Catering24 Reviews

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40 Reviews

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M Mike Unsworth
53 days ago

Unmatched Service and Reliability: A Testimonial for Catering24.co.uk

As someone who values punctuality and reliability, I cannot recommend Catering24.co.uk enough. Their exceptional service consistently goes above and beyond, always making good on their promises. From timely deliveries to top-notch customer support, this company sets the standard for excellence in the industry. I have never been disappointed with their service, and I trust them implicitly to deliver quality products, every single time. Thank you, Catering24.co.uk, for your unwavering commitment to customer satisfaction.
N N Popat
57 days ago

A Sip of Satisfaction: My Heartfelt Experience with Catering24.co.uk

As a loyal customer of catering24.co.uk for several years, I recently encountered a hiccup with some coffee cups. However, Jackie from their team swiftly came to the rescue, providing exceptional customer service that surpassed my expectations. Her prompt response and willingness to resolve the issue left me feeling valued and appreciated. I was impressed by the seamless replacement process and the care that was taken to ensure my satisfaction. Thank you, catering24.co.uk, for not only meeting but exceeding my expectations. Your dedication to customer service is truly commendable and has solidified my trust in your brand for years to come.
M Mark
57 days ago

Above and Beyond: A True Testimonial of Exceptional Service

I cannot praise catering24.co.uk enough for their incredible service. Ordering on a Friday and receiving the delivery the very next day on a Saturday was already exceptional. However, when an unexpected hiccup occurred with one parcel missing, I reached out to their customer service team. Their response was nothing short of amazing. Within minutes, they had not only acknowledged the issue but located the missing parcel with the delivery company. They promptly arranged for it to be sent out on the following Monday. The efficiency and dedication demonstrated by catering24.co.uk in resolving this matter truly surpassed my expectations. Their swift action and genuine concern for customer satisfaction highlight their commitment to going above and beyond for their clients. I am immensely impressed and grateful for their outstanding service, making me a loyal customer for life. Thank you, catering24.co.uk, for setting a benchmark in customer care and reliability!
J John
90 days ago

Exceptional Customer Service Turned Around a Delivery Mishap

I recently had an experience with catering24.co.uk that, initially, left me disappointed. My order arrived with the box opened and damaged, which was frustrating. To make matters worse, the driver's response fell short of what I expected as he only took a picture of the open box, overlooking the extent of the damage. After promptly reaching out to their customer service team and providing comprehensive photos of the parcel's damage, I encountered some delays and requests for additional images of the individual sandwich boxes that had suffered damage. This process felt cumbersome, especially considering the condition of my order. However, the situation took a positive turn when the General Manager personally contacted me to address the issue. Their understanding and willingness to rectify the situation stood out to me. I greatly appreciated their offer to send a replacement promptly. Although the initial experience was disappointing, the exceptional customer service and sincerity displayed by the General Manager turned it around. It's reassuring to know that catering24.co.uk values customer satisfaction and is committed to resolving any mishaps with care and attentiveness. I look forward to receiving the replacement order and continuing to support a business that values its customers.
A AMIR HOSSEIN FAKOURI
123 days ago

Best quality and fast delivery

I can't say enough about the exceptional service I received from catering24.co.uk. The quality of the products surpassed my expectations, and the delivery was impressively fast. From the moment I placed my order, I felt like a valued customer. The team went above and beyond to ensure that everything was perfect. I highly recommend catering24.co.uk to anyone looking for top-notch quality and reliable service. Thank you for making my experience truly unforgettable!
P Paula McGinn
124 days ago

Hayley from catering24 couldn’t have…

I recently had the pleasure of working with Hayley from catering24.co.uk, and I couldn't be happier with the exceptional service she provided. From the moment I reached out, Hayley went above and beyond to ensure that my catering needs were not only met but exceeded. What truly stood out was Hayley's genuine care and dedication to making everything seamless for me. When I mistakenly entered the wrong delivery address, she swiftly and efficiently amended it without any hassle. Her attention to detail and willingness to accommodate my oversight made all the difference, and I felt truly valued as a customer. Thanks to her proactive approach, the delivery date was confirmed, alleviating any concerns I had. The entire experience was effortless, and I was able to focus on other aspects of my event with complete peace of mind. I wouldn't hesitate to recommend catering24.co.uk to anyone in need of reliable and attentive catering service. Hayley's professionalism and commitment to exceptional customer service have left a lasting impression on me, and I certainly look forward to working with her and the team again in the future. Thank you, Hayley, and catering24.co.uk for making my experience truly exceptional.
P Paula McGinn
124 days ago

Exceptional Service and Attention to Detail: A Heartfelt Experience with Catering24

In my recent order with Catering24, I had the pleasure of interacting with Hayley, who truly went above and beyond to ensure a seamless experience. Her proactive communication and willingness to accommodate a last-minute change in the delivery address not only saved the day but also exceeded my expectations. From confirming the delivery date to rectifying my error swiftly and with a smile, Hayley's dedication to customer satisfaction was evident in every interaction. Her professionalism and genuine care in ensuring everything was perfect left a lasting impression on me. Thanks to Hayley and the team at Catering24, my event went off without a hitch, and I couldn't be more grateful for their exceptional service. Without a doubt, I will be returning for my future catering needs, knowing that I'll be in capable and caring hands. Thank you for a wonderful experience!
A Alison
128 days ago

Cracking Value and Exceptional Customer Service!

As a loyal customer of catering24.co.uk, I must say that their crackers are truly good value for the price. Despite a minor hiccup with a split box during transit, their customer service team promptly offered a partial refund with minimal hassle. This kind of dedication to customer satisfaction is what sets them apart. I highly recommend catering24.co.uk for their high-quality products and exceptional service.
Z Zoe H
130 days ago

Exceptional customer service

From the moment I reached out to catering24.co.uk, I knew I was in good hands. The exceptional customer service I received truly made all the difference. When I had a question, I turned to WhatsApp, and their team promptly and efficiently addressed my query, leaving me feeling confident and reassured. What's more, when I decided to add an additional order, the process couldn't have been easier. I received a payment link via email, and within minutes, everything was sorted. The convenience and speed with which they handled my requests was truly remarkable. I felt like a valued customer every step of the way. Thank you, catering24.co.uk, for setting the bar high with your outstanding service. I'll certainly be returning for all my catering needs in the future.
Z Zoe H
130 days ago

Unparalleled Service Experience at Catering24.co.uk

As a discerning customer, nothing speaks volumes to me more than exceptional service, and that's precisely what I experienced at Catering24.co.uk. From the moment I reached out through WhatsApp, I was greeted with prompt and efficient responses that addressed all my queries seamlessly. What truly set them apart was their willingness to go the extra mile. Not only did they handle my initial inquiry with speed and precision, but they also effortlessly facilitated an additional order for me through a convenient payment link sent directly to my email. In just under 5 minutes, they had not only won my trust but also my admiration for their dedication to customer satisfaction. Catering24.co.uk has truly set a benchmark for customer service in the catering industry, and I am more than delighted to spread the word about the unparalleled service experience I had with them. If you're looking for a supplier that values your time and prioritizes your needs, look no further than Catering24.co.uk - they have certainly earned a loyal customer in me!
P Pie Bobs Bakery
130 days ago

Great customer experience from Hayley

As a busy professional, finding reliable catering services is essential to my success. I recently had the pleasure of working with the team at catering24.co.uk, and I can confidently say that they exceeded my expectations. In particular, I want to highlight the exceptional customer experience provided by Hayley. When I reached out to Hayley with some inquiries about their products, she not only responded promptly but also demonstrated an impressive depth of knowledge about their offerings. Her attention to detail and willingness to go the extra mile truly set the stage for a positive experience. What's more, the products I ordered arrived promptly, allowing me to seamlessly execute my event without any last-minute stress. The efficiency and reliability of their delivery service further solidified my trust in catering24.co.uk. Overall, my experience with catering24.co.uk, and especially with Hayley, can only be described as superb. I wholeheartedly recommend their services to anyone in need of top-notch catering solutions. Thank you, Hayley, and the entire team at catering24.co.uk, for making my experience truly exceptional.
P Pie Bobs Bakery
130 days ago

Hayley’s Exceptional Service at Catering24.co.uk Took My Experience to New Heights!

Let me just say, Hayley at Catering24.co.uk is an absolute gem! When I reached out with a query, she not only responded promptly but also went above and beyond to provide me with accurate and detailed product information. Her expertise and dedication truly made my decision-making process a breeze. Not only was the service top-notch, but the efficiency in which the products were delivered was truly impressive. I couldn't believe how quickly everything arrived at my doorstep, allowing me to focus on hosting a stress-free event. Overall, my experience with Catering24.co.uk was nothing short of superb. Hayley's exceptional service elevated the entire process, and I can confidently say that I will be returning for all my catering needs. Thank you, Hayley, and the team at Catering24.co.uk, for setting the bar high in customer satisfaction!
D David Guyatt
131 days ago

Excellent customer service

I have had the most exceptional experience with catering24.co.uk! The customer service team went above and beyond to assist me when I needed to return an item I no longer wanted. Their support was prompt, understanding, and truly made the entire process seamless. From the moment I reached out to them, I was met with nothing but professionalism and a genuine willingness to help. The representative I spoke with was incredibly knowledgeable and guided me through the return process with such ease. I felt like my satisfaction was their top priority, and that level of care really made a lasting impression on me. I am so grateful for the outstanding customer service I received from catering24.co.uk. It's not often that you come across a company so devoted to ensuring their customers are happy. I will definitely be returning for all of my catering needs in the future and will be recommending them to all of my friends and colleagues. Thank you, catering24.co.uk, for truly setting the bar high when it comes to customer service!
F Frank Etherson
137 days ago

Had a query re an order

After searching high and low for a reliable catering service, I stumbled upon catering24.co.uk and decided to place an order. However, I ran into a small issue and needed assistance. That's when I had the pleasure of being assisted by Sascha. Sascha went above and beyond to help me resolve the problem with prompt and efficient replies. Her exceptional customer service skills truly made my experience a memorable one. Not only was the problem quickly solved, but Sascha also managed to unravel a mystery that had been bothering me. Thanks to Sascha and the team at catering24.co.uk, I can confidently say that their commitment to customer satisfaction is unmatched. I am truly grateful for the outstanding service I received and will definitely be returning for all my future catering needs. Thank you, Sascha, and thank you, catering24.co.uk!
F Frank Etherson
137 days ago

Unrivaled Customer Service Experience at Catering24.co.uk

When I encountered an issue with my order, I reached out to Catering24.co.uk for assistance. To my delight, Sascha went above and beyond to assist me every step of the way. Their prompt and efficient responses not only resolved the problem swiftly but also unraveled the mystery behind it. Thanks to Sascha's exceptional customer service, what could have been a frustrating experience turned into a smooth and positive interaction. I am truly grateful for their dedication and professionalism, making me a loyal and satisfied customer of Catering24.co.uk. I highly recommend their services to anyone seeking top-notch quality and outstanding customer support.

Introduction:

Catering24.co.uk is a leading online platform that offers a wide range of catering supplies and equipment. With a user-friendly website and a reputation for excellent customer service, they cater to businesses and individuals in the catering industry. In this review, we will evaluate various aspects of Catering24.co.uk to provide you with an insight into their offerings and services.

Pros and Cons:

Pros: 1. Extensive product selection: Catering24.co.uk offers a vast range of catering supplies, including disposable cutlery, food containers, napkins, and more. 2. Competitive pricing: The platform provides competitive prices for their products, making it ideal for budget-conscious customers. 3. Easy-to-navigate website: Catering24.co.uk has a well-designed and intuitive website that allows users to find products quickly and effortlessly. 4. Excellent customer service: The company takes pride in its exceptional customer service, assisting users with any queries or concerns promptly. Cons: 1. Limited international shipping: Catering24.co.uk primarily caters to customers within the United Kingdom and may have limited shipping options for international customers. 2. Lack of customization options: While they offer a wide variety of standard catering supplies, customization options may be limited.

User Experience:

Catering24.co.uk provides a seamless user experience with its responsive website design. The platform is easy to navigate, allowing users to browse various categories effortlessly. The search functionality is efficient and can quickly help users find specific products. Additionally, the website's simple layout enhances the overall user experience.

Pricing and Value for Money:

Catering24.co.uk offers competitive pricing for their vast range of catering supplies. They frequently provide deals and discounts, allowing customers to save money on their purchases. The platform also offers value for money through bulk purchasing options, allowing businesses to obtain supplies at reduced prices. Overall, Catering24.co.uk delivers good value for money, especially for customers looking to buy in large quantities.

Customer Service:

Catering24.co.uk prides itself on delivering outstanding customer service. Their dedicated support team promptly assists users with any questions or concerns via email or phone. The company is known for their friendly and helpful approach, ensuring a positive customer experience throughout the purchasing process.

Product Quality and Selection:

Catering24.co.uk sources products from reputable suppliers, guaranteeing high-quality catering supplies. Their extensive selection includes various brands and options, ensuring customers can find products that meet their specific requirements. Whether it is disposables, food packaging, or kitchen accessories, Catering24.co.uk maintains a high standard of product quality.

Website Usability:

The Catering24.co.uk website is designed with user-friendliness in mind. The clear and intuitive interface allows customers to navigate effortlessly and find their desired products quickly. The website provides detailed product descriptions and images, assisting customers in making informed purchasing decisions. Overall, the website's usability contributes to a smooth and hassle-free shopping experience.

Returns and Exchanges:

Catering24.co.uk has a well-defined returns and exchanges policy. In case a customer receives damaged or incorrect items, they can contact customer support within a specified timeframe to initiate a return or exchange. The company ensures efficient handling of such cases, ensuring customer satisfaction.

Promotions and Discounts:

Catering24.co.uk frequently offers promotions and discounts on various product categories. These promotions can range from discounts on specific items to seasonal deals. Customers can take advantage of these promotions to obtain quality catering supplies at reduced prices, making it an attractive option for cost-conscious buyers.

Reputation:

Catering24.co.uk has built a strong reputation in the catering industry. Their commitment to quality products and exceptional customer service has earned them positive reviews and feedback from satisfied customers. The company's reliability and professionalism have cemented their reputation as a trusted provider of catering supplies.

Payment Options:

Catering24.co.uk offers multiple payment options to enhance convenience for customers. These options include major credit/debit cards, PayPal, and bank transfers. The availability of diverse payment methods ensures that customers can choose the most suitable option for their needs.

Loyalty Programs:

Currently, Catering24.co.uk does not offer a specific loyalty program. However, they frequently provide discounts and promotions to reward their loyal customer base, contributing to customer satisfaction and retention.

Customer Reviews:

Customer reviews of Catering24.co.uk are largely positive, highlighting the company's excellent customer service, product quality, and competitive prices. Customers appreciate the wide product selection and the ease of ordering through their user-friendly website. Positive reviews indicate the trustworthiness and reliability of Catering24.co.uk as a catering supplies provider.

Community Involvement:

Catering24.co.uk actively participates in community involvement initiatives. They support local charities and organizations in the catering industry, demonstrating their commitment to giving back to the community.

Shipping and Costs:

Catering24.co.uk offers fast and reliable shipping within the United Kingdom. The shipping costs vary based on the order size and destination. The company strives to provide competitive shipping rates to minimize costs for customers. However, international shipping options may be limited, so customers outside the UK should inquire about availability and associated costs beforehand. In conclusion, Catering24.co.uk is a reputable and trusted online platform offering a wide range of catering supplies. Their competitive pricing, extensive product selection, user-friendly website, and excellent customer service make them a preferred choice for individuals and businesses in the catering industry. With a focus on quality products and customer satisfaction, Catering24.co.uk continues to establish itself as a reliable and efficient provider of catering supplies.