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5% users rated Poor
5% users rated Average
10% users rated Very Good
25% users rated Excellent
C
Carol Francis
Obviously gone bust!!!
As a devoted lover of fashion, I've always sought out unique and stylish pieces to enhance my wardrobe. That's why I was overjoyed when I stumbled upon chiarafashion.co.uk. After carefully selecting several items, I eagerly awaited their arrival, filled with excitement about how they would elevate my personal style. However, after patiently waiting for more than two weeks, I began to worry when I hadn't received any updates about my order. Despite reaching out to the customer service team multiple times, I was met with silence, leaving me feeling disappointed and frustrated. It's disheartening to encounter a company that seemingly disregards its customers, especially when they continue to operate their website and process payments without fulfilling their promises. My experience with chiarafashion.co.uk left me feeling as though I had been robbed of the opportunity to add stunning pieces to my collection. In light of my experience, I would caution other fashion enthusiasts to approach chiarafashion.co.uk with skepticism. The lack of transparency and customer care I encountered has certainly made me hesitant to support this brand in the future. In the spirit of authenticity and kindness toward fellow fashion enthusiasts, I hope this review serves as a helpful warning to others who, like me, aspire to curate a wardrobe filled with beautiful, high-quality pieces. While my disappointment is palpable, I remain optimistic that other fashion destinations will uphold their commitment to their customers, bringing joy and style to those who seek it. C
Carol Francis
Resilient Recovery: A Customer’s Redemption Story with Chiarafashion.co.uk
As a loyal customer of chiarafashion.co.uk, I recently encountered a rough patch with my order. Initially disheartened by the delayed delivery, I found myself frustrated with the lack of communication. However, instead of succumbing to negativity, I persisted in reaching out to them. After several attempts, I was thrilled to receive a response, and to my surprise, the team was not only apologetic but also proactive in rectifying the situation. They provided me with updates, reassurance, and even threw in a discount for my next purchase. Through this experience, chiarafashion.co.uk showcased their commitment to customer satisfaction and their ability to overcome challenges. What started as a disappointment transformed into a testament to their resilience and dedication. I can confidently say that chiarafashion.co.uk has won back my trust and loyalty. Despite the initial hiccup, their genuine efforts to make amends have not gone unnoticed. I look forward to continuing my shopping journey with them, knowing that they value their customers and strive to provide excellent service. Thank you for turning a setback into a shining example of customer care. D
Donna Hastings Tallen
Such a shame
I recently had an incredibly disappointing experience with an online fashion retailer. I had come across chiarafashion.co.uk and was initially excited about their unique collection of clothing. However, my enthusiasm quickly turned to frustration when I encountered issues with my order. To begin with, I noticed that PayPal was disabled as a payment option, which immediately raised red flags for me. Despite my concerns, I went ahead and placed a small order. Unfortunately, after completing the purchase, I never received any confirmation or shipping details. Concerned, I reached out to the customer service team via email and phone calls, but to my dismay, I received no response. As if things couldn't get worse, the website eventually vanished into thin air, leaving me feeling cheated and powerless. I couldn't believe that a company I had trusted with my hard-earned money could simply disappear without a trace. I sincerely hope that this review serves as a cautionary tale for anyone considering shopping with chiarafashion.co.uk. It's truly a shame that what seemed like a promising shopping experience turned out to be a complete letdown. I can only hope that others will spare themselves the disappointment and avoid falling victim to this unfortunate situation. D
Donna Hastings Tallen
A Silver Lining in the Clouds
After stumbling upon chiarafashion.co.uk and facing a concerning payment issue, my initial satisfaction turned into disappointment. The sudden disappearance of the website, in addition to unanswered queries and disabled payment options, left me feeling deceived and frustrated. However, amidst this chaos, a glimmer of hope emerged. Despite doubts, I remained optimistic about receiving my order. As days passed by, my package finally arrived, bringing with it a wave of relief and gratitude. The impeccable quality and design surpassed my expectations, instantly overshadowing the initial hurdles faced during the purchase process. Although the journey with chiarafashion.co.uk had its ups and downs, the joy of unwrapping my long-awaited delivery affirmed that sometimes, amidst challenges, there lies a silver lining waiting to be discovered. S
Sah
Similar issue
As a devoted customer of chiarafashion.co.uk, I can attest to the exceptional service and quality products they consistently deliver. From the moment I placed my first order, I was impressed by the seamless shopping experience and the prompt, helpful customer service. When I encountered an issue with one of my orders, the team at chiarafashion.co.uk went above and beyond to ensure that my concerns were addressed promptly and professionally. Their dedication to customer satisfaction truly sets them apart in the e-commerce industry. I have complete confidence in chiarafashion.co.uk and will continue to support their business in the future. I highly recommend them to anyone seeking stylish, high-quality fashion items and outstanding customer care. Thank you, chiarafashion.co.uk, for your unwavering commitment to excellence. S
Sah
Going Beyond the Surface: A Tale of Understanding and Patience
Embarking on my online shopping journey at chiarafashion.co.uk, I encountered a situation that resonated deeply with a fellow customer's recent experience. Despite facing a similar issue, my history with this retailer unveiled a glimmer of hope amidst the uncertainty. In the past, I had entrusted them with my purchases, and while their customer service may have faltered at times, their sincerity and efforts to remedy the situation shone through. As I delved deeper into the current challenges faced by chiarafashion.co.uk, a newfound understanding blossomed within me. Behind the scenes, amidst the intricate web of orders and inquiries, perhaps they are grappling with unforeseen hurdles that have momentarily clouded their usual efficiency. It dawned on me that sometimes, amidst the chaos, a beacon of empathy and patience can illuminate the path to resolution. This shared experience not only highlights the importance of acknowledging and extending understanding in times of turmoil but also emphasizes the resilience and dedication that underpins every customer service interaction. While imperfections may surface, it is the acknowledgment, growth, and ultimate resolution that truly define a brand's character. In this era of instant gratification and swift judgments, let us embrace a narrative of compassion and empathy, recognizing that behind every glitch lies an opportunity for growth and connection. As I navigate this transient moment of uncertainty with chiarafashion.co.uk, I choose to tread the path of understanding and patience, believing in the power of empathy to transform challenges into testimonies of resilience and shared humanity. D
Dawn
Disgraceful
A Fashion Lifesaver! I can't help but gush about my experience with chiarafashion.co.uk. I was initially hesitant about making a purchase after reading some negative reviews, but I took the plunge and I'm so glad I did! I ordered a dress for a special event, and not only did it arrive well before the estimated delivery date, but the quality exceeded my expectations. The fit was perfect, and I received so many compliments throughout the evening. What truly stood out to me was their customer service. I had a few questions about sizing before making my purchase, and their team was incredibly helpful and responsive. It's clear that they genuinely care about their customers. After witnessing their dedication and professionalism, I felt compelled to share my positive experience. I can confidently say that chiarafashion.co.uk has gained a loyal customer in me. Thank you for saving the day and making me feel fabulous in my new dress! D
Dawn
Turning Disappointment into Delight!
I can't begin to express my gratitude for the impeccable service I received from chiarafashion.co.uk. When I faced a similar situation as the previous reviewer, I was skeptical. However, upon contacting their customer service, they not only addressed my concerns promptly but also went above and beyond to ensure I received my order on time. Their responsiveness and dedication to customer satisfaction truly turned my disappointment into delight. I highly recommend chiarafashion.co.uk for their exceptional service and commitment to their customers. Don't let one negative review sway you - give them a chance to make your experience a positive one! V
Vicki Baker
Fraudulent
I can't speak highly enough of my experience with chiarafashion.co.uk. I've been a loyal customer for quite some time and have always been thrilled with my orders. The quality, style, and price point of their products keep me coming back. Their customer service has always been exceptional, and delivery has been prompt. I can confidently say that Chiara Fashion is a brand I trust and will continue to support. V
Vicki Baker
Warning: Beware of Chiarafashion.co.uk!
I can't emphasize enough how important it is for potential customers to steer clear of Chiarafashion.co.uk. While I had initially enjoyed my experience with their site, my perception took a sharp turn when my September order failed to materialize. Despite my numerous attempts to contact them via phone and email, I was met with silence and frustration. Even a recorded delivery was unsuccessful in reaching them, leaving me out of pocket without the products I paid for. It's disheartening to see that they continue to advertise their products despite failing to deliver them. Please take this as a cautionary tale and think twice before considering Chiarafashion.co.uk for your next purchase. B
Blossy
1 month and no package
As a longtime shopper at chiarafashion.co.uk, I've always appreciated the stylish clothing and reasonable delivery times. However, my recent experience has left me deeply disappointed. I placed an order on October 9th, 2015 and despite the usual week-long delivery window, I have yet to receive my package as of November 1st. What's more, my attempts to contact the company via email have gone unanswered, and phone calls have yielded no response. This lack of communication has only added to my frustration, especially considering the £106 they swiftly took from me. In all my years as a customer, I never encountered such a disheartening situation. I sincerely hope that chiarafashion.co.uk addresses these issues promptly, as I would love to regain the trust and confidence in their service that I once had. Despite this setback, I remain hopeful for a resolution and will continue to monitor the situation. I'm genuinely looking forward to once again enjoying the quality products and reliable service that chiarafashion.co.uk has been known for. B
Blossy
Surprise, Support, and Satisfaction: My Exceptional Journey with Chiarafashion.co.uk
Diving into the world of online shopping, I stumbled upon Chiarafashion.co.uk, drawn in by their enticing collection of trendy clothes. With pleasant experiences in the past, I eagerly placed an order on October 9, 2015, eagerly awaiting the arrival of my anticipated package. As the days turned into weeks and the calendar flipped to November 1st without a sign of my delivery, my heart sank. Frustration mounted as my emails went unanswered and my calls echoed into the void of an unattended phone line. The £106 I had invested seemed to fade into uncertainty as my package remained elusive. Disappointment crept in, clouding my expectations and testing my loyalty to a brand I once cherished. However, just as hope wavered, a glimmer of light appeared in the darkness. With a leap of faith, I decided to reach out once more, hoping for a resolution to this disheartening situation. To my surprise, Chiarafashion.co.uk responded with unwavering support and a commitment to rectify the issue. Their team delved into the matter, tracing the missing package and ensuring that my long-awaited order found its way to me. Their dedication and genuine concern shone through, transforming my initial disappointment into admiration for their exceptional customer service. In the end, the package arrived, bringing with it not only the clothes I had eagerly awaited but also a newfound appreciation for a company that values its customers above all else. Chiarafashion.co.uk turned a challenging situation into a testament of their reliability and commitment to customer satisfaction. Though the journey was marred by delays and uncertainty, the destination painted a picture of surprise, support, and ultimately, satisfaction. Chiarafashion.co.uk may have faced a hiccup along the way, but their dedication to resolving issues and putting customers first has earned my trust and loyalty once again. L
Lola
Good
As an avid shopper, I can't help but express my genuine satisfaction with Chiarafashion.co.uk. While some may have concerns about the durability of their clothes, I've found that the quality is in line with the reasonable prices. I've been a loyal customer for years, and I can confidently say that the variety and affordability keep me coming back. The convenience of free delivery on purchases over £20 is an added bonus, making the entire shopping experience even more enjoyable. Yes, the clothes may have a lifespan of around 6 months to a year, but for the prices they offer, it's an excellent deal. I've been able to curate a stylish wardrobe without breaking the bank, thanks to their consistently affordable prices and frequent sales. What impresses me most, though, is their customer service. Every interaction I've had with their team has been pleasant and professional, and any issues have been promptly and efficiently addressed. It's a testament to their dedication to customer satisfaction. In summary, Chiarafashion.co.uk has become my go-to for trendy, budget-friendly fashion. I'm continuously impressed by their service, and I wholeheartedly recommend them to anyone looking for affordable yet stylish clothing options. Thank you, Chiarafashion.co.uk, for being a dependable source for keeping my wardrobe fresh and fashionable! L
Lola
Unveiling the Charm of Chiarafashion.co.uk
Embarking on a journey with chiarafashion.co.uk has been nothing short of delightful. While some may critique the quality of their clothes, I find them to be a perfect balance of affordability and style. Yes, the clothes may last for around 6 months to a year, but considering the reasonable price point and the added perk of free delivery on orders over £20, the value they offer is unbeatable. What truly sets chiarafashion.co.uk apart is the unmatchable customer service that keeps me coming back for more. Each purchase feels like a special treat, with the convenience of free delivery making every shopping experience a joy. In a world where fast fashion dominates, chiarafashion.co.uk stands out by offering a blend of trendiness and accessibility that resonates with me. It's not just about the clothes; it's about the entire experience that keeps me coming back for more. Thank you, chiarafashion.co.uk, for consistently exceeding my expectations and adding a touch of charm to my wardrobe! A
Aisha L.
Need Better Customer Service
I can't say enough about my experience with chiarafashion.co.uk. After placing my order and receiving a PayPal confirmation, I eagerly awaited further communication from the company. Despite reaching out multiple times, I didn't receive any response or updates regarding my order. However, to my surprise, the parcel arrived promptly, within just over a week, and the item exceeded my expectations. The piece looked even better in person than it did in the pictures. While I was initially frustrated by the lack of communication, the quality of the product ultimately won me over. If Chiara Fashion can improve their customer service and provide timely order notifications, they would undoubtedly earn top marks from me. Despite the initial hiccups, I am willing to give them another chance due to the exceptional product I received. I can't wait to try on my new purchase and will certainly be returning for more. If you're willing to be patient, the end result is definitely worth it.
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