Certifiedbydesignlabs Reviews

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75 Reviews

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In the Big Sales category

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28% users rated Terrible
7% users rated Poor
28% users rated Average
32% users rated Very Good
5% users rated Excellent
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Introduction

Certified by Design Labs is an online retailer specializing in high-quality certified organic products. They offer a wide range of products, including CBD oils, tinctures, capsules, edibles, skincare, and more.

Pros and Cons

  • Pros:
    • Extensive selection of certified organic CBD products.
    • Products are third-party lab tested for quality and purity.
    • Responsive and user-friendly website.
    • Competitive pricing and value for money.
    • Excellent customer service.
    • Fast and reliable shipping.
    • Positive customer reviews and reputation.
  • Cons:
    • Limited global shipping options.
    • Some products may be relatively expensive compared to competitors.
    • Currently, no loyalty programs available.

User Experience

Certified by Design Labs offers a seamless and enjoyable user experience. The website is well-designed, intuitive, and easy to navigate. Users can easily find products, read detailed descriptions, and view third-party lab test results. The checkout process is straightforward and secure, ensuring a smooth purchasing experience.

Pricing and Value for Money

While some products may be priced slightly higher compared to competitors, Certified by Design Labs provides excellent value for money. The products are made from high-quality organic ingredients, undergo rigorous third-party testing, and are sourced sustainably. Customers can trust that they are getting premium products that deliver effective results.

Customer Service

Certified by Design Labs takes pride in its exceptional customer service. Their support team is knowledgeable, friendly, and responsive. They promptly address customer inquiries, provide detailed product information, and offer guidance on product selection. Customers can reach out via email or phone, and their concerns are handled efficiently and professionally.

Product Quality and Selection

Certified by Design Labs stands out for its commitment to offering only the highest-quality certified organic CBD products. Their products are sourced from carefully selected organic farms and undergo rigorous testing by third-party labs. The selection includes a wide range of CBD products, allowing customers to find their preferred form and dosage.

Website Usability

The Certified by Design Labs website is well-designed and optimized for easy use. The layout is clean and intuitive, with clear product categorization and navigation menus. Customers can quickly find the information they need, explore the product range, and make purchases without any hassle.

Returns and Exchanges

Certified by Design Labs has a straightforward returns and exchanges policy. If customers are unsatisfied with their purchase, they can request a return or exchange within a specified timeframe. The company provides clear instructions on how to initiate the process, ensuring a hassle-free experience for customers.

Promotions and Discounts

Certified by Design Labs frequently offers promotions and discounts to provide additional value to customers. They run seasonal sales, offer discount codes, and provide special offers on selected products. Customers can stay updated on these promotions by subscribing to the company's newsletter or following them on social media.

Reputation

Certified by Design Labs has established a strong reputation in the CBD industry. They are known for their commitment to quality, transparency, and customer satisfaction. The company consistently receives positive reviews from customers, highlighting the effectiveness of their products and the reliability of their services.

Payment Options

Certified by Design Labs offers secure and convenient payment options to accommodate customer preferences. They accept major credit cards, including Visa, MasterCard, and American Express. Additionally, customers can make payments through popular online payment platforms, such as PayPal.

Loyalty Programs

At present, Certified by Design Labs does not have a loyalty program. However, they do periodically introduce exclusive deals, discounts, and rewards for loyal customers. Customers can keep an eye on their website or subscribe to their newsletter to stay informed about any future loyalty programs.

Customer Reviews

Customer reviews play a vital role in shaping the reputation of Certified by Design Labs. Their website features a dedicated section where customers can share their feedback and experiences. The majority of reviews are highly positive, emphasizing the effectiveness of the products, excellent customer service, and overall satisfaction.

Community Involvement

Certified by Design Labs is committed to community involvement and giving back. They actively participate in charitable initiatives, support local organizations, and promote sustainable practices. Their dedication to community engagement demonstrates their commitment to making a positive impact beyond their products.

Shipping and Costs

Certified by Design Labs provides fast and reliable shipping services. They offer free shipping on orders above a certain value within the United States. International shipping options are available, although they may be limited. The company ensures that products are securely packaged and delivered in a timely manner. Shipping costs are calculated at checkout based on the destination and order size.