Users Voice for Chinavasion

67% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
29% users rated Excellent
Pie Chart Review Representation for Chinavasion
Chinavasion Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 05 Apr 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Jul 2022 2.4 4.3 1.2 2.7 5 3.2
Aug 2022 1 4.1 1.1 2.8 5 3
Sep 2022 5 4.7 1.4 1.8 5 3.7
Oct 2022 5 3.9 1 2.8 5 2.5
Mar 2023 1.9 3.4 5 2 5 3
Line Chart for Rating of peer stores

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Detailed Chinavasion Review by

Introduction

Chinavasion.com is a leading online retailer of electronic devices that offer an excellent selection of products at affordable prices. The company has been in the industry since 2005 and has become a trusted destination for customers looking to purchase high-quality electronics.

Pros and Cons

Pros: Chinavasion.com offers a wide variety of products at competitive prices. The website is easy to navigate, and customers have the option to choose from multiple payment methods. Cons: The website may seem overwhelming for first-time visitors due to the vast selection of products.

User Experience

Chinavasion.com is user-friendly and easy to navigate, making it easy for customers to find the products they are looking for. The website is optimized for mobile devices, and the checkout process is easy to follow.

Pricing and Value for Money

Chinavasion.com offers products at competitive prices, making it a great destination for customers looking for affordable electronics. The company also offers discounts and promotions regularly, allowing customers to save even more money.

Alternatives

Some of the other popular online retailers for electronics include Amazon, Newegg, and Best Buy.

Customer Service

Chinavasion.com offers excellent customer service, with a dedicated support team available to answer any questions or concerns. Customers can contact the company via phone, email, or live chat.

Product Quality and Selection

Chinavasion.com offers high-quality products from trusted brands such as Xiaomi, Lenovo, and Huawei. The website features a vast selection of products ranging from smartphones and tablets to drones and smartwatches.

Website Usability

The website is easy to navigate, with a simple and clean layout that allows customers to search for products quickly. The website is optimized for mobile devices and features a seamless checkout process.

Returns and Exchanges

Chinavasion.com has a thirty-day return policy for products that are defective or damaged upon arrival. Customers can contact the company's support team to initiate a return or exchange.

Promotions and Discounts

Chinavasion.com offers discounts and promotions regularly, allowing customers to save money on their purchases. Customers can sign up for the company's newsletter to receive exclusive promotions and discounts.

Reputation

Chinavasion.com has a good reputation in the industry, with many satisfied customers leaving positive reviews. The company is known for offering high-quality products at competitive prices.

Payment Options

The company offers multiple payment options, including credit cards, PayPal, and bank transfer.

Loyalty Programs

Chinavasion.com does not currently offer a loyalty program.

Customer Reviews

The website features customer reviews for each product, allowing customers to make informed decisions before making a purchase.

Community Involvement

Chinavasion.com has an active social media presence, with a significant following on Facebook and Twitter.

Shipping and Costs

The company offers affordable shipping options worldwide, with free shipping available for orders over a certain amount. Customers can track their orders via the website or contact the support team for updates.

Chinavasion Recent User Reviews

User Rating

5 stars

13

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Reviewer Name: GeoffG

Review Submission Date: 2022-07-11

Review Title: Avoid ChinaVasion
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Review Description: I bought a Drone and two additional batteries from ChinaVasion at a cost of £70. The drone turned up without a battery and the 2 additional batteries never arrived. Despite numerous emails they have only refunded the cost of the 2 batteries (£22), not the drone, shipping or tax and seem determined not to do so.Please avoid this company, this has being going on for months

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Reviewer Name: Leila Benelli

Review Submission Date: 2022-01-19

Review Title: Poor communication
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Review Description: Poor communication! I am still waiting to get a tracking number as goods state still processing order and no information on when I will get my goods.

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Reviewer Name: Leila Benelli

Review Submission Date: 2022-01-19

Review Title: Poor communication
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Review Description: Poor communication! I am still waiting to get a tracking number as goods state still processing order and no information on when I will get my goods.

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Reviewer Name: Liam Charlton

Review Submission Date: 2021-11-01

Review Title: 2 times I have been waiting for orders…
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Review Description: 2 times I have been waiting for orders to arrive to my customers and then I message Chinavasion to ask where they are and they tell me they hadn't been sent because they didn't have the product in stock. Also another time a customer complained because the product was faulty. Wouldn't recommend Chinavasion!

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Reviewer Name: Liam Charlton

Review Submission Date: 2021-11-01

Review Title: 2 times I have been waiting for orders…
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Review Description: 2 times I have been waiting for orders to arrive to my customers and then I message Chinavasion to ask where they are and they tell me they hadn't been sent because they didn't have the product in stock. Also another time a customer complained because the product was faulty. Wouldn't recommend Chinavasion!

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Reviewer Name: CollectPlus Customer Patrick McDonnell

Review Submission Date: 2021-10-19

Review Title: Cheated and abused by Chinavasion
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Review Description: I ordered a phone from Chinavasion in May 2020, I'm still waiting for it despite every effort to have my delivery or a refund. I sadly left it too late for the PayPal cover. Don't laugh, but I stupidly believed that honesty would prevail. Then the abusive messages from Angelina, 'we have sent it', 'check with customs and DHL' 'you must pay the duty'. £91.68 is a lot of money to have stolen apart from enduring abuse.

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Reviewer Name: CollectPlus Customer Patrick McDonnell

Review Submission Date: 2021-10-19

Review Title: Cheated and abused by Chinavasion
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Review Description: I ordered a phone from Chinavasion in May 2020, I'm still waiting for it despite every effort to have my delivery or a refund. I sadly left it too late for the PayPal cover. Don't laugh, but I stupidly believed that honesty would prevail. Then the abusive messages from Angelina, 'we have sent it', 'check with customs and DHL' 'you must pay the duty'. £91.68 is a lot of money to have stolen apart from enduring abuse.

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Reviewer Name: Remie André Overbeeke

Review Submission Date: 2021-04-27

Review Title: Ordered 5 products that do not work
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Review Description: Ordered 5 products that do not work. Did not get what I originally ordered, but a replacement. Did pay 44 $ for the order and they say they culd do a full refund if i send the product pack, only problem taht it cost 50 $ to send back and the dont want to pay for return. A gang of thieves who do not want to make up for it. Brag of good support and so on .. you can put it where the sun does not shine. Never going to shop there again

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Reviewer Name: Remie André Overbeeke

Review Submission Date: 2021-04-27

Review Title: Ordered 5 products that do not work
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Review Description: Ordered 5 products that do not work. Did not get what I originally ordered, but a replacement. Did pay 44 $ for the order and they say they culd do a full refund if i send the product pack, only problem taht it cost 50 $ to send back and the dont want to pay for return. A gang of thieves who do not want to make up for it. Brag of good support and so on .. you can put it where the sun does not shine. Never going to shop there again

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Reviewer Name: PAUL MARLEY

Review Submission Date: 2021-01-18

Review Title: Very poor after sales service
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Review Description: I brought a phone for my son 6 months ago through chinavasion. The battery has since expanded and ripped the phone apart. I have tried to contact chinavasion many times as per the instructions to get the phone repaired or replaced. It has been a month now and still nothing from them