Users Voice for Chicosofftherack

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Chicosofftherack Overall rating
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Review article published on: 08 Apr 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.8 2.2 5 4.9 3.1
Feb 2023 5 5 5 5 3 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Chicosofftherack Review by

Introduction is the online outlet store of the Chico's brand, offering high-quality apparel and accessories for women at discounted prices. The website offers a wide selection of clothing, jewelry, and accessories, all marked down from the original retail prices, making it a popular destination for bargain hunters.

Pros and Cons

  • Pros:
    • High-quality products at discounted prices
    • Wide range of products to choose from
    • Regular promotions and discounts
    • Easy returns and exchanges
  • Cons:
    • Limited sizes available for some products
    • Some products may be out of stock

User Experience

The website has a clean and organized layout, making it easy for users to navigate and find what they are looking for. The search function is also efficient and helps find specific products quickly. However, some users have reported slow loading times, especially during peak hours.

Pricing and Value for Money offers high-quality products at discounted prices, making it a great value for money. The website also regularly offers promotions and discounts for even more savings.


Some alternative online outlet stores for women's apparel and accessories include Nordstrom Rack, Saks Off 5th, and Bloomingdale's Outlet.

Customer Service

The website offers excellent customer service, with a dedicated FAQ section and a customer service team available via phone and email. The team is responsive and helpful in resolving any issues or concerns.

Product Quality and Selection

The products on the website are of high quality, consistent with the Chico's brand. The selection is also extensive, with a wide range of sizes, styles, and colors available. However, some products may be out of stock or have limited sizes available.

Website Usability

The website is easy to navigate, with a simple layout and an efficient search function. The product pages are also detailed, with clear images and product descriptions, making it easy to make informed purchase decisions.

Returns and Exchanges

The website offers a hassle-free returns and exchanges policy, with free returns for items purchased within 60 days. The process is simple, with a prepaid shipping label provided for easy returns.

Promotions and Discounts regularly offers promotions and discounts, with new deals added frequently. Customers can sign up for the email newsletter or follow the website on social media to stay updated on the latest promotions.


Chico's is a well-respected brand, known for its high-quality products and excellent customer service. The online outlet store has also received positive reviews from customers, with many citing the website's affordability and selection as strengths.

Payment Options

The website accepts most major credit cards, including Visa, MasterCard, American Express, and Discover. Customers can also pay using PayPal.

Loyalty Programs does not currently offer a loyalty program, but customers can sign up for the email newsletter to receive exclusive promotions and discounts.

Customer Reviews

Customer reviews for are mostly positive, with many praising the website's affordable prices, selection, and customer service. Some customers have reported issues with slow loading times or out-of-stock products, but these appear to be isolated incidents.

Community Involvement

Chico's is a socially responsible company, with a focus on sustainability and giving back to the community. The company supports various charitable organizations, including Dress for Success and the American Cancer Society.


The website offers standard shipping for $5.95, with free shipping for orders over $100. Expedited shipping options are also available for an additional fee.


The website offers products at discounted prices, making them affordable for customers on a budget. The shipping costs are also reasonable, with free shipping available for larger orders.