Users Voice for Circle-fashion

40% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
57% users rated Excellent
Pie Chart Review Representation for Circle-fashion
Circle-fashion Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 13 Dec 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.5 1.4 3.9 4.5 1 1.8
Oct 2022 5 1 4.7 3.6 1 2.8
Nov 2022 5 5 3.8 4.4 1 2
Dec 2022 5 2.2 5 5 5 5
Mar 2023 2.5 5 4.2 4.1 1.5 5
Line Chart for Rating of peer stores

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Detailed Circle-fashion Review by

Introduction

Circle Fashion is a fashion retailer that offers an extensive selection of designer clothing, shoes, and accessories for men and women. Established in 1996, the online store provides customers with a wide range of luxury brands, such as Gucci, Balmain, Alexander McQueen, and Dolce & Gabbana. Customers can browse through the website's intuitive interface and place orders for high-end garments from the convenience of their homes.

Pros and Cons

Pros: Large selection of luxury brands, fast shipping, knowledgeable customer service, secure payment options. Cons: Higher prices compared to other retailers, limited payment options.

User Experience

Circle Fashion's website is user-friendly and easy to navigate. The layout is clean, and the search function helps customers find what they're looking for quickly. The website is also optimized for mobile, allowing users to browse through products even when on-the-go.

Pricing and Value for Money

The prices at Circle Fashion are higher compared to other retailers, but this is because they focus on offering high-end luxury brands. Although the prices are slightly steep, the quality of the garments justifies the cost. Circle Fashion also offers sales and discounts from time to time, allowing customers to grab designer pieces at discounted prices.

Alternatives

Other online fashion retailers that offer a similar selection of luxury brands include Farfetch, SSENSE, and Net-a-Porter. However, Circle Fashion stands out in terms of its customer service and fast shipping.

Customer Service

Circle Fashion's customer service team is knowledgeable and helpful. Customers can contact them via phone or email, and they will assist with any issues or queries promptly.

Product Quality and Selection

Circle Fashion offers a wide selection of luxury brands, with an emphasis on designer clothing, shoes, and accessories. The quality of the garments is excellent, and customers can expect to receive products that are well-made and lasting.

Website Usability

The website is easy to use and navigate. The search function helps customers find products quickly, and the checkout process is straightforward.

Returns and Exchanges

Customers can return or exchange products within 14 days of receiving them, provided they are in the same condition as when they were received.

Promotions and Discounts

Circle Fashion offers promotions and discounts from time to time. Customers can sign up for the newsletter to receive updates on the latest offers and deals.

Reputation

Circle Fashion has a good reputation in the fashion industry, and customers are pleased with the quality of the products and the customer service offered by the brand.

Payment Options

Customers can pay for their orders using credit or debit cards, PayPal, or Klarna.

Loyalty Programs

Circle Fashion does not offer a loyalty program at this time.

Customer Reviews

Customers have left positive reviews of Circle Fashion's selection of products and customer service on various review platforms.

Community Involvement

Circle Fashion supports various charitable causes, including the Teenage Cancer Trust and the British Heart Foundation.

Shipping and Costs

Circle Fashion offers free shipping within the UK for orders over £150. Shipping to other countries is also available, with delivery times ranging from 1 to 5 business days, depending on the destination. Shipping costs vary depending on the location and the size of the order. In conclusion, Circle Fashion is an excellent online store for customers looking for high-end luxury brands. The quality of the products and the customer service offered by the brand are exceptional. Although the prices are higher compared to other retailers, the value for money justifies the cost. Customers can expect a seamless shopping experience on the website and fast shipping times.

Circle-fashion Recent User Reviews

User Rating

5 stars

18

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Reviewer Name: Amy

Review Submission Date: 2022-12-07

Review Title: Website won’t accept payment
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Review Description: Website won’t accept payment, error their end, not mine staff really un helpful

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Reviewer Name: RICHFORLIFE

Review Submission Date: 2022-12-04

Review Title: Still waiting for my refund since October
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Review Description: I purchased a backpack from you in August, and unfortunately, the stitching started to come away on the strap. I sent the backpack to yourselves on the 7th of October, and you then shipped it back to Valentino on the 27th of October.On the 25th of November, I received an email stating you were still waiting for a response from Valentino.Can I please have an update, as it has been an ongoing process.Thank you

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Reviewer Name: Cmm

Review Submission Date: 2022-11-30

Review Title: I placed an order Monday morning for…
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Review Description: I placed an order Monday morning for next day delivery, but never received a confirmation so I was expecting my parcel to come the next day,my order didn’t arrive and also wasn’t sent a tracking link so I rang and they was helpful and told me that it would now be delivered the following day. It did arrive the following day but it could be improved by sending updates / confirmations on the orders or a tracking link.

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Reviewer Name: Aaron Taylor

Review Submission Date: 2022-11-27

Review Title: It’s my first time using them so it was…
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Review Description: It’s my first time using them so it was a bit hard finding my way on the platform. My order was delivered in good condition. Satisfactory experience overall

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Reviewer Name: Nath Elston

Review Submission Date: 2022-11-13

Review Title: Horrendous
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Review Description: I bought a Fendi bag online on Wednesday morning with a wonderful saving of 20% having used a discount code. I paid for next day delivery and on Thursday the bag hadn’t arrived yet the money had been taken from my account. I emailed later that evening with no response. I had to call them Friday to be told that they couldn’t find the item and that they would have to refund me. WHY IS IT ADVERTISED THEN? An apology was then given but this is no way to retain custom.

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Reviewer Name: Isac

Review Submission Date: 2022-11-04

Review Title: Excellent buying experience, prices and delivery times.
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Review Description: I have bought ONLINE several times from CIRCLE FASHION.The goods were delivered to me in a reasonable delivery time.I can also confirm, that the goods are original-I recommend checking the authenticity of the goods on the CERTILOGO website.

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Reviewer Name: Mr Stuart Greenhill

Review Submission Date: 2022-08-23

Review Title: Exemplary service
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Review Description: Exemplary service, lightening speed delivery, fantastic quality clothes at the best price around....Placed 3 orders to date, all packed and sent within 30 minutes and arrived the following day, well packaged with great comsFaultless service from start to finish, will be using Circle Fashion again without hesitation

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Reviewer Name: Jason

Review Submission Date: 2022-08-04

Review Title: Great service!
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Review Description: Ordered 03/08 and arrived today 04/08 Order WEB109267Can’t fault the service or quality of the item. Stone island Marina Print hoody. Arrived perfectly packaged. I’ve used Circle a couple of times this year and both orders have been perfect. Many thanks.

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Reviewer Name: zain G

Review Submission Date: 2022-07-13

Review Title: First time using
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Review Description: First time im shopping with this company feeling pretty scared tbh after reading these reviews I’ve just spent £1625 aswell! Hope my order arrives without any issues.

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Reviewer Name: Paul Dumville

Review Submission Date: 2022-06-19

Review Title: Ordered a Stone Island T Shirt and it…
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Review Description: Ordered a Stone Island T Shirt and it was amazing quality and delivered so promptly even giving me a allocated time slot which they fulfilled. Look forward to using Circle Fashion again. Regards Paul ( Manchester )