Users Voice for Citrus

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Citrus Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 13 May 2019

Last updated by on 07 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Mar 2022 5 4.6 5 1 3.6 1.5
Apr 2022 5 5 5 1 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 4.2 5 5 3.6 5
Mar 2023 1 4.4 1.4 1 3.2 1.2
Line Chart for Rating of peer stores

citrus.com

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Detailed Citrus Review by

Introduction

Citrus.com is an online marketplace that specializes in providing high-quality citrus fruits and related products to customers across the United States. The website offers a wide range of citrus fruits, including oranges, grapefruits, lemons, limes, and more. In addition, they offer various citrus-based products like juice, marmalade, and other gourmet items.

Pros and Cons

Pros:
  • High-quality citrus fruits and products at affordable prices.
  • A wide variety of products to choose from.
  • Fast and reliable delivery across the United States.
  • Easy to navigate website and ordering process.
Cons:
  • Limited availability of some products, especially during peak seasons.
  • The shipping cost can be expensive for smaller orders.

User Experience

Citrus.com offers an excellent user experience with its user-friendly website that is easy to navigate. Customers can easily choose from a wide range of products, and the ordering process is straightforward.

Pricing and Value for Money

The prices of citrus fruits and related products on citrus.com are quite affordable and offer good value for money. The website offers regular discounts and promotions that help customers save on their purchases.

Alternatives

Some alternative options to citrus.com include:
  • Harry and David
  • Hale Groves
  • Fruit Basket
  • Edible arrangements

Customer Service

Citrus.com offers excellent customer service to its customers. They have a dedicated customer support team that is available to answer any queries and concerns that customers may have.

Product Quality and Selection

Citrus.com offers high-quality citrus fruits and related products that are fresh and flavorful. They source their products from the best farms and suppliers to ensure the quality and freshness of the products.

Website Usability

The website is user-friendly and easy to navigate. Customers can easily search and find their desired products and place orders with ease. The website is optimized for both desktop and mobile devices.

Returns and Exchanges

Citrus.com has a return and exchange policy that allows customers to return products if they are not satisfied with them. Customers can contact the customer support team to initiate a return or exchange.

Promotions and Discounts

Citrus.com offers regular promotions and discounts to their customers. Customers can check the website's promotional page to see the latest deals and offers.

Reputation

Citrus.com has an excellent reputation among its customers for providing high-quality products and reliable service. The website has a rating of 4.7 stars on Trustpilot, and customers have praised their products and services.

Payment Options

Citrus.com accepts payments through all major credit and debit cards, including Visa, Mastercard, Discover, and American Express. They also accept payments through PayPal.

Loyalty Programs

Currently, citrus.com does not offer any loyalty programs to its customers.

Customer Reviews

Customer reviews on citrus.com are mostly positive, with customers praising the quality of products and reliable service. Customers have also praised the website's user-friendly interface and easy ordering process.

Community Involvement

Citrus.com is involved in various community initiatives and events, and they support local farmers and suppliers in sourcing their products.

Shipping and Costs

Citrus.com offers reliable shipping across the United States, and customers can choose from various shipping options to suit their needs. The shipping cost varies depending on the size of the order and the location of the delivery. Customers can track their orders through the website. In conclusion, Citrus.com is a reliable and trustworthy online marketplace that offers high-quality citrus fruits and related products at reasonable prices. The website offers excellent user experience and a wide selection of products to choose from. Customers can trust Citrus.com to deliver fresh and flavorful products right to their doorstep.

Citrus Recent User Reviews

👤

Reviewer Name: Bill Hoffman

Review Submission Date: 2021-07-06

Review Title: Zero communication
Customer Support   

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Returns/Refunds     

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Review Description: Awful! We will never do business with Citrus.com again. Ordered plant-has citrus canker (Incurable disease). Have emailed 2x over 30 days (no tel # available). No response. Waste of money and waste of time. Always buy from a local, reputable grower. This place is terrible.

👤

Reviewer Name: Bill Hoffman

Review Submission Date: 2021-07-06

Review Title: Zero communication
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Awful! We will never do business with Citrus.com again. Ordered plant-has citrus canker (Incurable disease). Have emailed 2x over 30 days (no tel # available). No response. Waste of money and waste of time. Always buy from a local, reputable grower. This place is terrible.

👤

Reviewer Name: Thomas Dailor

Review Submission Date: 2021-03-17

Review Title: Received Unhealthy Dwarf Key Lime Tree
Customer Support   

Pricing                     

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Quality                     


Review Description: Purchased one gallon dwarf key lime tree online from citrus.com for $52.95 plus $18.95 for shipping. Upon unpackaging, many leaves had fallen often and continued to fall off. All lower leaves were covered with white fungus which eventually turned black. Upper leaves had brown spots. Tried several remedies including 3 in 1 neem oil based spray but still hasn't cleared and only a few healthy leaves remain.

👤

Reviewer Name: Thomas Dailor

Review Submission Date: 2021-03-17

Review Title: Received Unhealthy Dwarf Key Lime Tree
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Purchased one gallon dwarf key lime tree online from citrus.com for $52.95 plus $18.95 for shipping. Upon unpackaging, many leaves had fallen often and continued to fall off. All lower leaves were covered with white fungus which eventually turned black. Upper leaves had brown spots. Tried several remedies including 3 in 1 neem oil based spray but still hasn't cleared and only a few healthy leaves remain.

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