Users Voice for Charuel

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Charuel
Charuel Overall rating
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Review article published on: 13 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 2 1.5 3.3 1
Feb 2023 5 3.4 1 5 5 5
Mar 2023 5 3.1 5 5 5 5
Line Chart for Rating of peer stores

Detailed Charuel Review by

Introduction: is an online store that sells a wide range of clothing, accessories, and lifestyle products for men and women. The website is easy to navigate and offers a substantial selection of trendy and fashionable items.

Pros and Cons:

  • Great selection of clothing, accessories, and lifestyle products
  • Easy-to-use website
  • Fast shipping times
  • Accepts multiple payment options, including credit/debit cards, PayPal, and Apple Pay
  • Shipping costs can be high
  • Some items may be out of stock
  • No loyalty program or rewards program

User Experience: offers an excellent user experience with an easy-to-use website that is visually appealing and intuitive. The website is designed to allow customers to search for products using keywords, categories, or filters. The checkout process is straightforward and secure, which makes for a seamless shopping experience.

Pricing and Value for Money:'s prices vary depending on the product, with some being reasonably inexpensive, while others can be quite expensive. However, the quality of the products offered is generally high, and they are of great value for money.


Some of's competitors include ASOS, Zara, H&M, and Mango. However, stands out with its unique offerings, fast shipping times, and excellent customer service.

Customer Service: offers an exceptional level of customer service, with a team that is available to assist with any queries or issues customers may have. They offer a live chat, email and phone support, and social media support.

Product Quality and Selection: offers a wide selection of high-quality products that cater to different styles, from basic to chic, trendy to stylish. The products are reasonably priced, and the quality is impressive.

Website Usability:

The website is user-friendly and easy to navigate, with relevant categories and sub-categories that help customers quickly locate the products they are looking for.

Returns and Exchanges: has a return policy that allows customers to return products within 30 days of purchase. The product must be in its original condition, and the customer must pay for the shipping costs when returning the product.

Promotions and Discounts: offers promotions and discounts on their website from time to time. Customers can receive discount codes, special offers, and sale notifications by signing up for the newsletter.

Reputation: has garnered a positive reputation among its customers, with many praising the quality of the products offered, excellent customer service, and fast shipping times.

Payment Options: accepts multiple payment options, including credit/debit cards, PayPal, and Apple Pay.

Loyalty Programs: does not have a loyalty program or rewards program at this time.

Customer Reviews: has received positive customer reviews across various platforms, including Trustpilot, with customers praising the quality of the products and excellent customer service.

Community Involvement: is not significantly involved with community projects at this time.

Shipping and Costs: ships products worldwide, with shipping costs varying depending on the location the item is being shipped to. The shipping cost is calculated during checkout, with some products also qualifying for free shipping. offers fast shipping times and comprehensive tracking for all orders.