Users Voice for Chesscomshop

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Chesscomshop
Chesscomshop Overall rating
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Review article published on: 09 May 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 1.8 5 5 5
Jan 2023 5 1.3 5 3 4.2 3.4
Feb 2023 5 5 3.4 5 5 5
Mar 2023 5 5 3.1 5 5 5
Line Chart for Rating of peer stores

Detailed Chesscomshop Review by

Introduction is an online store that specializes in selling chess equipment and related products. The store features a wide variety of chessboards, pieces, clocks, books, and other accessories. The website caters to both beginners and experienced players and offers a range of products at competitive prices. In this review, we will analyze the various aspects of this site to help potential customers make an informed decision.

Pros and Cons

  • Wide selection of products
  • Competitive pricing
  • Excellent customer service
  • Free shipping on orders over $100
  • Easy returns and exchanges
  • Secure payment options
  • Some products may be out of stock occasionally
  • No physical store locations

User Experience

The website is user-friendly and easy to navigate. The home page provides a quick overview of the featured products and promotions. The website design is simple yet elegant, and the product pages provide detailed descriptions, reviews, and images. The search function is efficient and allows users to find products quickly. Overall, the user experience is excellent, and the website is optimized for desktop and mobile devices.

Pricing and Value for Money

The website offers competitive pricing, and most products are priced similar to other online stores. However, the store provides free shipping on orders over $100, which may help customers save money. Additionally, the store offers deals and promotions throughout the year, which can provide significant savings to customers. Overall, the pricing is reasonable, and customers can expect to get good value for their money.


The store competes with other online chess stores, such as and However,, the parent company of, is a popular online platform for chess players worldwide, with millions of users. Thus, customers may prefer to shop at due to its reputation and customer service.

Customer Service

The customer service provided by is excellent. The store provides a chat function on the website, allowing customers to ask questions or address issues in real-time. The store also provides a phone number and email address for customers to get in touch. Additionally, the store has a detailed FAQ section that addresses common queries and issues.

Product Quality and Selection

The store features products from leading manufacturers, ensuring that customers receive high-quality products. The store also features a wide selection of products, including chess sets, boards, clocks, and other accessories. The store provides detailed descriptions and images of each product, allowing customers to make an informed decision.

Website Usability

The website is easy to use and navigate. The home page provides an overview of the featured products and promotions, and the product pages provide detailed descriptions and images. The website loads quickly, and the checkout process is smooth and secure.

Returns and Exchanges

The store provides easy returns and exchanges. Customers may return or exchange products within 30 days of purchase, provided they are in the original packaging and unused. The store will issue a refund or send a replacement product upon receipt of the damaged or defective product.

Promotions and Discounts

The store provides promotions and deals throughout the year. Customers can sign up for the newsletter to receive information about upcoming deals and promotions. Additionally, the store provides discounts for bulk orders, which can help customers save money.

Reputation is part of, a well-established online platform for chess players worldwide. The store has an excellent reputation, with many positive customer reviews online. The store's commitment to quality and customer service has contributed to its reputation as a leading provider of chess products online.

Payment Options

The store provides secure payment options, including credit cards, PayPal, and Amazon Pay. The store uses SSL encryption to protect customer data and ensure a secure checkout process.

Loyalty Programs

The store does not currently provide a loyalty program. However, the store provides promotions and deals throughout the year, which can help customers save money.

Customer Reviews

The store features customer reviews on each product page, providing customers with valuable feedback from other buyers. Additionally, the store has excellent reviews online, with many customers praising the store's quality products and customer service.

Community Involvement is part of, a popular online platform for chess players worldwide. provides a range of resources, including articles, videos, and forums, to help chess players improve their game. Thus, the store is involved with the chess community and provides a valuable service to players worldwide.

Shipping and Costs

The store provides free shipping on orders over $100. For orders under $100, the store charges a flat rate of $9.95 for shipping. The store provides fast shipping, and customers can expect to receive their products within 3-5 business days. Additionally, the store provides international shipping, with shipping fees calculated at checkout.


Overall, provides a comprehensive selection of chess products at competitive prices. The store offers excellent customer service, easy returns and exchanges, and secure payment options. The store's commitment to quality and customer service has contributed to its excellent reputation. Customers can expect to get good value for their money at, making it an excellent choice for all their chess needs.