Users Voice for Centauro

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Centauro Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 Apr 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.4 1.5 3.3 4.6 4.1
Feb 2023 5 1.3 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Centauro Review by

Introduction

Centauro.com.br is a leading online retailer of sports apparel, shoes, and equipment in Brazil. With more than 190 physical stores and an online presence, Centauro delivers high-quality products with fast and reliable shipping, competitive prices, and superior customer service.

Pros and Cons

Pros: • Huge selection of products from top brands • User-friendly website with easy navigation • Fast and reliable shipping • Competitive prices and frequent promotions • Excellent customer service with multiple support channels Cons: • Limited international shipping options • Some products may have high shipping costs

User Experience

Centauro.com.br offers an easy and pleasant user experience. The website is well-organized, with clear categories that make it easy to find what you are looking for. The filtering options are diverse, allowing users to narrow down their search to specific brands, sizes, colors, or categories.

Pricing and Value for Money

Centauro provides competitive pricing for its products, and customers can enjoy frequent promotions and discounts. The company also offers free shipping for purchases above a certain amount, which is a great value for money.

Alternatives

Centauro is not the only online retailer of sports apparel and equipment in Brazil. Other alternatives include Netshoes, Decathlon, and Kanui.

Customer Service

Centauro offers excellent customer service with several support channels, including email, phone, chatbot, and physical stores. The support staff is friendly, knowledgeable, and prompt in resolving issues and answering questions.

Product Quality and Selection

Centauro offers a vast selection of high-quality products from top brands, catering to different sports and activities, from soccer and basketball to yoga and running. The company ensures that its products are durable, comfortable, and stylish, meeting the expectations of sports enthusiasts and professionals.

Website Usability

Centauro's website is easy to navigate, responsive, and user-friendly. The layout is clear and straightforward, with excellent visuals and ample information about the products. The checkout process is also straightforward, with multiple payment options.

Returns and Exchanges

Centauro allows customers to return or exchange products within 30 days of purchase, provided that the items are in their original condition and packaging. The company provides free returns, making it easy for customers to send back products they are not satisfied with.

Promotions and Discounts

Centauro offers frequent promotions and discounts, including seasonal sales, clearance events, and exclusive deals for registered customers. The company also has a loyalty program that rewards customers with points for their purchases, which can be redeemed for discounts or gifts.

Reputation

Centauro has a solid reputation for providing quality products and excellent customer service. The company is known for its vast selection of products, competitive pricing, and fast shipping. Centauro has received positive reviews from customers and is trusted by sports enthusiasts and professionals.

Payment Options

Centauro accepts multiple payment options, including credit cards, debit cards, Paypal, Boleto Bancário, and bank transfers. The checkout process is safe and secure, with encryption technology to protect customer information.

Loyalty Programs

Centauro has a loyalty program called "MyCent" that rewards customers with points for their purchases, with each point equivalent to BRL 1. Customers can redeem their points for discounts or gifts, making it a great value for money.

Customer Reviews

Centauro.com.br has received positive customer reviews, reflecting the company's commitment to quality products and excellent customer service. The website has a review section for each product, allowing customers to share their feedback and experiences.

Community Involvement

Centauro is committed to giving back to the community, supporting sports events, and sponsoring athletes and teams. The company also has a program called "Mova o Seu Mundo" that promotes physical activity and health awareness.

Shipping and Costs

Centauro provides fast and reliable shipping, with options for express or standard delivery. The company offers free shipping for purchases above a certain amount, and the shipping costs are competitive for other orders. However, some products may have high shipping costs due to their size, weight, or destination. Overall, Centauro.com.br is an excellent online retailer of sports apparel, shoes, and equipment, offering a vast selection of quality products, competitive prices, and exceptional customer service. The website is user-friendly, and the checkout process is safe and secure, making it a great choice for sports enthusiasts and professionals in Brazil.