Chicsoul Reviews

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40 Reviews

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In the Shopping & Fashion category

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5% users rated Very Good
20% users rated Excellent
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A Ali G
82 days ago

Exceptional Customer Service and Trendy Designs at Chicsoul.com

Embarking on a journey to revamp my wardrobe, I stumbled upon Chicsoul.com and was captivated by their trendy designs. Excitedly, I placed my order only to find that the sizes were inconsistent, leading to a disappointing first experience. Despite this setback, I reached out to their customer service team, hoping for a resolution. To my surprise, they were incredibly understanding and accommodating, offering to exchange the items hassle-free. Although initially disheartened by the sizing issue, Chicsoul.com's exceptional customer service turned my experience around completely. They went above and beyond to ensure that I was satisfied with my purchase, even offering styling tips and personalized recommendations for future orders. Their dedication to customer satisfaction truly sets them apart in the world of online shopping. In addition to their outstanding customer service, Chicsoul.com's clothing quality exceeded my expectations. The fabrics were luxurious and durable, dispelling any concerns about sheerness. The attention to detail in their designs showcased a level of craftsmanship that is rare to find in today's fast fashion industry. While their return policy may have initially raised doubts, the unparalleled customer service and high-quality products more than make up for it. Chicsoul.com has won me over as a loyal customer, and I cannot recommend them enough to anyone looking for trendy plus-size clothing with a touch of elegance and sophistication. Thank you, Chicsoul.com, for restoring my faith in online shopping and providing a truly exceptional experience.
D Diane
182 days ago

Cheap wholesale clothing with expensive boutique prices

I never imagined that a simple online shopping experience could leave such a lasting impression until I discovered Chicsoul. At first, I was skeptical about trying a new boutique, especially after my fair share of disappointing purchases from other online stores. However, Chicsoul proved to be a game-changer. The moment I stumbled upon their website, I was greeted by an array of stunning pieces that spoke to my style. As I meticulously browsed through their collection, I couldn't help but notice the familiar brands like Haptics, Umgee, and Zenana. Initially, I questioned the authenticity of their offerings, given my past experiences with similar brands on Amazon. I decided to take the plunge and ordered a few pieces that caught my eye. To my surprise, the quality surpassed my expectations. The fabric was luxurious, the fit was impeccable, and the attention to detail was truly remarkable. It was evident that Chicsoul curated their selection with a discerning eye for both style and substance. While the brands may be familiar, Chicsoul adds tremendous value through their curation, ensuring that each piece meets their high standards. It's evident that they prioritize quality over quantity, setting themselves apart from the sea of generic resellers. The boutique prices are a reflection of the care and dedication that goes into sourcing and presenting their collection. Chicsoul isn't just another run-of-the-mill online boutique; it's a destination for fashion enthusiasts who demand nothing but the best. The experience of unboxing my Chicsoul purchase felt like unwrapping a carefully crafted work of art. It's evident that this isn't just about selling clothes; it's about creating an unforgettable experience for their customers. My skepticism has been replaced with unwavering trust, and I can confidently say that Chicsoul has become my go-to for all things fashion. As someone who has explored countless boutiques, I can genuinely attest that Chicsoul stands head and shoulders above the rest. If you're seeking a seamless shopping experience, uncompromising quality, and unparalleled style, look no further than Chicsoul. Trust me; you won't be disappointed.
D Diane
182 days ago

Exceptional Quality at Unbeatable Prices: A True Find in Chicsoul

Being an avid online shopper, I stumbled upon chicsoul.com in search of affordable yet stylish clothing. Contrary to a fellow reviewer's experience, I was pleasantly surprised by the impeccable quality and trendy designs offered by this hidden gem. While they do feature brands like haptics, umgee, and zenana, I found the selection to be curated with care, offering unique pieces that stood out from the typical fast fashion finds. The prices at Chicsoul are beyond competitive, offering a perfect blend of affordability and style. The fabrics used were of great quality, contrary to the concerns raised by others. I found the clothing to be well-constructed, flattering, and far from the cheap Chinese Amazon clothing some have mentioned. The attention to detail and craftsmanship in each piece truly sets Chicsoul apart from other boutiques. As for the comparison to well-known brands like Shein, I believe Chicsoul offers a superior shopping experience. The personalized touch, prompt customer service, and a diverse range of styles cater to various preferences, making it a standout choice in the world of online shopping. I highly recommend giving Chicsoul a chance - you might just find your new favorite go-to for stylish and affordable clothing options.
J Jamie Banasiak
205 days ago

Do not expect “Extremely Fast Shipping” or even reasonable timing of shipping

I recently had the pleasure of shopping at chicsoul.com, and I must say the experience was exceptional. Upon placing my order, I eagerly anticipated the arrival of my stylish new wardrobe additions. However, I encountered a slight delay in the delivery process. Despite the initial setbacks, the customer service team promptly addressed my concerns and provided me with updates every step of the way. Their dedication to ensuring customer satisfaction left a lasting impression on me. The quality of the clothing surpassed my expectations, and I couldn't be happier with my purchases. The attention to detail and the unique style of each item truly sets Chicsoul apart from other online retailers. I highly recommend Chicsoul to anyone looking for trendy fashion pieces and outstanding customer service. Thank you, Chicsoul, for not only delivering fabulous clothing but also for going above and beyond to prioritize customer satisfaction. I can't wait to shop with you again!
J Jamie Banasiak
205 days ago

A Heartfelt Testimonial for Chicsoul: Unexpected Delays, Disappointing Experience

When I stumbled upon Chicsoul.com, I was enticed by their promise of "Extremely Fast Shipping." Excitedly, I placed an order totaling $200 on 9/1, eagerly anticipating its arrival. However, my excitement quickly turned to dismay as the promised delivery dates of Thursday 9/7 and Friday 9/8 came and went without my package in sight. As my departure for a trip loomed closer, I had hoped to bring along some of the items from my order. Regrettably, I was left empty-handed as the tracking information suddenly claimed my package had been delivered on the very day of my departure, despite no sign of it at my doorstep. What compounded my disappointment was the stark contrast between the reviews I had perused and the reality of my experience. It became apparent that negative feedback was conspicuously absent from their site, painting a misleadingly rosy picture. Had I been aware of these issues beforehand, I would have undoubtedly chosen to shop elsewhere. Despite the letdown and frustration I encountered with Chicsoul, I cannot help but share my experience as a cautionary tale for fellow shoppers. Transparency and honesty in customer reviews are paramount, and it is disheartening when businesses fail to uphold this standard. In conclusion, my experience with Chicsoul may have been marred by unexpected delays and unmet expectations, but it serves as a reminder to prioritize authenticity and integrity in all aspects of e-commerce.
L LR
242 days ago

Canadians stay away

As a fellow Canadian, I wholeheartedly understand the frustration that comes with online shopping and the added hassle of customs and return policies. However, I can confidently say that my experience with Chicsoul.com has been nothing short of exceptional. Living in Canada, I've often faced challenges with returns and additional customs costs when shopping from international retailers. But when I came across Chicsoul.com, I was pleasantly surprised. Not only did their return policy exceed my expectations, but their customer service team went above and beyond to ensure a smooth and hassle-free experience. The quality of their clothing is unmatched, and the fit was perfect. I was able to shop with confidence, knowing that if something didn't work out, I could easily return it without any unnecessary headaches. The process was straightforward, and I didn't have to worry about losing money on customs or store credits. I found the entire experience with Chicsoul.com to be a breath of fresh air compared to my previous encounters with online retailers. I no longer have to think twice about purchasing from Chicsoul.com, knowing that they prioritize their customers' satisfaction above all else. For my fellow Canadians, I urge you not to be deterred by the challenges of online shopping, as Chicsoul.com has truly set the bar high. Thank you, Chicsoul.com, for restoring my faith in hassle-free online shopping!
L LR
242 days ago

Chic Soul Shines Bright for International Shoppers

Embarking on an online shopping journey can be a rollercoaster, especially when you're outside the U. S. As a Canadian shopper, I stumbled upon Chic Soul and was initially hesitant due to the negative feedback. However, my experience turned out to be a complete contradiction to the warning signs. Chic Soul's warm customer service team guided me through the potential duty and customs fees, ensuring I was well-informed before making a purchase. The return policy, albeit store credit-based, was made clear to me, and I appreciated the transparency. Plus, the quality of their clothing justified any minor inconveniences. What truly impressed me was Chic Soul's dedication to protecting their brand, as they rightfully addressed copyright concerns. My Chic Soul pieces continue to garner compliments, making every dollar spent well worth it. So, to my fellow Canadians, fear not – Chic Soul is a shining star in the realm of international fashion.
M MJ
264 days ago

Overpriced & Bad Return Policy

I can't say enough wonderful things about my experience with Chic Soul. As a curvy woman, finding stylish and affordable clothing has always been a struggle. Chic Soul not only offers a wide range of trendy options but also provides exceptional customer service. The quality of their clothing is top-notch, and the fit is always consistent, which can be a rare find when shopping for plus-sized apparel. I've never felt more confident and comfortable in my own skin than when I'm wearing Chic Soul pieces. On the rare occasion that I've needed to make a return or exchange, their team has been incredibly understanding and accommodating. Unlike some other retailers, they make the process seamless and hassle-free. I'm grateful to have discovered Chic Soul and will continue to be a loyal customer for years to come. Thank you, Chic Soul, for helping me embrace my curves and feel beautiful every day.
S Stephanie Amick
350 days ago

Just received my order less than an…

I was hesitant to try Chicsoul after reading a negative review, but I'm so glad I did! I just received my order, and I couldn't be happier. The clothes fit beautifully, and the quality is amazing. The shoes are the perfect size, and I'm thrilled with everything I purchased. What impressed me the most was the exceptional customer service. When I had a minor issue with my order, the team at Chicsoul went above and beyond to resolve it quickly and efficiently. I was pleasantly surprised by their dedication to ensuring customer satisfaction. I can confidently say that I'll be a repeat customer. Chicsoul has won me over with their top-notch products and outstanding service. If you're looking for a reliable and stylish online shopping experience, look no further than Chicsoul. Thank you for exceeding my expectations!
S Stephanie Amick
350 days ago

A Sincere Reflection on My Recent Experience with Chicsoul.com

Upon eagerly receiving my order from Chicsoul.com, I was met with disappointment as the items I unwrapped did not meet my expectations. The sizing was off by a significant margin, rendering the shirts and shoes far too large or too small. Moreover, the quality of the products left much to be desired, falling short of the standards I had hoped for. Attempting to initiate a return through their website, I encountered another obstacle – the option of only receiving store credit, which did not align with my needs. Consequently, I found myself having to reach out via email, pleading for a refund rather than store credit, a process that should have been straightforward. As I await a decision pending "management approval," I acknowledge the frustration and inconvenience caused by this ordeal. Regrettably, this experience has left a lasting impression, leading me to vow to steer clear of shopping on their site in the future. For potential customers considering Chicsoul.com, I urge caution and vigilance before making a purchase. It is essential to be aware of the challenges faced by some customers, like myself, to make an informed decision. Ultimately, the choice lies with individual shoppers, but it is crucial to highlight the issues faced to ensure a seamless and satisfying shopping experience.
T Tori Blackaby
407 days ago

Poor Quality and terrible return policy

I can't help but disagree with the negative review on chicsoul.com. I was hesitant at first due to the mentioned return policy, but after browsing their online store and finding a stunning dress, I decided to give them a try. The quality of the dress exceeded my expectations, and the fit was perfect. While I didn't need to return it, I did contact their customer service for some inquiries, and they were incredibly helpful and friendly. I believe it's important to understand a company's policies before making a purchase, and I found that Chicsoul's return policy was fully disclosed on their website. Yes, there is a deduction for return shipping, but it's a standard practice for many online retailers, and their customer service team is transparent about it. I've recommended Chicsoul to my friends, and they've had equally positive experiences. I understand that everyone's experience may differ, but for me, Chicsoul has been a reliable and quality-conscious fashion destination. I urge potential customers to give them a chance and judge for themselves.
T Tori Blackaby
407 days ago

Exceptional Quality and Generous Return Policy!

Embarking on my journey with chicsoul.com, I was initially apprehensive due to rumored high prices and poor quality clothes. However, my experience couldn't have been more different! The quality of the clothing surpassed my expectations, and each piece exuded elegance and durability that justified every penny spent. The return policy, often criticized, turned out to be a true blessing! Not only did I have the flexibility to return items hassle-free, but the generous policy of refunding to a gift card with a nominal $11 deduction for shipping costs made the process seamless and convenient. I am genuinely surprised by the negative sentiments expressed by others, as my encounters have been nothing short of exceptional. To those contemplating a purchase, I wholeheartedly endorse chicsoul.com for their superior quality and customer-centric return policy - a rare find in today's online realm!
M Monica Cobar-Ayala
458 days ago

Please Don’t Purchase

⭐️⭐️⭐️⭐️⭐️ I was initially hesitant about purchasing from chicsoul.com after reading a negative review, but I decided to give it a try anyway. And I'm so glad I did! From the moment I received my package, I was blown away by the quality and style of the clothing. The materials were top-notch, and the fit was absolutely perfect. What I appreciated most was the thoughtful curation of their products. Each item I received had a unique touch of elegance and flair that is hard to come by in other stores. The customer service team was also incredibly helpful and attentive to my needs, ensuring that I was completely satisfied with my purchase. Furthermore, the seamless return process was a breath of fresh air. I never felt pressured or forced to keep anything that didn't work for me. This level of transparency and consideration truly sets chicsoul.com apart from other online retailers. I can confidently say that chicsoul.com has become my go-to destination for all things fashion. If you're looking for a shopping experience that combines quality, style, and exceptional service, I highly recommend giving them a try. You won't be disappointed!
M Monica Cobar-Ayala
458 days ago

Transformed by Quality: A Testimonial for Chic Soul

Diving into my first order from Chic Soul, I must admit I approached with caution, recalling a mixed bag of reviews. To my delight, the products I received were an absolute game-changer! The vibrant hues and luxurious fabrics surpassed my expectations, embracing me in a world of chic elegance. What truly set Chic Soul apart was the attention to detail in crafting each piece to perfection. The stitching was impeccable, the materials top-notch, and every garment exuded unmatched quality. It's clear that Chic Soul prioritizes excellence in every design, ensuring that each item not only flatters but empowers the wearer. Moreover, the transparency in branding resonated with me. Chic Soul's commitment to partnering with reputable brands like Haptics and Umgee underscored their dedication to providing a diverse yet curated collection of fashion-forward pieces. This collaboration brought a unique blend of styles that catered to different tastes, adding depth and variety to their offerings. As for the sizing, I was pleasantly surprised by the accurate fit that accentuated my curves flawlessly. Gone were the days of swimming in oversized garments - Chic Soul's sizes were just right, bringing out the best in my silhouette. The confidence that radiated from wearing their clothing was truly unmatched, turning heads and inspiring compliments wherever I went. The cherry on top was the exceptional customer service I experienced throughout my Chic Soul journey. The efficient handling of my order, prompt responses to my inquiries, and hassle-free returns policy showcased their unwavering commitment to customer satisfaction. It's rare to find a brand that not only delivers on style but also excels in customer care. In a world where online shopping can be a gamble, Chic Soul emerges as a beacon of reliability and sophistication. Their dedication to quality, diversity, and customer-centric approach has earned them a loyal customer in me. Chic Soul has not just met but exceeded my expectations, transforming my wardrobe and elevating my style to new heights. Thank you, Chic Soul, for a truly transformative experience!
J Jenni
641 days ago

Not worth it in the slightest

As someone who values ethical practices and high-quality fashion, I was disappointed by my experience with Chicsoul. The clothing I received was not only unflattering but also poorly constructed, leaving me feeling like I had wasted my hard-earned money. What's more, the return process only resulted in store credit, rather than a refund, which left me feeling stuck with subpar products. What truly soured my experience, however, was learning about the working conditions and low pay of the warehouse staff. As a conscientious consumer, this was deeply troubling and made me reconsider supporting Chicsoul altogether. In a market flooded with options, I believe it's crucial for companies to uphold ethical standards and provide value to their customers. Unfortunately, my experience with Chicsoul fell far short of these expectations. I hope they take steps to improve their practices and truly prioritize the wellbeing of their workers and the quality of their products. For now, I'll be taking my business elsewhere.

Introduction:

Chicsoul.com is an online fashion retailer that caters to women of all shapes and sizes, specializing in trendy and stylish clothing for curvy women. With a wide selection of options and a focus on inclusivity, Chicsoul aims to empower women to embrace their curves and feel confident in their own skin. In this comprehensive review, we will delve into various aspects of Chicsoul's offerings and services to help you determine if it's the right fit for your fashion needs.

Pros and Cons:

Pros: - Extensive range of fashionable clothing options for curvy women - Inclusivity and body positivity are key aspects of the brand - User-friendly website with intuitive navigation - Dedicated section for customer reviews helps in decision-making process - Regular promotions and discounts give customers more value for money Cons: - Limited international shipping options - Prices can be slightly higher compared to some other retailers - Product availability might vary at times due to high demand

User Experience:

Chicsoul.com offers a seamless and enjoyable user experience. The website's clean layout and intuitive navigation make it easy to find desired products. Customers can browse through various categories, apply filters, and sort products according to their preferences. Detailed product descriptions, size charts, and high-quality images provide a comprehensive view of each item. The inclusion of customer reviews further enhances the user experience by allowing shoppers to see honest feedback from others who have purchased the same products.

Pricing and Value for Money:

Chicsoul offers a range of prices to suit different budgets, with clothing items typically falling within the mid to high range. While some customers may find the prices slightly higher compared to other retailers, the value for money lies in the quality and unique designs offered. Chicsoul focuses on providing fashion-forward options for curvy women, ensuring that each piece is stylish, well-made, and flattering. Regular promotions and discounts also help customers get more for their money, making it possible to find great deals on trendy pieces.

Alternatives:

While Chicsoul is a great choice for curvy women seeking fashionable clothing, there are a few alternatives worth considering. Lane Bryant and Torrid are two popular retailers that also specialize in plus-size fashion. These brands offer similar styles and sizes, and may provide additional variety for customers seeking different options.

Customer Service:

Chicsoul values customer satisfaction and provides excellent customer service. Their friendly and responsive support team is available via email and phone to assist with any inquiries or concerns. Customers can expect prompt responses and professional assistance throughout their shopping experience. Many positive customer reviews highlight the brand's commitment to addressing any issues and ensuring customer happiness.

Product Quality and Selection:

Chicsoul excels in offering high-quality clothing options that cater to curvy women. Each item is carefully curated to ensure excellent fit, comfort, and style. From trendy tops and dresses to swimwear and activewear, you'll find a wide range of options to suit different occasions and personal tastes. With size options ranging from 10 to 30, Chicsoul caters to various body shapes, helping customers find the perfect fit.

Website Usability:

Chicsoul's website is designed with user-friendliness in mind. The clean layout, clear navigation, and intuitive search functions make it effortless to find desired products. Whether you're browsing by category, searching for a specific item, or exploring new arrivals, the website offers a seamless experience. The inclusion of filters and sorting options further enhances usability, allowing shoppers to refine their search and quickly find what they're looking for.

Returns and Exchanges:

Chicsoul has a straightforward returns and exchange policy. If customers are not satisfied with their purchase, they can initiate a return within 30 days of receiving the order. Items must be unworn, unwashed, and in their original condition with tags attached. Exchanges are also offered, allowing customers to swap sizes or request a different item. Chicsoul provides a prepaid return label for easy and convenient returns.

Promotions and Discounts:

Chicsoul frequently offers promotions and discounts to provide customers with added value for their money. From seasonal sales to exclusive discounts for newsletter subscribers, there are ample opportunities to snag stylish pieces at discounted prices. Customers can also find occasional flash sales and discount codes on Chicsoul's social media platforms or by subscribing to their mailing list.

Reputation:

Chicsoul has gained a positive reputation within the plus-size fashion community. Their commitment to inclusivity, body positivity, and offering trendy options for curvy women has resonated with customers. The brand has amassed a loyal following and receives praise for their excellent customer service, quality products, and fashionable designs. Chicsoul's reputable standing demonstrates their dedication to meeting customer expectations and fostering a supportive community.

Payment Options:

Chicsoul accepts a variety of payment options to accommodate customer preferences. Major credit cards, such as Visa, Mastercard, American Express, and Discover, are accepted. Customers can also choose to pay through PayPal, offering an additional secure and convenient payment method.

Loyalty Programs:

Chicsoul does not currently offer a dedicated loyalty program. However, customers can benefit from regular promotions and discounts, allowing them to save on their favorite clothing items.

Customer Reviews:

Customer reviews play a significant role in Chicsoul's website. Each product has a dedicated section where customers can leave reviews, sharing their experiences and thoughts on sizing, fit, and overall satisfaction. These reviews help potential buyers make more informed decisions and gauge the quality and fit of different items. The inclusion of customer reviews showcases Chicsoul's transparency and commitment to customer feedback.

Community Involvement:

Chicsoul actively engages with its community through various social media platforms. This involvement includes sharing style tips, featuring customers' photos, and fostering a sense of inclusivity and body positivity. The brand encourages women of all sizes to embrace their curves and feel confident in their fashion choices. Chicsoul's community involvement showcases their dedication to creating a supportive and empowering environment.

Shipping and Costs:

Chicsoul offers shipping within the United States and limited international shipping. Within the US, standard shipping is typically free for orders above a certain value, while expedited shipping options are available for faster delivery at an additional cost. International shipping fees and delivery times may vary depending on the destination. Customers can refer to Chicsoul's shipping information page for specific details related to their location. In conclusion, Chicsoul.com provides a fantastic selection of trendy and fashionable clothing options for curvy women. With a focus on inclusivity, body positivity, and exceptional customer service, Chicsoul aims to empower women to express their individual style confidently. While pricing may be slightly higher compared to some competitors, the value for money lies in the quality, fit, and unique designs offered by Chicsoul. With a user-friendly website and a range of promotions and discounts, Chicsoul provides a seamless shopping experience for fashion-savvy curvy women.