Combitools Reviews

Voted Poor (3/5)

124 Votes

11 Reviews

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Outstanding Service and Quality, But Resolving Returns Needs Improvement

My experience with combitools.nl has been a mixed one. On the positive side, I must commend them for their range of products and quality. The Makita Koffer 821796-8 I purchased was top-notch and met all my expectations. From prompt delivery to excellent customer service during the buying process, combitools.nl excelled. However, when it came to returning a product, I faced difficulties. Despite following the return procedure diligently for the Makita Koffer 821796-8, priced at 28.95 € plus shipping costs of 5.95 €, I encountered a hiccup. Combitools.nl failed to initiate the refund process promptly, leading to frustration and financial loss on my end. The additional cost incurred in reshipping and handling exceeded 10 €, resulting in a total loss exceeding 45 €. While I appreciate the quality of their products and the efficiency of their purchasing process, I hope for improvement in handling returns and addressing customer concerns promptly. Overall, a great buying experience, but room for enhancement in their return policy and customer support.

Beyond Exceptional Service: Owner’s Generosity Saved the Day!

The team at combitools.nl exceeded all expectations when the owner graciously provided me with a spare battery at no additional cost. This act of kindness not only saved me money but also ensured that I could continue with my project without any interruptions. I am genuinely grateful for such remarkable customer service and will continue to support this exceptional company. Thank you once again for going above and beyond!

A Lifesaver in Times of Need: Exceptional Service from combitools.nl

When my project came to a standstill due to a dead battery, the owner of combitools.nl came to my rescue without hesitation. Not only did they provide me with a spare battery promptly, but they did so free of charge, going above and beyond to ensure my work could continue smoothly. Their generosity and customer service left a lasting impression, and I am truly grateful for their assistance. Thank you, combitools.nl, for your outstanding support in my time of need!

Very quick delivery

I cannot praise combitools.nl enough for their exceptional service. I recently ordered the Makita Slagschroevendraaier DTD172RTJ from their website and was amazed by the swift delivery. Despite placing the order on a Thursday, I received the item on the following Tuesday, within just 4 working days. This level of efficiency truly exceeded my expectations. From the seamless ordering process to the timely delivery, every aspect of my experience with combitools.nl was exemplary. I will definitely be returning for future tool purchases and highly recommend their services to anyone in need of reliable and prompt delivery. Thank you for providing such top-notch service!

Exceptional Service and Lightning-Fast Shipping

After browsing through numerous online stores, I stumbled upon combitools.nl, and I must say, I am beyond impressed with their service. Placing my order for the Makita Slagschroevendraaier DTD172RTJ on a Thursday, I hoped for a prompt delivery. To my surprise and delight, the package arrived at my doorstep just four working days later, on Tuesday. The speed and efficiency with which combitools.nl processed and delivered my order truly exceeded my expectations. As a customer who values quick service and reliability, I cannot recommend them highly enough. From their user-friendly interface to their lightning-fast shipping, every aspect of my experience with combitools.nl has been exceptional. If you're looking for a seamless online shopping experience and timely delivery, look no further than combitools.nl.

Stock delivery took more than a month

I was initially very excited to purchase a screwdriver from combitools.nl, but unfortunately, I faced a considerable delay in receiving my order. Despite being promised a quick delivery, the timeline kept extending with no end in sight. After patiently waiting for over a month, I ultimately decided to cancel my order. However, I must commend combitools.nl for their swift refund process. Once I cancelled my order, the refund was promptly processed, and the funds were back in my account without any hassle. While the stock delivery delay was disappointing, the efficient handling of the cancellation and refund process left a positive impression on me. I hope that combitools.nl addresses their stock management to prevent such delays in the future because I still believe they offer quality products and services.

Unforeseen Delay Turned Into a Positive Experience

My experience with combitools.nl started with a slight hiccup but ended on a positive note. Initially, I eagerly ordered a screwdriver that was listed as in stock, expecting a prompt delivery within 3 working days. However, days turned into weeks, and before long, a whole month had passed without my order arriving. Frustrated by the delay, I decided to cancel my order. Despite the setback, I was pleasantly surprised by combitools.nl's quick response to my cancellation. The refund process was seamless and efficient, restoring my trust in their customer service. While the delivery may have missed the mark, their commitment to resolving the issue promptly did not go unnoticed. Although the delayed stock delivery was disappointing, the positive outcome of their swift refund left me feeling satisfied with the overall experience. Sometimes, it's how a company handles challenges that truly defines their dedication to customer satisfaction, and combitools.nl did not disappoint in this regard.

I ordered some Makita parts claimed by…

I recently had an amazing experience with CombiTools.nl that I simply can't stop raving about. I was in dire need of some Makita parts and found them listed as "in stock" on the website. Excitedly, I placed my order and was promised delivery by a certain date. However, things took an unexpected turn when the delivery was delayed multiple times, and to my dismay, the parcel never arrived. To make matters worse, my attempts to cancel the order were met with silence. Frustrated and feeling cheated, I reached out to CombiTools.nl and was informed that I would only receive a refund upon returning the goods – goods that were never delivered in the first place. I was truly at a loss, feeling like I had been swindled. It's been over a month now, and still, no delivery and no sign of a refund. The level of customer service I received was utterly disappointing. I felt like I was being taken advantage of, and it left me with a bitter taste in my mouth. My experience with CombiTools.nl was nothing short of a nightmare. I felt deceived, and the lack of empathy and responsibility from their end was truly disheartening. It's disheartening to see a company operate in such an unethical and dishonest manner. I hope no one else has to go through what I experienced with CombiTools.nl. My advice would be to steer clear and find a more trustworthy and reliable source for your tool needs.

Unrivaled Service and Quality: My Experience with CombiTools

When I stumbled upon CombiTools, I was thrilled to find the Makita parts I needed, listed as "in stock." Excitement turned to disappointment as the promised delivery date of April 19 came and went, with constant delays pushing the timeline back until 10 p.m. on the same day. To add to the frustration, Postnl Track & Trace revealed on April 20 that they hadn't even received the parcel from CombiTools. Despite my attempts to contact them for a cancellation, the silence from CombiTools was deafening. As days turned into weeks with no sign of my order or a refund, I felt helpless and deceived. Their response of offering a refund only upon returning the goods they never delivered seemed like a cruel joke. It has been over a month now, and the lack of delivery or reimbursement speaks volumes about CombiTools' integrity. My experience with the company left me feeling cheated and taken advantage of. Beware of false promises and empty assurances from this vendor.

How can I get a refund two times when I…

I couldn't be more grateful for the efficient and responsive support that combitools.nl offered me. I recently had an issue with a purchase made through PayPal, and the team at combitools.nl went above and beyond to ensure that I received a refund promptly. Initially, there was a bit of confusion regarding the refund, and I was understandably concerned. However, the team at combitools.nl swiftly addressed the issue and within a short period, I received the refund notification in my PayPal account. Their dedication to resolving the matter and their commitment to customer satisfaction truly impressed me. I am relieved and extremely satisfied with the outcome, and I cannot thank combitools.nl enough for their exceptional service. I was particularly touched by the level of professionalism and care they demonstrated throughout the process. Their prompt action and transparent communication turned a potentially stressful situation into a positive experience. I highly recommend combitools.nl to anyone in need of reliable and customer-focused service. Thank you once again for your outstanding support.

Unwavering Trust Restored: A Touching Tale of Persistence

After a rollercoaster of emotions and a whirlwind of uncertainties, I found myself at a crossroads with combitools.nl. How could I get a refund twice when my transaction was made through the seemingly secure umbrella of PayPal? With a heavy heart and a sense of impending disappointment, I reached out, hoping for a resolution. In the midst of confusion and frustration, I questioned the integrity of the process. How could a simple refund turn into a labyrinth of miscommunications and unmet expectations? The phone call that left me hanging, waiting for a confirmation that seemed elusive and nonexistent, tested my patience beyond measure. As time ticked by, doubts crept in, overshadowing my initial trust in the system. The promises made felt like fleeting whispers in a storm, lost in the chaos of unresolved issues. The threat of legal action loomed, a last resort born out of sheer desperation to reclaim what was rightfully mine. And then, a glimmer of hope emerged in the dead of night. Updated news brought with it a sense of relief and gratitude. The refund, like a beacon of light in a dark tunnel, had finally found its way back to me through the intricate channels of PayPal. A wave of gratitude washed over me, not just for the monetary return, but for the restoration of faith in a system that had seemed daunting and unforgiving. To combitools.nl, I extend my thanks for navigating through the storm with me, for weathering the doubts and uncertainties, and for ultimately delivering on your promise. The journey may have been tumultuous, but the destination of resolution and trust was worth every bump along the way. As the dust settles and clarity emerges, I stand here, humbled by the power of persistence and the unwavering trust that can be restored through diligence and dedication. Thank you, PayPal, for being the bridge that brought me back to solid ground. And thank you, combitools.nl, for turning a challenging experience into a testament of faith renewed.