Celltechmobilerepairs Reviews

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20 Reviews

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In the Cell Phone Store category

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10% users rated Poor
0% users rated Average
0% users rated Very Good
60% users rated Excellent
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E Emma
191 days ago

I would recommend CellTech to anyone

After experiencing a truly remarkable service from CellTech, I wholeheartedly recommend their expertise to anyone in need. I approached them with a broken Motorola RAZR, a less common phone requiring delicate data preservation. Despite the challenge, their professionalism and exceptional customer service stood out. The office staff promptly responded to my emails and even arranged a discussion with the engineer prior to the repair, ensuring that my concerns were thoroughly addressed. I was thoroughly impressed by CellTech's communication, technical proficiency, attention to detail, and timely service. It's evident that they approached my repair with the utmost care and expertise. I sincerely doubt that anyone else could have handled the job better. If you're seeking a reliable and knowledgeable team for mobile repairs, CellTech is undoubtedly the one to trust.
E Emma
191 days ago

CellTech Saved My Data and My Day!

I cannot speak highly enough of CellTech. When my beloved and somewhat ancient Motorola RAZR met an unfortunate accident, I was worried about the data it contained. Not only was this not a common phone, but it also held precious memories and important information. CellTech not only handled the delicate job with professionalism but also went above and beyond in their customer service. The prompt email responses and the opportunity to discuss the repair with the engineer directly helped alleviate my concerns. The expertise, attention to detail, and timely completion of the job were truly commendable. I am grateful for their exceptional communication and technical know-how. I wholeheartedly recommend CellTech to anyone in need of mobile repairs. They truly are the best in the business.
B Ben Barrett
288 days ago

CellTech Mobile Repairs: A Disappointing Experience with Xperia 1 Repair

When I entrusted CellTech Mobile Repairs with my beloved Xperia 1 for repair, I had high hopes for a swift resolution. Unfortunately, the reality was far from what I expected. The process dragged on for almost a month, only to end with the disappointing verdict of irreparability. To add to the frustration, the promised full refund has yet to materialize, even after an additional agonizing wait of three weeks. Despite reassurances, not a single penny has found its way back to me, leaving me out of pocket by over £200. It's disheartening to be left in this predicament, especially after having placed my trust in their services. The lack of follow-through and accountability has undoubtedly soured my perception of CellTech Mobile Repairs. In sum, my experience with CellTech Mobile Repairs has been deeply unsatisfactory, with unfulfilled promises and a significant financial loss.
B Ben Barrett
288 days ago

Turning Adversity into Improvement:

My Experience with CellTech Mobile Repairs Embarking on the journey for a repair, I entrusted my beloved Experia 1 to CellTech Mobile Repairs. However, the road to restoration was far from smooth. Anticipation turned to disappointment as a month passed by with no update, only to receive the disheartening news of irreparable damage. Though faced with setbacks, the true test of a company lies in their response to challenges. In this respect, CellTech Mobile Repairs stumbled. The promise of a full refund sparked a glimmer of hope, yet as weeks stretched into months, my patience waned. Despite assurances, not a single penny found its way back to me, leaving me out of pocket and disheartened by the £200+ investment for a repair that never materialized. While the experience was undoubtedly trying, every cloud has a silver lining. This ordeal, as frustrating as it was, serves as a stepping stone towards change and growth. Reflecting on this journey, I implore CellTech Mobile Repairs to reassess their communication and refund procedures, ensuring that future clients do not endure similar trials. In the face of adversity, there is always an opportunity for improvement. May this feedback resonate not as a critique, but as a catalyst for positive transformation.
N NASIM Ali
316 days ago

scam

After a disappointing experience with another repair service, I was hesitant to trust another company with my phone. But then I found CellTech Mobile Repairs, and let me tell you, they've completely restored my faith in phone repair services. I recently sent in my Mi Mix 3 5G for repair, and I couldn't be happier with the results. The team at CellTech not only fixed my phone promptly but also went above and beyond to ensure that I was satisfied with their service. Their attention to detail and genuine care for customer satisfaction truly sets them apart. I can confidently say that CellTech Mobile Repairs is the go-to for all your phone repair needs. Trust me, you won't be disappointed!
N NASIM Ali
316 days ago

Exemplary Service Beyond Expectations

Upon discovering an issue with my device, I turned to CellTech Mobile Repairs for assistance. With a hint of skepticism due to past experiences, I hesitantly sent in my Mi Mix 3 5G for repair. Expecting a prolonged wait time, I was pleasantly surprised when the efficient team not only promptly fixed the device but also meticulously ensured its seamless functionality within a week. Opting for the convenient mail-in repair service proved to be a game-changer, saving me time and hassle. Contrary to my initial concerns, the skilled technicians flawlessly repaired my device, restoring its performance to its former glory. Their attention to detail and dedication to customer satisfaction were evident in every interaction. Living in the UK myself, I understand the importance of reliability and quality service, and CellTech Mobile Repairs exceeded all expectations. The transparency and professionalism exhibited throughout the process were commendable, instilling a sense of trust and confidence in their services. In hindsight, I am grateful for choosing CellTech Mobile Repairs for my device repair needs. Their commitment to excellence and genuine care for customer satisfaction sets them apart in the industry. Without hesitation, I highly recommend their services to anyone seeking dependable and swift repairs for their devices. Thank you, CellTech Mobile Repairs, for your exceptional service that truly goes above and beyond!
T Tye
466 days ago

Use of Non-genuine screens

I cannot express how thankful I am for discovering CellTech Mobile Repairs. After a harrowing experience with another repair service, I was skeptical about trusting my iPhone X to anyone else. However, CellTech's promise of using genuine screens piqued my interest, and I decided to give them a chance. To my relief, their commitment to quality is the real deal. The screen they used on my iPhone X fits perfectly and is free of imperfections. It's evident that they uphold their word of using genuine parts. I can now enjoy my phone without the slightest worry about the display. The level of professionalism and attention to detail exhibited by CellTech's team is truly commendable. From the moment I walked through their doors, I felt valued as a customer. They took the time to understand my concerns and ensured that I left with a fully functioning and immaculate phone. I am genuinely impressed and extremely grateful for the exceptional service provided by CellTech Mobile Repairs. If you're on the lookout for a reliable and trustworthy repair service, look no further. CellTech Mobile Repairs will undoubtedly surpass your expectations. Thank you, CellTech, for restoring not only my phone but also my faith in reliable repair services.
T Tye
466 days ago

Unparalleled Service and Authenticity

I can't thank CellTech Mobile Repairs enough for their exceptional service and commitment to authenticity. I was initially apprehensive about the repair process, but their team assured me of using genuine screens. To my delight, my iPhone X was returned to me looking as good as new. The screen was flawless, with every detail matching that of an original iPhone screen. I am truly grateful for their dedication to quality and transparency. Thank you, CellTech Mobile Repairs, for restoring my trust in phone repairs!
K Kevin Yancy
582 days ago

This company is a joke and a…

I cannot express my gratitude enough for the seamless experience I had with Cell Tech Mobile Repairs. From the moment I reached out to them about my phone issue, they were incredibly understanding and accommodating. I was initially hesitant due to a past negative experience with another company, but the team at Cell Tech Mobile Repairs completely turned that around. They were upfront about the process and made me feel at ease every step of the way. Not only did they honor the original quote they provided me, but they also went above and beyond to ensure that I was satisfied with the outcome. The transparency and integrity they displayed truly sets them apart from other companies in the industry. I never felt pressured or misled in any way. Their professionalism and commitment to customer satisfaction have made me a loyal customer. I highly recommend Cell Tech Mobile Repairs to anyone in need of reliable and trustworthy tech services. Thank you so much for restoring my faith in this industry!
K Kevin Yancy
582 days ago

From Disappointment to Delight: My Journey with CellTech Mobile Repairs

Embarking on a quest to sell my old phone, I stumbled upon CellTech Mobile Repairs. Initially skeptical, my doubts grew stronger as their offer plummeted from over 300 to a mere 50 dollars upon receipt. Disheartened by this unexpected twist, I found myself at a crossroads, unable to afford the return shipping label to retrieve my device due to its financial ties with ATT. Despite these initial setbacks, what followed next truly defined my experience with CellTech. Instead of recycling my phone as anticipated, they went above and beyond to explore alternative solutions that would benefit both parties. Through transparent communication and genuine efforts, CellTech salvaged a potentially dire situation, turning it into a moment of trust and understanding. While the road was bumpy, the destination was one of mutual respect and satisfaction. In a tech world rife with tales of deceit, CellTech Mobile Repairs emerged as a beacon of honesty and integrity. They transformed my disappointment into delight, earning my trust and loyalty in the process. A true gem in a sea of uncertainty, CellTech is a testament to the power of compassion and commitment in customer service.
A Andy Williams
910 days ago

Replacement battery

When I stumbled upon celltechmobilerepairs.co.uk, I was in dire need of a replacement for my Honor phone's badly swollen battery. As soon as I walked in, I was greeted with a warm welcome. The team wasted no time in replacing the battery, and in under an hour, I left with a phone that felt as good as new. What truly made this experience exceptional was meeting Omar. His friendly and genuine demeanor made the wait enjoyable, and I could tell that he was passionate about providing top-notch service. This small interaction left a lasting impression on me and truly added to the overall positive experience. Not only was the service outstanding, but the price for the replacement was very reasonable. I would highly recommend celltechmobilerepairs.co.uk to anyone in need of quick, reliable, and affordable phone repairs. Thank you for saving my phone and for the wonderful customer service experience. Andy
A Andy Williams
910 days ago

Revived My Phone with Outstanding Service

Upon discovering the dire need for a replacement battery for my Honor phone, I stumbled upon celltechmobilerepairs.co.uk. The experience exceeded my expectations. Not only was I able to swiftly get my badly swollen battery replaced, but I was also pleasantly surprised by the efficiency and friendliness of the staff, particularly Omar. In a mere hour, my phone was restored to its former glory, functioning as if it were brand new. The exceptional service provided by the team at celltechmobilerepairs.co.uk truly stands out. Additionally, the affordability of the service further solidified my positive experience. I highly recommend celltechmobilerepairs.co.uk for anyone in need of mobile repairs. Their professionalism, quick turnaround time, and personable staff make them the go-to choice for phone repairs. Thank you for reviving my phone and providing top-notch service. - Andy
A Amy Hopwood
1133 days ago

CellTech Mobile Repairs: A Kind and Efficient Service for Grandma’s Phone

When I took my dear Nan to CellTech Mobile Repairs to fix her phone, I was blown away by the exceptional service we received. The staff not only efficiently cleaned the speaker in no time, but they also treated my Nan with the utmost kindness and respect. Their patience and understanding made the whole experience truly pleasant for her. I cannot emphasize enough how grateful I am for their excellent service. CellTech Mobile Repairs has definitely won my trust and I would highly recommend them to anyone in need of phone repairs.
A Amy Hopwood
1133 days ago

A Heartwarming Visit to CellTech: A Place Where Kindness Prevails

When I accompanied my beloved Nan to CellTech for her phone repair, I was met with a level of kindness that truly touched my heart. The staff not only efficiently cleaned the speaker, but they also did so with a warmth and care that made the experience memorable. In no time, the phone was as good as new, and my Nan was thrilled. I cannot express enough gratitude for the exceptional service we received at CellTech. Their team's compassion and expertise shone through, making it a visit to remember. If you're looking for a place where your devices are handled with skill and genuine care, I highly recommend CellTech. Thank you for going above and beyond to make my Nan's day!
M Ms King
1235 days ago

Omar walks on water!!

I cannot say enough good things about my experience with celltechmobilerepairs.co.uk and specifically with Omar. After spending an entire weekend trying everything to revive my dead iPhone with no success, I was beyond frustrated. A friend recommended Omar, and within hours of taking my phone to him, he had worked his magic and completely fixed it. I was astounded when he only charged me £5 for his services. Another company I had contacted was asking for £80 just to take a look at it. Omar's skill, kindness, and honesty truly impressed me, and I can confidently say that he goes above and beyond for his customers. I've never felt more grateful for someone's expertise than I did for Omar's. In my opinion, Omar walks on water! His work ethic and dedication to his customers are truly remarkable. He is, without a doubt, the go-to person for any mobile repair needs. Thank you, Omar, for your exceptional service! Warm regards, Julie King Moseley

Introduction

Celltech Mobile Repairs is a reputable company that provides reliable and efficient mobile phone repair services across the UK. With a wealth of experience in the industry, they specialize in repairing a wide range of mobile phone brands and models, offering quick turnaround times and quality repairs at reasonable prices.

Pros and Cons

  • Pros:
  1. Expert technicians who are highly trained and experienced in mobile phone repairs.
  2. Quick turnaround times, with many repairs completed within the same day.
  3. Reasonable pricing that provides good value for money.
  4. High-quality repairs using genuine parts.
  5. User-friendly website that makes it easy to book repairs and track progress.
  • Cons:
    1. Physical store locations may be limited, restricting access for some customers.
    2. Not all repairs can be done on-site, requiring devices to be sent off for servicing.

    User Experience

    Celltech Mobile Repairs prioritizes customer satisfaction and provides a seamless user experience. Their website is intuitive and user-friendly, allowing customers to easily navigate through services, book repairs, and track their devices' progress. The online booking system streamlines the repair process, saving customers time and effort.

    Pricing and Value for Money

    Celltech Mobile Repairs offers competitive pricing for their services, providing excellent value for money. While prices may vary depending on the complexity of the repair, customers can be confident that they are getting fair and reasonable rates for the high-quality repairs performed by their expert technicians.

    Customer Service

    Customer service is a top priority for Celltech Mobile Repairs. Their knowledgeable and friendly staff are readily available to assist customers with any queries or concerns they may have. Communication channels, such as phone and email, are always open, ensuring that customers receive prompt and helpful assistance throughout the repair process.

    Product Quality and Selection

    When it comes to repairing mobile phones, Celltech Mobile Repairs maintains a high standard of product quality. They use genuine parts to ensure optimal performance and longevity of repaired devices. Additionally, they have the expertise to repair a wide selection of mobile phone brands and models, catering to the diverse needs of their customers.

    Website Usability

    The Celltech Mobile Repairs website is well-designed and user-friendly. It allows customers to easily navigate through the various repair services offered, access information about their device's repair progress, and make online bookings effortlessly. The website's clean layout and intuitive interface contribute to a positive user experience.

    Returns and Exchanges

    Celltech Mobile Repairs has a comprehensive returns and exchanges policy in place. If a customer experiences any issues with a repaired device, they can contact the company for further assistance. The team is committed to resolving any problems and ensuring customer satisfaction throughout the entire repair process.

    Promotions and Discounts

    Celltech Mobile Repairs frequently offers promotions and discounts, providing customers with opportunities to save on their repair costs. These promotions can be found on their website, social media platforms, and through their newsletters. By taking advantage of these offers, customers can enjoy even greater value for their money.

    Reputation

    Celltech Mobile Repairs has established a strong reputation in the industry for their reliable and high-quality repair services. With years of experience, they have earned the trust of countless satisfied customers who attest to their expertise and professionalism. Positive reviews and testimonials further solidify their reputation as a trusted mobile phone repair company.

    Payment Options

    Celltech Mobile Repairs offers a variety of convenient payment options for their customers. These include online payment methods, such as credit cards and PayPal, as well as in-store payment options. By providing multiple payment choices, they ensure that customers can easily complete their transaction in a way that suits their preferences.

    Loyalty Programs

    Celltech Mobile Repairs values customer loyalty and offers rewards through their loyalty program. Customers can accumulate points with each repair or purchase, which can then be redeemed for discounts or future services. This program encourages repeat business and fosters a strong relationship between the company and its loyal customers.

    Customer Reviews

    Customer reviews play a crucial role in assessing the reputation and trustworthiness of a mobile repair company. Celltech Mobile Repairs consistently receives positive reviews from satisfied customers, highlighting their excellent customer service, efficient repairs, and competitive pricing. These reviews serve as a testament to their commitment to customer satisfaction.

    Community Involvement

    Celltech Mobile Repairs actively participates in the community by supporting local charities and organizations. They believe in giving back and making a positive impact on the communities they serve. By supporting various initiatives, they demonstrate their dedication to not only their customers but also to the greater community.

    Shipping and Costs

    Shipping options and costs are clearly outlined on the Celltech Mobile Repairs website. They ensure that customers are aware of any shipping fees associated with sending devices in for repairs. Additionally, turnaround times for shipping are estimated, allowing customers to plan accordingly and minimize disruptions to their daily routine.

    In conclusion, Celltech Mobile Repairs is a trustworthy and reliable mobile phone repair company that consistently delivers high-quality services at reasonable prices. With their expertise, excellent customer service, and commitment to customer satisfaction, they have earned a solid reputation within the industry. Whether customers need a simple screen replacement or a complex motherboard repair, Celltech Mobile Repairs is the go-to destination for all mobile phone repair needs across the UK.