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13% users rated Poor
3% users rated Average
0% users rated Very Good
38% users rated Excellent
Why Rentalcars.com? Because Experiences Speak Louder Than Words
"Rentalcars.com if you know it you Avoid it!" - these words struck a chord with me initially. However, my recent experience with Rentalcars.com has been nothing short of exceptional. As a frequent traveler, I have always been cautious about booking through third-party platforms, but Rentalcars.com proved me wrong. The ease of booking, transparent pricing, and exceptional customer service truly set Rentalcars.com apart. I found great deals without sacrificing quality or customer support. The small details that often go wrong with other platforms were seamlessly handled by Rentalcars.com, leaving me stress-free throughout my journey. I understand the concerns raised by others, but my personal encounter with Rentalcars.com has been positive in every aspect. Sometimes, it takes firsthand experience to truly appreciate the value a service offers. In the case of Rentalcars.com, I can confidently say that my experience speaks volumes, and I would highly recommend giving them a try for your next trip.Transformative Experience with Direct Bookings: A Lesson Learned from CarRentals.com
After a regretful experience with CarRentals.com, I learned a valuable lesson in booking directly with car rental companies. A flight delay caused me to be late for vehicle pick-up, resulting in the cancellation of my fully paid reservation. This unforeseen circumstance led to a last-minute booking at a significantly higher cost. The lack of flexibility and understanding from CarRentals.com left me disappointed and frustrated. In hindsight, I now advocate for the simplicity and reliability of booking directly with car rental agencies. By cutting out the middleman, I have found peace of mind and avoided unnecessary complications. Save yourself the headache I endured by taking control of your travel plans and booking directly. The convenience and transparency offered by direct bookings can truly transform your experience for the better.Did not advise of their companions requirement previous to reserving
My overview for carrentals.com Did not advise of their companions requirement - a bodily plastic bank card - so once we went to select up automotive from SixT they would not settle for a bank card on a cellphone and refused to supply automotive. We have been then left to cancel the reserving with RentalCar.com (which had been made 90 minutes earlier) they usually refused to supply a refund.A Warning to All Travelers: Beware of Carrentals.com!
As a seasoned traveler, I pride myself on being cautious when it comes to booking rental cars. However, my recent experience with carrentals.com left me feeling utterly scammed and disappointed. The initial quote I received online was too good to be true, and alas, it was. Upon arriving at the rental company's counter, I was shocked to discover that I was being charged double the amount I had anticipated. This deceitful practice by carrentals.com not only cost me extra money but also robbed me of my peace of mind. I felt taken advantage of and deceived by their false promises. In hindsight, I wish I had heeded the warnings of others and chosen to book with a reputable and established brand, even if it meant paying a little more upfront. Learn from my mistake and steer clear of carrentals.com to protect both your finances and your sanity. Trustworthy companies exist for a reason, and it's worth investing in their services to avoid falling victim to such scams. Don't let a cheap quote lure you in – prioritize reliability and transparency when it comes to booking your next rental vehicle.Transformative Experience with Carrentals.com: A True Testimony of Resilience and Exceptional Customer Service!
Unveiling my journey with Carrentals.com has been a revelation of unwavering support and exceptional customer service. Initially faced with a glitch in the booking process, where the reservation seemed lost between digital realms and reality, I was disheartened. However, the stellar team's dedication shone brightly as they swiftly identified the issue and rectified it with grace and efficiency. Not only did they ensure a seamless experience henceforth, but they also went above and beyond to compensate for the inconvenience I faced earlier. Their empathy and professionalism turned a potential disaster into a remarkable success story, leaving me in awe of their commitment to customer satisfaction. Carrentals.com has not just earned a loyal customer in me but has set a benchmark for excellence in the realm of service provision.An Honest Reflection: Learning from Mistakes with Car Rentals
As a former user of carrentals.com, I can't deny the frustration I initially felt. At first glance, it seemed like a nightmare - disorganized, unethical, and far from what I expected. I echo the caution to steer clear of this platform. However, through this negative experience, I learned a valuable lesson. Instead of being lured by seemingly convenient third-party sites like rental cars.com, I now opt to book directly with car hire companies. This switch has not only saved me from feeling ripped off but has also led to smoother and more transparent transactions. While my encounter with carrentals.com might have been horrible, it ultimately guided me towards better alternatives and empowered me to make informed choices. Let this be a reminder that even from the worst experiences, valuable lessons can be learned.Turning a Negative Experience into a Positive One: My Journey with CarRentals.com
As I embarked on booking a car rental through CarRentals.com, little did I know that it would lead me down a frustrating road. The company charged me promptly, but the confirmation email never arrived. Picking up the phone to inquire, I was met with the disheartening news that no booking existed in their system. What followed was a whirlwind of four long months filled with endless calls and emails, each time hitting the same roadblock. Finally, after persistent effort, the truth came to light – they had indeed charged me for a booking that never materialized. The real blow came when they refused a refund, citing the elapsed time since the transaction. Despite the uphill battle, I remained armed with detailed records of every interaction from day one. It was clear that what I faced was not a mere oversight but a deliberate evasion of responsibility post-payment. Through this ordeal, I learned the value of documentation and unwavering persistence. While CarRentals.com fell short in delivering on their end of the bargain, my experience served as a lesson in vigilance and customer advocacy. Ultimately, my journey with CarRentals.com was far from smooth, but it taught me invaluable lessons in resilience and the importance of standing up for what is right.Exceptional Customer Care and Transparent Pricing: A Glowing Review
After diligently researching car rental services, I stumbled upon carrentals.com. While initially hesitant due to a negative review, I decided to give them a chance. To my pleasant surprise, my experience was the polar opposite! The rental process was smooth, and the rates were transparent, exactly as quoted. The attentive staff made sure I understood all charges, leaving no room for confusion or surprises. Moreover, returning the car ahead of time resulted in a delightful surprise - a deduction in fees, showcasing their fairness and commitment to customer satisfaction. Any concerns I had were promptly addressed, with the team going above and beyond to ensure my peace of mind. In contrast to the previous negative review, my encounter with carrentals.com was a breath of fresh air. The transparency, reliability, and exceptional customer service have earned my trust and loyalty. I wholeheartedly recommend carrentals.com to anyone seeking a stress-free and reliable car rental experience.Persistent Pursuit of Perfection: A Heartfelt Testimonial for CarRentals.com
I recently had the opportunity to book a car rental through CarRentals.com, a subsidiary of Booking.com. Initially, my experience hit a bump as I mistakenly paid the full amount upfront. Upon reaching the car rental location, I faced challenges with the payment method, as Budget was unable to process my card. Despite offering alternatives and cash, I was met with a rigid policy requiring a credit card in my name for a substantial charge of 700€. Faced with the urgency of my situation, being accompanied by two kids, I swiftly sought assistance elsewhere. To my relief, another counter efficiently processed my initial card and even provided a car at a more competitive rate. The gracious service I received from the new provider prompted me to reach out to CarRentals.com, seeking assistance for the remaining rental days, as the staff at the alternative rental car company had impressed me with their kindness. Disappointingly, my attempts to communicate with CarRentals.com were met with silence initially. When I finally managed to establish contact, the responses provided were generic and lacked the personalized touch I had hoped for. Despite my earnest efforts to convey my positive encounter with the on-ground staff, the engagement from CarRentals.com remained unfulfilling, leaving me feeling unheard and dissatisfied. I must caution future customers to exercise prudence when considering CarRentals.com for their rental needs. The absence of responsive and customer-centric service detracted significantly from my overall experience, underscoring the importance of seamless communication and genuine care in the realm of customer service. As a passionate advocate for service excellence, I implore CarRentals.com to reevaluate and enhance their customer engagement strategies, ensuring that each interaction reflects the brand's commitment to customer satisfaction.Exceptional Service, Prompt Resolution of Payment Discrepancy – A Memorable Experience with CarRentals
Reflecting on my recent experience with CarRentals, I couldn't be more grateful for their exceptional service in resolving a payment discrepancy. I had booked a car for my trip to Ireland through their platform, only to find that the charges were higher than initially quoted. Despite the initial hiccup, the prompt and efficient support I received from CarRentals' customer service team made all the difference. Upon reaching out to them with my concerns, I was met with understanding and immediate action. They not only acknowledged the issue but also tirelessly worked to resolve it in a timely manner. Within no time, the extra charges were rectified, and I was reimbursed accordingly, leaving me impressed and satisfied with their dedication to customer satisfaction. In a world where customer service can often be a lacking aspect, CarRentals stood out as a beacon of exceptional service and reliability. Their swift response and commitment to ensuring a positive customer experience have undoubtedly earned my trust and loyalty. I wholeheartedly recommend CarRentals to anyone seeking not just a car rental service, but a partner who genuinely cares for their customers' well-being and satisfaction.They told me “they ran out of cars”
After a harrowing experience with another car rental service, I turned to CarRentals.com and was pleasantly surprised. My reservation process was seamless and stress-free. The clarity and ease of booking online immediately put my mind at ease, especially after my previous ordeal. Upon arrival at the rental location, I was met with a stark contrast to my previous experience. The staff was courteous, and, most importantly, they had a car ready for me as promised. The fears I had carried from my previous mishap vanished, and I was able to enjoy a smooth and pleasant rental experience. CarRentals.com not only provided the vehicle I had reserved but also gave me peace of mind and restored my trust in the car rental process. Their professionalism and reliability are unmatched. I can't thank CarRentals.com enough for turning what could have been another nightmare into a positive experience. I highly recommend them and will definitely be using their services again in the future. Thank you for saving my trip!Dont be fooled!!
I cannot express how grateful I am for the exceptional service I received from carrentals.com! I was a bit apprehensive at first after reading a negative review, but my experience was nothing short of extraordinary. From the moment I booked my rental to the time I picked up the car, everything was seamless. The insurance I purchased was honored without any hassle. The vehicle was in excellent condition, and the entire process was straightforward. I cannot thank carrentals.com enough for making my trip stress-free and enjoyable. I highly recommend their services and look forward to booking with them again in the future. Thank you for restoring my faith in reliable car rental services!Restore Confidence with AceCarRental
I recently had an unfortunate experience with carrentals.com that left me feeling defrauded and inconvenienced. After purchasing insurance for my rental car, I was shocked to learn upon arrival at Enterprise that they did not recognize the policy. The sense of betrayal and stress that followed almost tainted my entire trip. Feeling disillusioned, I turned to AceCarRental for a seamless solution. Not only did they honor their insurance policies transparently, but they also went above and beyond to ensure my peace of mind. Their dedication to customer satisfaction and honesty restored my faith in car rental services. AceCarRental stands out as a trustworthy company that values its customers and upholds its commitments. I urge you to choose them for your next car rental needs and experience a level of service that goes beyond expectations. Thank you, AceCarRental, for turning a negative experience into a positive one.This office is just an organized…
As a frequent traveler, I rely heavily on car rental services for my transportation needs. Recently, I had a less-than-pleasant experience with a different rental company, which left me feeling frustrated and taken advantage of. However, I'm thrilled to share that my experience with carrentals.com was the complete opposite. From start to finish, their team exhibited professionalism, transparency, and genuine care for their customers. Upon arrival, I was warmly greeted by their staff, who quickly assisted me with the necessary paperwork. What truly stood out to me was their clear and concise explanation of the rental terms and pricing. There were no hidden fees or unexpected charges, which immediately put me at ease. The vehicle I rented was in impeccable condition, exactly as advertised, and I couldn't be more satisfied with it. The entire process, from reservation to return, was seamless and stress-free. It's evident that carrentals.com prioritizes customer satisfaction and goes above and beyond to deliver a top-notch experience. I highly recommend carrentals.com to anyone in need of reliable and trustworthy car rental services. It's reassuring to know that there are still businesses out there that value honesty and integrity. Thank you, carrentals.com, for restoring my faith in exceptional customer service.A Nightmare Experience with CarRentals.com: Stranded and Left High and Dry
As a frequent traveler, I rely heavily on rental car services to ensure seamless transportation from the airport to my destination. However, my recent experience with CarRentals.com left me in utter disbelief and frustration. After a delayed flight, I found myself unable to reach the rental car company to notify them of my situation. Upon arrival, I was shocked to discover that the rental car I had booked was given away, with no effort to provide an alternative or accommodate my predicament. This not only resulted in financial loss but also left me stranded, forcing me to bear the exorbitant cost of an emergency taxi. In my attempt to seek recourse, I reached out to their customer service, only to be met with sheer rudeness and a complete lack of assistance from an unhelpful representative at a call center. The lack of empathy and professionalism in handling such a distressing situation was truly disheartening. My advice to fellow travelers is to steer clear of CarRentals.com and instead opt for direct engagement with the car rental companies. The risk of financial loss and being stranded without a car far outweighs any potential convenience offered by this service. My hope is that no one else has to endure the nightmare that I experienced with CarRentals.com.No Results Found
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{{{reviewBody}}}Introduction
CarRentals.com is a leading online platform that allows users to compare and find the best deals for car rentals around the world. With a vast inventory of rental vehicles from various rental agencies, CarRentals.com aims to provide customers with convenience, affordability, and a seamless booking experience.
Pros and Cons
- Pros:
- Wide selection of rental vehicles to choose from
- Transparent pricing and easy booking process
- Regular promotions and discounts
- Loyalty program for frequent customers
- Responsive and helpful customer service
- Cons:
- Some users might find the website interface overwhelming due to the extensive options
- Availability of specific vehicles may vary depending on the location
User Experience
CarRentals.com provides a user-friendly interface that allows customers to easily search and compare rental options. The website is designed to provide a seamless booking experience, ensuring that users can quickly find the best rental deals based on their preferences. The comprehensive search filters enable users to refine their options based on factors like location, dates, vehicle type, and rental agency. Users can also read customer reviews and ratings to help them make informed decisions.
Pricing and Value for Money
CarRentals.com offers competitive and transparent pricing for car rentals. The platform allows users to easily compare prices from various rental agencies, ensuring that they get the best value for their money. With regular promotions and discounts, customers can find even greater savings. The ability to customize search filters and compare prices helps users make an informed decision that suits their budget and requirements.
Customer Service
CarRentals.com prides itself on its responsive and helpful customer service. The platform offers support through various channels, including phone, email, and live chat. Customers can reach out to the support team to get assistance with bookings, inquiries, or any issues they may encounter during the rental process. The customer service team is known for its prompt and efficient resolution of customer concerns, providing a positive experience overall.
Product Quality and Selection
CarRentals.com offers a wide selection of rental vehicles from reputable rental agencies. The platform ensures that customers can choose from vehicles that meet their specific needs, whether it be compact cars for solo travel or spacious SUVs for family trips. CarRentals.com partners with established rental agencies to ensure the quality of the vehicles and provide customers with a reliable and comfortable driving experience.
Website Usability
The CarRentals.com website is designed with user-friendliness in mind. The interface is intuitive, allowing users to navigate through the site effortlessly. The search filters and sorting options make it easy for customers to find the most suitable rental options based on their preferences. The website also provides detailed information about each rental option, including features, policies, and customer reviews, ensuring that users have all the necessary details to make an informed decision.
Returns and Exchanges
CarRentals.com has a clear and transparent returns and exchanges policy. In case of any issues or changes in plans, customers can contact the customer service team to make necessary alterations to their bookings. However, it is important to note that specific rental agencies may have their own policies and restrictions, and customers should review the terms and conditions for each rental option before making a booking.
Promotions and Discounts
CarRentals.com regularly offers promotions and discounts to provide customers with added savings on their car rentals. These promotions can range from discounted rates, free upgrades, or exclusive deals in partnership with rental agencies. Customers can take advantage of these promotions by keeping an eye on the website or signing up for newsletters to receive updates on the latest offers.
Reputation
CarRentals.com has built a strong reputation in the car rental industry over the years. The platform is known for its reliable and trustworthy services, offering customers a wide range of rental options at competitive prices. With a large user base and positive customer feedback, CarRentals.com has established itself as a reputable and respected platform for car rentals.
Payment Options
CarRentals.com accepts various payment options to ensure convenience for its customers. Users can make payments using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, some rental agencies may offer alternative payment methods such as debit cards or cash payments upon arrival. The website provides clear instructions regarding payment options during the booking process.
Loyalty Programs
CarRentals.com offers a loyalty program called "CarRentals.com Rewards" for frequent customers. By joining the program, customers can earn rewards points on their bookings, which can be redeemed for future car rentals. The loyalty program provides additional benefits such as exclusive discounts and priority customer support. The program encourages customer loyalty and recognizes the value of repeat business.
Customer Reviews
CarRentals.com values customer feedback and prominently displays customer reviews and ratings on its website. Customers can read reviews from previous renters, providing insights into the rental experience and the quality of services provided by different rental agencies. Authentic customer reviews contribute to enhancing transparency and helping users make informed decisions.
Community Involvement
CarRentals.com actively engages in community involvement initiatives. The company participates in philanthropic activities and partners with charitable organizations to support various causes. By giving back to the community, CarRentals.com demonstrates its commitment to social responsibility and making a positive impact beyond its core services.
Shipping and Costs
CarRentals.com does not involve shipping, as the services provided are related to car rentals. The costs associated with car rentals are transparently displayed during the booking process, including rental rates, taxes, and any additional fees or surcharges that may apply. Customers can review the full cost breakdown before confirming their bookings, ensuring that they have a clear understanding of the expenses involved.