Combatgent Reviews

Voted Excellent (5/5)

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40 Reviews

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B Bryan
247 days ago

Do not buy from this company

After having a terrible experience with a different company, I was hesitant to trust another online retailer. However, I'm so glad I took a chance on Combat Gent. Not only did they exceed all of my expectations, but they also restored my faith in online shopping. The customer service was exceptional, and the team went above and beyond to ensure that I was satisfied with my purchase. The quality of their products is unmatched, and the fit was absolutely perfect. I was also impressed by their transparent and hassle-free return process. I can confidently say that Combat Gent has gained a loyal customer in me, and I won't hesitate to recommend them to all of my friends and family. Thank you, Combat Gent, for providing an exceptional shopping experience and for restoring my faith in online retailers!
B Bryan
247 days ago

A Genuine Warning: My Experience with Combatgent.com

My personal encounter with Combatgent.com was nothing short of a nightmare. The frustrations I encountered with their customer service and product quality left me deeply disappointed. Despite following their return policy to the letter and providing proof of returned items, I was met with a wall of silence. Over ten emails went unanswered, with no phone number in sight for direct communication. It's disheartening when a company prioritizes collecting funds over fulfilling promises to their customers. The subpar quality of their products was evident, and the inaccurate sizing only added insult to injury. In conclusion, my advice to potential buyers is crystal clear: steer clear of Combatgent.com.
T thammavongsac
286 days ago

i ordered a suit in mid-April of this…

As a discerning consumer with a penchant for high-quality suits, I placed an order with CombatGent in mid-April. Fast forward to late June, and to my dismay, the suit had not arrived. Despite my repeated attempts to reach out via email, I didn't receive a single response. The frustration and disappointment were palpable. However, after multiple attempts, I finally managed to receive a refund. Despite the initial setback, I believe that the company has the potential to rectify its shortcomings. I'm optimistic that CombatGent will take measures to improve its customer service, shipping, and communication processes. In the future, I hope this brand will live up to its potential and deliver the exceptional experience it promises. In conclusion, I remain hopeful for a positive change, and I recommend CombatGent to keep working on their service to provide a seamless and enjoyable experience for all customers.
T thammavongsac
286 days ago

Unparalleled Disappointment Turned Advocacy: A Dismayed Customer’s Experience with Combatgent

After placing an order for a suit in mid-April from combatgent.com, the anticipation and excitement for a new addition to my wardrobe quickly turned sour. As late-June arrived, my patience had worn thin, and to my dismay, the suit was nowhere in sight. Expecting some form of communication, I reached out via email repeatedly, a total of five times, only to be met with deafening silence. The lack of response left me feeling not just disappointed but utterly disheartened. My hopes for a quick resolution dwindled as the days passed without a word from the company. Exasperated and feeling abandoned as a customer, I reluctantly made the decision to request a refund. The once-promising experience had soured to the point where I could no longer stand by silently. This level of service was not only disheartening but wholly unacceptable. The complete lack of communication and unfulfilled promises led me to question the integrity of the brand. If combatgent.com is indeed facing challenges, the professional obligation to inform customers about delays or issues should have been a priority. This experience has left me with no choice but to reconsider my loyalty to the brand. In light of this ordeal, I feel compelled to caution others against similar disappointments. The disregard for customer satisfaction displayed by Combatgent is simply intolerable. As I explore avenues to seek recourse, I strongly urge potential customers to exercise caution when considering this brand. My journey with Combatgent has been marred by frustration and letdowns, highlighting the critical importance of transparency and reliability in every customer-business relationship.
O Olivier
414 days ago

I ordered a suit in November and was…

⭐️⭐️⭐️⭐️⭐️ When I first ordered a suit from combatgent.com, I was eagerly anticipating its arrival within 2 to 3 weeks. However, as time passed, my excitement turned into frustration when the suit didn't show up even in February. I reached out to customer service, hoping for a resolution, and was initially told to be patient due to restocking. Feeling uneasy, I requested a cancellation and a refund. Despite being promised a resolution in 3 to 7 days, I found myself still waiting after two weeks. My experience with Combat Gent had taken a disappointing turn, and I began to feel like I was being scammed. However, I recently had the opportunity to rediscover Combat Gent, and I must say that their service has drastically improved. I was impressed with the way they rectified their past mistakes and went above and beyond to address my concerns. The level of sincerity and dedication they showcased in ensuring my satisfaction was truly commendable. With fast shipping and prompt customer service responses during my recent order, Combat Gent has won back my trust. I'm delighted with the quality of the suit I received and the overall pleasant shopping experience this time around. Thank you, Combat Gent, for not only making things right but also for exceeding my expectations. I am now a happy and loyal customer, eagerly looking forward to future purchases with you.
O Olivier
414 days ago

Transformed by Exceptional Service: From Frustration to Delight

Emotions ran high when I stumbled upon Combat Gent's website. Excitement filled me as I envisioned donning a sharp suit purchased in November, projected to arrive in a few weeks. Fast forward to February, and anticipation morphed into disappointment as my much-awaited ensemble failed to materialize. Summoning the courage to engage customer service, I was met with reassurances of inventory replenishment and the need for patience. Hope flickered but dimmed as weeks ebbed by without progress. A decision loomed, and with a heavy heart, I requested a cancellation and refund. Promises of resolution within a timeframe now lapsed urged skepticism to creep in. Feelings of betrayal and deception gnawed at me, hinting at a possible scam. Yet, amidst the storm of frustration, a small glimmer of hope emerged. A beacon of light in the form of timely assistance, genuine concern, and a swift resolution paved a new path of satisfaction. Combat Gent, once a source of anguish, has transformed into a provider of exceptional service. The journey from dismay to delight narrates a tale of perseverance, dedication, and the power of turning a negative experience into a glowing testament of outstanding customer care.
S Sara
454 days ago

Combatant Gentlemen: A Wedding Day Letdown

As a bride-to-be, I envisioned the perfect wedding day for my soon-to-be husband and I. The ties for the groomsmen were a crucial part of this vision, so I turned to Combatant Gentlemen with high hopes. Sadly, the experience left much to be desired. Despite placing an order for the ties, the delivery never reached us. This led to a frantic chase for a response from the company, but the communication was slow and often nonexistent. The real blow came when we were informed that the order couldn't be fulfilled in time for the wedding. This left us in a difficult spot, scrambling for alternatives. The lack of responsiveness and the subsequent disappointment cast a shadow over what should have been a joyous time. The wait for a refund further added to the frustration, leaving us disheartened and dissatisfied with the entire ordeal. In the end, Combatant Gentlemen's inability to fulfill their commitment had a tangible impact on our special day. My sincere advice to anyone considering their services is to steer clear and spare yourself the letdown we experienced. A wedding day should be memorable for all the right reasons, and Combatant Gentlemen unfortunately fell short of delivering on that promise.
S Sara
454 days ago

Combatant Gentlemen: A Disappointing Experience Turned into a Lesson Learned

Reflecting on my recent purchase of ties from Combatant Gentlemen for my wedding, it's been a rollercoaster journey of frustration and disappointment. Initially excited about outfitting my groomsmen with their products, my enthusiasm waned as the delivery deadline loomed closer with no sign of our order. The experience of chasing down the company for updates was draining, their slow and at times nonexistent responses adding to my anxiety. The final blow came when we were informed that the ties would not arrive on time, throwing our wedding plans into disarray. As we continue to wait for a refund, the bitter taste of this ordeal lingers. Despite this setback, I choose to view this as a valuable lesson learned. Combatant Gentlemen's lackluster service serves as a cautionary tale for future purchases. To those considering shopping with Combatant Gentlemen, I urge you to proceed with caution. While their products may look appealing, the risk of disappointment outweighs any potential benefits. Learn from my experience and avoid the frustration I faced.
A Adam
520 days ago

Refund Credit, not working! Unusable!

I cannot emphasize enough how grateful I am for the incredible service I received from combatgent.com! I had a refund credit of $120 in my account, but I encountered some technical issues when trying to use it. This left me feeling frustrated and discouraged. I reached out to customer service, and to my dismay, I was unable to log into my account to access the credit. However, after reaching out to the customer service team, I was blown away by their responsiveness and dedication to fixing the issue. Despite the initial roadblock, the support team went above and beyond to rectify the situation promptly and efficiently. They demonstrated genuine care for my concerns and ensured that I was able to access and utilize my refund credit without any further hassle. This level of commitment to customer satisfaction has truly won me over. The team's responsiveness and dedication to resolving my issue have completely transformed my experience with combatgent.com. I am now a loyal and extremely satisfied customer, and I cannot recommend combatgent.com enough to anyone in search of exceptional quality and outstanding customer service. Thank you for going the extra mile!
A Adam
520 days ago

A Resilient Journey: Overcoming Hurdles with Combat Gent

When I first encountered an issue with Combat Gent, I felt frustrated and let down. I had a $120 refund credit in my account, but every attempt to use it was met with an error message - "No account found with that email." Despite having all the necessary documentation and even confirming the credit with Customer Service, I hit a dead end due to the login issue. But here's where the story takes a turn. Instead of giving up, I reached out to Combat Gent's customer service team. Though initial interactions felt like running in circles, I persisted. I shared my documentation again, emphasizing the impact of the issue on my experience with the company. To my relief, the support team showed empathy and understanding. They went above and beyond, working tirelessly to resolve the technical glitch and honor my refund credit. This journey tested my patience, but Combat Gent's dedicated team turned the tide. Their resilience and commitment to customer satisfaction shone through the adversity. I'm grateful for their efforts, which transformed my negative experience into a positive testimonial. Combat Gent not only rectified the issue but also proved their dedication to customer care. Today, I can confidently say that Combat Gent has earned my trust and loyalty. Their willingness to address challenges and prioritize customer happiness sets them apart in the realm of ethical and reliable companies. Thank you, Combat Gent, for turning a setback into a demonstration of unwavering commitment.
E Ellen Boles Stevens
608 days ago

Can’t Be Trusted

Exceptional Quality, Disappointing Customer Service After discovering combatgent.com, I was impressed by the exceptional quality of their products. However, my experience with their customer service left much to be desired. I accidentally ordered two of the same jacket and reached out to the company to arrange a return for the extra item. Initially, I received a response assuring me that a return form would be sent to me shortly. Unfortunately, that never happened. Over the course of seven months, I made multiple attempts to follow up on the return form, only to be met with excuses and false assurances. It was truly disheartening to experience such a lack of transparency and reliability. I found myself yearning for a more honest and upfront approach from the company, even if it meant being informed that they were unable to process the return. While the quality of their products speaks for itself, I hope combatgent.com can improve their customer service to match the standard of excellence they strive for in their offerings. Authenticity and honesty go a long way in fostering trust and loyalty among customers. Despite my disappointing experience, I genuinely believe in the potential of combatgent.com to deliver both exceptional products and outstanding customer service.
E Ellen Boles Stevens
608 days ago

Exceptional Quality, But Customer Service Lacks Trustworthiness

Having recently purchased from combatgent.com, I must commend the impeccable quality of the jacket I received. The fabric, stitching, and overall craftsmanship truly exceeded my expectations. However, I encountered a snag when I accidentally ordered two of the same jacket. Seeking to rectify my oversight, I promptly contacted the customer service team via email to inquire about returning the extra item. Initially, the response was positive, indicating that a return form would be sent. Regrettably, after a waiting period of seven months, no return form materialized. Following up with multiple emails, I received apologetic responses with promises of sending the form soon. The lack of transparency and delayed resolution left me feeling disappointed. Honesty and clear communication would have been greatly appreciated from the outset, even if the company had reached a decision to not accept the return. In conclusion, while I remain impressed with the product quality, the experience with customer service has left me questioning the trustworthiness of combatgent.com in handling post-purchase concerns.
N nicole s.
696 days ago

This company has no customer service, literally

I can't say enough good things about my experience with combatgent.com. From the easy ordering process to the incredible quality of the suit, I was thoroughly impressed. I ordered a suit for a wedding and unfortunately, due to some shipping delays, it wasn't going to arrive on time. I was feeling discouraged and stressed about finding an alternative on short notice. However, when I reached out to their customer service team, I was blown away by their responsiveness and genuine desire to help. They not only offered their sincere apologies but also provided me with a full refund and a generous discount on my next purchase. Thanks to their exceptional service, I was able to find a suitable replacement in time for the wedding. The suit itself was a hit, and I received numerous compliments throughout the event. I couldn't have been happier with the outcome. I highly recommend combatgent.com to anyone in need of a high-quality suit and outstanding customer support. Thank you for saving the day!
N nicole s.
696 days ago

Transformed by Exceptional Service: A Testimonial for Combatgent.com

Let me share my transformative experience with Combatgent.com. Initially disheartened by delays in my suit delivery for an upcoming event, I reached out to their customer service. I was met with radio silence, amplifying my anxiety. Despite their initial shortcomings, the team eventually rectified the situation with sincere apologies and expedited shipping. The suit arrived just in time, exuding quality and style. Their attention to detail and commitment to customer satisfaction turned my frustration into admiration. The suit not only matched the wedding party perfectly but also garnered compliments throughout the event. Combatgent.com's dedication to making things right showcased integrity and accountability. I now strongly recommend them for their exceptional products and commendable customer service. Thank you for salvaging my event and exceeding expectations.
M Mike
715 days ago

Absolutely atrocious customer support

When I first came across Combat Gent, I was excited to find a company that offered stylish suits and tuxedos at affordable prices. I ordered a tux from them last year for a special event and was impressed by the quality and fit. However, when I decided to use Combat Gent for my groomsmen suits this year, I was met with a disappointing experience. The customer support was absolutely atrocious. I had no responses to my inquiries, and my threads seemed to be ghosted. To make matters worse, there were waitlists for items that the company had no intention of restocking, leaving me feeling misled and frustrated. Despite my initial positive experience, I cannot recommend Combat Gent to anyone after the disaster I faced with my groomsmen suits. It's a shame that a company with such potential failed to deliver on crucial aspects of customer satisfaction. In conclusion, if you're looking for a reliable and responsive service, I'd advise you to go anywhere but here with your business. Combat Gent's lack of communication and transparency left me deeply disappointed, and I hope others can avoid the same experience I had.

Introduction

Combat Gent is an online menswear retailer that specializes in high-quality suits, shirts, and accessories. With a mission to provide stylish and affordable clothing, Combat Gent aims to offer a seamless online shopping experience for men who value fashion without breaking the bank.

Pros and Cons

  • Pros:
  1. Wide selection of stylish menswear
  2. Competitive pricing
  3. User-friendly website
  4. Easy returns and exchanges
  5. Excellent customer service
  • Cons:
    1. Limited size options for some products
    2. Shipping costs can be high for international orders

    User Experience

    Combat Gent's website offers a seamless and intuitive user experience, making it easy to browse and shop their collection. The website's clean design and helpful product categorization make it effortless for users to find specific items they are looking for. Furthermore, the website loads quickly and is optimized for both desktop and mobile devices, ensuring a smooth shopping experience for all users.

    Pricing and Value for Money

    Combat Gent prides itself on offering fashionable menswear at affordable prices. Their pricing is competitive and often significantly lower than traditional brick-and-mortar retailers. While the lower prices may raise concerns about quality, Combat Gent maintains a high level of craftsmanship, ensuring excellent value for money.

    Customer Service

    Combat Gent excels in providing outstanding customer service. Their knowledgeable and responsive support team promptly answers any inquiries and provides helpful guidance throughout the shopping process. Whether it's assistance with sizing, product recommendations, or general information, customers can rely on Combat Gent's customer service for a positive experience.

    Product Quality and Selection

    Combat Gent takes great pride in the quality of their products. Their suits, shirts, and accessories are crafted with attention to detail and made from premium materials, resulting in garments that are both stylish and durable. The selection of products is extensive, catering to various styles and occasions, ensuring customers can find the perfect outfit for any event.

    Website Usability

    Combat Gent's website is user-friendly, offering a hassle-free shopping experience. Key features include an easy-to-navigate menu, clear product descriptions, and high-resolution images that allow customers to examine garments closely. Additionally, the website provides sizing guides and helpful style tips, enabling customers to make well-informed purchasing decisions.

    Returns and Exchanges

    Combat Gent's returns and exchanges process is straightforward and customer-friendly. They offer a hassle-free return policy, allowing customers to request refunds or exchanges within a specified timeframe. The company provides clear instructions and ensures that the return process is quick and efficient, serving to enhance customer satisfaction.

    Promotions and Discounts

    Combat Gent frequently offers promotions and discounts on their products. They often have seasonal sales, clearance events, or limited-time deals, allowing customers to enjoy significant savings on their purchases. Additionally, the company offers discounts for new customers and occasionally provides exclusive discounts to their mailing list subscribers.

    Reputation

    Combat Gent has developed a positive reputation within the menswear industry. Their commitment to providing affordable menswear without compromising on quality has garnered praise from customers and fashion enthusiasts alike. The brand's dedication to customer satisfaction and their exceptional product offerings have solidified their position as a reputable online retailer.

    Payment Options

    Combat Gent offers a range of payment options to accommodate customers' preferences. They accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, they provide the convenience of secure payments through PayPal, allowing customers to choose a payment method that suits them best.

    Loyalty Programs

    Currently, Combat Gent does not have a specific loyalty program in place. However, they frequently reward loyal customers through exclusive promotions, discounts, and early access to sales. Customers can stay up to date with these benefits by subscribing to Combat Gent's mailing list and following their social media channels.

    Customer Reviews

    Customers have consistently praised Combat Gent for the quality and affordability of their products. Positive reviews highlight the brand's attention to detail, excellent craftsmanship, and stylish designs. Additionally, customers appreciate the brand's commitment to exceptional customer service, with many expressing their satisfaction with the helpful and knowledgeable support team.

    Community Involvement

    Combat Gent actively engages with their community through various initiatives. They frequently collaborate with local artists and designers, promoting their work and supporting the development of emerging talent. Additionally, Combat Gent is committed to sustainability and ethical practices, working towards minimizing their environmental impact and ensuring responsible sourcing of materials.

    Shipping and Costs

    Combat Gent provides reliable shipping options for both domestic and international customers. Shipping costs vary depending on the destination and order value. Domestic orders within a certain price range often qualify for free standard shipping, while expedited shipping is available for those who need their items sooner. International shipping rates can be higher due to customs and duties, which are determined by the recipient's country. In conclusion, Combat Gent offers a convenient and affordable online shopping experience for men seeking stylish menswear. The brand's commitment to quality, value for money, exceptional customer service, and community involvement showcases their expertise, authoritativeness, and trustworthiness. With a seamless website, extensive product selection, and positive customer reviews, Combat Gent is a reputable retailer that delivers on its promises.