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Introduction is a beauty and personal care brand founded by Lisa Price in 1993. The brand is known for its natural and ethically sourced ingredients that provide nourishment and care for various skin and hair types. features a wide range of products such as hair care, body care, skincare, fragrance, and accessories.

Pros and Cons

  • Natural and ethically sourced ingredients
  • Wide range of products for different needs
  • Free shipping on orders over $50
  • Discounts and promotions available
  • Some products may be pricey
  • Not all product lines are available for international shipping

User Experience

The website is easy to navigate, featuring clear categories and search options. The product pages provide detailed descriptions, ingredients, and customer reviews. The checkout process is smooth, and the ordering process is straightforward.

Pricing and Value for Money's pricing may be considered high-end for some products, but the quality of ingredients justifies the prices. The brand offers value for money with discounts, promotions, and free shipping over $50.


Alternate brands that offer similar products to include SheaMoisture, Burt's Bees, and The Body Shop.

Customer Service offers customer support via email, chat, and phone. The brand is known for its responsive and friendly customer service.

Product Quality and Selection prides itself on using natural ingredients, avoiding parabens, sulfates, and other harmful chemicals. The brand features a wide selection of products for various needs, including hair, body, and skincare, all designed to provide nourishment and care.

Website Usability

The website is user-friendly and easy to navigate, featuring clear categories, search options, and filters to help customers find what they need quickly.

Returns and Exchanges offers returns and exchanges for unused and unopened products within 30 days of purchase.

Promotions and Discounts offers regular promotions and discounts, including seasonal sales, site-wide discounts, and free gifts with purchase.

Reputation has a strong reputation in the beauty and personal care industry, with positive customer reviews and feedback.

Payment Options

The website accepts several payment options, including credit/debit cards, PayPal, and Apple Pay.

Loyalty Programs offers a loyalty program that rewards customers with points for every purchase that can be redeemed for discounts on future purchases.

Customer Reviews

The website features customer reviews for each product, providing honest feedback and insights into the effectiveness and quality of the products.

Community Involvement is committed to giving back to the community and partners with organizations that support education, health, and wellness.

Shipping and Costs offers shipping within the US and international destinations at a flat rate. The brand offers free shipping on orders over $50 within the US. The shipping time may vary depending on the destination.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...