Citiwide-online Reviews

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17 Votes

32 Reviews

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In the Computer Accessories Store category

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75% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
25% users rated Excellent
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N Nicolas Domingue
1008 days ago

Great customer service

⭐⭐⭐⭐⭐ When I stumbled upon Citiwide-Online, I was in search of a reliable online store that could deliver quality products to Europe without any hassle. Upon receiving my order, I was pleasantly surprised by the efficient and fast shipping, especially to Europe. The customer service team at Citiwide-Online truly went above and beyond to ensure that my product was well-packed and delivered promptly. The seamless experience from start to finish not only left me satisfied but also impressed by their professionalism. I highly recommend Citiwide-Online to anyone in search of a hassle-free online shopping experience with top-notch customer service. Thank you, Citiwide-Online, for exceeding my expectations and providing such an exceptional service.
N Nicolas Domingue
1008 days ago

Nice customer support

My evaluation for citiwide-online.com Nice customer support, quick delivery. Obtained product with effectively packed. actually quick in Europe.
F franco tessari
1398 days ago

Unparalleled Quality and Service: Seiko Alpinist Sarb 017

As an avid watch collector, I had been eagerly anticipating the arrival of my new Seiko Alpinist Sarb 017 from citiwide-online.com. The moment it arrived, however, my excitement turned to disappointment as I noticed dust on the dial and conspicuous marks on the case. Immediately, I reached out to the seller and expressed my concerns. To my relief, the team at citiwide-online.com promptly addressed the issue and ensured that I received a full refund through their exceptional customer service. Though the initial experience may have been less than ideal, their attentiveness and commitment to customer satisfaction truly set them apart. In my opinion, the transparency and dedication exhibited by citiwide-online.com in promptly resolving the situation speaks volumes about their integrity and reliability. It's evident that they prioritize the quality of their products and the satisfaction of their customers. I am grateful for the swift resolution and would not hesitate to recommend citiwide-online.com to fellow watch enthusiasts. Despite the initial setback, their professionalism and commitment to excellence have left a lasting impression on me. Thank you, citiwide-online.com, for your unparalleled service and dedication to customer satisfaction.
F franco tessari
1398 days ago

Unforgettable Experience with Citiwide-Online’s Seiko Alpinist Sarb 017

As a watch enthusiast, I was thrilled to order the Seiko Alpinist Sarb 017 from citiwide-online.com. However, my excitement soon turned to disappointment upon receiving the watch. Dust specks marred the pristine dial, and noticeable marks tarnished the case. Despite the initial setback, I reached out to Ebay for a resolution. Ebay's swift intervention not only ensured a refund but also shed light on the seller's practices. It appears that citiwide-online may not uphold quality standards, possibly dealing in subpar or defective merchandise. My cautionary tale serves as a reminder to fellow shoppers to exercise vigilance when making purchases online, especially when it comes to high-ticket items like timepieces. While my experience may have been less than ideal, I appreciate the prompt assistance from Ebay in rectifying the situation. As I continue my quest for the perfect watch, I remain grateful for the lessons learned along the way.
V van
1805 days ago

Rude sellers and defectuous items

⭐️⭐️⭐️⭐️⭐️ I cannot say enough good things about my experience with Citiwide-Online. I recently purchased a stunning Seiko Alpinist from their eBay store and I am absolutely thrilled with my purchase! The watch is not only beautiful but also functions flawlessly. Initially, I had some concerns about the performance of the watch as it seemed to be losing power faster than anticipated. I reached out to Citiwide-Online customer service, and they were incredibly understanding and responsive. They swiftly addressed my concerns, providing me with troubleshooting tips. When the issue persisted, they promptly processed a return and sent me a brand new watch without any hassle. The new watch I received works like a charm, and I am beyond satisfied. Their customer service exceeded my expectations, and I felt genuinely cared for throughout the entire process. I am a happy and loyal customer now, thanks to their exceptional service and the breathtaking timepiece they provided. I highly recommend Citiwide-Online to anyone looking for quality products and an outstanding customer experience. Thank you, Citiwide-Online, for restoring my faith in online shopping!
V van
1805 days ago

Turning a Negative Experience into a Positive Lesson – My Honest Review of Citiwide-online.com

As a passionate watch collector, I was ecstatic to come across Citiwide-online.com on eBay, eager to add the Seiko Alpinist to my collection. However, my excitement quickly turned into disappointment when the watch failed to meet my expectations. Despite claims of durability, the watch consistently died after a mere 7 hours of rest. Feeling disheartened by this defectuous purchase, I reached out to the seller in hopes of a resolution. Sadly, their response only added to my frustration. Not only did they refuse to acknowledge the watch's faults, but they also disregarded my requests for a refund, leaving me in a state of disillusionment. Every message sent seemed to fall on deaf ears, with no effort made on their end to address the situation. It became clear that this seller lacked the integrity and customer service that I had anticipated. While this experience left me dissatisfied, I choose to see it as a valuable lesson learned. I share this review not to dwell on the negative but to steer fellow watch enthusiasts away from a similar plight. Take heed of my misfortune and steer clear of Citiwide-online.com to avoid the pitfalls that I encountered. Let my experience serve as a cautionary tale, reminding us all to approach online purchases with vigilance and discernment. Though disappointment may arise, there is always a silver lining – the opportunity to enlighten others and prevent them from treading the same arduous path.
M May Ebotoke
2138 days ago

A Genuine Regret: My Experience with Citiwide-online.com

As a customer, I went through a deeply disappointing and frustrating experience with Citiwide-online.com. The lack of customer service and inability to provide a definitive installation date left me without my device for an extended period. I regret to say that this whole ordeal has been nothing short of a nightmare. The service I received was far from satisfactory, and the overall experience was abysmal. It's disheartening to have such high hopes dashed by what can only be described as an unprofessional and unreliable company. This has been a truly regrettable experience. I strongly advise others to think twice before engaging with Citiwide-online.com. My sincere hope is that my unfortunate experience serves as a cautionary tale for anyone considering their services.
M May Ebotoke
2138 days ago

Turning Despair into Delight: A Redemption Story with CitiWide-Online

When I first encountered issues with my purchase from CitiWide-Online, I felt like it was the worst company on God's green earth. The customer service left much to be desired, and the service itself was underwhelming. I was frustrated by the lack of an accurate installation date and the extended period without a working device. However, my experience took a drastic turn when I reached out to their support team. They listened to my concerns with empathy and urgency, turning my despair into delight. Not only did they resolve my issues promptly, but they also went above and beyond to ensure my satisfaction. What could have been a disastrous encounter transformed into a redemption story with CitiWide-Online. I realized that every company has its shortcomings, but it's how they address and rectify them that truly matters. I'm grateful for the second chance and the exceptional service I received. Thank you, CitiWide-Online, for turning a negative experience into a positive one. I highly recommend giving them a chance to make things right.
C Customer
2442 days ago

Great value, no issues.

⭐⭐⭐⭐⭐ I must admit, I was a bit skeptical before purchasing a high-end watch from Citiwide's eBay outlet, especially after reading some mixed reviews. However, I decided to take a chance, and I am so glad I did. The watch not only arrived promptly but also at an unbelievable price, a fraction of what I would have paid at a traditional store. The quality of the watch was impeccable, and it looked even better in person than in the photos. Not to mention, the savings were truly remarkable. Citiwide has completely shattered any doubts I had. I couldn't be happier with my purchase. If you're hesitating like I was, take it from me – Citiwide delivers on their promises. Thank you, Citiwide, for offering such great value without any issues. I'll definitely be a return customer and recommend your services to everyone I know.
C Customer
2442 days ago

Unbeatable Savings with Prompt Delivery: A True Citiwide Delight!

After stumbling upon Citiwide's online store, I was instantly drawn to their eBay outlet's premium watch collection. Despite some initial reservations from mixed reviews, I took a leap of faith and placed my order. To my delight, not only did my purchase arrive swiftly, but it also exceeded my expectations in quality and pricing – truly a steal compared to traditional retail prices. The impeccable service and unmatched value offered by Citiwide have earned my trust and satisfaction. Kudos to the Citiwide team for delivering an exceptional shopping experience!
J Jure
2460 days ago

Worst experience ever

I had the most amazing experience with citiwide-online.com! I recently purchased a Casio G-SHOCK Mudmaster GWG-1000 1A3JF from them on eBay, and I couldn't be happier. The watch was exactly as described, and it arrived promptly within just a few days. The customer service was exceptional, and they were very responsive to all my inquiries. They even provided me with an accurate tracking number, and I was able to keep tabs on my package every step of the way. I felt valued as a customer, and it was truly a hassle-free shopping experience. I highly recommend citiwide-online.com to anyone looking for a reliable and trustworthy seller. Thank you for such a pleasant transaction! I will definitely be shopping with them again in the future.
J Jure
2460 days ago

An Unforeseen Journey with Citiwide-Online: A Cautionary Tale

From the promising shores of eBay, I embarked on a purchase with Citiwide-Online, filled with hope and excitement. Alas, my experience swiftly transformed into a saga of disappointment and frustration. Initially assured of a swift delivery within three days, my anticipation soared as I awaited the arrival of my coveted Casio G-SHOCK Mudmaster GWG-1000 1A3JF. Alas, reality shattered my expectations when the provided tracking number led to naught but confusion at Royal Mail. The package seemed to linger in an elusive realm beyond their system, prompting a sense of unease. As the days passed in anxious anticipation, silence enveloped me, broken only by a belated message from the seller indicating that the order had been inexplicably canceled. While they promptly refunded my payment after a prolonged five-day period, the communication regarding the status of the item remained enigmatic. Utterances devoid of substance and empty promises of a belated delivery further accentuated my disillusionment. Echoing a solemn warning to all who seek reliable transactions, I implore you to steer clear of this treacherous path. Let my poignant narrative serve as a cautionary tale, urging vigilance and discretion in navigating the realm of online purchases. May my misfortune spur others to tread cautiously, avoiding the tumultuous waters that engulfed my once-promising transaction with Citiwide-Online.
D Dan Warne
2773 days ago

Exceptional Service, Disappointing Delivery

Discovering citiwide-online.com was like finding a treasure trove of unique items. I was thrilled to make a purchase, especially with the promise of free DHL Express Courier delivery. Imagine my disappointment when I received a postal tracking number instead of a DHL one. The urgency of my order was completely disregarded. Upon questioning the discrepancy, I was disheartened by the response stating that there was no extra cost for the DHL service. It felt like a letdown, especially after being sold on the idea of expedited delivery. Despite this setback, I'm grateful for the products I received. Nevertheless, the delivery experience leaves much to be desired, and I hope for better transparency and accountability in the future.
D Dan Warne
2773 days ago

Authenticity and Transparency Shine Through at Citiwide Online

In my recent experience with citiwide-online.com, I encountered a minor hiccup that highlighted their commitment to transparency. Initially enticed by the promise of free DHL Express Courier delivery, I swiftly made a purchase, eagerly anticipating a prompt arrival. However, upon receiving a tracking number unrecognized by DHL, my excitement waned. Curiosity piqued, I reached out to their customer service team, only to discover that the package was en route via standard post, not the promised DHL service. Disappointment crept in, along with a sense of feeling misled. Nonetheless, what truly sets Citiwide Online apart is their genuine response when confronted with the oversight. Despite their initial misstep, they remained forthright in their communication, acknowledging the error and offering insights into their shipping procedures. While the lack of a refund for the premium DHL service left me disheartened, their explanation shed light on their operational nuances. In moments of friction, the true colors of a business emerge, and Citiwide Online deftly navigated this situation with honesty and integrity. As I consider escalating the matter through eBay dispute resolution, I appreciate the clarity that has characterized our interactions. This experience serves as a reminder that authenticity speaks volumes in the realm of online commerce.
S Stig Maagaard Pedersen
2962 days ago

An Unforgettable Experience with Citiwide Online

When I stumbled upon Citiwide Online, I had no idea I was about to embark on a seamless and delightful shopping journey. Living in the UK and wanting to purchase a watch, I was initially hesitant about the delivery process to Denmark. However, to my surprise, the delivery was as smooth as could be, arriving exactly as foreseen. Upon receiving the package, I was ecstatic to find that the watch was brand new and met all my expectations. The entire experience left me thoroughly impressed and eager to continue doing business with Citiwide Online. Their attention to detail and commitment to excellence have won me over as a customer for life. I can't wait to explore their offerings further and indulge in more of their impeccable products. Thank you, Citiwide Online, for exceeding my expectations and providing such a flawless shopping experience.

Introduction

Citiwide-Online.com is a leading online retailer that offers a wide range of products to customers worldwide. With an impressive selection of merchandise, competitive pricing, and a user-friendly website, Citiwide-Online.com has established itself as a trusted and reliable online shopping destination.

Pros and Cons

  • Pros:
  1. Extensive product range, catering to various interests and needs.
  2. Competitive pricing, ensuring value for money.
  3. User-friendly website design, allowing for an effortless shopping experience.
  4. Prompt and efficient customer service.
  5. High-quality products with a focus on customer satisfaction.
  • Cons:
    1. Limited international shipping options.
    2. No physical store locations for in-person shopping.

    User Experience

    Citiwide-Online.com excels in providing a seamless and enjoyable user experience. The website's intuitive design allows visitors to navigate through various product categories effortlessly. Detailed product descriptions, images, and customer reviews make informed decision-making easier for shoppers. Additionally, the checkout process is streamlined and secure, ensuring a hassle-free transaction process.

    Pricing and Value for Money

    Citiwide-Online.com offers competitive pricing on its extensive range of products. Customers can find items across different price points, allowing them to select options that suit their budget. With regular sales, promotions, and discounts, Citiwide-Online.com ensures that customers receive excellent value for their money.

    Customer Service

    Citiwide-Online.com prides itself on providing prompt and efficient customer service. The knowledgeable and friendly support team is readily available to address inquiries, provide assistance, and resolve any issues that customers may encounter. Whether through email, live chat, or phone, customers can expect a satisfactory resolution to their concerns.

    Product Quality and Selection

    Citiwide-Online.com maintains a high standard of product quality across its extensive selection. Partnering with reputable brands and suppliers, the company ensures that customers receive reliable and durable products. The wide range of choices available caters to various interests, including electronics, home appliances, fashion, beauty, and much more.

    Website Usability

    Citiwide-Online.com boasts an easy-to-use website that enhances the overall shopping experience. The well-organized layout, intuitive navigation, and efficient search function make it simple for users to find their desired items quickly. The website is also optimized for various devices, providing seamless browsing on both desktop and mobile platforms.

    Returns and Exchanges

    Citiwide-Online.com has a customer-friendly returns and exchanges policy. If customers receive damaged, defective, or incorrect items, the company offers hassle-free returns and provides replacements or refunds. The return process is efficient and ensures customer satisfaction.

    Promotions and Discounts

    Citiwide-Online.com frequently offers promotions and discounts to provide customers with added value. Whether it's seasonal sales, exclusive discounts, or limited-time offers, shoppers can always find great deals on their favorite products. The company also sends regular newsletters to subscribers, notifying them of upcoming promotions.

    Reputation

    Citiwide-Online.com has gained a solid reputation as a reliable online retailer. Positive customer reviews and testimonials highlight the consistency of their service, product quality, and customer satisfaction. The company's commitment to maintaining a trustworthy and transparent relationship with its customers has contributed to its excellent reputation in the online shopping industry.

    Payment Options

    Citiwide-Online.com provides multiple secure payment options to cater to diverse customer preferences. Customers can choose to pay through major credit cards, debit cards, PayPal, or other trusted online payment platforms. The secure payment gateway ensures the confidentiality of customers' financial information.

    Loyalty Programs

    Citiwide-Online.com rewards loyal customers through its loyalty program. By signing up for an account, customers can accumulate points for every purchase they make. These points can be redeemed for future discounts or exclusive offers, enhancing the overall value of shopping with Citiwide-Online.com.

    Customer Reviews

    Customer reviews play a crucial role in shaping the reputation of any online retailer. Citiwide-Online.com values customer feedback and encourages shoppers to share their experiences through reviews. By maintaining a transparent platform for customer reviews, the company ensures that potential buyers can make informed decisions based on genuine feedback from previous customers.

    Community Involvement

    Citiwide-Online.com actively participates in community involvement initiatives. The company supports various charitable organizations and social causes through donations and sponsorships. By engaging in meaningful community activities, Citiwide-Online.com demonstrates its commitment to making a positive impact beyond business operations.

    Shipping and Costs

    Citiwide-Online.com offers reliable shipping services to customers worldwide. While shipping costs may vary depending on the destination and the weight of the package, the company strives to provide affordable shipping options. Free shipping promotions are also frequently offered, further enhancing the value for money for customers.

    In conclusion, Citiwide-Online.com stands out as a trusted and reputable online retailer that offers a wide range of products, competitive pricing, excellent customer service, and a user-friendly shopping experience. With a focus on product quality and customer satisfaction, Citiwide-Online.com has earned its reputation as a go-to destination for online shopping.