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CBS Sports is a leading online destination for sports enthusiasts. It has been covering sports news, scores, stats, and game updates for over two decades. The website offers a vast array of sports content, ranging from professional to college and fantasy sports. The website is user-friendly, and it offers an array of features such as live-game streaming, highlights, and analysis.
Pros and Cons
Pros:
- Comprehensive coverage of various sports leagues and events.
- Live streaming of games is available.
- In-depth analysis and scores reports.
- Fantasy games and contests.
- User-friendly interface.
Cons:
- Some features are only available via monthly subscription.
- Limited sports merchandise selection.
User Experience
Navigating the website is easy and straightforward. The homepage features the latest news and scores across various sports. The interface is intuitive, and users can access their favorite sports content within a few clicks. The website also offers a user forum where users can interact and share their opinions on various sports topics.
Pricing and Value for Money
The price of CBS Sports depends on the specific service. Live streaming, for example, starts at $5.99 per month. Although some features require monthly subscriptions, the website's free content makes it a valuable resource for sports enthusiasts seeking on-demand sports content.
Alternatives
Some of the alternatives to CBS Sports include ESPN, Fox Sports, Sports Illustrated, and Yahoo Sports. These websites offer similar content and features, and each has its unique benefits, depending on the user's preference.
Customer Service
CBS Sports offers customer support via email and live chat. Customer service representatives are available 24/7 to respond to users' inquiries and feedback. Users can also access the website's FAQ section for answers to common questions.
Product Quality and Selection
CBS Sports offers a limited selection of sports merchandise, including jerseys and hats. However, the quality of the products is high, and users can expect long-lasting and durable items.
Website Usability
The website's interface is user-friendly and easy to navigate. The search feature is effective in helping users find specific news, scores, or events. The homepage is well-organized, making it easy for users to access the information they need.
Returns and Exchanges
CBS Sports offers returns and exchanges for defective or damaged products. Users can return or exchange items within 30 days of purchase. The website's returns and exchange policy is straightforward and transparent.
Promotions and Discounts
CBS Sports offers promotions and discounts for various services, including live streaming and sports merchandise. Users can find the latest promotions and discounts on the website's homepage or social media pages. The website also offers exclusive discounts and promo codes to subscribers.
Reputation
CBS Sports has a solid reputation as a reliable source of sports news, scores, and analysis. The website has won several awards for its sports coverage, including the Best Sports News App and the Best Sports Game App.
Payment Options
CBS Sports accepts various payment options, including credit cards, PayPal, and mobile payment options. The payment process is secure, and users can trust that their payment information is protected.
Loyalty Programs
CBS Sports offers a loyalty program called CBS Sports HQ. Members can access exclusive content, participate in contests and games, and earn rewards points for engaging with the website's content.
Customer Reviews
CBS Sports receives positive reviews from users who appreciate the website's comprehensive sports coverage and user-friendly interface. Users also praise the website's customer service and the quality of their products.
Community Involvement
CBS Sports is actively involved in various sports-related causes and charities. The website donates a portion of its profits to various charities and sponsors sports-themed events and initiatives.
Shipping and Costs
CBS Sports offers standard and expedited shipping options, depending on the user's preference. Shipping costs vary depending on the shipping option and the user's location. However, CBS Sports offers free shipping on orders over $50.
Review Description: Incredible site for sports. Client care is improving for CBS Sports too this previous year. Most certainly prescribe it to anybody
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Reviewer Name: Matthew Amthor
Review Submission Date: 2020-03-22
Review Title: I was given the option to obt out of…
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Review Description: I was given the option to obt out of any promotional emails during sign up. They waited two weeks and started sending them to me. Thwy are pathetic.
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Reviewer Name: Campbell Whisenant
Review Submission Date: 2019-09-22
Review Title: Worst sports network around..
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Review Description: Worst sports network around... commentators are horrible, along with CBS All Access that I pay for cuts out the last minute of the UGA Notre Dame game for another show. Always hated this network, let ESPN cover sports.
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Reviewer Name: lion mann
Review Submission Date: 2019-02-04
Review Title: they did an awful job broadcasting…
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Review Description: they did an awful job broadcasting superbowl 53! cutoff the last 3 min. of game. why bother offering the thing.
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Reviewer Name: M. Ramsey
Review Submission Date: 2018-04-21
Review Title: Best sports site out there at the…
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Review Description: Best sports site out there at the moment. Good article depth and selection
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Reviewer Name: Susan
Review Submission Date: 2018-02-20
Review Title: I ordered 2 autographs- they wash their…
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Review Description: I ordered 2 autographs- they wash their hands because they said they use third party Fanatics Sports which washes their hands because the item comes from another vendor- don’t bother using the enclosed return label because they are not the correct vendor - I returned the item coming up on 3 weeks now and still no refund- 3 emails and no reply from them I filed a complaint with PayPal -
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Reviewer Name: Penny Samuels
Review Submission Date: 2017-11-29
Review Title: I ordered a total of 3 shirts on …
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Review Description: I ordered a total of 3 shirts on 11/13/2017. Per the email confirmation, the shirts were shipped on 11/16/2017. The first 2 shirts arrived on 11/25/2017. I'm still waiting on the third shirt to arrive. I attempted to contact customer service and per the information provided, the wait was over an hour. I'm not sure when I'll get the shirt. Not to mention that the tracking number is now reporting that USPS will be delivering the shirt. Terrible shipping. Never again.
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Reviewer Name: Shan Johnson
Review Submission Date: 2016-12-17
Review Title: I would give zero stars if i could
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Review Description: I ordered two Chicago Cub hats on 11/9/16 for Christmas gifts. I had to contact CBS sports three times to get an answer. I was told the hats finally shipped on 12/15/16. I'll believe it when I see my stuff. HORRIBLE SERVICE. Find another vendor.
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Reviewer Name: Mandy Cranston
Review Submission Date: 2016-08-21
Review Title: Terrible service
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Review Description: I shop a lot on line and would never recommend this organisation. Still waiting only order from mid-July. Keep getting run-around from customer service. Cannot talk with supervisor. Still no resolution.
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Reviewer Name: Naomi Levi
Review Submission Date: 2012-09-16
Review Title: best fantasy site ever
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Review Description: i love how easy it is to use... my boyfriend let me join this year and i love it