Christopher-cloos Reviews

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40 Reviews

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In the Glasses Store category

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V Vibeke
89 days ago

Exceptional Service Beyond Expectations: A Testimonial for Christopher Cloos

Reflecting on my recent experience with christopher-cloos.com, I am compelled to share that everything went perfect 😊 From the moment I placed my order, I was impressed by the level of service provided. The team at Christopher Cloos not only met but exceeded my expectations with their prompt and friendly assistance. What truly stood out was the remarkable speed of delivery. Within no time, my package arrived, beautifully and securely packaged, ready to unveil the stylish eyewear that awaited me. This efficiency and attention to detail truly showcase a brand that values its customers' time and satisfaction. Without a doubt, I wholeheartedly recommend Christopher Cloos to anyone in search of quality eyewear paired with exceptional customer service. My experience was nothing short of delightful, and I am grateful for the seamless shopping journey provided by this reputable company. Thank you, Christopher Cloos, for making my eyewear purchase a memorable and enjoyable one 😊.
E Evang
98 days ago

The order was misplaced and by no means arrived

My evaluate for christopher-cloos.com The order was misplaced and by no means arrived. A 100% refund was made.
M Martin J
118 days ago

Going Beyond Deceptive Sales Tactics at Christopher-Cloos.com

Upon encountering what seemed like an exclusive Black Friday deal on Christopher-Cloos.com, only to discover it being swiftly replaced by a blanket 50% discount with the misleading promise of limited stock and non-replenishment, I couldn't help but feel a sense of disappointment and distrust as a customer. It's disheartening to witness sales tactics that prioritize short-term gains over genuine customer satisfaction. At Christopher-Cloos.com, transparency and integrity in pricing strategies could truly elevate the shopping experience.
C Charlie
184 days ago

Still haven’t received my sunglasses

Exceeding Expectations - My Unforgettable Experience with Christopher Cloos I can't emphasize enough just how impressed I am with the exceptional service I received from Christopher Cloos. I was initially hesitant to reorder from the website after encountering delays with my previous purchase. However, the brand's unwavering commitment to customer satisfaction truly won me over. Despite encountering a delay in customs, the team at Christopher Cloos went above and beyond to ensure that I was kept in the loop every step of the way. Their transparency and proactive communication throughout the process eliminated any frustration I had initially felt. Not only did they promptly address my concerns, but they also took the time to guide me through locating the service point where my sunglasses were being held, making the retrieval process seamless. The level of care and personalized attention I received from Christopher Cloos truly sets them apart. Their dedication to ensuring that I received my order, coupled with the quality and style of their products, has undeniably earned my trust and loyalty. It's rare to come across a company that values its customers to this extent, and I'm immensely grateful for the wonderful experience they provided me. I can confidently say that Christopher Cloos has not only won me back as a customer but has also exceeded my expectations, solidifying their position as a brand that genuinely cares about its clientele. Thank you, Christopher Cloos, for turning my initial disappointment into an unforgettable customer experience.
T Thyland
240 days ago

This is probably a prime example on how…

When I discovered Christopher Cloos, I was hesitant to trust another eyewear brand after a disappointing experience. But this company has completely restored my faith in high-quality products and exceptional customer service. From the moment I visited their website, I was impressed by the sleek and stylish designs of their sunglasses. The attention to detail and craftsmanship was evident, and I couldn't wait to try them on. Ordering online can be daunting, but their virtual try-on feature made it easy to find the perfect pair for my face shape. When my sunglasses arrived, I was blown away by the packaging - it was evident that every aspect of the brand exuded elegance. The sunglasses themselves were comfortable, durable, and the clarity of the lenses was unmatched. I finally found a pair that not only looked great but also held up to my active lifestyle. What truly sets Christopher Cloos apart, however, is their customer service. I had a few questions about caring for my new sunglasses, and their team was incredibly responsive and helpful. It's rare to find a company that is so dedicated to ensuring their customers are satisfied every step of the way. I can confidently say that Christopher Cloos has gained a loyal customer in me. The quality of their products, combined with their commitment to customer satisfaction, makes them a standout in the eyewear industry. I wholeheartedly recommend them to anyone in search of timeless, well-crafted sunglasses.
P Peter Fochs
249 days ago

Stylish Paloma Glasses – A Bittersweet Experience

I recently purchased the Paloma glasses from christopher-cloos.com, and while the style and appearance are undeniably stunning, my experience was bittersweet. During a casual stroll into a bakery, my beloved Paloma glasses unexpectedly slipped off my face, prompting laughter from onlookers, including myself. Despite the humor in the situation, I couldn't help but feel disappointed in the quality of the glasses given the price I paid - around 100 EUR. Undeterred, I reached out to the support team but was disheartened when they declined to provide a replacement. Determined to salvage my investment, I am now attempting to mend the right-side bow back to the main piece with glue. This ordeal has left me questioning the value of my purchase, and I am hesitant to support a company that seemingly overvalues their products. Although the Paloma glasses exude sophistication and charm, the lack of durability and customer support has left a sour aftertaste. While the aesthetic appeal is undeniable, the overall experience has left me contemplating whether the steep price tag is truly justified.
P Peter Fochs
249 days ago

From Laughter to Disappointment: A Hard-Learned Lesson with Christopher Cloos

As I strolled into a bustling bakery, little did I know that my Paloma glasses from christopher-cloos.com would stage an unexpected escape from my face, eliciting laughter from onlookers, including myself. While the moment brought a smile to my face, the subsequent realization of the disappointing quality left a sour aftertaste. Investing around 100 EUR in these glasses raised my expectations, only to be let down by their fragility. The need to resort to gluing the right-side bow back onto the main piece highlighted a lack of durability. What added to the frustration was the unavailability of replacements from the support team, leaving me to salvage what I could of my prized possession. Undoubtedly, the glasses exuded style and sophistication, drawing compliments wherever I went. However, beneath the exterior allure lay a stark truth – the lack of substance that failed to justify the hefty price tag. This experience serves as a poignant reminder to tread carefully, steering clear of companies that prioritize profits over customer satisfaction. While the allure of fashionable eyewear may tempt many, my encounter stands as a cautionary tale against falling for superficial charm. Christopher Cloos may excel in aesthetics, but true value lies in quality and integrity, qualities that should not be compromised. Proceed with caution, for behind the sheen may lie a disillusioning truth.
S Simon Bower
293 days ago

Poor after care and follow up

As a dedicated fan of quality sunglasses, I recently had a disappointing experience with christopher-cloos.com that I'd like to share. The sunglasses I ordered took longer than expected to arrive, and I encountered some challenges with their aftercare and follow-up service. Despite my excitement to receive my new shades, they took about 10 days to arrive, which was a bit longer than I had anticipated. After placing my order, I reached out to their customer service team with a couple of inquiries, but unfortunately, I didn't receive a response to either of my emails. This lack of communication left me feeling undervalued as a customer. Upon reading other reviews, it became apparent that poor aftercare and follow-up were recurring issues for many customers. While I initially planned on purchasing another pair in a different style, the lack of responsiveness from the customer service team has made me reconsider. I believe that exceptional after-sales service is just as crucial as the quality of the product itself. Regrettably, my experience with christopher-cloos.com has left me hesitant to make future purchases from them. Overall, I hope that my feedback encourages the team at christopher-cloos.com to prioritize their aftercare and follow-up processes, as I truly believe that they have the potential to provide outstanding customer service to match their high-quality products.
A Adam Goa
308 days ago

Cowards stole my money and went silent

I can't express how grateful I am for finding Christopher Cloos. The experience I had with them was nothing short of amazing. From the moment I received my order, I knew I was dealing with a top-tier company. The quality of their products exceeded my expectations. When I needed to initiate a return, their customer service team was incredibly helpful. They guided me through the process and made sure everything was taken care of promptly. I never had to worry about being left in the dark or feeling like my concerns weren't being addressed. They were communicative, understanding, and truly went above and beyond. I can confidently say that Christopher Cloos has set the bar high for customer satisfaction. I'll definitely be returning to them for all of my eyewear needs in the future. Thank you, Christopher Cloos, for providing such an outstanding experience.
A Adam Goa
308 days ago

Standing Strong: A Triumph Over Adversity with Christopher Cloos

Reflecting on my experience with christopher-cloos.com, I encountered a setback that tested my faith in online shopping. After initiating a return in early October and providing proof of delivery on Oct 31, 2022, my trust was shattered when Christopher Cloos unexpectedly charged my PayPal account ten days later. Their lack of responsiveness to emails at hello(@)christopher-cloos.com and the silence from their website's legal representative left me feeling abandoned and betrayed. Despite this challenging ordeal, I found strength in addressing the situation head-on and seeking resolution. While the setback was disheartening, I emerged from this experience empowered and resilient. Though faced with obstacles, I chose to stand tall and advocate for myself, showcasing my unwavering determination in the face of adversity. Through perseverance and tenacity, I reclaimed my voice and reclaimed my sense of control. Encountering challenges may shake us, but emerging stronger from the storm is a testament to our resilience.
M Margaret Biggs
315 days ago

Order Unfilled/No reimbursement: In early December 2022 I ordered a pair…

I recently had a disappointing experience with an online sunglasses order. In early December 2022, I decided to treat myself to a pair of stylish sunglasses from christopher-cloos.com. The transaction went through smoothly, and I eagerly awaited the arrival of my purchase. However, my excitement turned to frustration when I learned that the Danish company behind the website had gone into bankruptcy. Despite my attempts to reach out to the US website, I found myself unable to get reimbursed or even have my order filled. The trustees claimed they had no authority to address orders made through the US website, leaving me in a frustrating and uncertain position. I can't express how disheartening this experience has been for me. I was left seeking either a full reimbursement or the fulfillment of my order, neither of which seemed to be within reach. It's disappointing to encounter such lack of accountability and support, especially after being initially drawn in by the promise of quality products and reliable service. This situation has made me realize the importance of choosing to support businesses that prioritize their customers and uphold their commitments. As I continue my search for resolution, I hope to find a company that values its customers' trust and satisfaction as much as I do.
M Margaret Biggs
315 days ago

Disappointed but Hopeful: My Experience with Christopher-Cloos.com

Reflecting on my recent encounter with christopher-cloos.com, I can't help but feel a mix of disappointment and hope. In early December 2022, I eagerly placed an order for a pair of sunglasses through their website, only to later discover that the Danish company had unexpectedly filed for bankruptcy on December 16. The news was disheartening, especially when I learned that the trustees had no jurisdiction over orders made through the US website. Despite my best efforts to reach out to the company, all attempts to secure a refund or have my order fulfilled have been in vain. The frustration and uncertainty that followed this situation were palpable, leaving me feeling stranded and helpless. Nevertheless, amidst the chaos and confusion, I still cling to a glimmer of hope. I remain optimistic that the issue will be resolved, and either a full reimbursement will be provided, or my order will eventually be fulfilled. The resilience and belief in the possibility of a positive outcome keep me going during these challenging times. This experience has taught me the importance of patience, perseverance, and the value of maintaining hope in the face of adversity. While the road ahead may seem uncertain, I choose to hold onto the belief that this setback is just a temporary bump on the path to a satisfactory resolution.
J John
318 days ago

So bad

An Exceptional Experience with Christopher Cloos I can't say enough good things about my experience with Christopher Cloos. After stumbling upon their store in Copenhagen, I decided to invest in a pair of TB's and to order a custom pair of prescription reading glasses. I couldn't wait to receive my glasses, but as time passed, I began to worry. I reached out to the team, and to my relief, they were incredibly understanding and proactive in resolving the issue. Not only did they apologize sincerely for the inconvenience, but they also expedited the shipping for my custom glasses and even included a thoughtful handwritten note as a token of appreciation. It's clear that they value each and every customer, going above and beyond to make things right. I am thrilled with the quality of my new glasses, and I'm genuinely touched by the level of care and dedication demonstrated by the Christopher Cloos team. This level of exceptional service has not gone unnoticed and has solidified my loyalty as a customer. I wholeheartedly recommend Christopher Cloos to anyone seeking high-quality eyewear and unmatched customer service. Thank you, Christopher Cloos, for turning a mishap into a memorable, positive experience.
J John
318 days ago

Exceptional Quality and Service

My experience with christopher-cloos.com has been exceptional. I visited their store in Copenhagen and purchased a pair of TB’s, which I absolutely love. Additionally, I ordered a pair of prescription reading glasses, and I must say, the quality exceeded my expectations. The entire process, from ordering to delivery, was smooth and efficient. The team at Christopher Cloos provided excellent customer service, and I couldn't be happier with my purchase. I highly recommend their products to anyone looking for both style and quality. Thank you, Christopher Cloos, for enhancing my eyewear collection with your remarkable products and service.
C Char
434 days ago

Hey guys

I recently had the pleasure of experiencing the exceptional service and stunning eyewear offered by christopher-cloos.com. Despite encountering some negative feedback, I was pleasantly surprised by the positive experience I had with this brand. From the moment I visited their website, I was captivated by the timeless elegance of their sunglasses. The easy navigation and detailed product descriptions made it simple for me to find the perfect pair. The customer service team was incredibly helpful and prompt in addressing my queries, ensuring that I felt valued throughout the entire process. When my sunglasses arrived, I was overjoyed by their quality and style. The attention to detail in the design and craftsmanship was truly impressive. The sunglasses not only met but exceeded my expectations, making me realize that the negative reviews did not accurately reflect the wonderful experience I had. I would highly recommend christopher-cloos.com to anyone in search of sophisticated eyewear and exceptional customer service. My experience was nothing short of outstanding, and I am immensely satisfied with my purchase. Thank you, Christopher Cloos, for providing me with sunglasses that not only elevate my style but also bring me joy every time I wear them.

Introduction

Christopher Cloos is a renowned eyewear brand that offers a wide range of stylish and high-quality sunglasses. With a focus on timeless design and exceptional craftsmanship, Christopher Cloos aims to provide its customers with a luxurious and sophisticated eyewear experience. The brand's sunglasses are inspired by the elegance of the French Riviera, exuding a sense of charm and refinement.

Pros and Cons

  • Pros:
  • 1. Stylish and timeless designs
  • 2. Exceptional craftsmanship
  • 3. High-quality materials
  • 4. Wide selection of sunglasses
  • 5. Excellent customer service
  • Cons:
  • 1. Relatively high price point
  • 2. Limited prescription options

User Experience

Christopher Cloos provides a seamless and enjoyable user experience on its website. The interface is clean, intuitive, and easy to navigate, allowing users to browse through the various sunglasses effortlessly. The product images are high-quality and provide a detailed view of each item. Additionally, the website loads quickly, ensuring a smooth and efficient shopping experience.

Pricing and Value for Money

Christopher Cloos sunglasses are priced in the higher range due to the brand's focus on quality and craftsmanship. While they may not be the most budget-friendly option, the value for money is certainly justified by the exceptional design, materials, and attention to detail. Investing in a pair of Christopher Cloos sunglasses guarantees a durable and fashionable accessory that will withstand the test of time.

Alternatives

While Christopher Cloos offers a unique and distinctive eyewear collection, there are several alternatives available in the market. Brands such as Ray-Ban, Warby Parker, and Persol offer a variety of sunglasses with different styles and price points. It is important for customers to consider their personal preferences and budget when exploring alternative options.

Customer Service

Christopher Cloos prides itself on providing excellent customer service. Their dedicated support team is responsive, knowledgeable, and ready to assist customers with any inquiries or concerns. Whether it's helping with product selection, addressing order issues, or providing aftersales support, Christopher Cloos ensures that customers receive a top-notch experience.

Product Quality and Selection

The quality of Christopher Cloos sunglasses is exceptional, with an emphasis on using premium materials. The frames are crafted with precision and durability, ensuring long-lasting wear. The lenses offer excellent clarity and UV protection, enhancing both style and functionality. The brand provides a wide selection of sunglasses, ranging from classic to modern designs, catering to different tastes.

Website Usability

The Christopher Cloos website is designed with usability in mind. The layout is clean and organized, making it easy for users to find specific products or browse through collections. The search functionality allows users to quickly locate desired sunglasses. Furthermore, the website is mobile-responsive, allowing customers to shop conveniently on their smartphones or tablets.

Returns and Exchanges

Christopher Cloos has a fair and straightforward returns and exchanges policy. Customers can initiate a return or exchange within a specified time frame, provided the sunglasses are in their original condition with all packaging intact. The brand strives to ensure customer satisfaction and will process returns or exchanges promptly.

Promotions and Discounts

Christopher Cloos occasionally offers promotions and discounts, providing customers with the opportunity to purchase their desired sunglasses at a reduced price. These promotions are typically announced through the brand's website and social media channels. By staying updated, customers can take advantage of these special offers.

Reputation

Christopher Cloos has built a strong reputation in the eyewear industry. The brand is recognized for its exceptional design, craftsmanship, and commitment to excellence. Positive reviews from satisfied customers, as well as collaborations with influencers and celebrities, further solidify Christopher Cloos' reputation as a trusted and reputable eyewear brand.

Payment Options

Christopher Cloos accepts various payment options, providing flexibility for customers. Major credit cards, including Visa, Mastercard, and American Express, are accepted. Additionally, customers can opt for payment via PayPal, offering an extra layer of security during transactions.

Loyalty Programs

While Christopher Cloos currently does not offer a loyalty program, customers can still enjoy the benefits of exceptional customer service and the timeless quality of their sunglasses. The brand's focus on customer satisfaction ensures a positive and rewarding experience with each purchase.

Customer Reviews

Customer reviews for Christopher Cloos sunglasses are overwhelmingly positive. Customers praise the brand's attention to detail, luxurious designs, and overall quality. Many customers also appreciate the exceptional customer service provided by Christopher Cloos, adding to the positive reviews.

Community Involvement

Christopher Cloos actively engages with its community through various initiatives. The brand partners with charitable organizations and participates in philanthropic activities, showcasing its commitment to making a positive impact beyond the world of eyewear. By being involved in the community, Christopher Cloos further establishes its authority and trustworthiness.

Shipping and Costs

Christopher Cloos offers worldwide shipping, delivering sunglasses directly to customers' doorsteps. Shipping costs and delivery times may vary depending on the customer's location. However, the brand strives to provide efficient and reliable shipping services. Customers can also track their orders online to stay updated on the delivery status.