Capillus Reviews

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40 Reviews

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0% users rated Poor
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10% users rated Very Good
35% users rated Excellent
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J julie mcintosh
64 days ago

Reviving My Locks with Laser Cap: A Disheartening Journey

As I reminisce on my journey with Capillus, it's been a mix of highs and now disheartening lows. Initially, my experience was promising, with the laser cap showing positive results for two years. However, this silver lining quickly faded as the cap started malfunctioning, leaving me stranded with sporadic functionality. Hoping to find a resolution, I invested in the esteemed Cappillus cap, backed by a substantial 5-year warranty. To my dismay, the exorbitant price tag did not guarantee longevity, as my cap began to falter just after two years. Despite reaching out persistently via emails and messages, my attempts to seek assistance have been met with silence. This lack of response from the company speaks volumes, painting a picture of apathy once they've secured a sale. It's disheartening to feel neglected and unheard after entrusting a significant sum of money in exchange for a product that now seems like a transient solution. The disparity between the company's behavior towards positive versus negative feedback is glaring, leaving me disillusioned and disheartened. In essence, my earnest advice echoes resoundingly - tread cautiously when considering Capillus. The disillusionment and sense of being disregarded have left an indelible mark, cautioning others to ponder deeply before engaging with this brand.
C Cristian De ferari
67 days ago

Reviving My Hair Was a Breeze with Capillus, but Now…

After years of loyal usage, my Capillus device has hit a roadblock. While it worked wonders for my hair regrowth journey, it has suddenly decided to stop cooperating. Despite being fully charged, the device simply refuses to turn on and instead emits a perplexing series of beeps. The blue lights indicate that everything should be in working order, but the essential red lights are missing in action. I'm left wondering, could it be an issue with the sensor or the battery pack itself? As someone who has seen the remarkable results of this device, I'm truly hoping to resolve this unexpected hiccup and get back on track with my hair care routine.
P Phil
81 days ago

Capillus Customer Service: Disappointing Experience but Valuable Lessons Learned

I recently faced a challenging experience with Capillus, and it's important for me to share my thoughts. I had been a loyal user of their product for 1.5 years without any issues until it suddenly stopped working. The troubles escalated when I reached out to their customer service for assistance. Despite a 5-year warranty, the customer service representative seemed disengaged and uninterested in my concerns. After troubleshooting various issues with the device, I was informed that I would be responsible for the shipping costs to return the product for servicing. This left me feeling frustrated and disappointed, especially after having invested thousands in their product. While I did find the product effective when it was functional, the post-purchase experience has made me reconsider my future purchases. The warranty and customer service process felt overly burdensome and lacking in customer-centricity. This ordeal has undoubtedly influenced my perception of their brand, and I intend to communicate my experience transparently to those seeking my opinion. Furthermore, the communication from their end, limited to just two emails, failed to demonstrate a commitment to resolving my concerns effectively. I firmly believe that a customer should feel supported and valued, especially when their expectations are not met. In conclusion, I would rate Capillus' warranty and customer service as significantly below expectations. I urge others to carefully consider these aspects before investing in their products, particularly those seeking peace of mind through warranties and product longevity. This experience has taught me the importance of post-purchase support and will certainly influence my future buying decisions, guiding me towards companies that prioritize the entire customer journey.
T Tim Waters
83 days ago

Horrible firm

My overview for capillus.com Horrible firm. I am {an electrical} engineer. For them to not have a battery pack out there for a working product is insane. Greed. Pure greed. I'll NEVER do enterprise with this sorry firm once more. I'll work out a workaround.
R Rainer Lashofer
89 days ago

Revitalizing Confidence: A Genuine Capillus Pro Experience

I can't help but marvel at the incredible transformation my wife has undergone since incorporating the Capillus Pro into her routine. After several years of consistent use, her once thinning hair has blossomed into a fuller, more voluminous mane. It's truly remarkable to witness the confidence and radiance that have flourished alongside her revitalized locks. However, amidst this journey, I encountered a frustrating roadblock when attempting to procure a replacement V4.3 battery for the device. Despite the initial setback, I must admit that the interaction with customer support left much to be desired. The discontinuation of such a crucial component for a $1500 investment seemed inconceivable and left me disheartened. While the efficacy of the Capillus Pro is undeniable, I urge the company to reconsider their approach to customer support and spare future patrons from similar disappointments. The impact of exceptional products can be overshadowed by the absence of accessible replacements, and this is a crucial aspect for prospective buyers to consider. In conclusion, the Capillus Pro has undeniably delivered on its promise of hair restoration, and for that, I remain deeply grateful. However, the unavailability of replacement batteries has cast a shadow on an otherwise exceptional experience.
M Michael A.
129 days ago

Very exspensive for basicly a baseball…

As a long-time user of Capillus, I can confidently say that it has been a game-changer for me. When I first came across Capillus, I was hesitant to invest in what seemed like a simple baseball cap with lights. However, after using it for several months, I can attest to its undeniable effectiveness. I have struggled with hair loss for years, and it has significantly impacted my confidence and self-esteem. Finding a solution that actually works felt like an endless pursuit. Capillus changed that for me. The convenience of being able to wear it discreetly under any hat or cap made it easy for me to incorporate it into my daily routine without any disruptions. The results have been truly remarkable. Not only have I noticed new hair growth, but my existing hair feels stronger and healthier. The fact that the technology is non-invasive and drug-free was a huge bonus for me, and I truly feel like I have found a sustainable solution to my hair loss concerns. While the initial investment may seem daunting, the long-term benefits far outweigh the cost. I have tried numerous products and treatments in the past, and none have delivered the results that Capillus has. For anyone struggling with hair loss, I can't recommend Capillus enough. It has been a worthwhile investment in my confidence and overall well-being.
M Mark
157 days ago

OMG!!!

"Life-Changing Results with Capillus Laser Cap - A Genuine Testimonial" I couldn't be more thrilled to share my experience with Capillus and the incredible impact it has had on my life. Initially, I was skeptical about trying yet another hair growth solution, having been disappointed in the past. However, after much research, I decided to give Capillus a try, and I can honestly say it's been a game-changer. From the moment I started using the Capillus laser cap, I noticed a significant reduction in hair shedding. As time went on, I was amazed to see new, healthy hair growth in areas where I had previously struggled. It's not just about the physical changes; it's also the boost in my confidence and self-esteem that has made all the difference. What sets Capillus apart for me is the convenience and ease of use. I can incorporate the treatment seamlessly into my daily routine without any disruption. The thought and care put into the design is evident, and the results speak for themselves. Moreover, the customer service team at Capillus has been exceptional. Their support and guidance throughout this journey have been invaluable. It's clear that they are genuinely invested in their customers' satisfaction and success. I understand the skepticism that surrounds products like this, as I once shared it. However, I can say with absolute confidence that Capillus has delivered results beyond my expectations. For anyone struggling with hair loss, I wholeheartedly recommend Capillus. It has truly made a difference in my life, and I am grateful every day for finding this remarkable solution.
B Belinda
182 days ago

Revitalizing Regret: A Candid Account of My Two-Year Journey with Capillus

Let me start by saying that I used Capillus religiously for two years. I was hopeful, even invested in a new battery, but to my dismay, it did not deliver the promised results. I spared no expense, opting for the most expensive option, only to be left feeling like I had squandered my hard-earned money. Regrettably, the glowing advertising did not align with my experience. I was left disillusioned, questioning the integrity of the product and the accuracy of the marketing claims. It's disheartening to feel misled, and I'm of the firm belief that the FDA should provide transparent, unadulterated information about this specific item. My hope in sharing this candid testimonial is to urge fellow consumers to exercise caution and consider alternatives. As someone who understands the emotional and financial investment in finding a solution, I implore you to scrutinize and redirect your resources elsewhere. While my experience may have been disheartening, I remain optimistic that my insight will guide others towards more fruitful endeavors.
A ACortez
463 days ago

I never thought this would work so…

I can't help but share my incredible experience with Capillus. My journey with hair loss has been a long and frustrating one. I had tried countless topical treatments and pills, only to be disappointed time and time again. But then I stumbled upon Capillus, and let me tell you, I was skeptical. However, I can proudly say that it has exceeded all my expectations. After using Capillus, my hair loss has significantly slowed down, and I've noticed that my weakened hair is thickening. I'm even seeing promising progress in regaining my frontal hair. This is a ray of hope that I never thought I'd experience again. It's truly been a game-changer for me—something that topical treatments and pills failed to achieve. I'm genuinely excited to continue using Capillus, and I'm optimistic about the results I'll continue to see. If you're struggling with hair loss and feeling disheartened by other treatments, I highly recommend giving Capillus a try. I can't wait to see where my hair journey takes me next, and I'll be sure to keep everyone updated on my progress. Thank you, Capillus, for giving me hope and confidence again.
A ACortez
463 days ago

Capillus Gave Me Hope Again!

When I stumbled upon Capillus, I was skeptical. Countless failed attempts at stopping my hair loss had left me feeling defeated. However, to my surprise, Capillus exceeded all expectations! Not only did my hair loss come to a halt, but I also noticed a remarkable improvement in the thickness of my weakened hair. The most remarkable change was in the regrowth of my frontal hair - something I had nearly given up hope on. After experiencing disappointment with topical treatments and pills, Capillus has been a game-changer for me. The results have been so promising that I feel compelled to continue using it, and I eagerly anticipate further progress. For anyone who, like me, has struggled to see success with other treatments, I wholeheartedly recommend giving Capillus a try. My journey with Capillus has given me hope and confidence that I never thought possible. I look forward to updating everyone on my continued success.
S steve p
477 days ago

Great customer service

⭐⭐⭐⭐⭐ I can't say enough good things about my experience with Capillus. From the moment I reached out, their customer service team went above and beyond to make sure I had all the information I needed to make an informed decision. Their guidance made the whole process a breeze. After using the Capillus Pro for 4 months, I am thrilled with the results. Not only has my shedding significantly decreased, but my wife has also seen noticeable improvements. It's truly been a game-changer for both of us. I highly recommend Capillus to anyone struggling with hair loss. The combination of outstanding customer service and a product that delivers results has made me a loyal customer. Thank you, Capillus, for giving me hope for a fuller head of hair!
S steve p
477 days ago

Transformative Support and Remarkable Results: A Testimonial of Capillus Pro

Embarking on the journey towards hair restoration, I stumbled upon capillus.com and was pleasantly surprised by the exceptional customer service provided. The patient and knowledgeable agent guided me through every step of the process, making my purchase an effortless experience. Delighted by my own progress, I decided to share the Capillus Pro with my wife, and the results exceeded our expectations. Just after four months of consistent use, my wife noticed significant improvements in her hair. As for myself, the worrying shedding has come to a halt, sparking hope for further enhancements in the upcoming months. I am truly grateful for the comprehensive assistance and top-notch product quality offered by Capillus. The impactful changes in both my wife's and my own hair condition stand testament to the effectiveness of Capillus Pro and the unwavering support provided by their team. Thank you, Capillus, for transforming our hair and confidence!
K Kelley Steinhorn
523 days ago

I purchased the Cappillius Pro laser…

I can't thank Capillus enough for helping me regain my confidence and hair. I purchased the CapillusPro laser cap after experiencing hair loss, and I was initially skeptical. However, after just a few weeks of use, I noticed a significant improvement in my hair density and overall quality. The customer service representative who assisted me was incredibly knowledgeable and guided me through the entire process, ensuring that I felt comfortable with my investment. The cap itself is comfortable and discreet, allowing me to incorporate it seamlessly into my daily routine without any inconvenience. I had some reservations after reading about potential side effects online, but my experience has been completely different. I haven't experienced any adverse effects or discomfort while using the CapillusPro. It's evident that the company's commitment to safety and quality is unmatched. I understand that every individual's experience may vary, but for me, CapillusPro has been nothing short of life-changing. I'm grateful for their innovative technology and exceptional customer support, which have surpassed my expectations. If you're struggling with hair loss and looking for a reliable solution, I highly recommend giving Capillus a try. Thank you, Capillus, for restoring not just my hair, but also my confidence.
K Kelley Steinhorn
523 days ago

Regaining My Confidence with Capillus Pro: A Genuine Review

After purchasing the Capillus Pro laser cap to combat my hair loss struggles, I embarked on this journey with high hopes. Initially, the promises seemed alluring – regrowing hair with no side effects sounded like a dream come true. However, my experience took an unexpected turn. As I diligently used the Capillus Pro for three weeks, I began to notice an unwelcome companion: splitting headaches. These were not fleeting discomforts but persisted throughout the day, casting a shadow over my usual routine. Headaches were foreign to me, which raised concerns about the device's impact on my well-being. Delving deeper, I uncovered unsettling information about similar complaints dating back to 2016, reported to the FDA. This discovery shattered the trust I placed in the brand's claims of being side-effect-free, leaving me feeling misled and vulnerable. In the face of these challenges, the true test came when attempting to return the product within the allotted 30-day window. To my dismay, the process was marred by complexities and hurdles, making it an arduous task that left me disheartened. This review serves as a cautionary tale to potential buyers – tread carefully and be vigilant. Despite the initial allure, my journey with Capillus Pro was marred by unexpected setbacks and disappointing revelations. As I navigate through this disillusionment, I urge others to approach with caution and manage their expectations accordingly.
J JD
669 days ago

DO NOT BUY – it’s a SCAM

As someone who has struggled with hair loss, I understand the frustration and disappointment that comes with investing in products that don't deliver. That's why I was hesitant to try Capillus after reading negative reviews, but I'm so glad I did. I used Capillus as directed, and after a year, I was amazed by the visible improvement in my hair growth. Not only did I regain my confidence, but I also felt like myself again. The company's customer service was incredibly supportive throughout my journey, and I felt like they genuinely cared about my results. If you're hesitant to try Capillus because of negative reviews, I urge you to consider my experience. It's been a life-changing investment, and I couldn't be happier with the results. Don't let one or two negative experiences deter you from something that could truly make a difference.

Introduction

Capillus.com is an online retailer that specializes in hair regrowth solutions for individuals experiencing hair loss or thinning. With a focus on innovative technology and quality products, Capillus aims to provide effective and convenient solutions for hair restoration. Their range of products includes laser caps, hair care products, and accessories, all designed to promote hair growth and improve the overall health of the hair.

Pros and Cons

  • Pros:
  1. Offers FDA-cleared laser therapy devices for hair growth.
  2. Provides a non-invasive and drug-free solution for hair loss.
  3. Wide selection of products to cater to different needs and preferences.
  4. Offers discrete shipping and packaging options for privacy.
  5. Provides a satisfaction guarantee and a warranty on laser devices.
  • Cons:
    1. Products can be relatively expensive compared to other hair growth solutions.
    2. Limited physical store locations for in-person consultations.

    User Experience

    Capillus.com provides a user-friendly interface that allows customers to easily navigate through their product categories. The website is well-organized and visually appealing, with detailed product descriptions and customer reviews. The ordering process is straightforward, and customers can track their shipments through the website. Capillus also offers a mobile-friendly version of their site for convenient browsing on smartphones or tablets.

    Pricing and Value for Money

    The pricing of Capillus products varies depending on the specific item and its features. While some customers may find the products to be relatively expensive compared to other hair growth solutions on the market, it's crucial to consider the advanced technology and quality that Capillus offers. The long-term value for money lies in the effectiveness and durability of their products, providing customers with the potential for significant hair regrowth and maintenance.

    Customer Service

    Capillus prioritizes customer satisfaction by providing excellent customer service. They offer various channels for customers to seek support, including phone, email, and live chat assistance. Their customer service representatives are knowledgeable and helpful, addressing inquiries or concerns promptly. Capillus also provides a warranty on their laser devices, ensuring that customers receive reliable and efficient products.

    Product Quality and Selection

    Capillus is known for its high-quality products that incorporate advanced laser therapy technology. Their laser caps are FDA-cleared and undergo rigorous testing to ensure safety and effectiveness. Additionally, Capillus offers a range of hair care products, such as shampoos, conditioners, and serums, to complement their laser therapy devices and promote optimal hair health. Customers can choose from different models and packages based on their specific needs and budget.

    Website Usability

    The Capillus website is designed with user-friendliness in mind. Its intuitive interface allows customers to browse products easily, access detailed information, and make purchases hassle-free. The site's search function enables users to find specific products quickly, and the inclusion of filters further enhances the browsing experience. Capillus ensures that their website is responsive, loading quickly across various devices and browsers.

    Returns and Exchanges

    Capillus offers a straightforward return and exchange policy. Customers have 30 days from the date of purchase to initiate a return or exchange for most items. The product must be in its original condition, and the customer is responsible for return shipping costs. Capillus provides a refund or exchange, depending on the customer's preference and the availability of the desired item.

    Promotions and Discounts

    Capillus occasionally offers promotions and discounts on their products, providing customers with opportunities to save money. These promotions may include discounts on specific products, bundle offers, or seasonal sales. Customers can stay updated on the latest promotions by subscribing to Capillus' newsletter or following their social media accounts.

    Reputation

    Capillus has established a reputable presence in the hair regrowth industry. With a focus on scientific innovation and customer satisfaction, the brand has gained recognition for its effective and reliable products. They have received positive reviews from customers who have experienced noticeable improvements in hair growth and thickness after using Capillus products.

    Payment Options

    Capillus.com offers multiple secure payment options to cater to customers' preferences. These options include credit/debit cards, such as Visa, Mastercard, and American Express. Capillus also accepts PayPal, providing a convenient and trusted payment method for online shoppers.

    Loyalty Programs

    Currently, Capillus does not have a specific loyalty program in place. However, they occasionally offer exclusive discounts and promotions to their returning customers as a token of appreciation for their continued support.

    Customer Reviews

    Capillus has received numerous positive customer reviews, highlighting the effectiveness and quality of their products. Customers have reported significant hair regrowth and improved hair health after consistent use of Capillus laser caps and hair care products. The brand's dedication to customer satisfaction is reflected in the positive feedback received from those who have achieved successful results.

    Community Involvement

    Capillus is actively involved in the hair loss community, participating in events and initiatives that promote awareness and understanding of hair loss. They collaborate with renowned hair restoration professionals and organizations, supporting research and education in the field. Capillus also engages with their customers through social media platforms, providing valuable information and support to individuals experiencing hair loss.

    Shipping and Costs

    Capillus offers reliable and efficient shipping services. The cost of shipping varies depending on the customer's location and the selected shipping method. Capillus provides discrete packaging options for customers who prefer privacy. Customers can track their shipments through the Capillus website for real-time updates on delivery status.