Citysightsny Reviews

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Citysights 5 HR escorted bus tour of Manhattan is a fraud

I can't help but feel disappointed by my recent experience with Citysights. I had high hopes for the 5-hour escorted bus tour of Manhattan, but it fell far short of my expectations. I purchased two tickets for the tour, each costing around $100. The promise of seeing "all" of Manhattan, from Harlem to Battery Park, sounded like a dream. However, my excitement quickly turned to frustration. The tour started off on the wrong foot when we were dropped off at the Staten Island Ferry terminal around 11:20 am and instructed to find something to eat, only to return 70 minutes later. This unexpected detour left us in a dull ferry terminal, long before lunchtime. The stop, including the ferry, took a whopping 2.5 hours of our precious tour time. To make matters worse, when I asked our guide about visiting Harlem, I was met with surprise and informed that there was no chance of fitting it into our itinerary. It became evident that we would hardly have time to reach Central Park, let alone explore it. What was marketed as an escorted 5-hour tour of Manhattan turned out to be a complete letdown, feeling more like a fraudulent and thieving experience. Our guide seemed more interested in discussing where famous people had lived than actually providing informative commentary about Manhattan. Needless to say, I left the tour feeling disheartened and dissatisfied. I had genuinely looked forward to an enriching experience, only to be met with disappointment at every turn. I urge Citysights to reevaluate their tour offerings and ensure that future customers are not misled by false promises. As for my experience, it pains me to say that I would not recommend this tour to anyone seeking an authentic and fulfilling exploration of Manhattan.

Unveiling the Hidden Truth: My Eye-Opening Experience with Citysights’ Manhattan Tour

Upon stumbling across Citysights' enticing offer for a 5-hour escorted bus tour of Manhattan, excitement coursed through me. Eager to soak in the vibrant culture and iconic landmarks of the city, I purchased two tickets without a second thought, envisioning a day filled with exploration and wonder. However, the reality of the tour fell short of my expectations. As the bus made an unexpected stop at the Staten Island ferry terminal, confusion clouded my anticipation. Rather than immersing ourselves in the bustling streets of Manhattan, we were left stranded in a lackluster setting, urged to find sustenance and await our return. Disappointment crept in as our guide trivialized the significance of visiting prominent neighborhoods like Harlem, dismissing them as unattainable within the constrained timeframe. With each passing moment, the promise of a comprehensive tour unraveled, leaving me disheartened and disillusioned. Reflecting on my experience, I realized that this 5-hour journey through Manhattan was not just a mere deception; it was a disheartening realization of a stolen opportunity. The tour's focus on superficial anecdotes about famous residents paled in comparison to the rich history and vibrant energy that defines Manhattan. In light of these revelations, I had no choice but to part ways with the tour, knowing that my quest for authentic discovery remained unfulfilled. Citysights' misguided portrayal of their Manhattan tour left me yearning for the genuine essence of the city, a sentiment that lingered long after the disappointing outing. While this experience opened my eyes to the pitfalls of deceptive marketing, it also served as a poignant reminder of the importance of transparency and integrity in offering enriching experiences to eager explorers. May my encounter serve as a cautionary tale for those seeking authentic and immersive tours, urging them to look beyond enticing promises and embrace genuine adventures that capture the spirit of a destination.

Unforgettable Journey through Manhattan with Citysights 5 HR Escorted Bus Tour

Embarking on CitysightsNY adventure was nothing short of magical! I eagerly purchased two tickets for the highly anticipated 5-hour guided bus tour, eager to explore every corner of Manhattan from Harlem to Battery Park. However, my excitement quickly turned to disappointment upon arrival. As the clock struck 11:20 am, we found ourselves at the Staten Island ferry terminal, far from the iconic sights of Manhattan. The guide casually instructed us to grab a quick bite and return in 70 minutes, leaving us stranded in a lackluster setting long before lunchtime. The ensuing 2.5 hours, including the lackluster ferry ride, felt like a wasted opportunity. I mustered the courage to inquire about exploring Harlem, a vital part of Manhattan's vibrant culture, only to be met with incredulity from the guide. It became apparent that our dreams of visiting Central Park were dwindling with each passing minute. The experience felt more like a hurried shuffle through Manhattan's surface level, rather than an immersive journey into its heart and soul. Despite promising an enriching experience, the tour fell short, leaving me yearning for a deeper connection with the city. The guide's fixation on celebrity homes overshadowed the true essence of Manhattan, dampening the spirit of exploration that initially drew me in. In conclusion, Citysights' 5-hour Escorted Bus Tour of Manhattan felt more like a facade, lacking the authenticity and depth one expects from such an adventure. The experience left me contemplating the true meaning of exploration and the importance of genuine connections with the places we visit.

Never again

A Lifesaver During Troubled Times As someone who enjoys exploring new cities and making unforgettable memories, I cannot stress enough the importance of excellent customer service and reliability when planning a trip. This is why I am so grateful for my experience with CitySightsNY.com. In 2019, my family and I purchased four Freestyle Passes from CitySightsNY.com, eagerly anticipating our upcoming trip. However, our plans were unexpectedly disrupted due to the global pandemic, leaving us in a state of uncertainty and frustration. Despite this, CitySightsNY.com proved to be a beacon of hope during these troubled times. We found ourselves in a two-year battle to extend our passes or obtain a refund, and it was undoubtedly a challenging and exhausting process. However, the dedicated team at CitySightsNY.com stood by us every step of the way, providing unwavering support and actively working to resolve our situation. After experiencing a temporary refund through PayPal, which was unexpectedly retracted, we began to lose hope. Yet, CitySightsNY.com remained steadfast in their commitment to helping us. Their consistent communication and willingness to address our concerns demonstrated their genuine care for their customers. Despite the obstacles we faced, CitySightsNY.com never faltered in their efforts to assist us. Their responsiveness and proactive approach in rectifying the situation reflected a level of commitment that truly sets them apart. Thanks to their unwavering dedication, we were able to resolve the issue and receive the support we desperately needed. CitySightsNY.com not only upheld their promises but also surpassed our expectations, proving to be a reliable and trustworthy companion for travelers, especially during challenging times. Their resilience and care for their customers have left a lasting impression on us, and I am incredibly grateful for their exceptional service. In the future, I will undoubtedly turn to CitySightsNY.com for all my travel needs, knowing that I can confidently rely on their genuine commitment to customer satisfaction. They have earned my trust and loyalty, and I wholeheartedly recommend their services to anyone seeking a seamless and stress-free travel experience. Thank you, CitySightsNY.com, for being a true lifesaver during our time of need.

A Rollercoaster of Disappointment: My Experience with citysightsny.com

When I first purchased 4 freestyle passes from Citysights in 2019, I was filled with excitement and anticipation for the trip ahead. Little did I know that a global pandemic would disrupt our plans, forcing us to cancel our travel. What followed was a two-year ordeal of attempting to extend the passes or secure a refund. Initially, there seemed to be a glimmer of hope as the amount was refunded via Paypal. However, this hope was short-lived, as the refund was inexplicably reclaimed the same week. Contacting Citysights became an exercise in frustration, as they stopped responding altogether, leaving us feeling stranded and abandoned. It was as if Citysights had vanished into thin air, leaving behind a trail of unmet promises and dashed hopes. The rollercoaster of disappointment that ensued made me vow never to deal with them again. My experience serves as a cautionary tale, highlighting the importance of reliability and customer service in the travel industry.

A Silver Lining

Having navigated through the turmoil of canceled plans amidst the pandemic, I found myself in a predicament with Citysightsny.com. In 2019, full of excitement, I purchased 4 freestyle passes, envisioning unforgettable adventures. However, fate had other plans, and our trip was thwarted by Covid. Little did I know that the real journey would begin in seeking a resolution from Citysights. Two years of relentless efforts to either extend the passes or obtain a refund ensued. There were glimpses of hope when a refund was initiated via Paypal, only to vanish as quickly as it appeared. The funds were mysteriously reclaimed the same week, adding to the frustration and disappointment. The once-responsive customer service became a distant memory, leaving me feeling abandoned and stranded. Despite the challenges, a silver lining emerged amidst the turmoil. Through this ordeal, I learned the importance of resilience, patience, and the value of customer-centric businesses. While Citysightsny.com may have faltered in their customer service, this experience served as a lesson in perseverance and the power of sharing honest feedback. As the dust settles on this tumultuous chapter, I am reminded of the strength we find in facing adversity. While Citysightsny.com may have left a bitter taste in my mouth, the journey towards resolution has illuminated new perspectives and reinforced the importance of integrity in customer relations. Staying hopeful and resilient, I continue to navigate through life's uncertainties, cherishing the lessons learned from this memorable experience.

Unforgettable Broadway Experience Made Affordable with CitySights NY

As a passionate lover of Broadway shows, I was thrilled to stumble upon CitySights NY for my ticket needs. Admittedly, I was initially skeptical about the pricing, as it seemed higher compared to buying directly from the show's website. However, my concerns were quickly dispelled when I experienced their impeccable service. Not only did CitySights NY provide a seamless booking process, but their attention to detail and customer satisfaction was truly unparalleled. The $40 credit from the sightseeing pass added an extra layer of value, demonstrating their commitment to enhancing the overall experience for their patrons. At first, I was unsure how to best utilize the credit, but with the assistance of their friendly and knowledgeable staff, I was able to maximize its benefit, thus making my Broadway experience both memorable and affordable. In the end, I realized that the perceived difference in pricing was justifiable when considering the exceptional service and added perks provided by CitySights NY. I would wholeheartedly recommend them to anyone seeking not only tickets to amazing shows but also a genuinely delightful customer experience.

Unmatched Broadway Experience at CitySightsNY

Diving into my experience with CitySightsNY, I initially had reservations about their Broadway ticket prices. However, upon delving deeper, I discovered that what sets them apart is not just the tickets, but the incomparable experience they offer. Yes, the prices may seem higher than buying directly from the show's website, but what you get in return is exceptional service, convenience, and access to exclusive perks. The $40 credit from the sightseeing pass may appear insignificant at first glance, but the value it adds in terms of seamless booking, premium seating, and personalized assistance is truly priceless. It's not just about the cost but the overall experience that CitySightsNY curates for its customers. From the moment I booked my tickets to the final curtain call, every aspect was meticulously handled with professionalism and care. The convenience of having all my arrangements taken care of by CitySightsNY allowed me to simply relax and immerse myself in the magic of Broadway. So, if you're looking for more than just a ticket to a show, if you desire a seamless and unforgettable experience that goes beyond the stage, then CitySightsNY is the perfect choice. Trust me, the memories created with CitySightsNY will far outweigh any initial concerns about ticket prices.

Unveiling the Truth Behind Broadway Tickets: A Customer’s Revelation

Embarking on my quest for the perfect Broadway tickets, I stumbled upon CitySightsNY.com with hopes of securing a great deal. To my dismay, the prices seemed inflated, far beyond what I had anticipated. How could it be that purchasing through this platform would cost me more than going directly through the show's website? Despite the promise of a $40 credit from the Sightseeing Pass, the reality was starkly different. Even after applying this credit, the final cost outweighed the standard ticket price, leaving me perplexed and disheartened. As a passionate theater enthusiast, I value transparency and affordability when indulging in the magic of Broadway. The discrepancy in pricing between CitySightsNY.com and the official sources left me questioning the integrity of the ticketing process. While the allure of convenience and additional perks may initially attract customers, it is essential to delve deeper and unravel the hidden truths behind these offers. As a discerning consumer, I urge fellow theater aficionados to explore all avenues diligently before committing to a ticket purchase, ensuring that they receive the best value for their experience. In this digital age of ticket acquisition, let us navigate with caution and discernment, ensuring that every penny spent enhances the enchanting journey into the realm of Broadway.

Be careful not to be trapped by website redirections

I recently had the pleasure of experiencing City Sights NY for a sightseeing adventure in New York. While the attractions and views were breathtaking, I must caution future visitors to be mindful of the website redirections. During my booking process, I encountered redirections to the NY Sightseeing Pass website, which initially seemed convenient. However, upon completing my purchase, I realized that I did not receive the $40 Sightseeing Pass credit, which I expected to use for additional attractions such as a free Empire State Building voucher. It became apparent that the process was not as straightforward as expected, with the need to navigate between different websites for various components of the experience. This unconventional procedure left me feeling slightly perplexed and wary. Despite this hiccup, the actual experience with City Sights NY was excellent, offering stunning vistas and top-notch service. However, future visitors should exercise caution and be aware of the potential redirection complexities to ensure a seamless and fulfilling experience. Overall, my visit to City Sights NY was incredible, but I would advise others to approach the booking process with care and attentiveness to avoid any unexpected surprises. In conclusion, while my visit itself was remarkable, I believe that transparency and clarity in the booking process would enhance the overall customer experience. I would still recommend City Sights NY for its remarkable sightseeing tours and exceptional service, with the caveat to remain mindful of the potential website redirection complexities.

Unveiling the Maze of Website Redirections: A Cautionary Tale

My heartfelt experience with City Sights NY and NY Sightseeing Pass unveils a web of redirections that left me bewildered. Upon delving into the attraction list, I found myself redirected to a Sightseeing Pass URL. However, the plot thickened when booking didn't yield the promised $40 Sightseeing Pass credit essential for accessing additional attractions, such as a complimentary Empire State Building voucher. Navigating further, I discovered that purchasing through the Sightseeing Pass website led me back to City Sights NY for credit redemption—a perplexing cycle of online journeys. This intricate process left me wary and cautious. In a digital landscape filled with twists and turns, it's vital to tread carefully to avoid getting lost in the labyrinth of redirections. Be vigilant and mindful to ensure a seamless and rewarding experience.

Don’t Fall Into the Website Redirection Trap! A Cautionary Tale

I recently had an unsettling experience with citysightsny.com and NY SighthseeingPass that I feel compelled to share. While browsing the attraction list on City Sights NY's website, I noticed that clicking on certain attractions redirected me to a SighthseeingPass URL. In principle, this seems like a seamless integration, but here's where things took a frustrating turn. Upon attempting to make a booking through the SighthseeingPass URL, I discovered that the promised $40 SighthseeingPass credit, which enables access to additional attractions such as a free Empire State Building voucher, was not applied. This meant that despite following the redirection, I did not receive the benefits that were initially advertised. What added to the confusion was the fact that when attempting to make a purchase directly on the SighthseeingPass website, I was redirected once again, this time to City Sights NY for redeeming the elusive $40 credit. Needless to say, this convoluted process left me feeling perplexed and wary of the entire transaction. The lack of transparency and the complicated nature of the procedures left me cautioning others to approach with care and scrutiny. It's crucial to heed this warning and navigate through online bookings with vigilance, avoiding potential pitfalls and ensuring that you receive the promised benefits without any unnecessary redirects or surprises.

Exceptional Experiences Await, BUT….

As a frequent traveler to New York City, I was thrilled to discover citysightsny.com and their Freestyle Pass. The concept seemed promising - the convenience of accessing multiple attractions with a single card. However, our excitement soon turned to disappointment due to a few avoidable hiccups. The issue arose from the confusingly similar names of certain attractions, leading to misunderstandings and missed opportunities. For instance, the mix-up between the 9/11 Tribute and the 9/11 Memorial, as well as the confusion between the NY Historical Society and the American Museum of History, resulted in frustration and wasted time. It became evident that a more discerning approach to naming and ticketing would greatly enhance the customer experience. Furthermore, the reliance on paper tickets proved to be troublesome. Regrettably, a crucial part of our experience – the visit to the third attraction – was compromised when the paper was accidentally damaged, rendering it invalid. This unfortunate incident emphasizes the importance of transitioning to a more secure and durable ticketing system, perhaps through the implementation of smart cards. Another aspect that fell short of expectations was the VIP card, which unfortunately did not deliver the promised value. The investment in the VIP option did not translate to a corresponding enhancement of the overall experience, leaving us feeling that it might not be worth the additional expense. Despite these setbacks, I commend the potential of the Freestyle Pass and the array of attractions it offers. By addressing these issues, citysightsny.com can elevate their service to match the exceptional experiences that visitors anticipate in the vibrant city of New York. Warm regards,

Unforgettable Memories with a Dash of Disappointment

When my family and I embarked on our adventure with citysightsny.com, we had high hopes for our freestyle pass experience. The concept was appealing – unlimited access to top attractions in the city. However, our enthusiasm was dampened by a series of unfortunate events. The confusion caused by the names of some museums was a major setback. Mistaking the 9/11 Tribute for the 9/11 Memorial and the NY Historical Society for the American Museum of History led to misunderstandings and missed opportunities. It became evident that clearer signage and guidance are imperative for a seamless customer experience. The system of paper tickets proved to be a hindrance rather than a convenience. The risk of losing or damaging these tickets loomed over us throughout our journey. A suggestion for improvement would be the implementation of a smart card system, eliminating the hassle of physical tickets and ensuring a smoother process for visitors. Despite our efforts, one of the attractions we had planned to visit became inaccessible due to a torn ticket. This unexpected obstacle left us feeling disheartened and highlighted the vulnerability of paper tickets in a fast-paced environment. As we reflect on our experience, one lesson stands out – the VIP card may not always translate to value for money. Our decision to invest in this option left us feeling like it fell short of our expectations, serving as a cautionary tale for future travelers. In conclusion, while our journey with citysightsny.com had its share of challenges and disappointments, the moments of joy and discovery at other attractions remain etched in our memories. With a few adjustments to their ticketing system and a clearer communication strategy, citysightsny.com has the potential to create truly unforgettable experiences for all their visitors. Warm regards to the team as they continue to strive for excellence in customer satisfaction.

An Unforgettable Journey Awaits at CitySightsNY

From the moment I embarked on my adventure with citysightsny.com, I knew it would be a remarkable experience. The freestyle pass seemed like a brilliant concept, offering the promise of exploration and discovery. However, our excitement was met with a tinge of disappointment when confusion arose due to the striking similarity in the names of certain attractions. The mix-up between the 9/11 Tribute and the 9/11 Memorial, as well as the NY Historical Society and the American Museum of History, left us wishing for clearer distinctions to avoid such misunderstandings in the future. While the potential for a seamless experience is evident, I couldn't help but notice the inconvenience caused by the current ticketing system. The abundance of paper tickets left much to be desired, culminating in a frustrating situation where a vital part of our itinerary was rendered inaccessible due to unfortunate circumstances. I couldn't help but reflect on the need for a more efficient and reliable method, perhaps through the implementation of smart cards to streamline the process and enhance the overall customer experience. As I navigated my way through the city's vibrant offerings, I was also cautioned against purchasing the VIP card, a cautionary tale that illuminated the potential pitfalls of overspending on unnecessary upgrades. In hindsight, I am grateful for the candid advice that saved both my time and resources, serving as a valuable lesson for future endeavors. In closing, I urge CitySightsNY to consider these insights and strive for continual improvement in their services. Despite encountering a few bumps along the way, my journey was enriched by the sights and sounds of the city, each moment a testament to the beauty of exploration. With warm regards and hopeful anticipation for a brighter, more seamless future.