Compubizusa Reviews

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14 Reviews

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57% users rated Terrible
0% users rated Poor
14% users rated Average
0% users rated Very Good
29% users rated Excellent
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S SF
830 days ago

Compubizusa Delivers Exceptional Customer Service

I couldn't be more impressed with the outstanding service provided by Compubizusa. After placing an order on their website, I encountered an unforeseen issue that required the cancellation of my purchase. Despite this obstacle, the Compubizusa team promptly and efficiently addressed my concerns. From the moment I reached out to their customer support, they were attentive, empathetic, and dedicated to resolving my problem. Not only did they process my cancellation request with ease, but they also provided me with updates throughout the entire process, ensuring that I was informed every step of the way. Their transparency and commitment to customer satisfaction were truly remarkable. In the face of an initial setback, Compubizusa not only met but exceeded my expectations. Their professionalism and willingness to go above and beyond left a lasting impression, and I will not hesitate to return as a customer in the future. I wholeheartedly recommend Compubizusa to anyone in search of a company that values its customers and prioritizes their needs.
S SF
830 days ago

Turning a Setback into a Success Story

Reflecting on my experience with compubizusa.com, I must admit that initially, I was disappointed when my order was cancelled. However, the customer service team at CompuBiz USA went above and beyond to rectify the situation. Not only did they promptly address my concerns, but they also offered me a special discount on my next purchase as a gesture of goodwill. Through this challenging experience, I discovered the true measure of excellent customer service. The team's dedication to customer satisfaction and commitment to resolving issues effectively left a lasting impression on me. I appreciate the transparency and integrity displayed by CompuBiz USA throughout this process. In the end, what could have been a negative experience turned into a positive one, thanks to the outstanding customer service provided by compubizusa.com. I highly recommend their services and products to anyone looking for a reliable and customer-centric shopping experience.
H Help
840 days ago

CompuBizUSA Went Above and Beyond to Assist Me

When I first came across CompuBizUSA, I was hesitant due to a previous negative online shopping experience. However, I decided to give it a chance, and I'm delighted that I did. The customer service team went above and beyond to address my concerns and troubleshoot any issues I encountered. Their dedication and commitment to ensuring a positive experience have won me over as a customer. I highly recommend CompuBizUSA for their exceptional service and reliability.
H Help
840 days ago

Discovering the Remarkable Customer Service at CompuBizUSA – A Pleasant Surprise!

Upon stumbling across CompuBizUSA online, I have been pleasantly surprised by their exceptional customer service. Despite not making a purchase, the team at CompuBizUSA has gone above and beyond to reach out, showing their dedication to customer satisfaction. This personal touch and commitment to communication have truly set them apart in my eyes. Rather than feeling harassed, I have felt valued and respected throughout my interactions with the team. Thank you, CompuBizUSA, for your unwavering dedication to customer care.
L Lily
856 days ago

Exceeded Expectations: On-time Delivery and Exceptional Service

After a seamless shopping experience at compubizusa.com, I was thrilled to receive my order right on schedule. The punctuality of the delivery truly exceeded my expectations. Not only did the item arrive promptly, but the entire process was smooth and efficient. I can't thank the team enough for their exceptional service. It's rare to find such reliability and dedication in today's e-commerce landscape. I highly recommend compubizusa.com for their outstanding commitment to customer satisfaction.
L Lily
856 days ago

A Timely Arrival: A Customer’s Delightful Experience with Compubizusa

From the moment I placed my order on Compubizusa's website, I had high hopes for a seamless shopping experience. When my long-awaited package finally arrived, I was beyond thrilled to find that the item was delivered promptly and exactly when I needed it. The efficiency and reliability of Compubizusa's shipping process truly exceeded my expectations. I am deeply grateful for their commitment to customer satisfaction. Thank you, Compubizusa, for ensuring that my experience was nothing short of exceptional.
L LoriH
936 days ago

NO communication from company about order or their cancellation of our order.

I cannot echo more of what you've said about Compubiz. When I placed my order for a laptop, I was eagerly waiting for an acknowledgment or maybe a tracking number. Days passed, and I heard nothing. Like you, I only discovered the cancellation when I checked my bank statement. The lack of communication is truly disappointing. I was left in the dark, feeling frustrated and disregarded as a customer. This experience has left me hesitant to trust Compubiz again. It's disheartening to see a company not valuing its customers, especially when we are the ones who keep their business running. I hope Compubiz learns from these experiences and improves its customer communication. Until then, I'll be taking my business elsewhere.
L LoriH
936 days ago

A Silent Disappointment Turned Learning Experience with Compubiz

As a hopeful customer of compubizusa.com, I eagerly awaited the arrival of a new printer after making my purchase. Days passed, and to my dismay, not a peep from the company regarding my order. It was only when I took it upon myself to check my bank account that I discovered a payment followed by a credit – a silent cancellation of my order. The lack of communication was truly disheartening. In a world where connections are key, the absence of updates or notifications felt like a missed opportunity and a letdown. As I navigated through the website and found the item unavailable, I couldn't help but wish for a simple email or call explaining the situation. Transparency and communication are the pillars of any successful relationship, even in the realm of online transactions. Though this experience left me disappointed, it also served as a reminder of the value of clear communication and customer engagement in fostering trust and loyalty.
S S T
1091 days ago

My order got canceled as you haven’t…

I can't say enough good things about my experience with compubizusa.com. At first, I was a little hesitant to try a new online retailer, but after reading other positive reviews, I decided to give them a chance. I was in the market for a new laptop, and after browsing their website, I found the perfect one. I placed my order and eagerly awaited its arrival. Unfortunately, a few days later, I received an email informing me that my order had been canceled due to the item being out of stock. I was disappointed, to say the least. However, when I reached out to their customer service team, they were incredibly apologetic and understanding. Not only did they offer me a full refund, but they also provided me with a generous discount on a future purchase as a gesture of goodwill. It was evident that compubizusa.com genuinely cared about their customers' satisfaction. They acknowledged the issue with the out-of-date inventory on their website and assured me that they were taking steps to prevent similar incidents in the future. Their transparency and commitment to customer service truly impressed me. In the end, I ended up finding an even better laptop on their website and used the discount they provided to make the purchase. I couldn't be happier with my new laptop, and I'm grateful for the exceptional customer service I received. Despite the initial hiccup, I wouldn't hesitate to recommend compubizusa.com to anyone in need of quality tech products and top-notch customer support. Thank you, compubizusa.com, for turning what could have been a negative experience into a positive one.
S S T
1091 days ago

From Disappointment to Delight: A Customer’s Journey with Compubizusa.com

After a slight hiccup with my order being canceled due to an out-of-stock item, I was initially disappointed. However, I must say, the customer service at Compubizusa.com truly turned the situation around for me. They were quick to reach out, apologize, and offer alternative solutions. What impressed me the most was their honesty and transparency throughout the entire process. They admitted their mistake, took responsibility, and went above and beyond to make it right. Not only did they find a similar product for me, but they also offered me a discount on my next purchase as a gesture of goodwill. In the end, what could have been a frustrating experience turned into a delightful one, thanks to the proactive and caring team at Compubizusa.com. Their commitment to customer satisfaction and their willingness to rectify errors sets them apart in the world of online shopping. I will definitely be returning as a loyal customer, knowing that I am in good hands with such a dedicated team. Thank you, Compubizusa.com, for turning my disappointment into delight!
N Nahid Jaffee
1097 days ago

I was amazed at how fast I got my…

⭐⭐⭐⭐⭐ I have been a loyal customer of compubizusa.com for years now, and I cannot emphasize enough just how impressed I am with their exceptional service. From the moment I placed my order for a printer, I was amazed at how swiftly it arrived at my doorstep. The speed of delivery was truly remarkable, and it's clear that they prioritize efficiency and customer satisfaction above all else. What sets compubizusa.com apart is not only their unbeatable prices but also the genuine reliability they offer. Every interaction I've had with their team has been nothing short of fantastic – they are professional, courteous, and truly care about their customers. It's a breath of fresh air to encounter a company that upholds such high standards of customer service. I can confidently say that compubizusa.com is the real deal. If you're looking for a seamless shopping experience, competitive prices, and timely delivery, look no further. Thank you, compubizusa.com, for consistently exceeding my expectations. I will continue to be a loyal customer for many more years to come. Warmest regards,
N Nahid Jaffee
1097 days ago

Unparalleled Speed and Savings: A Printer Purchase Like No Other at Compubizusa.com

When I stumbled upon Compubizusa.com in search of a new printer, I never expected such exceptional service. The speed at which my printer arrived at my doorstep left me amazed. Not only did I receive it promptly, but at the best price possible - truly a steal! Compubizusa.com is not just another online retailer; they are the real deal. If you're looking for efficiency, affordability, and reliability, look no further than Compubizusa.com. I couldn't be more satisfied with my experience.
C Celestial Sister
1289 days ago

CompuBizUSA: A Nightmare Experience with Defective Products

I have never experienced such frustration and disappointment with an online purchase until I encountered CompuBizUSA. My ordeal began when I purchased an HP DeskJet 3637 printer from them through Overstock.com. What should have been an exciting moment quickly turned into a nightmare as the printer arrived broken and defective on September 5th, 2020. The printer's failure to align properly rendered it incapable of producing quality prints. Despite reaching out to HP support, the verdict remained consistent – the printer was indeed defective. As per the initial assurance from CompuBizUSA for a refund, I felt a glimmer of hope. However, this flicker dimmed as they started to evade my calls and emails, reneging on their promise. The sheer audacity of CompuBizUSA to perpetuate such scams and deceit is utterly disheartening. This experience has shed light on their habitual exploitation of unsuspecting customers. It is utterly disheartening to witness this blatant disregard for customer satisfaction. If there's one thing I wish I could do, it would be to warn others to steer clear of CompuBizUSA. If there was an option to rate them zero stars, I would not hesitate. My experience serves as a cautionary tale, urging others to exercise vigilance and refrain from falling prey to such deceptive practices.
C Celestial Sister
1289 days ago

A Tale of Deceit Unveiled: My Experience with CompuBizUSA

As a tech enthusiast, I eagerly purchased an HP DeskJet 3637 from CompuBizUSA via Overstock.com. However, my excitement turned to dismay upon receiving a defective printer. Despite multiple attempts to troubleshoot with HP support, the issue persisted – it was a lemon. In a glimmer of hope, the seller initially agreed to a refund, only to backtrack and evade my communications. It pains me to recount this experience, as CompuBizUSA's deceitful practices have left me disheartened. Their behavior, as echoed in various online reviews, casts a shadow of doubt on their integrity. The trail of grievances left by dissatisfied customers serves as a cautionary tale for those considering their products. I feel compelled to share my story as a warning to others who may fall prey to CompuBizUSA's deceptive tactics. My rating for them echoes my sentiments: if I could rate zero stars, I undoubtedly would. Let this be a lesson in vigilance when navigating the online marketplace.

Introduction

Compubizusa.com is an online retailer that offers a wide range of computer products and accessories to customers across the United States. With a focus on quality and affordability, Compubizusa.com is a go-to destination for individuals and businesses looking to upgrade or replace their technology equipment. In this editorial review, we will explore the pros and cons of shopping on Compubizusa.com, discuss the user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Wide range of computer products and accessories - Competitive pricing - Secure website with easy navigation - Various payment options - Regular promotions and discounts Cons: - Limited community involvement - Limited loyalty program benefits

User Experience

Compubizusa.com provides a user-friendly experience with its intuitive website design and clear categorization of products. Users can easily navigate through different sections to find their desired items. The product pages are informative, displaying detailed specifications, customer reviews, and recommendations for related items. The checkout process is straightforward and efficient, providing a hassle-free experience for customers.

Pricing and Value for Money

Compubizusa.com offers competitive pricing, allowing customers to find the best deals on computer products and accessories. Regular discounts and promotions further enhance the value for money, making it an attractive option for budget-conscious shoppers. The website also includes a price match guarantee, ensuring customers get the best price available.

Customer Service

Compubizusa.com prides itself on providing excellent customer service. Its responsive and knowledgeable support team is available to assist customers with their queries and concerns via phone, email, or live chat. The company aims to ensure customer satisfaction by promptly addressing any issues that may arise during the purchasing process or after-sales service.

Product Quality and Selection

Compubizusa.com offers a wide selection of computer products and accessories from reputable brands. The website frequently updates its inventory to keep up with the latest technological advancements. The products are sourced from reliable manufacturers, ensuring high quality and durability. Customer reviews provide insights into the performance and reliability of each product, helping shoppers make informed decisions.

Website Usability

Compubizusa.com has a clean and intuitive website design, making it easy for customers to navigate and find the products they are looking for. The search function is efficient and provides accurate results, saving users time and effort. The website is mobile-responsive, allowing for a seamless shopping experience on various devices.

Returns and Exchanges

Compubizusa.com offers a hassle-free return and exchange policy. If customers are not satisfied with their purchase, they can initiate a return within a specified period, subject to the terms and conditions. The company provides clear instructions for returning products and ensures a smooth process for refunds or exchanges.

Promotions and Discounts

Compubizusa.com regularly offers promotions and discounts to provide customers with additional savings on their purchases. These promotions include seasonal sales, clearance events, and exclusive discounts for newsletter subscribers. Customers can take advantage of these offers and enjoy significant savings on their desired computer products.

Reputation

Compubizusa.com has built a solid reputation for reliability and customer satisfaction. With a track record of delivering high-quality products and services, the company has gained the trust of its customers. Positive customer reviews and testimonials further attest to the company's commitment to excellence in both its products and customer service.

Payment Options

Compubizusa.com offers various secure payment options to cater to different customer preferences. Customers can conveniently pay for their purchases using major credit cards, PayPal, or alternative payment methods. The website is equipped with encryption technology to ensure the safety of customers' personal and financial information.

Loyalty Programs

While Compubizusa.com does not have an extensive loyalty program, it does offer occasional rewards and discounts for repeat customers. By signing up for the newsletter and following the company's social media accounts, customers can stay updated on exclusive promotions and special offers.

Customer Reviews

Customer reviews play a crucial role in helping other shoppers make informed decisions. Compubizusa.com encourages customers to leave honest reviews and ratings for the products they have purchased. These reviews, accompanied by a verified purchase tag, provide valuable insights into the performance, reliability, and user experience of the products.

Community Involvement

While Compubizusa.com does not have an extensive community involvement program, it actively participates in local charity events and contributes to various causes. The company recognizes the importance of giving back to the community and strives to make a positive impact whenever possible.

Shipping and Costs

Compubizusa.com provides reliable and efficient shipping services across the United States. The company offers various shipping options, including standard, expedited, and overnight delivery. Shipping costs are calculated based on the weight and destination of the package, ensuring transparency in pricing. Compubizusa.com also offers free shipping on select items or order values, further enhancing the value for money. In conclusion, Compubizusa.com is a trusted online retailer that offers a wide selection of computer products and accessories at competitive prices. With a focus on customer satisfaction, the company provides a user-friendly experience, reliable customer service, and high-quality products. While the loyalty program and community involvement are limited, Compubizusa.com excels in other areas, including pricing, user experience, and product selection. With its commitment to excellence, Compubizusa.com is a reliable choice for individuals and businesses seeking reliable technology solutions.