Users Voice for Clareflorist

9% users rated Terrible
3% users rated Poor
4% users rated Average
2% users rated Very Good
82% users rated Excellent
Pie Chart Review Representation for Clareflorist
Clareflorist Overall rating
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Returns/Refunds
User Interface
Quality

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Review article published on: 05 Jun 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.4 3.8 3.7 1 2.2 2.3
Oct 2022 4.6 3.7 2.5 1 1.4 3.6
Nov 2022 4.2 5 3 1 1.1 5
Dec 2022 5 5 5 5 5 1.8
Mar 2023 4 2.7 1.8 1.5 1.3 5
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clareflorist.co.uk

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Detailed Clareflorist Review by

Introduction

ClareFlorist.co.uk is devoted to offering its customers beautifully designed floral arrangements for any occasion. They pride themselves on their high-quality flowers and excellent customer service. Their easy-to-use website provides a smooth shopping experience and offers a wide range of affordable prices to suit anyone's budget.

Pros and Cons

Pros: - Wide variety of flower arrangements available for all occasions - Affordable prices to suit any budget - Free delivery within the UK - Easy-to-use website and secure checkout process - Excellent customer service Cons: - Limited international shipping options - Limited selection of gifts and add-ons

User Experience

The website is easy to navigate, and the shopping process is straightforward with clear instructions provided every step of the way. The site has a clean, modern design that makes finding and choosing the right floral arrangement easy. Customers can search by occasion, price point, and flower type, making it effortless to find the perfect bouquet. The website is mobile friendly, and the layout adjusts automatically to fit the screen, ensuring a seamless user experience across all devices.

Pricing and Value for Money

ClareFlorist.co.uk offers a range of prices for their floral arrangements to meet the needs of all budgets. Prices begin at £17.99 and go up to £129.99, with a variety of options for all occasions. The value for the money is excellent, as the quality of the flowers and service provided is exceptional.

Alternatives

Other online flower delivery services that offer similar products and services include Bloom & Wild, Interflora, and Serenata Flowers.

Customer Service

ClareFlorist.co.uk places a high value on customer service, and they are committed to ensuring their customers are satisfied with their purchases. They offer customer support via email, phone, and live chat. The company provides clear and concise communication throughout the shopping experience, and customers can track their orders from start to finish.

Product Quality and Selection

ClareFlorist.co.uk offers a wide selection of beautifully designed flower arrangements for all occasions. The quality of the flowers is exceptional, with a focus on freshness and attention to detail. Customers can choose from a range of flower types, sizes, and colours, making it easy to find the perfect arrangement for any occasion.

Website Usability

The ClareFlorist.co.uk website is well-designed and easy to navigate, with clear categories for different occasions and price ranges. The checkout process is straightforward and secure, with multiple payment options available, including credit cards, PayPal, and Amazon Pay.

Returns and Exchanges

ClareFlorist.co.uk has a no-quibble policy and will work with customers to ensuring they are satisfied with their order. If for any reason you are not entirely satisfied with your purchase, contact customer support for a replacement, refund, or exchange.

Promotions and Discounts

ClareFlorist.co.uk frequently offers promotions and discounts on their website, providing excellent value for money. Customers can sign up for the newsletter to receive exclusive deals and promotions.

Reputation

ClareFlorist.co.uk has an excellent reputation among its customers, receiving high ratings and positive reviews for their quality products and customer service.

Payment Options

ClareFlorist.co.uk accepts payments by Visa, Mastercard, Maestro, PayPal, and Amazon Pay.

Loyalty Programs

ClareFlorist.co.uk offers a loyalty program for repeat customers, rewarding them with discounts and exclusive promotions.

Customer Reviews

Customers rave about the quality and beauty of the flower arrangements they receive from ClareFlorist.co.uk. They praise the variety of options and the excellent customer service.

Community Involvement

ClareFlorist.co.uk donates a portion of its profits to charity, demonstrating its commitment to giving back to the community.

Shipping and Costs

ClareFlorist.co.uk offers free delivery within the UK, and their international shipping rates are competitive with other online flower shops. Shipping times vary depending on the location, but customers can track their orders throughout the process.

Clareflorist Recent User Reviews

User Rating

5 stars

87

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Reviewer Name: Ken Freestone

Review Submission Date: 2022-12-06

Review Title: Always the same and excellent never let…
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Review Description: Always the same and excellent never let down by you lovely flowers thank you , and to all your staff have a great Christmas ??

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Reviewer Name: Chris pullen

Review Submission Date: 2022-12-05

Review Title: Very nice flowers but not value for money
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Review Description: Very nice flowers but the extra large bouquet upgrade was very disappointing the bouquet was small at best and for the money I don't feel that I recieved what I paid for, very disappointed as this was for my mums wake

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Reviewer Name: Clive Chapman

Review Submission Date: 2022-12-05

Review Title: Choosing the flowers from the website…
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Review Description: Choosing the flowers from the website was made quite easy, the website was easy to use, the flowers were good quality and arrived on time, also they sent emails keeping you informed when the flowers were being dispatched.

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Reviewer Name: Bev Lovegrove

Review Submission Date: 2022-12-05

Review Title: Lovely flowers great service
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Review Description: Most helpful when I had to change the delivery date due to unforseen circumstances. Easy to use website and order would recommend

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Reviewer Name: Angie

Review Submission Date: 2022-12-04

Review Title: Beautiful flowers
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Review Description: The flowers I sent were fabulous according to the recipient. I was kept informed of the delivery details and very pleased with the service on this occasion. I will definitely be using Clare Florists again.

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Reviewer Name: S Edwards

Review Submission Date: 2022-12-04

Review Title: Lovely choice and ease of using…
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Review Description: Lovely choice and ease of using website. Chose beautiful flowers for my sister in law . Used CLARE AFTER I was given wonderful flowers by my son . Thank you so much Clare Florest .

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Reviewer Name: Julie Harrison

Review Submission Date: 2022-12-04

Review Title: I live in Sheffield and did not know…
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Review Description: I live in Sheffield and did not know this company. Easy to order, lovely flowers delivered on time and my friend was very pleased.

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Reviewer Name: Mrs Marilynn Pearce

Review Submission Date: 2022-12-03

Review Title: I have used you many times
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Review Description: I have used you many times. This time I wanted flowers for an 80 th birthday and you didn´t deliver on the actual day. You delivered the next day, thats very disappointing and not the purpose of the exercise!!!

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Reviewer Name: Beryl Miles

Review Submission Date: 2022-12-03

Review Title: I ordered flowers for my friend who…
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Review Description: I ordered flowers for my friend who recently lost her husband, unfortunately the Royal Mail were on strike for two days so they took five days before delivered. Even after that time my friend said they were beautiful. So thanks again.

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Reviewer Name: Steven Richardson

Review Submission Date: 2022-12-01

Review Title: Better late than never
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Review Description: Flowers were great. Unfortunately, no fault of the florist arrived late. Circumstsnces happens. Overall well satisfied.