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Chinavasion.com is a leading online retailer of electronic devices that offer an excellent selection of products at affordable prices. The company has been in the industry since 2005 and has become a trusted destination for customers looking to purchase high-quality electronics.
Pros and Cons
Pros: Chinavasion.com offers a wide variety of products at competitive prices. The website is easy to navigate, and customers have the option to choose from multiple payment methods.
Cons: The website may seem overwhelming for first-time visitors due to the vast selection of products.
User Experience
Chinavasion.com is user-friendly and easy to navigate, making it easy for customers to find the products they are looking for. The website is optimized for mobile devices, and the checkout process is easy to follow.
Pricing and Value for Money
Chinavasion.com offers products at competitive prices, making it a great destination for customers looking for affordable electronics. The company also offers discounts and promotions regularly, allowing customers to save even more money.
Alternatives
Some of the other popular online retailers for electronics include Amazon, Newegg, and Best Buy.
Customer Service
Chinavasion.com offers excellent customer service, with a dedicated support team available to answer any questions or concerns. Customers can contact the company via phone, email, or live chat.
Product Quality and Selection
Chinavasion.com offers high-quality products from trusted brands such as Xiaomi, Lenovo, and Huawei. The website features a vast selection of products ranging from smartphones and tablets to drones and smartwatches.
Website Usability
The website is easy to navigate, with a simple and clean layout that allows customers to search for products quickly. The website is optimized for mobile devices and features a seamless checkout process.
Returns and Exchanges
Chinavasion.com has a thirty-day return policy for products that are defective or damaged upon arrival. Customers can contact the company's support team to initiate a return or exchange.
Promotions and Discounts
Chinavasion.com offers discounts and promotions regularly, allowing customers to save money on their purchases. Customers can sign up for the company's newsletter to receive exclusive promotions and discounts.
Reputation
Chinavasion.com has a good reputation in the industry, with many satisfied customers leaving positive reviews. The company is known for offering high-quality products at competitive prices.
Payment Options
The company offers multiple payment options, including credit cards, PayPal, and bank transfer.
Loyalty Programs
Chinavasion.com does not currently offer a loyalty program.
Customer Reviews
The website features customer reviews for each product, allowing customers to make informed decisions before making a purchase.
Community Involvement
Chinavasion.com has an active social media presence, with a significant following on Facebook and Twitter.
Shipping and Costs
The company offers affordable shipping options worldwide, with free shipping available for orders over a certain amount. Customers can track their orders via the website or contact the support team for updates.
Review Description: I bought a Drone and two additional batteries from ChinaVasion at a cost of £70. The drone turned up without a battery and the 2 additional batteries never arrived. Despite numerous emails they have only refunded the cost of the 2 batteries (£22), not the drone, shipping or tax and seem determined not to do so.Please avoid this company, this has being going on for months
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Reviewer Name: Leila Benelli
Review Submission Date: 2022-01-19
Review Title: Poor communication
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Poor communication! I am still waiting to get a tracking number as goods state still processing order and no information on when I will get my goods.
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Reviewer Name: Leila Benelli
Review Submission Date: 2022-01-19
Review Title: Poor communication
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Poor communication! I am still waiting to get a tracking number as goods state still processing order and no information on when I will get my goods.
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Reviewer Name: Liam Charlton
Review Submission Date: 2021-11-01
Review Title: 2 times I have been waiting for orders…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: 2 times I have been waiting for orders to arrive to my customers and then I message Chinavasion to ask where they are and they tell me they hadn't been sent because they didn't have the product in stock. Also another time a customer complained because the product was faulty. Wouldn't recommend Chinavasion!
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Reviewer Name: Liam Charlton
Review Submission Date: 2021-11-01
Review Title: 2 times I have been waiting for orders…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: 2 times I have been waiting for orders to arrive to my customers and then I message Chinavasion to ask where they are and they tell me they hadn't been sent because they didn't have the product in stock. Also another time a customer complained because the product was faulty. Wouldn't recommend Chinavasion!
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Reviewer Name: CollectPlus Customer Patrick McDonnell
Review Submission Date: 2021-10-19
Review Title: Cheated and abused by Chinavasion
Customer Support
Pricing
Returns/Refunds
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Quality
Review Description: I ordered a phone from Chinavasion in May 2020, I'm still waiting for it despite every effort to have my delivery or a refund. I sadly left it too late for the PayPal cover. Don't laugh, but I stupidly believed that honesty would prevail. Then the abusive messages from Angelina, 'we have sent it', 'check with customs and DHL' 'you must pay the duty'. £91.68 is a lot of money to have stolen apart from enduring abuse.
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Reviewer Name: CollectPlus Customer Patrick McDonnell
Review Submission Date: 2021-10-19
Review Title: Cheated and abused by Chinavasion
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I ordered a phone from Chinavasion in May 2020, I'm still waiting for it despite every effort to have my delivery or a refund. I sadly left it too late for the PayPal cover. Don't laugh, but I stupidly believed that honesty would prevail. Then the abusive messages from Angelina, 'we have sent it', 'check with customs and DHL' 'you must pay the duty'. £91.68 is a lot of money to have stolen apart from enduring abuse.
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Reviewer Name: Remie André Overbeeke
Review Submission Date: 2021-04-27
Review Title: Ordered 5 products that do not work
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Ordered 5 products that do not work. Did not get what I originally ordered, but a replacement. Did pay 44 $ for the order and they say they culd do a full refund if i send the product pack, only problem taht it cost 50 $ to send back and the dont want to pay for return. A gang of thieves who do not want to make up for it. Brag of good support and so on .. you can put it where the sun does not shine. Never going to shop there again
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Reviewer Name: Remie André Overbeeke
Review Submission Date: 2021-04-27
Review Title: Ordered 5 products that do not work
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Ordered 5 products that do not work. Did not get what I originally ordered, but a replacement. Did pay 44 $ for the order and they say they culd do a full refund if i send the product pack, only problem taht it cost 50 $ to send back and the dont want to pay for return. A gang of thieves who do not want to make up for it. Brag of good support and so on .. you can put it where the sun does not shine. Never going to shop there again
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Reviewer Name: PAUL MARLEY
Review Submission Date: 2021-01-18
Review Title: Very poor after sales service
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I brought a phone for my son 6 months ago through chinavasion. The battery has since expanded and ripped the phone apart. I have tried to contact chinavasion many times as per the instructions to get the phone repaired or replaced. It has been a month now and still nothing from them