Introduction

Carhartt.com is the official online store of Carhartt, a popular American workwear brand that has been providing durable clothing and accessories to workers for over 130 years. The website offers a wide selection of workwear for men and women, and is known for its high-quality products that can withstand tough working conditions.

Pros and Cons

Pros:
  • High-quality, durable workwear that can withstand tough working conditions
  • Large selection of workwear for men and women
  • User-friendly website with easy navigation
  • Free shipping on orders over $99
Cons:
  • Higher prices than some competitors
  • Limited selection of non-workwear items

User Experience

The Carhartt website has an easy-to-use interface with clear navigation options that allow users to shop by category, product type, or specific work profession. The website is optimized for both desktop and mobile use, making it convenient for users to shop on-the-go. The product pages are thorough, including detailed descriptions, sizing charts, and customer reviews.

Pricing and Value for Money

Carhartt products are priced higher than some competitors, but the brand is known for its quality and durability. Customers may find the higher prices worth the investment for long-lasting workwear that performs well and withstands tough working conditions.

Alternatives

Some alternatives to Carhartt include Dickies, Red Kap, and Wrangler. These brands offer similar styles of workwear at potentially lower prices, but may not match Carhartt's reputation for durability and quality.

Customer Service

Carhartt offers excellent customer service with a dedicated team available to assist customers via phone or email. The website also includes a comprehensive FAQ page with information on orders, shipping, returns, and more.

Product Quality and Selection

Carhartt is known for its high-quality workwear that can withstand tough working conditions. The website offers a wide selection of workwear for men and women, including jackets, coveralls, jeans, and more. The brand also offers specialized workwear for specific professions, such as fire-resistant clothing for firefighters.

Website Usability

The Carhartt website has clear navigation options and is user-friendly, making it easy for customers to find what they need. The website is also optimized for mobile use, which is convenient for customers who prefer to shop on-the-go.

Returns and Exchanges

Carhartt offers a straightforward return process for customers who receive damaged or incorrect items. Returns are accepted within 60 days of purchase and can be initiated through a simple online system. Exchanges can also be made through the same online system.

Promotions and Discounts

Carhartt offers periodic promotions and discounts on its website, including free shipping on orders over $99 and discounts on select products. The website also includes a clearance section where customers can find discounted items.

Reputation

Carhartt has a strong reputation for its high-quality workwear that can withstand tough working conditions. The brand has been in business for over 130 years and has earned the trust of many customers.

Payment Options

The Carhartt website accepts several payment options, including major credit cards, Paypal, and Apple Pay.

Loyalty Programs

Carhartt does not currently offer a loyalty program for customers.

Customer Reviews

Carhartt products have received positive reviews from many customers on the website and other retail sites. Customers often praise the durability and quality of the products, as well as the variety of options available.

Community Involvement

Carhartt is involved in several community initiatives, including its partnership with SkillsUSA, a nonprofit that provides workforce development and training to students. The brand also supports several other organizations focused on youth development and environmental sustainability.

Shipping and Costs

Carhartt offers free shipping on orders over $99, with standard shipping rates ranging from $7 to $25 based on the order value and shipping speed. Expedited shipping options are also available at an additional cost.

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Hello, I am Vrushali Rakhunde, a news editor and reporter at Askemoffers. With a passion for creating compelling content, I have gained extensive experience in various writing roles. I worked as a Copywriter...

Carhartt Recent User Reviews

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Reviewer Name: YorkshireMoor

Review Submission Date: 22-05-2019

Review Title: UK Store Accused of Selling Downgraded Versions of Jackets at Higher Prices than USA
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Review Description: It has been claimed that a UK store is selling inferior versions of jackets compared to their US counterpart. Even worse, the UK store charges more money for these downgraded jackets under the guise that they are an upgrade. The UK version of the jacket is missing the flannel lining, giving it the appearance of an empty jacket, whereas the American version has a lining made of soft flannel. The American version of the jacket known as "productJ140loose-fit-firm-duck-insulated-flannel-lined-active-jac" costs between $99.99 to $109.99. However the UK version, known as "LOOSE FIT WASHED DUCK INSULATED ACTIVE JAC" retails at £134.95 and does not include the flannel lining.

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Reviewer Name: Emil Stubben

Review Submission Date: 22-05-2019

Review Title: Why I’m not giving Carhartt a perfect score
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Review Description: The reason I can't give Carhartt a full five stars is because there are differences between their US and EU websites when it comes to clothing options. It's disappointing because the US website has a lot of really cool clothing that isn't available on the EU website, and I think that's a major drawback.

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Reviewer Name: alana taylor

Review Submission Date: 22-05-2019

Review Title: Who sent me this birthday gift?
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Review Description: Received a package from Carhartt. The packing slip states Happy Birthday. But no indication of who sent me the birthday gift.

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Reviewer Name: shak

Review Submission Date: 22-05-2019

Review Title: Waiting for my package to arrive for 4 months
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Review Description: I have made an order on 19th June, got a shipped notification on 22th. But my order (160456201374) was never shipped. To this day I have not received it. I wrote to Just_Ask_Us couple of times and have been completely ignored. How is that even possible?!

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Reviewer Name: Robert Featherby

Review Submission Date: 22-05-2019

Review Title: Carhartt sucks now
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Review Description: Carhartt sucks now. Nothing fits like it should. Nothing lasts like it should. Been wearing Carhartts for 18 years AND ALL OF A SUDDEN THEY CHANGE THE SIZING? I have $300 worth of bib pants that could fit two of me. Very disappointed and looking for alternatives. Last cent is spent on this junk.

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Reviewer Name: Ronnie Lawn

Review Submission Date: 22-05-2019

Review Title: Can not get Carhartt to follow through…
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Review Description: Can not get Carhartt to follow through on its guarantee nor promise to send return label so that defective shorts can be replaced or repaired. 4 weeks, 4 calls with customer service, still nothing. Website hype regarding quality and guarantee. No truth.

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Reviewer Name: Swan Anderson

Review Submission Date: 22-05-2019

Review Title: Carhartt used to be good quality now…
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Review Description: Carhartt used to be good quality now it's garbage! I purchased a $50 shirt from Marks work warehouse and not only did the shirt have little holes around the collar it had threads sticking out all over the place! It was like someone took sand paper to it! Marks wouldn't even get back to me via email! GARBAGE CLOTHING NOW!

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Reviewer Name: santiago cifu

Review Submission Date: 22-05-2019

Review Title: I ordered 2 weeks ago
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Review Description: I ordered 2 weeks ago. Talked to customer service about a week ago and still my order hasn’t been shipped.

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Reviewer Name: Levi Chesney

Review Submission Date: 22-05-2019

Review Title: Sizes aren’t consistent
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Review Description: I typically buy 6 pairs of pants every 6 months for work as I wear them out often. My Last purchase left me questioning carhartt. I have 6 new pairs of pants, same style and size but they all fit different. A length difference of 3” and a waist difference of a full inch. But they’re all labeled the same size. What the heck? Carhartt has gotten cheaper and cheaper and I’m looking for another brand if anyone has any suggestions.

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Reviewer Name: john perkins

Review Submission Date: 22-05-2019

Review Title: I’ve owned at least a dozen of the…
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Review Description: I've owned at least a dozen of the pocket Tee's and every single one of the pockets corners have torn away. Now I own at least a dozen rags. Cheap Product !
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