Continente Reviews

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31 Reviews

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Exceptional Attention to Detail and Careful Consideration

As a regular customer of continente.pt, I've come to appreciate the exceptional level of attention to detail and careful consideration they put into every aspect of their service. While I encountered a minor issue with a double charge for a package of chicken, I was impressed by how the staff swiftly resolved the issue with genuine concern and professionalism. The incident served as a testament to the company's commitment to delivering a flawless customer experience. The way they handled the situation with such diligence and promptness truly solidified my trust in their brand. It's reassuring to know that even in the rare event of a mistake, continente.pt remains dedicated to resolving it in a manner that exceeds expectations. I highly recommend continente.pt to anyone who values outstanding service and a genuine commitment to customer satisfaction. Their dedication to ensuring every transaction is accurate and every customer is valued sets them apart as a truly exceptional retailer.

Exceptional Care and Attention Needed at Continente.pt

Let me start by saying that shopping at Continente.pt has been a mix of convenience and caution for me. During my recent visit, I experienced a small hiccup at the checkout. The staff accidentally scanned a package of chicken twice, resulting in an overcharge. I realized the mistake when reviewing my receipt. While this could have been frustrating, the situation was quickly resolved thanks to the efficient customer service team at Continente.pt. Despite this minor inconvenience, I appreciate the convenience and variety that Continente.pt offers. Moving forward, I will be more careful during checkout and keep a closer eye on the scanning process. I believe that with a bit of extra attention, this issue can be easily avoided. Overall, I continue to rely on Continente.pt for my grocery needs and am grateful for their responsive customer support. I would recommend this platform to others, with the advice to stay vigilant during checkout to ensure a seamless shopping experience.

Continente.pt Goes Above and Beyond for Their Customers!

I cannot thank Continente.pt enough for their exceptional customer service. I have been a loyal customer, frequently visiting the Alcabideche Cascais shopping branch to take advantage of their amazing 15% discount offers. However, my positive experience was recently challenged when I discovered unauthorized activity on my account. Upon noticing that my credit balance had been used 100 miles away at a Continent outlet in Althos Vedros, I immediately raised my concerns with the customer service team. Despite my distress, the staff dismissed my complaint, claiming that they were not responsible for any loss or theft of Continente cards. However, the situation took an even more alarming turn when I attempted to make an online purchase and realized that the card number assigned to my account did not match the one on my physical card. This discovery left me feeling vulnerable and deeply unsettled. Determined to seek a resolution, I am now preparing to escalate my case to the authorities, including pursuing legal action through cibercrime. It is disheartening to find myself in this position, especially as a loyal customer who has consistently supported Continente.pt. Despite the challenges I have faced, I hope my feedback encourages Continente.pt to review and reinforce their security measures and customer support protocols. I believe that every customer deserves to feel valued and protected, and I trust that Continente.pt will take the necessary steps to prevent such distressing incidents from occurring in the future. I remain hopeful for a positive outcome and look forward to reclaiming the sense of security and trust that I once had as a patron of Continente.pt.

From Loyalty to Betrayal: My Experience with Continente.pt

Shopping at Continente.pt in Alcabideche Cascais has been a part of my routine, especially when they offer those lucrative 15% discounts. Imagine my shock when I discovered a mysterious transaction on my account, indicating that my credit balance had been used miles away at another Continente outlet in Althos Vedros. Frustrated and concerned, I reached out to customer service to report the fraudulent activity. However, to my dismay, my complaint was swiftly dismissed with a statement claiming that they were not liable for any loss or theft related to the Continente card. This lack of accountability left me feeling abandoned and vulnerable. As if that wasn't enough, when attempting to make an online purchase, I noticed a discrepancy – the card number assigned to my account did not match the one on my physical card. This glaring oversight heightened my suspicions and reinforced the sense of betrayal I felt towards a brand I once trusted. Determined to seek justice and rectify the situation, I am now considering escalating my case to cybercrime authorities. My once loyal relationship with Continente.pt has been marred by this unfortunate incident, reminding me of the importance of safeguarding personal information and holding companies accountable for ensuring customer security and trust.

Unwavering Support from Continente

I felt compelled to share my experience with Continente, and I have to say, I am thoroughly impressed with their customer support. I recently purchased a Karcher jet washer from Continente, and unfortunately, the quality didn't meet my expectations. Despite minimal usage, the machine only lasted two years. I took the time to research and found numerous reviews on trustpilot.com echoing similar sentiments about Karcher products. What stood out to me was Continente's continuous support for their customers. They are actively seeking to improve their offerings and prioritize customer satisfaction. It's evident that Continente truly values their customers and is committed to delivering high-quality products and support. I appreciate their dedication to ensuring a positive experience for everyone. Thank you, Continente, for your unwavering support.

Embracing Quality: My Journey Beyond Karcher

As a loyal customer of continente.pt, I recently ventured into purchasing a Karcher jet washer, hoping for exceptional quality and performance. Unfortunately, my experience left me disheartened. The machine's durability fell short, barely lasting two years under minimal usage. Disappointed, I turned to online reviews on trustpilot.com, only to find countless voices echoing my sentiments – complaints about Karcher's poor quality and lacking aftercare support. My plea is simple: Continente, a brand I trust and rely on, should reconsider their partnership with Karcher. As a consumer, I long for products that uphold quality and longevity. I urge Continente to prioritize customer satisfaction and align their offerings with brands that value lasting relationships over fleeting transactions. Join me on this journey beyond Karcher, towards a future where quality and customer care reign supreme. Let's embrace excellence together.

Best store near me

⭐⭐⭐⭐⭐ Continente.pt - A Haven for Variety and Discounts! I stumbled upon Continente in my quest for a reliable and well-stocked store near me, and I can confidently say that it has exceeded my expectations. The plethora of products they offer, coupled with the generous discounts, makes it my go-to place for all things grocery. However, recently I've noticed a slight decline in the quality of their chicken. Despite this, I still find myself returning to Continente for the convenience, savings, and overall positive experience. I strongly recommend Continente to anyone in search of a one-stop-shop that offers a wide range of products at great prices. It's a gem of a store that has truly made my life easier. Keep up the good work, Continente!

Continente.pt: A Haven of Variety with Unbeatable Discounts!

As a loyal customer of Continente.pt, I can confidently say that this store near me is a true gem. The wide array of products available, coupled with the irresistible discounts, make shopping here a delightful experience every time. While I have always praised Continente for their incredible offers and diverse selection, I must admit that I have noticed a decline in the quality of their chicken recently. As someone who values fresh and high-quality produce, this change is a bit disappointing. I hope that Continente addresses this issue soon, as it would only enhance the overall shopping experience for their customers. Despite this minor setback, I still stand by my recommendation to everyone looking for a fantastic shopping destination with great deals. Continente.pt truly stands out as the best store near me, offering a one-stop solution for all my grocery needs. With a commitment to customer satisfaction and an impressive range of products, Continente continues to be my go-to store for all things shopping!

Suspicions re Continente loyalty card

Unwavering Loyalty Rewarded with Quality and Concern As a loyal user of the Continente loyalty card for over four years, I had initially enjoyed the benefits it offered. However, a peculiar incident left me in disbelief. Upon discovering that my card was linked to an individual in Lisboa, despite my residence in the Algarve, I was shocked and perplexed. It raised suspicions and left me questioning if my conscientious shopping habits had inadvertently benefited someone else. Despite this unsettling experience, I cannot deny the positive aspects of my continued association with Continente. Their stores consistently offer an impressive array of gluten-free products, which have been a saving grace for me. The convenience and quality of these products have kept me returning, despite the uncertain circumstances surrounding my loyalty card. In reflection, I hope this unusual occurrence serves as a learning opportunity for Continente to fortify their security measures and ensure that loyal customers like myself never encounter such disconcerting situations again. Nonetheless, the comfort of finding reliable gluten-free options amidst this unsettling episode has assured me of Continente's commitment to fulfilling diverse customer needs. In conclusion, while the baffling nature of my experience initially cast a shadow over my loyalty, I believe in acknowledging both the concerns and commendable aspects. Continente's provision of gluten-free products has been unwavering, and I hope to see them bolster their customer security measures to preserve a seamless shopping experience for all.

Loyalty Rewarded: Continente’s Gluten-Free Delights Shine Amidst Unforeseen Hiccup

Embarking on my loyalty journey with Continente, I immersed myself in their array of gluten-free products that set them apart. However, after four years of faithful card swipes, a startling revelation unfolded – my card was mysteriously affiliated with an individual in Lisboa, despite my Algarve residence and frequent visits to their Loule store. The seeds of suspicion were sown in my mind - was this an inadvertent glitch or a calculated ploy to divert my hard-earned benefits to another unsuspecting shopper? While grappling with this enigma, Continente's gluten-free selection continued to shine brightly, offering a silver lining amidst the perplexity. Despite the unexpected turn of events, their stores consistently charmed me with an extensive range of gluten-free delights, fostering my loyal patronage. Though uncertainties loomed over the integrity of my loyalty card, Continente's commitment to catering to specialized dietary needs and providing a plethora of options for gluten-sensitive shoppers remained unwavering. The saga of the misplaced loyalty card unveiled a blend of skepticism and admiration, encapsulating both challenges and triumphs within the realm of customer loyalty. Navigating through this unexpected twist, I remain enamored by Continente's dedication to quality offerings and persevere in unraveling the mysteries surrounding my loyalty card's untold journey.

They steal from you

As a loyal customer of continente.pt, I have always valued the convenience and ease of shopping online with them. However, I recently encountered an unfortunate issue with my order that left me feeling disappointed. Despite being a regular customer, I noticed that there were around 8 Euros worth of groceries missing from my order on three separate occasions. What's more disheartening is that I did not receive any refund for these missing items. Being a regular and dedicated client, this experience has left me feeling disheartened. I have always overlooked the slightly higher prices, but to have groceries consistently missing from my orders feels like a direct breach of trust and a disservice to loyal customers like myself. It is upsetting to feel like I am being taken advantage of, especially from a store I have relied on. Even with this setback, I remain hopeful that this issue will be addressed, and the trust I once had in continente.pt will be restored. Nevertheless, I believe it's important to share my experience so other customers can make informed decisions. I have always appreciated the convenience and variety this store offers, and I hope to see improvements in the future.

A Cut Above the Rest: My Continente.pt Experience

As a loyal customer of Continente.pt, I have always appreciated the convenience of online shopping with them. However, my recent experiences have left me feeling disheartened. Despite multiple orders, I have consistently faced the issue of missing items from my delivery, with no refund provided. Being a regular patron, I have always overlooked the higher prices in favor of the quality and service promised by Continente.pt. However, the repeated occurrence of missing items feels like a breach of trust. It's disheartening to feel like I'm being taken advantage of, and it's a situation that I can no longer tolerate. I hope that Continente.pt will take steps to address these issues and restore the trust of loyal customers like me. It's my sincere wish to see improvements in their service so that other customers don't have to encounter similar disappointments. Despite the recent setbacks, I hold onto the hope that Continente.pt will uphold their commitment to customer satisfaction and regain the trust of their clientele.

I have right on my profile “no substitues”

As a loyal customer of Continente.pt, I truly value the convenience of grocery delivery, but my recent experience was incredibly disappointing. Despite clearly stating "no substitutes" on my profile, I received replacements with my order. When I tried to address this with customer service, I was met with complete disregard. Not only did they ignore my request for a credit, but they also left me feeling unheard and unappreciated. As if that wasn't enough, the quality of the items I received was subpar, including rotten onions and inferior bread. The lack of accountability and the overall disregard for my preferences have left me feeling frustrated and taken advantage of. It's disheartening to see such a lack of customer care, especially in a market where service should be paramount. In light of this experience, I can confidently say that I will no longer be using Continente for my grocery needs. I value a company that respects its customers and stands behind its service. It's time to take my business elsewhere.

A Genuine Reflection on My Experience with Continente.pt: “No Substitutes” Policy Not Respected

Having clearly specified "no substitutes" on my grocery delivery profile, I expected a seamless and accurate experience. However, my order from Continente.pt fell short, as they disregarded my preference and sent replacements anyway. The lack of adherence to my choices resulted in frustration, especially when I received a smaller bottle of Ginja with accompanying chocolate cups instead of the larger bottle I originally desired. The inconvenience was further compounded by the absence of a timely and satisfactory resolution from customer service despite multiple attempts to seek assistance. The unresponsiveness of the customer support team, coupled with the substandard replacements and unacceptable product quality, painted a disappointing picture of Continente's commitment to customer satisfaction. The ordeal not only undermined the convenience of online grocery shopping but also highlighted significant shortcomings in their service standards. Despite my efforts to address the issue through various channels, the unresolved nature of my complaint and the overall lack of accountability displayed by Continente have left me with no choice but to seek recourse through formal channels. The absence of reliable customer service and the disregard for customer preferences make it abundantly clear that my future grocery endeavors will no longer involve Continente. In light of this disappointing experience, I am compelled to explore alternative options such as shopping at LIDL, where I anticipate a more customer-centric approach and a greater emphasis on quality and consistency. It is imperative for companies to prioritize customer satisfaction and uphold their stated policies to foster trust and loyalty among consumers. My encounter with Continente serves as a cautionary tale, underscoring the importance of transparency, accountability, and genuine commitment to customer service in the retail industry.

Qualidade inferior e perigosa para a…

As a long-time customer of continente.pt, I can confidently say that their commitment to quality eyewear has always exceeded my expectations. I was initially drawn in by a competitive pricing offer, which piqued my interest. However, what truly impressed me was the exceptional level of craftsmanship and attention to detail that went into creating my new glasses. Unlike my previous experiences elsewhere, the frames were flawless upon delivery, and the precision in centering the lenses showcased their dedication to ensuring a perfect fit. I can confidently say that the comfort and clarity I now experience with my new glasses are unparalleled. The customer service team at continente.pt was equally impressive. They not only reassured me of the quality of their product, but they also went above and beyond to ensure my complete satisfaction. Their professionalism and dedication to customer care truly set them apart. Having had disappointing encounters with other providers, I can say with certainty that continente.pt has restored my faith in finding reliable and top-notch eyewear. I am grateful for their commitment to excellence and would wholeheartedly recommend them to anyone in search of premium eyewear and outstanding customer service. Thank you, continente.pt, for providing such a seamless and exceptional experience.