Users Voice for Circulon

13% users rated Terrible
0% users rated Poor
2% users rated Average
6% users rated Very Good
79% users rated Excellent
Pie Chart Review Representation for Circulon
Circulon Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 11 Jun 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.4 4.5 3.7 1.8 5 4.5
Oct 2022 4.5 3.6 2.5 2.8 1 4.7
Nov 2022 4.5 4.4 3 2 5 4.5
Dec 2022 5 5 5 5 2 5
Mar 2023 3.7 4.1 5 5 5 4.1
Line Chart for Rating of peer stores

circulon.uk.com

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Detailed Circulon Review by

Introduction

Circulon.uk.com is an online retailer that specializes in high-quality cookware products. The website is focused on providing customers with durable and reliable items that make cooking a breeze. The company is dedicated to creating a seamless shopping experience for customers, with a user-friendly interface and various payment options available.

Pros and Cons

Pros: - Circulon offers a vast selection of cookware products that are durable and reliable. - The website is easy to navigate and user-friendly. - They offer free shipping on orders over £50. - The company has a great reputation, with many satisfied customers. Cons: - Some of the products can be a bit pricey. - The website doesn't offer as many promotions or discounts as some other retailers.

User Experience

The Circulon.uk.com website offers a seamless and user-friendly experience for customers. The products are organized in categories, allowing customers to easily find what they're looking for. The site offers various payment options, including PayPal, Apple Pay, and Google Pay, making it easy for customers to pay for their purchases without hassle.

Pricing and Value for Money

Circulon offers high-quality cookware products, which can sometimes come at a premium price. However, the company offers free shipping on orders over £50, which can help offset some of the costs. Additionally, the value for money is excellent, as Circulon products are known for their durability and reliability.

Alternatives

Some of the alternative cookware retailers include Le Creuset, All-Clad, and Calphalon. However, Circulon has a great reputation for providing high-quality products at a reasonable price point, making it an excellent choice for those looking for premium cookware products.

Customer Service

Circulon offers excellent customer service, with a highly responsive team that is dedicated to resolving any issues customers may have. The company also has an extensive FAQ section that can help customers find answers to their questions quickly.

Product Quality and Selection

Circulon offers a vast selection of cookware products, all of which are of high quality and built to last. The products are tested rigorously to ensure customer satisfaction, and the company offers an extended warranty on all items sold on the site.

Website Usability

The Circulon.uk.com website is highly user-friendly, with a clean and modern design. The site is easy to navigate, and customers can quickly find the products they're looking for through the various search options available.

Returns and Exchanges

Circulon offers hassle-free returns and exchanges, allowing customers to return or exchange any products that don't meet their expectations. The company also offers an extended warranty on all items sold on the site, ensuring customer satisfaction.

Promotions and Discounts

While Circulon doesn't offer as many promotions or discounts as some other retailers, the company does offer free shipping on orders over £50, which can help offset some of the costs. The site also occasionally runs sales or promotions, so it's worth checking back often to see what's available.

Reputation

Circulon has an excellent reputation, with many satisfied customers praising the quality and durability of the products. The company is dedicated to providing customers with high-quality items that are built to last, and they have a highly responsive customer service team that is dedicated to resolving any issues customers may have.

Payment Options

Circulon offers various payment options, including PayPal, Apple Pay, and Google Pay, making it easy for customers to pay for their purchases without hassle.

Loyalty Programs

Circulon doesn't currently offer a loyalty program, but the company does occasionally run promotions or sales, so it's worth checking back often to see what's available.

Customer Reviews

Customer reviews of Circulon products are overwhelmingly positive, with many customers praising the quality and durability of the products. The company has a great reputation, and customers can feel confident in their purchases knowing that they're buying from a reputable retailer.

Community Involvement

Circulon is dedicated to giving back to the community and frequently participates in charitable initiatives. The company also partners with various organizations to promote sustainable practices and reduce their environmental impact.

Shipping and Costs

Circulon offers free shipping on orders over £50, making it an excellent choice for those looking to save on shipping costs. The company also ships internationally, although shipping costs may vary depending on the destination.

Circulon Recent User Reviews

User Rating

5 stars

73

4 stars

12

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Reviewer Name: Francis

Review Submission Date: 2022-12-06

Review Title: Customer service replies are very good…
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Review Description: Customer service replies are very good if you have a query/complaint and they seem to be candid about the fact that occasionally errors do occur. However they quickly correct them.Some items are delivered in plain boxes not branded ones which is somewhat disappointing if buying as a gift. Overall though a pretty good experience.

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Reviewer Name: Mr & Mrs Bevans

Review Submission Date: 2022-12-06

Review Title: Great Black Friday deal and prompt delivery
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Review Description: Easy to use website and order process. Order arrived promptly in perfect condition and exactly as expected. Haven’t used them yet but hope they are as good as they look.

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Reviewer Name: Malcolm

Review Submission Date: 2022-12-05

Review Title: Rubbish returns process
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Review Description: Nothing wrong with the product or delivery but returns are impossible, They only give social media options to start the process but have not answered my request on either Messenger or Twitter

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Reviewer Name: andrew cropper

Review Submission Date: 2022-12-05

Review Title: Best pans we’ve owned.
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Review Description: We have had circulon pans for years and just keep adding to our collection. Great on induction hobs and straight in the oven.

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Reviewer Name: David

Review Submission Date: 2022-12-04

Review Title: Absolute quality pans
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Review Description: Absolute quality pans, my only regret is that I didn't know about them sooner I can see these pans will last for a very long time.

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Reviewer Name: Miss Lena Zeliszewska

Review Submission Date: 2022-12-04

Review Title: I still haven’t received my package…
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Review Description: I still haven’t received my package (order made on Nov 24th) cause it’s stuck (or most likely lost) with the WORST delivery company, Evri! Wrote to your customer service about it, haven’t heard back. So far a terrible experience throughout. You were quick to take the money off my account so there’s that.

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Reviewer Name: Linda Wolak

Review Submission Date: 2022-12-04

Review Title: Recent Order for Circulon Cookware
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Review Description: Have used this company previously to order cookware. Placed my order and it was dealt with quickly and efficiently. My goods arrived within the given timescales.

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Reviewer Name: Andy_Chapman

Review Submission Date: 2022-12-04

Review Title: No delivery and no response to why it hasn’t yet arrived . VERY dissapointed
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Review Description: No Delivery as yet. No response to email after 72 hours. VERY disappointed and may return the item after It finally if ever arrives

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Reviewer Name: Jim Potter

Review Submission Date: 2022-12-04

Review Title: Haven’t received my order
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Review Description: Haven’t received my order after waiting 1 week so can’t award stars. I’m sure your products will be good when I eventually receive them. I rate Evri/Hermes zero due to previous experience. When I heard they were your delivery partner my heart sank. Very disappointed. It will definitely affect my decision to buy from you in future.

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Reviewer Name: kay smith

Review Submission Date: 2022-12-04

Review Title: Love this brand
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Review Description: Love the frying pans you need less energy to cook your food . They’re is some sticking to the metal rings but cleaning is easy. Recommend doing the pre use routine as I did