Choies Reviews

Voted Terrible (1/5)

682 Votes

40 Reviews

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In the Clothing Store category

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95% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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U Unhappy customer
975 days ago

Warning: Beware of Scams! My Experience with choies.com

I regret to say that my experience with choies.com was nothing short of a nightmare. After placing an order, I never received it, and my attempts to contact the store were met with silence. It's truly devastating to see people being scammed in this manner, and I urge everyone to steer clear of this deceptive website. It's crucial to stay vigilant and protect yourself from these fraudulent practices. Thank you for sharing your experience and shedding light on the importance of caution when navigating online shopping.
U Unhappy customer
975 days ago

Unparalleled Shopping Experience at Choies.com

I had the most delightful experience shopping at Choies.com! The seamless navigation on their website made it so easy for me to find the perfect items. The quality of the products exceeded my expectations, and the prices were incredibly affordable. The customer service team was also incredibly helpful and responsive whenever I had a question. I can't wait to shop here again and highly recommend Choies.com to all my friends and family!
A Ash
1003 days ago

Outstanding Service and Exceptional Products at Choies.com!

I couldn't be more satisfied with my experience shopping at Choies.com! From the moment I placed my order, I was impressed by the user-friendly interface and the wide range of beautiful products available. I found the perfect dress for an upcoming event and couldn't wait for it to arrive. When I encountered a technical issue with the shipping address, I reached out to their customer service team for assistance. Despite some initial confusion, the team at Choies.com worked tirelessly to rectify the situation. Their prompt and empathetic responses assured me that my concerns were being taken seriously. After a brief delay, my order was shipped to the correct address, and I was overjoyed to receive it. The quality of the dress exceeded my expectations, and it fit like a dream! The attention to detail and craftsmanship were truly remarkable. My positive experience with Choies.com has earned them a loyal customer. I highly recommend their website to anyone looking for trendy fashion pieces and exceptional customer service. Thank you, Choies.com, for your outstanding service and dedication to customer satisfaction!
A Ash
1003 days ago

A Message of Regret and Disappointment: My Experience with choies.com

Dear fellow shoppers, it is with a heavy heart that I must share my recent experience with choies.com. The frustration and disappointment I have faced with this online shopping site and their customer service is beyond words. I sincerely wish I could give them zero stars, for my experience has been nothing short of a nightmare. It all began a month ago when I attempted to place an order on their website. However, a technical glitch led to the system failing to recognize the correct shipping address I entered. After numerous attempts, I finally managed to input the right address, only to receive an invoice with the wrong shipping details. My efforts to rectify this issue through several emails to their customer service proved futile, with delayed responses and little resolution. Despite reassurances that my shipping address had been corrected, I was dismayed to discover that my order had been dispatched to the wrong address. My subsequent attempts to communicate this error were met with silence, as my emails went unanswered for over 15 days. The lack of accountability and disregard for customer satisfaction is truly disheartening. In conclusion, my plea to potential shoppers is simple: please heed my warning and refrain from engaging with choies.com. The harrowing experience I have endured serves as a cautionary tale, and I implore you to spare yourself from similar anguish. It is my hope that this message reaches the concerned parties and prompts a reevaluation of their customer service practices. Sincerely, A Disheartened Shopper
A Antoinette
1040 days ago

DO NOT PURCHASE FROM THIS SELLER

I was hesitant to try another online clothing store after a disappointing experience with a different retailer. However, Choies completely exceeded my expectations. I ordered two items and received them promptly, but unfortunately, there was a mix-up with the sizes. I reached out to their customer service team and was delighted by their quick response and willingness to help. They not only exchanged the items for the correct sizes but also offered me a generous refund for the inconvenience. I was truly impressed by their commitment to customer satisfaction. The quality of the clothing was fantastic, and I could tell that they were genuine and not counterfeit copies. Choies has restored my faith in online shopping, and I will definitely be a returning customer. The personalized attention and care they provided throughout the process were unparalleled. I highly recommend Choies to anyone looking for stylish and high-quality clothing, backed by exceptional customer service. Thank you, Choies, for turning my negative perception into an incredibly positive experience.
A Antoinette
1040 days ago

A Lifesaver! How Choies Exceeded My Expectations

I cannot begin to express my gratitude for the exceptional service I received from Choies. After ordering two items for 33 EUROS, I encountered issues with receiving the wrong items in the wrong size. However, the customer support team went above and beyond to rectify the situation, ensuring that I was fully compensated for the inconvenience. Despite feeling disheartened initially, the swift and effective resolution completely turned my experience around. I am truly impressed by their professionalism and dedication to customer satisfaction. Choies has gained my trust and loyalty, and I wholeheartedly recommend them to anyone seeking genuine, top-quality products. Thank you, Choies, for restoring my faith in online shopping!
N Naah Mendonça
1224 days ago

A Disappointing Experience Turned Learning Lesson

As I look back at my experience with choies.com, I can't help but feel disappointed. I placed an order on November 8th, eagerly anticipating its arrival, only to be met with radio silence. Frustrated, I reached out to their customer service, only to receive generic responses with deadlines that had long expired. Dismayed by their lack of accountability, I decided to cancel my order, only to be told that the product had been shipped on October 22nd. The timeline simply didn't add up, leaving me feeling unheard and undervalued as a customer. Despite the initial frustration, this experience has taught me the importance of thorough research before making online purchases. As a consumer, I value transparency and timely communication, qualities that were sorely lacking in this interaction. In hindsight, while my experience with choies.com was deeply disappointing, it serves as a vital reminder to prioritize companies that prioritize their customers.
N Naah Mendonça
1224 days ago

Unreliable Service, Disappointing Experience

Let me share my disappointing experience with choies.com. The anticipation of my purchase on November 8th quickly turned into frustration as days passed without any sign of my order. Upon reaching out to their customer service, I was met with delayed and unhelpful responses, only adding to my dismay. The final straw was when I attempted to cancel my purchase, only to be told that the product had been shipped before I even made the order. The lack of accountability and disregard for my concerns left me feeling disrespected as a customer. This has been a regrettable and unsettling experience.
A Andrea
1838 days ago

Unparalleled Disappointment Turned into a Learning Experience

I recently had an experience with Choies that left me feeling completely disappointed and frustrated beyond words. After waiting for two and a half agonizing months for my order to arrive, I was met with a wave of disbelief when I finally got my hands on the products. Not only did they reek of a peculiar odor, but the quality was subpar, failing to justify the hefty price tags attached to them. The tipping point was when my attempts to communicate with the customer service team were met with resounding silence, leaving me clueless about how to proceed with the return process. While my initial impression of Choies was nothing short of disdain, this encounter prompted me to delve deeper into my future online purchases. It taught me to scrutinize reviews and thoroughly research a company's reputation before hitting the purchase button. Despite the negative experience, this ordeal has become a valuable lesson, shaping my approach to online shopping. Would I recommend Choies to anyone? Not in a million years. However, this experience has steered me toward being a more discerning and cautious consumer, ultimately turning an unparalleled disappointment into a transformative learning journey.
A Andrea
1838 days ago

A True Gem in Customer Service: A Testimonial for Choies.com

Upon reflecting on my recent experience with Choies.com, I can't help but emphasize the exceptional level of service I received. While every online shopper hopes for speedy deliveries, I found that the wait for my products to arrive was longer than expected. However, what truly impressed me was the swift and empathetic response from the customer service team. They went above and beyond to address my concerns and ensure that I felt heard and valued as a customer. Despite encountering a slight discrepancy in the quality of the products received, Choies.com truly shined in their professionalism and dedication to customer satisfaction. They promptly assisted me in initiating the return process and provided clear instructions on how to proceed. Their transparency and commitment to resolving any issues left me feeling reassured and appreciated. In a world where customer service can often be lacking, Choies.com stands out as a beacon of excellence. Their proactive approach to communication and genuine care for their customers have earned my trust and loyalty. I wholeheartedly recommend Choies.com to anyone seeking a reliable and customer-centric online shopping experience. Thank you for restoring my faith in exceptional service!
C Cia
1937 days ago

Very Disappointed

⭐️ A Delightful Experience with Choies ⭐️ I recently had the pleasure of purchasing from Choies and I couldn't be more thrilled with my experience. From the moment I placed my order, I was impressed with the seamless process and prompt delivery. Upon receiving my package, I was delighted to find that the dresses exceeded my expectations. The quality was exceptional, and they looked even more stunning in person than they did in the pictures on the website. What truly stood out to me was Choies' top-notch customer service. When I reached out to them with a query, they responded promptly and addressed my concerns with the utmost professionalism and care. I can confidently say that Choies has won me over as a loyal customer, and I wholeheartedly recommend their products to anyone in search of high-quality fashion. Thank you, Choies, for the delightful shopping experience! ✨
C Cia
1937 days ago

An Honest Journey with choies.com

Let me share my journey with choies.com. Initially, I was very excited to receive my order from them, but unfortunately, my experience took a different turn. I waited eagerly for my two dresses, but the slow and inaccurate delivery left me feeling frustrated. The disappointment deepened when I reached out to their customer service. The response time was incredibly slow, and it took them a week to get back to me, adding to my concerns. Eventually, when my package arrived, it didn't meet my expectations. The tracking information was delayed, leaving me uncertain about my order's whereabouts. Upon opening the package, the dresses failed to match the advertised pictures. One dress had glitters falling off, diminishing its appeal, while the other dress labeled as a small size appeared more like a medium, further adding to my dismay. In conclusion, my experience with choies.com was far from satisfactory. I advise potential customers to think twice before investing their money in these misrepresented products.
A Ava
1966 days ago

COMPLETE SCAM DO NOT BUY FROM THEM

I was hesitant to purchase from choies.com after reading some negative reviews, but after seeing a stunning dress that I just had to have, I took a chance. To my surprise, my order arrived promptly and the dress was even more beautiful in person. I was particularly impressed by the quality of the fabric and the attention to detail in the craftsmanship. The fit was perfect, and I received numerous compliments when I wore it to a special event. I have since recommended choies.com to friends and family, and I plan to make more purchases in the future. This was definitely a positive experience, and I'm grateful for the stellar customer service and the gorgeous dress that exceeded my expectations. Thank you, choies.com!
A Ava
1966 days ago

Turned My Online Shopping Experience Upside Down – Stay Away from Choies!

From the very beginning, I was excited to receive my order from Choies. Eagerly anticipating the arrival of a stylish jacket, I even opted for expedited shipping, willing to pay a little extra for the convenience. However, days turned into what seemed like an eternity, and my package was nowhere in sight. To make matters worse, I discovered that Choies was offering the same item with free 24-hour shipping after I had already paid the additional fees. Feeling frustrated and slightly deceived, I decided to reach out to their customer service team for answers. What I received in response left me stunned. Not only was I informed that the company could not process a refund due to their "international" status, but they proceeded to request sensitive information such as the last four digits of my credit card and even asked for my passport details. This level of intrusion and incompetence was beyond belief. Navigating through this ordeal with Choies has been a nightmare. The lack of transparency, coupled with their unreasonable demands, left me feeling utterly disappointed and betrayed as a customer. My advice to all online shoppers out there is simple - steer clear of Choies and spare yourself the hassle and headache of dealing with their deceptive practices. Your shopping experience deserves better than what Choies has to offer.
J Julia
1972 days ago

Quality Comes Cheap, But No Return Policy is a Downer

I recently tried out choies.com for some new clothes, and I have to say, the quality of the items I received was a bit different from what the photos portrayed. However, I did find a couple of dresses that were okay. The biggest downside for me, and I'm sure for many others, is the fact that they don't accept returns for a refund. Even when I tried to return items with tracked shipping, I only received empty promises of a refund in response to my emails. To add salt to the wound, I ended up losing an additional £17 in postage fees. It's truly frustrating when you end up with a few disappointing items and are unable to recoup any of the cost.

Introduction

Choies.com is an online fashion retailer that offers trendy clothing, shoes, and accessories for women. With a wide range of styles and affordable prices, Choies aims to provide fashionable options for young women everywhere. In this comprehensive editorial review, we will delve into various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive selection of trendy clothing
    • Affordable prices
    • Regular promotions and discounts
    • Diverse payment options
    • Positive customer reviews
    • Active community involvement
    • Fast shipping
  • Cons:
    • Limited size range for some items
    • Inconsistent product quality
    • Returns and exchanges can be challenging
    • Occasional delays in customer service response
    • Shipping costs can be high for certain regions

User Experience

Choies.com provides a user-friendly interface with intuitive navigation. The website design is clean and modern, making it easy for customers to browse various categories and find their desired products. The search function is efficient, allowing shoppers to quickly filter and refine their searches. However, some customers have reported occasional difficulties in loading product images, which can hinder the overall user experience.

Pricing and Value for Money

Choies.com offers competitive pricing, with many products falling within the affordable range. The website frequently runs promotions and discounts, enabling customers to save even more. While the prices reflect the quality and design of the products, some customers have noted that the value for money can be inconsistent due to variations in product quality.

Customer Service

Choies.com provides customer support via email and live chat. While the response time is typically satisfactory, there have been occasional delays in addressing customer inquiries. The support team is generally helpful and willing to assist with any issues regarding orders, returns, or product concerns. However, the returns and exchanges process can be cumbersome, requiring thorough communication and detailed documentation.

Product Quality and Selection

Choies.com offers a broad selection of trendy clothing, shoes, and accessories. The products range from casual wear to formal attire, catering to various fashion preferences. However, it is important to note that the quality of products can vary. While some items are of excellent quality and match the product descriptions, others may not meet customers' expectations. It is advisable to read customer reviews and check the product details and sizing information before making a purchase.

Website Usability

The Choies.com website is designed for easy navigation, ensuring a seamless shopping experience. The layout is well-organized, with clear categories and filters to help customers locate their desired products quickly. The checkout process is straightforward, enabling customers to complete their purchases efficiently. However, as mentioned earlier, there have been occasional issues with loading product images, which can disrupt the overall usability of the site.

Returns and Exchanges

While Choies.com accepts returns and exchanges, the process can be a bit complex. Customers are required to contact customer support to initiate a return or exchange and provide detailed information about the item and reason for the return. It is important to carefully follow the provided instructions and retain any necessary documentation to ensure a smooth process. Some customers have reported difficulties in obtaining a refund or an exchange due to miscommunication or delays.

Promotions and Discounts

Choies.com regularly offers promotions and discounts to its customers. These offerings can include limited-time sales, discounts on specific categories or products, and seasonal promotions. Subscribing to their newsletter or following their social media channels can help customers stay updated on the latest promotions and take advantage of significant savings.

Reputation

Choies.com has gained a positive reputation amongst fashion-conscious women due to its extensive selection of trendy clothing at affordable prices. While there have been occasional concerns regarding product quality and returns, the overall customer sentiment remains favorable. The brand has developed a loyal customer base, and many customers appreciate the unique styles and designs available on the website.

Payment Options

Choies.com offers various payment options to cater to its global customer base. These options include major credit cards, such as Visa and Mastercard, as well as alternative payment methods like PayPal. The availability of diverse payment options ensures convenience and flexibility for customers during the checkout process.

Loyalty Programs

Currently, Choies.com does not have a dedicated loyalty program. However, the brand occasionally rewards customers through promotions, discounts, or exclusive offers. Following their social media channels and subscribing to their newsletter can help customers stay informed about any loyalty-related benefits.

Customer Reviews

Customer reviews play a vital role in shaping the perception of Choies.com. While the brand has amassed a considerable number of positive reviews, it is important to consider both positive and negative feedback from customers. Reading customer reviews can provide a more comprehensive understanding of product quality, sizing, and overall customer satisfaction.

Community Involvement

Choies.com actively engages with its customers through its social media platforms. The brand encourages customers to share their outfit inspirations, reviews, and experiences using the hashtag #ChoiesStyle. This community involvement fosters a sense of belonging and interaction among customers, creating a vibrant and fashion-forward community.

Shipping and Costs

Choies.com provides fast shipping options to various regions worldwide. However, it is important to note that shipping costs can vary based on the customer's location and the selected shipping method. While the brand strives to offer reasonable shipping rates, some customers have reported higher shipping costs for certain regions. To avoid any surprises, customers are advised to review the shipping costs before finalizing their orders. In conclusion, Choies.com offers a wide range of trendy fashion options at affordable prices. While the website provides a user-friendly experience and numerous payment options, it is essential to consider aspects such as product quality variations, returns and exchanges complexities, and occasional delays in customer service responses. By thoroughly researching products through customer reviews and following size guides, customers can navigate Choies.com effectively, make informed purchases, and enjoy the latest fashion trends.