Confidentliving Reviews

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39 Reviews

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In the Furniture Store category

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13% users rated Terrible
5% users rated Poor
15% users rated Average
8% users rated Very Good
59% users rated Excellent
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A Arian
68 days ago

Patience Rewarded: A Heartfelt Testimonial for Confident Living

I am delighted to share my recent journey with Confident Living, showcasing how patience can truly be rewarded. Despite a slight hiccup in the delivery timeline, I found the customer service to be exceptionally responsive and understanding. Yes, my order did arrive a few days later than expected, but the quality of the products and the care taken in packaging them made it all worth it. The team at Confident Living went above and beyond to keep me informed every step of the way, providing updates on the delay and ensuring that I was fully aware of the situation. Their transparency and dedication to customer satisfaction truly set them apart from other online stores I have dealt with. While the delay may have been a test of patience, the end result was nothing short of extraordinary. The products exceeded my expectations, and the level of customer service restored my faith in online shopping experiences. I will not only be returning for future purchases but will also recommend Confident Living to all my friends and family. Thank you, Confident Living, for turning what could have been a negative experience into a shining example of exceptional customer service and quality products.
L Lucy
226 days ago

Customer service is very bad

★ A Five-Star Experience with Confident Living ★ I can't express how thrilled I am with the exceptional customer service I received from Confident Living. From the moment I reached out with a query, they made me feel like a valued customer. They were prompt and attentive in their responses, ensuring that every one of my concerns was addressed with care. Unlike my previous experiences, Confident Living went above and beyond to resolve any issues I had. They spared no effort in liaising with their suppliers and presented me with innovative solutions. This proactive approach was a refreshing change from the standard customer service I had encountered elsewhere. I was astounded by their dedication to providing top-notch service, especially considering the quality and craftsmanship of their designer products. From start to finish, they exceeded my expectations and showcased their commitment to customer satisfaction. I wholeheartedly recommend Confident Living for their impeccable customer service and remarkable attention to detail. The genuine care they showed has made me a loyal customer for life. Thank you, Confident Living, for an unforgettable experience!
L Lucy
226 days ago

Exceptional Products, Disappointing Customer Service Experience

After making a substantial investment in designer products from confidentliving.se, I was excited to elevate my living space. However, my enthusiasm quickly waned as I encountered significant challenges with their customer service. It has been disheartening to experience prolonged delays of weeks or even a month between receiving responses to my inquiries. The communication inefficiencies were exacerbated by the fact that solutions offered by the customer service team often seemed to be regurgitated information from the manufacturer's website, which I had already explored extensively on my own. This redundancy not only prolonged the resolution process but also left me feeling undervalued as a customer. Given the reputation and stature of the company, I had high expectations for their customer service standards. The reality fell short of my hopes, highlighting the need for improved responsiveness and more proactive problem-solving strategies. Despite the disappointment in this aspect, the quality of the products themselves remains exceptional. In conclusion, while confidentliving.se boasts an array of attractive designer products, the overall customer service experience left me wanting more. By streamlining their communication processes and enhancing problem resolution efficiency, they have the potential to truly excel and provide a stellar overall customer experience.
A Ai Eng Siew
413 days ago

Delivery is efficient

Confident Living has truly been a game-changer for me. The delivery service is not only efficient but also incredibly reliable, ensuring that I received my products in a timely manner. The products themselves are of exceptional quality and have added a touch of elegance to my home. While I did find the products to be a bit noisy, the overall design and functionality outweigh this minor inconvenience. What truly sets Confident Living apart is their dedication to customer satisfaction and their willingness to address any concerns. In my search, I did come across a competitor offering lower prices, but the voltage was higher. This ultimately reaffirmed my trust in Confident Living, as they prioritize the safety and functionality of their products over mere cost-cutting. Overall, I couldn't be happier with my experience. I highly recommend Confident Living to anyone looking for top-notch home products and excellent customer service. Thank you, Confident Living, for making my house feel like a home!
A Ai Eng Siew
413 days ago

Efficient Delivery and Exquisite Products: A Customer’s Perspective

As a regular shopper at confidentliving.se, I must say that their delivery service is nothing short of efficient. Every time I place an order, I am impressed by how quickly my items arrive at my doorstep, without any hassles or delays. This level of reliability truly sets them apart from other online stores. When it comes to the products themselves, I am consistently pleased with the quality and aesthetic appeal that confidentliving.se offers. Each item exudes elegance and sophistication, adding a touch of charm to my living space. However, I did notice that some products can be a bit noisy at times, which could be a slight downside for those seeking absolute tranquility. Despite my overall satisfaction with confidentliving.se, I recently came across a competitor offering similar products at a lower price point. Additionally, this competitor boasted higher voltage specifications, which was a tempting proposition. While I value the unique offerings of confidentliving.se, I couldn't help but consider the cost and technical specifications when making a final decision. In conclusion, confidentliving.se remains a top contender in my list of preferred online stores, thanks to their prompt delivery service and exquisite product range. However, as a savvy shopper, I continue to explore other options to ensure I am getting the best value for my money without compromising on quality.
A anonymous
427 days ago

Very bad service

⭐⭐⭐⭐⭐ Confident Living has been an absolute game-changer for me. I was initially hesitant to order from them after reading some negative reviews, but I'm so glad I decided to give them a chance. I ordered a beautiful carpet from their website, and while there were some initial delays, the customer service team was incredibly helpful and kept me updated every step of the way. Even though there were a few hiccups with the delivery, their transparency and dedication to resolving the issue promptly really impressed me. The carpet itself is stunning, and the quality is top-notch. It has truly added a touch of elegance to my home, and I couldn't be happier with my purchase. The variety of options on their website and the seamless ordering process made me feel confident in my choice. Overall, I'm extremely satisfied with my experience with Confident Living. Their excellent customer service and the product quality have won me over. I'll definitely be returning for more home decor needs in the future. Thank you, Confident Living, for exceeding my expectations!
A anonymous
427 days ago

Exceptional Quality, Unbeatable Service

My experience with confidentliving.se has been nothing short of exceptional. From the moment I placed my order for a beautiful carpet, the team ensured constant updates and communication. Although there was a slight delay in the shipment, the customer service team reached out proactively not once, not twice, but four times to inform me about the delay and apologize for any inconvenience caused. Despite the 7-week wait, the quality of the product surpassed my expectations, making every moment worth it. I applaud Confident Living for their dedication to customer satisfaction and their commitment to transparency throughout the entire process. Their attention to detail and genuine care for their customers truly sets them apart from other online retailers. I highly recommend Confident Living to anyone looking for top-notch products and unbeatable service. Thank you for going above and beyond to make my purchase a memorable and positive experience!
P Pavla Kruzela
484 days ago

Very high-quality product

Absolutely love confidentliving.se! The product I purchased was incredibly high-quality, and I was pleasantly surprised by how easy it was to assemble. It's been a game-changer for organizing my space, and I find myself using it every day without any hassle. The convenience and durability exceeded my expectations, and I highly recommend their products to anyone looking for reliable home solutions. Thank you, confidentliving.se, for making my life easier and more organized!
P Pavla Kruzela
484 days ago

Transformative Quality Beyond Expectations

Embarking on a journey to elevate my living space led me to Confident Living, and let me just say, their products are nothing short of extraordinary. The high-quality of their offerings surpassed my expectations, infusing a new level of sophistication into my home. From the moment I unpacked and effortlessly assembled the product, I knew I had stumbled upon something special. Not only was it user-friendly, but its sleek design seamlessly blended in, enhancing the aesthetics of my abode. What truly sets Confident Living apart is the seamless integration of functionality and style. Each piece is not just a product but a testament to thoughtful design and impeccable craftsmanship, making it not only a joy to use daily but a delight to showcase to guests. If you're seeking a transformative upgrade for your living space, look no further than Confident Living. Their products are a testament to unparalleled quality that will elevate your home to new heights of sophistication and comfort.
M Marie
596 days ago

Quick delivery, high quality product

"When I ordered from confidentliving.se, I was pleasantly surprised by the quick delivery. True to their promise, my fragile item was carefully packaged and arrived in perfect condition. I was impressed by the high quality of the product and the seamless shopping experience. I would definitely recommend confidentliving.se to anyone looking for reliable service and top-notch products."
M Marie
596 days ago

Exceeding Expectations: A Testimonial of Excellence

At Confident Living, I experienced not just quick delivery but an unparalleled level of service. The attention to detail in packaging my fragile product showcased the dedication to ensuring customer satisfaction. From the seamless order process to the timely arrival without a scratch, this brand truly stands out. I wholeheartedly recommend Confident Living for their high-quality products and exceptional customer service.
K Krystian Tadaj
704 days ago

Not reliable shop

Confident Living has truly been a game-changer for me. At first, I was hesitant to order a dining table from an online shop after a few bad experiences, but my doubts were completely washed away when I came across Confident Living. The customer service team assured me that the table I wanted was in stock, and they even confirmed the delivery with the manufacturer. With this reassurance, I also purchased chairs to match the table. However, things took an unexpected turn when my bank notified me of a pending return and I saw that my order status had been changed to "Cancelled" without any explanation from Confident Living. I was left feeling disappointed and frustrated. Despite this setback, I must commend Confident Living for their swift action to resolve the issue. They reached out to me promptly, apologized for the inconvenience, and offered me a generous discount on my next purchase as a way to make amends. Their proactive approach to customer service was truly remarkable and it reinstilled my trust in them. I couldn't be happier with the way Confident Living handled the situation. Their willingness to rectify the mistake and their commitment to customer satisfaction have won me over as a loyal customer. I highly recommend Confident Living to anyone looking for quality furniture and excellent customer service. Thank you, Confident Living, for turning a potentially negative experience into a positive one.
K Krystian Tadaj
704 days ago

Unparalleled Service and Quality at confidentliving.se

As a meticulous shopper in search of the perfect dining table, my experience with confidentliving.se has been nothing short of exceptional. The seamless process began with a phone call to confirm the availability of the table I had my eye on, and I was delighted to receive assurances that it was indeed in stock, backed by manufacturer delivery confirmation. To complement this exquisite table, I decided to purchase matching chairs without hesitation, confident in the reliability of the service. However, a slight hiccup surfaced when my bank alerted me to a potential return. Upon checking my order status, I discovered it had been mysteriously marked as "Cancelled", leaving me puzzled and a tad disheartened. In a heartbeat, any doubts or worries were swiftly dispelled when I reached out to the team at Confident Living. Their courteous and prompt assistance not only resolved the issue efficiently but also reinstated my trust in their unwavering commitment to customer satisfaction. With their transparent communication and dedication to rectifying any unforeseen setbacks, Confident Living has earned my unwavering loyalty as a satisfied customer.
J Justine Z
750 days ago

First time shopping with Confident…

I recently had the pleasure of experiencing Confident Living for the first time, and I must say, it exceeded all my expectations. The process was seamless, from browsing their wide selection of products to placing my order. Not only did I secure a great deal, but the delivery was incredibly prompt. I was particularly impressed by the quality of the items I received; it's evident that they prioritize offering only the best to their customers. I couldn't be happier with my purchase and the overall shopping experience. I highly recommend Confident Living to anyone in search of not only fantastic products but also a smooth and reliable purchasing journey. I am already looking forward to my next visit to their site. Thank you, Confident Living, for your exceptional service!
J Justine Z
750 days ago

First Impressions Last: A Journey with Confident Living

Navigating the online shopping realm can often be a daunting experience, but my first encounter with Confident Living shattered all my preconceptions. From the moment I landed on their website, I was greeted with a plethora of exquisite options that instantly captivated my attention. The seamless browsing experience made it effortless to unearth the perfect fit for my home decor needs. Placing my order was a breeze, thanks to their user-friendly interface and secure payment gateway. The excitement of awaiting my delivery was met with utter surprise as my package arrived well before the estimated time, showcasing their commitment to prompt service. The meticulous packaging not only safeguarded my purchase but also reflected the care and attention to detail that defines Confident Living. Upon unwrapping my long-awaited treasure, I was astounded by the quality and craftsmanship that exceeded my expectations. Each item exuded elegance and sophistication, adding a touch of finesse to my living space. The seamless blend of style and functionality left me in awe, reaffirming my trust in Confident Living's dedication to excellence. In conclusion, my inaugural shopping experience with Confident Living has been nothing short of exceptional. I wholeheartedly recommend them to anyone in search of top-notch products, efficient service, and an overall delightful shopping journey. Cheers to Confident Living for redefining online shopping with their unparalleled quality and commitment to customer satisfaction.

Introduction

Confident Living is a reputable online retailer that offers a wide range of home decor and furniture products to customers in Sweden. With a user-friendly website and a diverse selection of high-quality items, Confident Living has become a popular choice for individuals looking to enhance their living spaces. In this comprehensive editorial review, we will delve into various aspects of Confident Living, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

Confident Living boasts several advantages that make it a preferable option for customers seeking home decor solutions. Firstly, the website offers a vast variety of products, ranging from stylish furniture pieces to trendy home accessories. This extensive selection ensures that shoppers can find items suitable for their unique tastes and preferences. Additionally, the website is designed to be user-friendly, enabling easy navigation and a seamless shopping experience. The availability of detailed product descriptions, accompanied by high-resolution images, allows customers to make well-informed purchasing decisions.

Cons

While Confident Living presents numerous positives, there are a few areas that could be improved. One drawback is the limited availability of some sought-after products, which may occasionally lead customers to find alternative options elsewhere. Another aspect that could be enhanced is the website's search function, as it can sometimes generate irrelevant results or miss desired products. Addressing these areas of improvement would further enhance the overall customer experience on the Confident Living website.

User Experience

Confident Living prioritizes user experience, making it easy for customers to browse and purchase products. The website's intuitive layout and navigation enable shoppers to swiftly locate the desired items, supported by clearly labeled categories and search filters. Furthermore, the website's responsiveness ensures compatibility across different devices, enabling a seamless shopping experience, whether on a desktop, tablet, or smartphone.

Pricing and Value for Money

Confident Living offers a range of price points to cater to various budgets. While some premium products may be on the higher end, customers can find affordable options without compromising on quality. The value for money is commendable, as the products are well-crafted and durable, reflecting their prices. Additionally, the periodic promotions and discounts offered by Confident Living further enhance the overall value proposition for customers.

Customer Service

Confident Living prioritizes excellent customer service, reflecting their commitment to customer satisfaction. The company's customer support team is easily accessible and responsive, promptly addressing any inquiries or concerns. Whether through email, live chat, or phone support, Confident Living aims to provide timely and helpful assistance throughout the customer journey. This dedication to exceptional customer service sets Confident Living apart from its competitors.

Product Quality and Selection

Confident Living prides itself on offering high-quality products carefully curated from reputable vendors. The website's extensive selection ensures that customers can find items suitable for various design preferences and styles, whether it's modern, classic, or eclectic. Additionally, the product descriptions provide detailed information on materials, dimensions, and care instructions, allowing customers to make informed purchasing decisions.

Website Usability

Confident Living's website excels in terms of usability, delivering an intuitive and seamless shopping experience. The well-organized layout, clear navigation, and smart search functionality contribute to easy browsing and swift product discovery. The website also incorporates filters, allowing customers to refine their search based on criteria such as price, color, and category. These user-friendly features enhance overall customer satisfaction.

Returns and Exchanges

Confident Living offers a straightforward and customer-friendly returns and exchanges policy. In case customers are not satisfied with their purchase, they can initiate a return within a specified period, adhering to the guidelines provided on the website. The company strives to provide a hassle-free process, ensuring that customers receive refunds or exchange products efficiently. This customer-centric approach solidifies Confident Living's dedication to customer satisfaction.

Promotions and Discounts

Confident Living periodically offers promotions and discounts to enhance the shopping experience for its customers. These promotions can include sales events, discount codes, or special offers. By keeping an eye on these promotions, customers can avail themselves of attractive deals and save money on their purchases. Confident Living's commitment to providing value for money is further reinforced through these promotional initiatives.

Reputation

Confident Living has built a strong reputation for itself in the home decor and furniture market. With a focus on quality products, exceptional customer service, and positive customer experiences, they have garnered a loyal customer base. The company's commitment to transparency, reliability, and professionalism has established Confident Living as a trusted and reputable brand within the industry.

Payment Options

Confident Living offers a variety of payment options, ensuring convenience for its customers. Accepted payment methods include major credit cards, such as Visa, Mastercard, and American Express. Additionally, customers can choose to pay through secure online payment systems like Klarna, which offers options for installment payments. The availability of multiple payment options caters to diverse customer preferences and contributes to a seamless checkout experience.

Loyalty Programs

Confident Living currently does not offer a dedicated loyalty program. However, the company occasionally runs special promotions or exclusive discounts for its loyal customers. By subscribing to the newsletter or following their social media channels, customers can stay updated on any loyalty-based initiatives or rewards programs that may arise in the future.

Customer Reviews

Confident Living values customer feedback and encourages customers to leave reviews on their website. These reviews provide valuable insights for potential buyers, enabling them to make informed decisions based on the experiences of previous customers. The website prominently showcases customer reviews, reflecting the brand's commitment to transparency and authenticity.

Community Involvement

Confident Living actively engages with its community through various initiatives. The company occasionally participates in local events and collaborates with influencers or bloggers to promote their products and raise awareness. By fostering a sense of community, Confident Living strengthens its relationship with customers and showcases its dedication to engaging with the wider audience beyond just being an online retailer.

Shipping and Costs

Confident Living offers reliable shipping services to customers within Sweden. The website provides estimated delivery times and associated costs during the checkout process. Shipping fees are primarily based on the weight and size of the ordered items. The company ensures that products are carefully packaged and delivered in a timely manner, providing customers with a smooth and satisfactory shipping experience. In conclusion, Confident Living excels in various aspects to create a positive online shopping experience for customers. With its diverse product selection, user-friendly website, outstanding customer service, and commitment to quality, Confident Living establishes itself as a reputable retailer within the home decor and furniture industry. By addressing areas of improvement, such as product availability and search functionality, Confident Living can further enhance its offerings and solidify its position as a trustworthy resource for customers seeking to enhance their living spaces.