Catherines User Reviews

Introduction

Catherines.com is a website that specializes in plus-size clothing for women ranging from sizes 16 to 34. They offer a wide range of products such as tops, bottoms, dresses, lingerie, swimwear, and accessories. Catherines is known for being inclusive, offering fashionable options for women of all sizes.

Pros and Cons

Pros:

• Catherines offers a wide range of products for plus-size women.
• The website has a user-friendly interface and is easy to navigate.
• Catherines frequently offers promotions and discounts.

Cons:

• Catherines does not offer free shipping or returns.
• Some customers may find the prices to be higher than other plus-size retailers.
• The selection of products may be limited compared to other retailers.

User Experience

Catherines.com has a user-friendly interface that is easy to navigate. The website is organized into categories and subcategories, making it easy to find specific products. The website also provides detailed product descriptions and sizing charts to help customers find the perfect fit.

Pricing and Value for Money

While Catherines prices are generally higher than other plus-size retailers, the company often offers promotions and discounts that can help make the prices more competitive. Additionally, Catherines' focus on inclusivity and fashion-forward designs may make the higher prices worth it to some customers.

Alternatives

Some alternatives to Catherines include Lane Bryant, Torrid, and Eloquii. These retailers also offer a wide range of plus-size clothing options.

Customer Service

Catherines offers customer service via phone, email, and live chat. They also have a frequently asked questions section on their website that can help customers find answers to common questions.

Product Quality and Selection

Catherines offers a wide range of products for plus-size women, including clothing, lingerie, and swimwear. While some customers may find the selection to be limited compared to other retailers, Catherines' focus on inclusivity and fashion-forward designs may make up for the smaller selection.

Website Usability

Catherines.com has a user-friendly interface that is easy to navigate. The website is organized into categories and subcategories, making it easy to find specific products. The website also provides detailed product descriptions and sizing charts to help customers find the perfect fit.

Returns and Exchanges

Catherines does accept returns and exchanges on unworn, unwashed items within 60 days of the purchase date. However, customers are responsible for paying for the return shipping fees.

Promotions and Discounts

Catherines frequently offers promotions and discounts, such as percent-off sales and free shipping with a minimum purchase. Customers can also sign up for Catherines' email list to receive exclusive offers and promotions.

Reputation

Catherines has a positive reputation in the plus-size fashion community. They are known for being inclusive and offering fashionable options for women of all sizes.

Payment Options

Catherines accepts a variety of payment options, such as credit cards, PayPal, and gift cards.

Loyalty Programs

Catherines has a loyalty program called Perks that allows customers to earn points for purchases. Perks members also receive exclusive offers and promotions.

Customer Reviews

Catherines has a section on their website for customer reviews. Customers can leave reviews and rate products on a five-star scale.

Community Involvement

Catherines supports various charitable organizations, such as Dress for Success and Breast Cancer Research Foundation.

Shipping and Costs

Catherines ships to the United States and APO/FPO addresses. Shipping and handling charges are based on the total purchase price and delivery method selected. Standard shipping takes 4-7 business days, while expedited shipping takes 2-3 business days. Catherines does not offer free shipping.