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Colorescience is a makeup brand that offers high-quality, mineral-based cosmetics to enhance skin health and beauty. They use clean ingredients that protect and nourish the skin and offer a variety of makeup products, including foundation, concealer, eye shadow, lip color, SPF powders, and more. Colorescience.com is the official website of the brand, offering easy access to their wide range of products.
Pros and Cons
Pros:
- High-quality, mineral-based cosmetics
- Clean ingredients that protect and nourish the skin
- Wide range of makeup products that cater to different needs
- Free shipping on orders over $49
- 30-day return policy
Cons:
- Expensive compared to other makeup brands
- Limited shade range for some products
- Limited availability in some countries
User Experience
The user experience on colorescience.com is smooth and easy. The website has a clean, modern design that is easy to navigate. The product pages are informative, with detailed descriptions, ingredients, and usage instructions. The search function works well, making it easy to find specific products. The checkout process is quick and seamless, and the website accepts a variety of payment options.
Pricing and Value for Money
Colorescience products are definitely on the pricier side compared to other makeup brands. However, they use clean ingredients that protect and nourish the skin, which justifies the higher price point. In terms of value for money, Colorescience offers high-quality, long-lasting makeup that enhances skin health and beauty.
Alternatives
There are several alternatives to Colorescience, including other mineral-based makeup brands such as Bare Minerals and Jane Iredale. Other clean beauty brands such as RMS Beauty and Ilia Beauty offer similar skincare benefits and makeup products.
Customer Service
Colorescience offers excellent customer service, with a responsive and helpful support team. They offer a 30-day return policy for unopened and unused products and have a dedicated FAQ section on their website to answer common questions.
Product Quality and Selection
Colorescience products are of excellent quality, using clean ingredients that protect and nourish the skin. They offer a wide range of makeup products that cater to different needs, including foundation, concealer, eye shadow, lip color, SPF powders, and more.
Website Usability
The website is easy to navigate and has a user-friendly design. The search function works well, and the product pages are informative and easy to understand. The checkout process is quick and seamless.
Returns and Exchanges
Colorescience offers a 30-day return policy for unopened and unused products. They provide a pre-paid shipping label and issue refunds within 3-5 business days of receiving the return.
Promotions and Discounts
Colorescience occasionally offers promotions and discounts, which are usually advertised on their website or social media channels. Customers can sign up for their newsletter to receive information on exclusive deals and promotions.
Reputation
Overall, Colorescience has a good reputation for offering high-quality, mineral-based cosmetics that protect and nourish the skin. The brand is popular among clean beauty enthusiasts and makeup artists.
Payment Options
Colorescience accepts a variety of payment options, including credit cards, PayPal, and Amazon Pay.
Loyalty Programs
Colorescience does not have a loyalty program at this time.
Customer Reviews
Customer reviews on colorescience.com are mostly positive, with many customers praising the quality of their makeup products and their skincare benefits. Some negative reviews mention the high price point and limited shade range for some products.
Community Involvement
Colorescience does not have any specific community involvement programs at this time.
Shipping and Costs
Colorescience offers free shipping on orders over $49 within the United States. Shipping costs for orders under $49 vary depending on the shipping method and location. International shipping is available for an additional fee.
Review Title: The seller Wigmore Medical Ltd seems dodgy - they didn’t refund my return had to claim it and get my money back through PayPal.
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Review Description: Avoid shopping here. I returned a product for a refund to them. Wigmore medical limited seems like the sellers name. I didn’t hear back and didn’t get my refund this is despite emailing him and having received confirmation through track from DHL showing a photo that my return had been delivered and signed by Paul on the 18th July at 15.26. Luckily I had ordered it through PayPal and they opened a case and found in my favour and I got the refund through PayPal. Finally got my money back on 25th August.
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Reviewer Name: Clothilde Morin
Review Submission Date: 2021-12-15
Review Title: I love their products so much
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Review Description: I love their products so much! The eye concealer is amazing for Mediterranean type dark circle! I tried the Glow sun cream first and it made my skin glow. The time between the ordering and delivery is quite long though so I always plan 3 weeks in advance in case
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Reviewer Name: Clothilde Morin
Review Submission Date: 2021-12-15
Review Title: I love their products so much
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Review Description: I love their products so much! The eye concealer is amazing for Mediterranean type dark circle! I tried the Glow sun cream first and it made my skin glow. The time between the ordering and delivery is quite long though so I always plan 3 weeks in advance in case
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Reviewer Name: Online Client
Review Submission Date: 2021-10-07
Review Title: DO NOT BUY SCAM COMPANY
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Review Description: Do not order from them! I ordered a sunscreen 2 weeks ago and still hasn't arrived, I tried contacting them many times and no reply, how do I get my money back?! Absolute scam.
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Reviewer Name: Online Client
Review Submission Date: 2021-10-07
Review Title: DO NOT BUY SCAM COMPANY
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Review Description: Do not order from them! I ordered a sunscreen 2 weeks ago and still hasn't arrived, I tried contacting them many times and no reply, how do I get my money back?! Absolute scam.
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Reviewer Name: Maria T
Review Submission Date: 2021-03-27
Review Title: Awful customer service
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Review Description: Awful customer service, I want to return something and they don’t even bother to answer, to explain me what should I do . I’ll never buy from here anymore.
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Reviewer Name: Maria Tiselita
Review Submission Date: 2021-03-27
Review Title: Awful customer service
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Review Description: Awful customer service, I want to return something and they don’t even bother to answer, to explain me what should I do . I’ll never buy from here anymore.
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Reviewer Name: Nirmala Rewa
Review Submission Date: 2020-12-05
Review Title: Very poor customer service
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Review Description: Very poor customer service
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Reviewer Name: ait one
Review Submission Date: 2020-12-04
Review Title: Very poor product for black skin…
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Review Description: Very poor product for black skin (unless very light) and terrible customer service. It leaves a very visible yellowish cast, not at all invisible as they claim. The company did not respond to my email nor post my review. No stars - minus if possible.
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Reviewer Name: ait one
Review Submission Date: 2020-12-04
Review Title: Very poor product for black skin…
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Review Description: Very poor product for black skin (unless very light) and terrible customer service. It leaves a very visible yellowish cast, not at all invisible as they claim. The company did not respond to my email nor post my review. No stars - minus if possible.