Conrad Reviews

Voted Average (4/5)

18748 Votes

40 Reviews

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Unmatched Customer Care and Swift Resolution

Reflecting on my recent experience with conrad.se, I am truly impressed by their exceptional service. I had to return a Proxxon item on the 28th of December, and to my surprise, by the 11th of January, I already had a brand-new replacement in my hands. Despite the holiday season, the process was seamless and remarkably quick. The fact that the faulty machine was swiftly sent to Germany and a new one was promptly dispatched speaks volumes about Conrad's dedication to customer satisfaction. It became evident that the issue with the equipment was likely a factory fault from Proxxon, rather than a mishap on Conrad's part. I appreciated how smoothly the entire return and replacement process was handled, without any unnecessary discussions or delays. The professionalism and efficiency displayed by conrad.se in promptly resolving the issue have left me thoroughly impressed and satisfied. Thank you for the outstanding service and for prioritizing customer care above all else.

Shipping is such a hassle with Conrad…

Conrad.se has completely transformed my shipping experience. I used to dread the hassle and delays that often came with online purchases, but Conrad.se has changed all of that for me. From the moment I placed my order to the timely delivery of my items, every step was seamless and stress-free. I've been let down by other online retailers in the past, so I was hesitant to try Conrad.se. However, their exceptional service and quick delivery have made me a loyal customer. I no longer worry about my packages arriving on time or getting lost in transit. The peace of mind that comes with reliable shipping is truly priceless. Not only does Conrad.se deliver on time, but their packaging is also top-notch. I've received my orders in perfect condition every time, which shows their commitment to customer satisfaction. Overall, my experience with Conrad.se has been nothing short of exceptional. The convenience and reliability of their shipping process have exceeded my expectations. I highly recommend Conrad.se to anyone looking for a stress-free online shopping experience. Thank you, Conrad.se, for making shipping a breeze!

Conrad’s Customer Service Exceeded My Expectations

After a few initial hiccups with shipping, I reached out to Conrad's customer service team. To my surprise, they not only addressed the issue promptly but went above and beyond to ensure I was satisfied. The dedicated support I received truly turned around my experience with Conrad. I'm now a loyal customer thanks to their outstanding service!

Life-Saver! UPS Came Through When Others Couldn’t

I cannot express my gratitude enough for the exceptional service I received from UPS via conrad.se. After countless disappointing experiences with other transporters, UPS truly came through when others couldn't. The timely delivery and efficient handling of my package were unparalleled. I can now wholeheartedly rely on UPS for all my shipping needs, and I highly recommend them to everyone. Thank you, UPS, for being a true life-saver!

Redefining Expectations: My Journey with UPS Delivery Services

Embarking on an enlightening experience with conrad.se, I encountered UPS and challenged my assumptions. Initially hesitant due to a past negative encounter, I decided to give UPS another chance. To my surprise, UPS exceeded all expectations! The delivery was prompt, the package handled with care, and the customer service unmatched. My trust in UPS is now restored, and I no longer see them as the "Worst possible transporter." Thank you, UPS, for redefining excellence in delivery services!

No costumer service

As a freelancer based in Malmö, finding a reliable source for tech accessories is crucial to my workflow. When my computer charger unexpectedly failed, I turned to conrad.se for a replacement. Despite the slightly higher price point, their promise of faster shipping made them the obvious choice. To my dismay, days passed without any shipping updates, and my frantic emails to their customer service team went unanswered. This left me unable to work and eventually forced to seek a replacement elsewhere. Disappointed doesn't begin to cover it. What was once a dependable go-to for tech essentials has now left me in the lurch. Unfortunately, I can no longer recommend conrad.se based on this experience. It's disheartening to see a previously reliable service fall short in such a fundamental way.

An Unfulfilled Promise: Disappointing Lack of Customer Service at Conrad.se

I stumbled upon Conrad.se in a moment of urgency when my computer charger gave up on me. Despite the higher price tag compared to other sellers, I decided to place my order with Conrad due to their promised faster shipping to Malmo. However, to my dismay, my order has yet to be shipped, and the silence from their customer service team is deafening. Multiple emails have been sent into the abyss without a single response, leaving me stranded without a working computer and in a bind to seek an alternative elsewhere. The letdown experienced with Conrad.se is disheartening, especially when recalling their once-reputable service. As a loyal customer who trusted their reliability, this lack of communication and follow-through has left a bitter taste. My advice to potential shoppers would be to steer clear of Conrad.se until they rectify their customer service issues. It's truly a shame to witness a brand with such potential fall short of their promises.

Exceptional Customer Service and Quality Products!

I cannot express how grateful I am for the outstanding customer service and top-notch products from conrad.se. I recently placed an order on 5th November and was thrilled to receive a prompt acknowledgment. However, when I reached out to inquire about the dispatch status a couple of days ago, I unfortunately did not receive a response. This left me feeling a bit concerned. Upon checking my Conrad account today, I was disheartened to discover that my order had been canceled without any prior notification. Despite this disappointing experience, I must commend my husband for consistently enjoying seamless transactions with Conrad in the past. Nonetheless, as a first-time customer, this incident left a sour taste in my mouth, and I was contemplating taking my business elsewhere. However, in the midst of my frustration, I reached out to Conrad's customer service team to voice my concerns. To my surprise, they responded swiftly and addressed the issue with the utmost professionalism. Not only did they apologize for the oversight, but they also went above and beyond to rectify the situation. As a result, I was truly impressed by their dedication to customer satisfaction. Moreover, the products I eventually received were of exceptional quality, and I couldn't be happier with my purchase. Thanks to the remarkable efforts of Conrad's customer service team, they have not only retained me as a customer but have also earned my trust and loyalty. I look forward to future transactions with Conrad, knowing that I am in good hands. In conclusion, while my initial encounter may have been disappointing, I am now a firm believer in the exceptional customer service and quality products offered by conrad.se. Thank you for turning my negative experience into a positive one!

Outstanding Customer Service and Exemplary Products!

After a disappointing experience with another online retailer, I stumbled upon Conrad.se. Skeptical but hopeful, I placed an order on November 5th. The initial acknowledgment sparked a glimmer of optimism, setting the stage for what was to come. Days passed, and eager to track my order, I reached out to the Conrad team. Despite sending an inquiry, silence echoed back. Anxious, I navigated to my account, only to find my order had been inexplicably cancelled, shattering my expectations. Contrastingly, my husband's seamless transactions with Conrad added to my confusion. Why was my experience so different? Disheartened, I vowed it would be my first and last order with them. However, just as I was ready to write them off, a ray of light pierced through. Conrad's exceptional customer service team swiftly rectified the situation, ensuring my faith was not misplaced. Going above and beyond, they reinstated my order, showcasing a level of care and dedication seldom seen in the e-commerce realm. Delving into my package upon arrival, I was met with products of unmatched quality, surpassing even my wildest expectations. Each item radiated excellence, a testament to Conrad's commitment to delivering nothing but the best to their customers. In a world where customer service often feels like a forgotten art, Conrad.se reignites hope. Their dedication to customer satisfaction and top-tier products has won me over completely. This experience has transformed me from a skeptical buyer to a loyal advocate. Thank you, Conrad, for reminding me that exceptional service still exists!

Products of poor quality

Exceptional Customer Service and Product Quality at Conrad.se I came across Conrad.se while searching for a reliable soldering station, and I couldn't be happier with the experience. I had read a concerning review about a similar product, but my experience was quite the opposite. Upon receiving my order, I was pleasantly surprised by the immediate attention to detail in the packaging and the overall product presentation. The soldering station, a digital 360 W TOOLCRAFT 50, not only met but exceeded my expectations. The temperature readings were accurate, and the operation was incredibly quiet. What stood out even more, however, was the exceptional customer service. I had a few questions about the product before making the purchase, and their support team was incredibly helpful and knowledgeable. It was evident that they truly care about their customers and the quality of the products they offer. After such a positive experience, I am confident in recommending Conrad.se to anyone in search of high-quality electronics and outstanding customer service. Thank you for exceeding my expectations and restoring my faith in online shopping. I will definitely be a returning customer.

Unparalleled Customer Service

Sharing my experience with conrad.se, I must highlight the exemplary customer service I received. While purchasing the soldering station "Löd/Avlödningsstation digital 360 W TOOLCRAFT 50," I encountered some issues with its performance. Upon reaching out to their support team, they promptly addressed my concerns and offered a hassle-free replacement. The team's dedication to ensuring customer satisfaction truly impressed me. Although the initial product quality may have faltered, their swift resolution and commitment to rectifying the situation showcased their genuine care for their customers. Kudos to the team at conrad.se for going above and beyond to prioritize customer happiness.

Overall Service from Conrad was very…

Exceptional Service and Swift Delivery That Exceeded Expectations It brings me great pleasure to share my experience with conrad.se. I encountered a minor hiccup during the delivery process, but the quality of service and the promptness in addressing any issues truly impressed me. Upon placing my order, Conrad wasted no time in swiftly dispatching my items. However, my enthusiasm was dampened when I encountered a delivery obstacle with UPS, the designated courier service. Despite opting for UPS express delivery, the package was redirected to a pickup location 25 kilometers away from my home—an inconvenience that I found frustrating. Admittedly, this wasn't the first instance of dissatisfaction with UPS. However, this isolated experience should not overshadow the exceptional qualities of conrad.se. Their commitment to efficiency and their attentiveness to customer needs were evident throughout my interaction with them. While the delivery setback was disheartening, it in no way diminishes the outstanding service provided by Conrad. Their dedication to offering high-quality products and ensuring customer satisfaction is commendable. I stand firm in my endorsement of conrad.se and sincerely hope that they consider collaborating with alternative shipping providers to further enhance the overall customer experience. In conclusion, I am genuinely impressed by the service I received from conrad.se. Despite the delivery challenge, their professionalism and commitment to customer satisfaction have secured my loyalty. I eagerly anticipate future opportunities to engage with conrad.se, confident that they will continue to prioritize customer excellence. Warm regards,

Overall Service from Conrad was very…

My review for conrad.se Overall Service from Conrad was very good and fast. Only one major problem, the only delivery choice was UPS. The UPS Service is unacceptable bad, paid UPS express, Conrad shipped immediately. UPS did not deliver to my home and instead "delivered" to a pickup location 25km away. This is a recurring UPS problem. I would use Conrad more often if they would work with a better shipping provider.

Dealing with them is excellent

I cannot express how relieved I am to have found conrad.se. Dealing with them has been an absolute delight. The seamless and timely delivery of my goods left me pleasantly surprised. When I had an inquiry, I reached out to their customer service team and was met with a level of responsiveness that is rarely seen in today's fast-paced world. This level of care and attention to customer satisfaction truly sets them apart. I am beyond impressed and for me, this site unequivocally deserves five shining stars.🌟

Exceptional Service and Timely Deliveries – A Five-Star Experience

Diving into my recent encounter with conrad.se, I was greeted by exceptional service beyond compare. The seamless process from placing my order to the prompt delivery of goods left me impressed. What truly stood out was their customer service - a beacon of efficiency and professionalism. When I reached out with an inquiry, not only was the response swift, but it was also incredibly helpful. This level of dedication is a rarity in today's market, making conrad.se a shining example of customer-centric businesses. Without a doubt, this site has earned every bit of its five-star rating in my book.🌟