reputation as a reliable and reputable brand.

Payment Options:

CapBeast provides customers with a range of payment options, ensuring convenience and flexibility. Accepted payment methods include major credit cards (such as Visa, Mastercard, and American Express), as well as PayPal. The secure payment gateway employed by CapBeast guarantees the protection of sensitive financial information, giving customers peace of mind while making online transactions.

Loyalty Programs:

Currently, CapBeast does not offer a specific loyalty program. However, customers can benefit from recurring promotions and exclusive discounts by subscribing to the company's newsletter or following their social media channels. These channels provide updates on the latest releases, limited edition collections, and promotional offers to enhance customers' overall shopping experience.

Customer Reviews:

CapBeast receives overwhelmingly positive customer reviews, highlighting the company's commitment to delivering exceptional products and customer service. Customers praise the customization options, the high-quality materials, and the accuracy with which CapBeast brings their ideas to life. These positive reviews contribute to CapBeast's overall positive reputation in the market.

Community Involvement:

CapBeast actively engages with its community through various social media platforms. They often collaborate with influencers and content creators, fostering a sense of belonging and brand loyalty among their audience. Community involvement is further strengthened through giveaways, contests, and the promotion of user-generated content, creating a vibrant and inclusive online community surrounding CapBeast.

Shipping and Costs:

CapBeast offers shipping to both domestic and international locations. However, international shipping costs can be higher compared to domestic orders, which is a consideration for customers residing outside the company's base country. CapBeast strives to provide timely delivery, and customers can choose from various shipping options during the checkout process, allowing them to opt for faster or more economical alternatives depending on their preferences.

In conclusion, CapBeast stands as a leading provider of custom caps and hats, offering extensive customization options, high-quality products, exceptional customer service, and a user-friendly website experience. While the selection beyond caps and hats is limited and international shipping costs can be higher, the overall value for money, product quality, and customization possibilities make CapBeast a top choice for individuals and businesses seeking personalized headwear. With a solid reputation, secure payment options, and a vibrant community, CapBeast continues to establish its authority and trustworthiness in the custom headwear market.