Users Voice for Chelseapeersnyc

9% users rated Terrible
9% users rated Poor
0% users rated Average
0% users rated Very Good
81% users rated Excellent
Pie Chart Review Representation for Chelseapeersnyc
Chelseapeersnyc Overall rating
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Review article published on: 31 Mar 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 2.3 4.5 1.7 3.8 4.8
Oct 2022 5 3.6 4.7 5 4.2 4.8
Nov 2022 5 5 4.2 2.9 2.8 4.9
Dec 2022 5 1.8 5 5 5 5
Mar 2023 3.9 5 3.3 3 3.4 4.8
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Detailed Chelseapeersnyc Review by

Introduction

Chelsea Peers NYC is an online store that offers comfortable and trendy loungewear for women. With a wide range of styles and sizes to choose from, the website promises to provide comfortable and stylish options for women who want to look and feel their best at home.

Pros and Cons

Pros:
  • Wide range of loungewear styles and sizes available
  • Great quality products
  • Fast and reliable shipping
Cons:
  • Prices are on the higher side compared to other online stores
  • No loyalty program available

User Experience

The website has a clean and straightforward interface, which makes it easy to browse and shop for products. Users can easily filter products based on size, color, and style. The website loads quickly, and the checkout process is straightforward, making it easy for users to complete their purchases.

Pricing and Value for Money

The prices of the products offered by Chelsea Peers NYC are on the higher side compared to other online stores. However, the quality of the products justifies the higher price tags. Additionally, the website offers regular promotions and discounts, which can help users get more value for their money.

Alternatives

Some alternatives to Chelsea Peers NYC include Lounge Underwear, Victoria's Secret, and Aerie.

Customer Service

The customer service team of Chelsea Peers NYC is responsive and helpful. Users can reach out to the team via email or phone, and they usually get a prompt response.

Product Quality and Selection

The products offered by Chelsea Peers NYC are of great quality, and there is a wide range of loungewear styles and sizes available to choose from. The website also offers accessories and gift sets, which can be a great gift option.

Website Usability

The website is easy to navigate, and products are well categorized. Users can filter products based on size, color, and style, which makes it easy to find the right product. The checkout process is straightforward, and users can easily complete their purchases.

Returns and Exchanges

Chelsea Peers NYC has a fair return and exchange policy. If users are not satisfied with their purchase, they can return or exchange it within 14 days of receiving the product.

Promotions and Discounts

The website offers regular promotions and discounts to its users. Users can sign up for the newsletter to stay updated on the latest deals and promotions.

Reputation

Chelsea Peers NYC has a great reputation for offering comfortable and stylish loungewear for women. The website has a loyal customer base, and users usually recommend the website to their friends and family.

Payment Options

The website accepts various payment options, including Visa, Mastercard, American Express, and PayPal.

Loyalty Programs

Chelsea Peers NYC does not offer any loyalty program at the moment.

Customer Reviews

The website has many positive customer reviews, which speak highly of the quality of the products and the customer service offered by the website.

Community Involvement

Chelsea Peers NYC regularly participates in various community events and charities. The website believes in giving back to society and making a positive impact.

Shipping and Costs

The website offers fast and reliable shipping, and the shipping costs vary depending on the location and the number of products purchased. However, the website offers free shipping on orders over $75. Overall, Chelsea Peers NYC is an excellent website for women who want to buy comfortable and stylish loungewear online. With great quality products, fast and reliable shipping, and regular promotions and discounts, the website offers excellent value for money. However, the higher price tags may not be suitable for users on a tight budget.

Chelseapeersnyc Recent User Reviews

User Rating

5 stars

22

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Reviewer Name: Hannah

Review Submission Date: 2022-12-03

Review Title: Slow delivery and no communication
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Review Description: Need to focus more on giving better service to paying customers rather than showering freebies and codes onto influencers. Now over a week since my order was placed and no sign of my order. I appreciate it is a busy time of year but I expected better when you pay so much for PJ's.

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Reviewer Name: Sophie Norman-Austin

Review Submission Date: 2022-12-01

Review Title: Absolutely amazing pjs and brilliant…
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Review Description: Absolutely amazing pjs and brilliant returns service. I have bought lots of their lovely pjs for myself and my son. This year I had to return a couple of pairs due to me getting too big a size. Return process faultless. And items refunded in less 24 hours from me returning them. Brilliant company, great soft pjs, wouldn’t go anywhere else!

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Reviewer Name: Richard

Review Submission Date: 2022-11-30

Review Title: Terrible service!
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Review Description: Terrible service!Still haven't received my order. Unhelpful customer service. They can't even figure out if it's been shipped or not yet

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Reviewer Name: Tracy

Review Submission Date: 2022-11-09

Review Title: Fantastic quality and quick tracked…
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Review Description: Fantastic quality and quick tracked delivery! Best pjs in the UK and such fab designs

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Reviewer Name: Marlena

Review Submission Date: 2022-10-31

Review Title: Beautiful PJs and the best experience!
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Review Description: Beautiful PJs and the best customer experience! This is another order from Chelsea Peers. I ordered a Christmas set for myself and my partner and even got a free gift! Thank you Chelsea Peers!!! Pjs are really cozy, very soft and quality of prints is amazing. (All the colors stay the same after many washes also no need to iron them). I would like to thank the wonderful Emma for all her help and the best advice!Thank you for all Chelsea Peers team! I will definitely order again!

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Reviewer Name: Caren Leon

Review Submission Date: 2022-10-30

Review Title: I purchased another pair of Chelsea…
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Review Description: I purchased another pair of Chelsea Peers pj’s as I loved the first pair I bought. The website is really easy to use, the quality is great and the packaging can be recycled. What more can you ask for!

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Reviewer Name: Beth Strasman

Review Submission Date: 2022-09-22

Review Title: A really genuine helpful team
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Review Description: A really genuine helpful team, the clothes are great quality.I had such a impressive experience with this company, something I bought was was faulty, so the customer service team immediately put It right and had a replacement next day delivery. Thank you Emma so much we’re very happy with it too. ??

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Reviewer Name: Rebecca

Review Submission Date: 2022-09-17

Review Title: Amazing
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Review Description: Genuinely one of the best (if not the best) company I've ever dealt with. Not only is their pyjamas beautiful, the packaging is also great and worth every penny. I had a slight issue with poppers on a pyjama top and Emma at customer services rectified the issue within a day and sent another pair out. A pleasure to deal with

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Reviewer Name: Katy Gale

Review Submission Date: 2022-09-06

Review Title: Great product, fast delivery
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Review Description: Easy process, great quality product, fast delivery

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Reviewer Name: Nicole

Review Submission Date: 2022-08-04

Review Title: Iam very huppy and satisfied by their…
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Review Description: Iam very huppy and satisfied by their products and moreover their customer service support.very polite and helpfulExcellent and trully recommend them