Users Voice for Checksinthemail

54% users rated Terrible
4% users rated Poor
0% users rated Average
4% users rated Very Good
38% users rated Excellent
Pie Chart Review Representation for Checksinthemail
Checksinthemail Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Checksinthemail Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 16 Jul 2019

Last updated by on 07 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Jun 2022 2.2 4.9 5 4.2 5 5
Jul 2022 5 4.5 5 4.4 4.5 4
Aug 2022 5 4.3 5 4.2 4.3 5
Sep 2022 3.5 4.8 4.5 4.5 4.8 5
Apr 2023 5 4.2 2 4 4.3 5
Line Chart for Rating of peer stores

checksinthemail.com

jomashop.com

meundies.com

pureformulas.com

lookfantastic.com

needink.com

Detailed Checksinthemail Review by

Introduction:

Checks In The Mail is an online store that specializes in personalized checks, stationery, and business supplies. The company has been in the industry for over 100 years and is known for its top-notch quality products and services.

Pros and Cons:

Pros:
  • Wide range of designs and customization options
  • High-quality products with premium security features
  • Quick and easy ordering process
  • Competitive pricing and discounts
Cons:
  • Limited product catalog
  • Average website usability

User Experience:

Checks In The Mail has an easy-to-navigate website that allows users to browse through various categories of products such as checks, accessories, and stationery. The website has an efficient ordering process that guides the user step-by-step until they complete their purchase.

Pricing and Value for Money:

Checks In The Mail offers competitive prices for its products, and the prices vary depending on the customization options and the number of checks ordered. The company also provides discounts for first-time customers and frequent buyers, making their products affordable and valuable for money.

Alternatives:

Other online stores that offer similar products to Checks In The Mail include Deluxe, Bradford Exchange Checks, and Carousel Checks.

Customer Service:

The company provides excellent customer service to its customers, with a knowledgeable support team that is available via email, chat, and phone from Monday to Friday during business hours. Customers can also find answers to their queries on the company's FAQ page.

Product Quality and Selection:

Checks In The Mail offers high-quality products with premium security features such as microprint signatures, heat-sensitive ink, and chemical wash-detection. Customers can choose from a wide range of designs and customization options, making each check unique and personalized.

Website Usability:

The website's usability is average, with some design inconsistencies and slightly slow page load times. However, the website is easy to navigate, and users can easily find the products they are looking for.

Returns and Exchanges:

The company provides a 100% satisfaction guarantee, and if customers are not satisfied with their purchase, they can return the products within 30 days of the purchase date for a replacement, exchange, or refund.

Promotions and Discounts:

Checks In The Mail provides discounts for first-time customers, frequent buyers, and bulk purchases. Customers can also enjoy free shipping on orders over $25 and can take advantage of various seasonal promotions.

Reputation:

Checks In The Mail is a reputable company that has been in the industry for over 100 years. They are known for their high-quality products, excellent customer service, and efficient ordering process.

Payment Options:

The company accepts various payment options, including credit cards, PayPal, and Amazon Payments.

Loyalty Programs:

Checks In The Mail doesn't have a formal loyalty program. However, frequent buyers can take advantage of discounts and seasonal promotions to save money on their purchases.

Customer Reviews:

Customers have generally positive reviews of the company, with many praising the quality of the products and the efficiency of the ordering process. However, some customers note issues with the design and customization options.

Community Involvement:

The company is not active in community involvement initiatives.

Shipping and Costs:

Checks In The Mail offers standard shipping options, with delivery times ranging from 7-10 business days. Shipping costs vary depending on the order value, with free shipping available for orders over $25. In conclusion, Checks In The Mail offers high-quality personalized checks and stationery products, with an efficient ordering process and excellent customer service. While the website's usability could be improved, the company's competitive pricing, discounts, and promotions make it a valuable option for customers looking for personalized and secure checks.

Checksinthemail Recent User Reviews

User Rating

5 stars

15

👤

Reviewer Name: Julia M

Review Submission Date: 2022-09-02

Review Title: Used them since the 90s
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Used them since the 90s, cheap, quick , secure , perfect product for a great price!

👤

Reviewer Name: Barbara

Review Submission Date: 2022-02-14

Review Title: deposit slips
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered deposit slips and they had the routing number wrong. Sent them an email giving them the correct number. Again they sent me the wrong routing number. I just sent them another email with a picture of my check showing them the correct number. If they cannot look and copy the numbers on my checks I will ask for a refund. This is really bad. No I will not recommend them.

👤

Reviewer Name: Barbara

Review Submission Date: 2022-02-14

Review Title: deposit slips
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered deposit slips and they had the routing number wrong. Sent them an email giving them the correct number. Again they sent me the wrong routing number. I just sent them another email with a picture of my check showing them the correct number. If they cannot look and copy the numbers on my checks I will ask for a refund. This is really bad. No I will not recommend them.

👤

Reviewer Name: No One In Particular

Review Submission Date: 2021-05-05

Review Title: Not the company I remember
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I used to order from them in the '90s. Recently I opened a business checking account and didn't want to pay my bank's price for new checks. Ordered from CITM and the checks look like they came off of a dot-matrix printer from the '80s. Now I have to decide whether to scrap them and order new ones from my bank. I would never order from CITM again.

👤

Reviewer Name: No One In Particular

Review Submission Date: 2021-05-05

Review Title: Not the company I remember
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I used to order from them in the '90s. Recently I opened a business checking account and didn't want to pay my bank's price for new checks. Ordered from CITM and the checks look like they came off of a dot-matrix printer from the '80s. Now I have to decide whether to scrap them and order new ones from my bank. I would never order from CITM again.

👤

Reviewer Name: Clark Sykes

Review Submission Date: 2021-01-22

Review Title: Terrible!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I wish that I could give them a -5 rating! I cancelled my order 2 minutes after placing it but they ignored my cancellation request, and all of my subsequent attempts to contact them, then let enough time go by so that it was "too late" to do anything. Their 800 number is a joke - was on hold for 30+ minutes before giving up. This company is dishonest - under no circumstances use this vendor!

👤

Reviewer Name: Clark Sykes

Review Submission Date: 2021-01-22

Review Title: Terrible!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I wish that I could give them a -5 rating! I cancelled my order 2 minutes after placing it but they ignored my cancellation request, and all of my subsequent attempts to contact them, then let enough time go by so that it was "too late" to do anything. Their 800 number is a joke - was on hold for 30+ minutes before giving up. This company is dishonest - under no circumstances use this vendor!

👤

Reviewer Name: John Wilcox

Review Submission Date: 2020-03-27

Review Title: THEY CANCELLED MY ORDER WITHOUT ANY NOTIFICATION
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: THEY CANCELLED MY ORDER WITHOUT ANY NOTIFICATION. WOULD NOT RECOMMEND!!! Placed order on March 1, 2020, estimated time of fulfillment was March 21. When I checked the status of the order online on March 25, it was "Unavailable". When I called customer service on March 26, I was told that my order was cancelled.

👤

Reviewer Name: John Wilcox

Review Submission Date: 2020-03-27

Review Title: THEY CANCELLED MY ORDER WITHOUT ANY NOTIFICATION
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: THEY CANCELLED MY ORDER WITHOUT ANY NOTIFICATION. WOULD NOT RECOMMEND!!! Placed order on March 1, 2020, estimated time of fulfillment was March 21. When I checked the status of the order online on March 25, it was "Unavailable". When I called customer service on March 26, I was told that my order was cancelled.

👤

Reviewer Name: Melinda Carr

Review Submission Date: 2020-02-15

Review Title: I just received my beautiful classic…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I just received my beautiful classic looking checks, and I'm very satisfied and happy with their fine product.Thank you so much for the quality checks.I highly recommend this company.

Related Categories