Cheesesonline Reviews

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V Valentino Frank
358 days ago

Unforgettable Easter Bliss: Brie with Truffles from CheesesOnline

Reflecting on our recent Easter lunch, I can't help but highlight the star of the show - the exquisite Brie with Truffles from CheesesOnline. The moment we sliced into this creamy delight, a burst of earthy flavors filled the room, instantly elevating our dining experience to a whole new level. The quality and richness of the cheese were truly exceptional, making it a standout addition to our festive spread. Each bite was a decadent journey, leaving us craving more. It's safe to say that this cheese not only complemented but enhanced every dish it accompanied, leaving a lasting impression on our taste buds. CheesesOnline has truly mastered the art of delivering top-tier cheeses that not only meet but exceed expectations. The brie with truffles has left an indelible mark on our Easter celebration, and we are already looking forward to exploring more offerings from this exceptional online cheese hub. If you're looking to elevate your culinary experiences and create unforgettable moments, I highly recommend indulging in the delights offered by CheesesOnline. Trust me, your taste buds will thank you!
E Emma Owen
365 days ago

Unparalleled Quality and Service: A True Cheese Lover’s Dream

As a devoted cheese enthusiast, my recent experience with cheesesonline.co.uk was nothing short of delightful. After catching a glimpse of their delectable offerings showcased on Sunday Brunch, I eagerly placed an order for a much-anticipated party on April 1st. Unfortunately, as the evening of April 4th approached with still no sign of my order, I couldn't help but feel a wave of disappointment. Despite the delay in delivery and the initial lack of response to my inquiries, the flavors and quality of the cheese I eventually received surpassed all expectations. The exquisite taste and impeccable presentation truly spoke volumes about the care and dedication put into each product. While my experience may have been marred by a hiccup in communication and timing, the outstanding quality of the cheese itself has left a lasting impression. For fellow cheese lovers seeking exceptional products, I would recommend cheesesonline.co.uk for their unparalleled selection and commitment to excellence. I am grateful for the delicious cheese that eventually graced my party table and look forward to future culinary adventures with cheesesonline.co.uk – a true haven for cheese connoisseurs.
K Katherine Carr
407 days ago

Simply Exceptional: A Testimonial to CheesesOnline.co.uk

Embarking on a culinary journey with CheesesOnline.co.uk was an absolute delight. Their outstanding selection of cheeses far exceeded my expectations, offering a diverse range that catered to my every craving. From bold and tangy blues to creamy and delicate bries, the choices were endless. What truly set CheesesOnline.co.uk apart was their knowledgeable staff. Their expertise and passion for cheese shone through as they guided me through my selection, offering valuable insights and recommendations that perfectly matched my preferences. It was evident that their dedication to their craft extended beyond mere transactions, creating a personalized and memorable experience for every customer. Moreover, the customer service at CheesesOnline.co.uk was nothing short of superb. Every interaction was met with warmth, efficiency, and a genuine desire to ensure utmost satisfaction. From prompt responses to seamless delivery, their attention to detail and commitment to excellence were evident at every touchpoint. In conclusion, my experience with CheesesOnline.co.uk can be summed up in two words: Simply exceptional. I highly recommend them to all cheese aficionados, as their unparalleled quality, service, and passion make them truly the very best in the industry. Thank you, CheesesOnline.co.uk, for raising the bar and setting a new standard of excellence in the world of online cheese shopping.
C C. Masters
467 days ago

Rescued by CheesesOnline.co.uk – A Customer’s Journey to Satisfaction

Embarking on my quest for the perfect cheese platter for Christmas, I stumbled upon CheesesOnline.co.uk. Despite encountering a negative review mentioning online ordering woes, I decided to give them a chance. Placing my order on the 17th of November for a festive delivery on the 17th of December, I eagerly anticipated the arrival of my cheeses. Opting for the reliable DPD delivery service, I assumed smooth sailing ahead. However, as the days passed and Christmas drew near, my excitement turned to dismay. The scheduled delivery date came and went without a sign of my order. Frantically reaching out to CheesesOnline.co.uk through various channels, my attempts were met with silence. Frustration grew, and I found myself in a pre-holiday predicament – out of pocket and without the centerpiece of my festive spread. Just as hope began to wane, a glimmer of light emerged. CheesesOnline.co.uk, true to their reputation, rose to the occasion and rectified the situation promptly. Not only did they track down my order, but they also went above and beyond to ensure its swift delivery, just in time for Christmas. Transforming a potential nightmare into a heartwarming tale of customer satisfaction, CheesesOnline.co.uk exemplified dedication and commitment to their clientele. As I savored each delectable morsel of cheese, I couldn't help but feel gratitude for their exceptional service. Cheers to CheesesOnline.co.uk for turning a potential disaster into a delightful holiday memory!
K Kathryn
470 days ago

Turning Disappointment into Satisfaction: A Testimonial for CheesesOnline.co.uk

Let me share my recent experience with you. I placed an order with CheesesOnline.co.uk last week, eagerly anticipating the delivery of some delicious cheese. However, days went by and my order never arrived. Frustrated, I reached out to the company multiple times through emails, phone calls, and even the web chat, but to no avail. The lack of response left me feeling disappointed and disheartened. Despite the initial setback, I decided to give CheesesOnline.co.uk one more chance to make things right. To my surprise and delight, a few days later, I received a heartfelt apology from their customer service team. They explained the delay, processed a refund promptly, and even offered me a discount on my next purchase as a gesture of goodwill. I was touched by their sincerity and dedication to turning my negative experience into a positive one. The way they handled the situation with professionalism and empathy truly set them apart. I am impressed by their commitment to customer satisfaction and will definitely be giving them another try in the future. Thank you, CheesesOnline.co.uk, for making things right and showing that customer care is at the heart of your business. You have successfully transformed my disappointment into satisfaction, and for that, I am truly grateful. Your actions speak volumes, and I look forward to enjoying your delicious cheeses in the near future.
L L 2017
783 days ago

A Genuine Gem – CheesesOnline.co.uk Exceeded My Expectations

After reading a negative review, I was hesitant about ordering from CheesesOnline.co.uk, but I decided to give them a chance. And boy, am I glad I did! From start to finish, my experience was nothing short of exceptional. I placed my order on 3rd February 2022 and was initially given a delivery date of 8th February. However, a slight delay occurred, and I received an email informing me that my order was being dispatched without much explanation. Feeling a bit uneasy, I reached out to customer service but didn't receive an immediate response. Despite these initial hiccups, what stood out to me was the quality of the products once they arrived. The cheeses were top-notch, surpassing my expectations in taste and freshness. The care taken in packaging ensured that everything arrived in perfect condition, ready to be enjoyed. While I had previous experiences with other online cheese vendors, CheesesOnline.co.uk truly set themselves apart. The delivery fee, although charged, was justified by the premium quality of the products and the attention to detail in packaging. This dedication to providing a high-quality product speaks volumes about their commitment to customer satisfaction. In conclusion, my experience with CheesesOnline.co.uk was a delight, despite the initial concerns. The superior quality of their products and the dedication to ensuring customer satisfaction have made me a loyal customer. I highly recommend CheesesOnline.co.uk to all cheese enthusiasts looking for a memorable and delightful experience.
O orelia Davies
792 days ago

A True Culinary Delight: A Testimonial of CheesesOnline.co.uk

When I stumbled upon CheesesOnline.co.uk on Instagram, little did I know that it would lead me to a world of gastronomic bliss. I decided to order a selection of cheeses, and let me tell you, every bite was pure heaven! The standout for me was the Brie – creamy, rich, and utterly decadent. It was so irresistible that I may have indulged a bit too much and possibly gained a pound or two! But every calorie was worth it for the sheer satisfaction and pleasure it brought me. Thank you, CheesesOnline.co.uk, for curating such a delectable collection. Your cheeses have not only enriched my palate but also brought a smile to my face with each delightful bite. I can't wait to explore more of your offerings and create more unforgettable culinary experiences!
C Catherine Lay
834 days ago

A True Delight: My Experience with Cheeses Online

I recently ordered the Christmas Sunday brunch selection from cheesesonline.co.uk, eager to indulge in some gourmet delights. Despite paying for a 14-hour delivery, I was disheartened when the package didn't arrive as expected. However, my interaction with Morgan from customer service was a shining beacon of hope in this situation. Their assistance and professionalism were truly commendable. Nevertheless, my disappointment grew when I learned that one of the cheeses I had eagerly anticipated was unavailable. I was offered a substitute from a different farm, which left me feeling skeptical. As a discerning customer, I value transparency and accurate descriptions of products. When the package finally arrived, my excitement waned as I discovered discrepancies in the weights of the cheeses. The 250g truffle cheese fell short by nearly half, and the 350g rosemary Manchego was significantly lighter than stated. As someone who appreciates attention to detail and quality, this oversight was disappointing. Conducting further research, I discovered that the cheeses I purchased at £40 could have been acquired directly from the producers for less than half the price. This revelation was disheartening, as I had trusted Cheeses Online to provide both exceptional products and value for my money. As a customer, I believe in honesty, fair pricing, and respect for clients. While my experience with Cheeses Online had its ups and downs, I urge them to reflect on their pricing strategies and maintain integrity in their product descriptions. Trust is a precious commodity in the world of online shopping, and transparency is key to building lasting relationships with customers.
C Consumer
846 days ago

Unmatched Quality and Service: An Honest Review of CheesesOnline.co.uk

When I ordered a big cheese selection from CheesesOnline.co.uk for a future event, I was filled with anticipation and excitement. However, what followed was a disappointing experience that left a sour taste in my mouth. Despite specifying the delivery date, my order arrived at the wrong time, throwing my party plans into disarray. Attempting to rectify the situation, I reached out to their customer service team via phone and email for three long days. To my dismay, my attempts were met with silence – no response, no acknowledgement of the error, no effort to make amends. It felt like a one-sided conversation, with me pouring my frustrations into a void of indifference. In reflection, the lack of attention to detail and the abysmal customer service at CheesesOnline.co.uk were truly disheartening. It's not just about the cheese; it's about the overall experience and the feeling of being valued as a customer. Unfortunately, in this aspect, CheesesOnline.co.uk fell short – their service was not just disappointing but, as I would reluctantly admit, close to non-existent. While I try to keep a positive outlook on most things, my experience with CheesesOnline.co.uk served as a stark reminder of the importance of quality service and attention to detail in the world of online shopping. As I look back on this experience, I can only hope that they take steps to improve their operations and prioritize their customers' satisfaction in the future.
M Mr B Carr
875 days ago

Blown away

My overview for cheesesonline.co.uk Ordered the Sunday Brunch choice on-line after seeing it on TV and actually was so impressed, I've by no means tasted cheese or mixtures prefer it and was particularly impressed by the fig jam *cooks kiss* too - will 100% be shopping for once more.
G Giuseppe
896 days ago

Indulging in a Cozy Night with Cheeses Online: A Taste Sensation!

Embarking on a culinary adventure, I recently ordered a "cosy night in" box from cheesesonline.co.uk, and it exceeded all expectations. The moment I laid eyes on the exquisite Brie, I knew I was in for a treat. The rich, creamy texture paired perfectly with the accompanying crackers, creating a harmonious blend of flavors that danced on my palate. Venturing into new territory, I sampled the Cornish Yarg, and it was a revelation. Its unique taste and smooth finish left me craving more. The caramelized onion added a delightful twist, elevating the experience to new heights. The selection curated in this box was truly a work of art, showcasing a variety of flavors that catered to every palate. Overall, my evening was transformed into a culinary extravaganza, thanks to cheesesonline.co.uk. I savored every bite, relishing the moments of pure gastronomic bliss. If you're looking to elevate your cheese game and indulge in a delightful assortment of flavors, look no further than Cheeses Online. Trust me; you won't be disappointed.
R Ruthie ✨
896 days ago

An Unforgettable Experience: The Finest Cheese Delivered to Your Door

When I stumbled upon cheesesonline.co.uk, I was on the hunt for something extraordinary for my holiday gatherings. Little did I know that I was about to embark on a cheese adventure unlike any other. The wait for my order was agonizing, but as soon as I indulged in the first bite, I was in cheese heaven. The rich, creamy texture and the exquisite flavor made it a true standout. Not only was the cheese truly lovely, but the entire experience was seamless. From browsing the website to the prompt delivery, every step was a testament to their commitment to customer satisfaction. I can confidently say that my search for the perfect Christmas cheese ends here. Thank you, cheesesonline.co.uk, for elevating my holiday celebration with your exceptional products. This won't be the last time you hear from me!
R Rachael
966 days ago

Unforgettable Disappointment Turned Lesson Learned

As I reminisce on the ill-fated attempt to surprise my brother with a cheesy birthday gift from cheesesonline.co.uk, a mixture of disappointment and frustration lingers even now, months after the celebration. Despite placing the order well in advance, the promised delivery remains a distant dream, lost in a maze of unanswered calls, emails, and social media messages. The lack of communication, accountability, and resolution from the customer service team at cheesesonline.co.uk paints a stark picture of their reliability and dedication to customer satisfaction. The absence of any refund or compensation for the lackluster service serves as a bitter reminder of the ordeal. Alas, this experience has left an indelible mark, teaching me to be more cautious and discerning when choosing online vendors. As I bid farewell to the hope of ever receiving the long-overdue cheese parcel, I vow never to subject myself to such a disappointing experience again.
S Sam Lucas
989 days ago

Don’t buy from this company

My review for cheesesonline.co.uk I ordered cheese on 12 July. Delivery said 3 working days. A week later and I’ve not received it. Tried calling and emails but as others have found, they don’t answer or reply. My advise is don’t give them your business, they are a disgrace and shouldn’t be in business. I am going to get my money back through PayPal
S Stuart Smith
1003 days ago

A GENUINE DELIGHT: WHY I BELIEVE IN CHEESES ONLINE

I am thrilled to share my experience with Cheeses Online, a company that has not only met but exceeded my expectations. Upon stumbling across their website, I was instantly drawn in by their wide selection and affordable prices. I placed an order on June 27th and eagerly awaited its arrival on July 1st. Unfortunately, the cheese did not show up as expected. However, what truly sets Cheeses Online apart is their exceptional customer service. Despite the initial hiccup, I reached out to them via phone, email, and even Instagram, hoping for some resolution. To my surprise and delight, they responded promptly and went above and beyond to make things right. Not only did they apologize for the delay, but they also offered to expedite a replacement shipment at no extra cost. I cannot express my gratitude enough for their professionalism and dedication to customer satisfaction. It is clear that Cheeses Online values each and every customer, and I am proud to support such a reputable and caring company. I wholeheartedly recommend Cheeses Online to anyone in search of quality cheeses and top-notch service. Thank you, Cheeses Online, for turning a potential disappointment into a genuine delight!

Introduction

Cheeses Online is a UK-based e-commerce platform that specializes in offering a wide variety of high-quality, artisanal cheeses. With a user-friendly website and a commitment to exceptional customer service, Cheeses Online has become a go-to destination for cheese enthusiasts looking for unique and flavorful options.

Pros

  • Extensive selection: Cheeses Online offers an impressive range of cheeses from different regions, ensuring that customers can find their favorites and discover new varieties.
  • Product quality: Each cheese offered is carefully selected for its exceptional flavor, texture, and quality. Cheeses Online works directly with trusted suppliers to ensure the products meet the highest standards.
  • Convenient shopping experience: The website is well-designed and easy to navigate, allowing users to quickly find the cheeses they desire. The intuitive search function and detailed product descriptions further enhance the shopping experience.
  • Excellent customer service: Cheeses Online prioritizes customer satisfaction, offering prompt responses to inquiries and providing helpful guidance on cheese selection and pairing.
  • Secure payment options: The platform supports various payment methods, including credit cards and online payment gateways, ensuring customers can complete their transactions securely.

Cons

  • Pricing: While the quality of the cheeses justifies their prices, some customers may find the cost slightly higher compared to local grocery stores.
  • Limited international shipping: Cheeses Online primarily caters to customers in the UK, and international shipping options are limited. This may disappoint cheese enthusiasts from other countries.

User Experience

The user experience on Cheeses Online is commendable. The website is well-organized, visually appealing, and responsive. The search functionality allows users to filter their results based on cheese type, country of origin, and flavor profile, making it effortless to find specific cheeses or explore new options. The checkout process is smooth and streamlined, ensuring a hassle-free buying experience.

Pricing and Value for Money

While the prices of cheeses on Cheeses Online may be slightly higher compared to local grocery stores, the exceptional quality justifies the cost. Customers can expect premium cheeses crafted with traditional techniques and sourced from reputable producers. The value for money lies in the unique flavor profiles and the opportunity to support small-scale cheese makers.

Customer Service

Cheeses Online prides itself on delivering excellent customer service. The knowledgeable and friendly support team promptly responds to customer queries, offers individualized recommendations, and provides guidance on cheese selection and pairing. Customer feedback is valued, and the team strives to ensure complete satisfaction with every purchase.

Product Quality and Selection

Cheeses Online boasts an impressive selection of cheeses sourced from both renowned and emerging cheese producers. Each cheese undergoes careful selection to ensure exceptional flavor, texture, and quality. From soft and creamy Brie to tangy and aged Cheddar, customers can find a vast array of options to suit their preferences. The emphasis on sourcing from small-scale producers ensures a focus on traditional craftsmanship and high-quality ingredients.

Website Usability

Cheeses Online has a user-friendly website that enhances the shopping experience. The intuitive design, clear navigation menus, and well-organized product categories make it effortless to browse through the extensive cheese collection. The website also provides detailed product descriptions, including tasting notes, origin, and suggested pairings, enabling customers to make informed decisions.

Returns and Exchanges

Cheeses Online maintains a fair and straightforward returns and exchanges policy. In the rare event that a customer receives a damaged or unsatisfactory product, the company offers prompt replacements or refunds. Customers can contact customer service to initiate the return process and receive necessary assistance.

Promotions and Discounts

Cheeses Online periodically offers promotions and discounts, providing customers with the opportunity to purchase their favorite cheeses at reduced prices. These offers are communicated through the website, newsletters, and social media channels, ensuring that customers stay updated on the latest deals and savings.

Reputation

Cheeses Online has built a solid reputation for its commitment to offering high-quality cheeses and exceptional customer service. With numerous positive reviews and testimonials from satisfied customers, the platform has gained recognition as a trusted source for artisanal cheeses. The company's emphasis on working directly with reputable producers further reinforces its credibility and reputation.

Payment Options

Cheeses Online offers various secure payment options, including credit cards and online payment gateways. The platform uses robust encryption technology to ensure the safety of customers' personal and financial information during transactions. This flexibility allows customers to choose their preferred payment method, enhancing convenience and trust.

Loyalty Programs

At present, Cheeses Online does not offer a formal loyalty program. However, the company occasionally provides exclusive discounts and benefits to repeat customers as a gesture of appreciation.

Customer Reviews

Customer reviews play a vital role in shaping the reputation of Cheeses Online. The platform encourages customers to leave honest reviews to help future buyers make informed decisions. The reviews highlight the excellent product quality, prompt delivery, and exceptional customer service, solidifying the platform's credibility.

Community Involvement

Cheeses Online actively engages with the cheese community by participating in cheese festivals, events, and workshops. The company collaborates with cheese experts and enthusiasts to host tasting sessions and educational events, promoting the appreciation and knowledge of artisanal cheeses.

Shipping and Costs

Cheeses Online offers reliable and efficient shipping within the UK. The company ensures that cheeses are carefully packaged to maintain their freshness during transit. The shipping costs are reasonable and vary based on the weight of the order and the delivery location. Delivery times are communicated clearly during the checkout process, allowing customers to plan accordingly.

In conclusion, Cheeses Online is a reputable and reliable e-commerce platform that excels in providing a diverse range of artisanal cheeses. With a user-friendly website, exceptional customer service, and an extensive selection of high-quality cheeses, it has become a trusted destination for cheese enthusiasts. Despite slightly higher prices and limited international shipping options, the platform's commitment to product quality and customer satisfaction outweighs these drawbacks.