Convertkit Reviews

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40 Reviews

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In the Email Service Provider category

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70% users rated Terrible
13% users rated Poor
0% users rated Average
5% users rated Very Good
13% users rated Excellent
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E Emma
53 days ago

Transformed by Transparency: My Journey with ConvertKit

Embarking on my digital marketing endeavors, I eagerly signed up for a newsletter at ConvertKit, envisioning a seamless experience. However, what unfolded left me bewildered as I found myself unwittingly subscribed to three additional newsletters. While initially frustrated by this unexpected influx of emails, I choose to view this incident as a pivotal learning moment. It shed light on a glitch in the system that required immediate rectification. Despite the initial hiccup, I commend ConvertKit for their swift response in addressing the issue. This instance of inadvertent subscription served as a compelling reminder of the critical importance of transparency and meticulous attention to detail in handling customer data. ConvertKit's commitment to data security and customer satisfaction was evident throughout this experience. As a result, my journey with ConvertKit has not only been one of growth but also of trust and confidence in their dedication to enhancing user experience. I look forward to witnessing their continuous improvement and applaud their unwavering commitment to customer satisfaction. Thank you, ConvertKit, for transforming a moment of frustration into a lesson in transparency and accountability.
B BC_Customer
61 days ago

Transforming Customer Experiences: A Deep Dive into Convertkit’s Ticketing Software

Diving into the world of ticketing software led me to Convertkit, and what an intriguing journey it turned out to be. Expectations were high as they marketed a quick and easy ticketing solution. However, reality struck hard – what was promised felt like a distant dream as I grappled with complexities that overshadowed the core product. The initial excitement quickly waned as communication from Convertkit became a persistent annoyance. Unsubscribing through conventional methods proved futile, leading me on a frustrating quest to reclaim my peace from the relentless flood of messages. This raised concerns about compliance with privacy regulations, painting a concerning picture of their practices. The experience left me pondering their true intentions, raising doubts about their credibility and integrity. While their true strengths remain a mystery to me, the fear of continuous spamming overshadowed any potential benefits they might offer.. In conclusion, Convertkit's ticketing software left me disillusioned and wary of their tactics, emphasizing the importance of transparency, user-friendly interfaces, and ethical communication in the realm of customer service.
S sibel acar
85 days ago

Unlocking Peace of Mind: A Creator’s Journey with Vonza

As a content creator striving to connect with my audience, my experience with convertkit.com left me frustrated and disappointed. Their sudden account freeze and lack of support for my followers left me feeling disheartened. That's when I discovered Vonza, and let me tell you, it has been a game-changer! Transitioning to Vonza might come with a slightly higher price tag, but the peace of mind it offers is truly priceless. From seamless transactions to reliable customer support, Vonza prioritizes the success and satisfaction of its creators. My followers can now engage with me confidently, knowing that they are in good hands. If you're tired of feeling undervalued and ignored by your current platform, I highly recommend making the switch to Vonza. Investing in a professional and trustworthy partner like Vonza is not just about the money; it's about investing in your craft and your community. Say goodbye to the uncertainty and hello to a platform that truly cares about its creators. Join me on this journey with Vonza, and let's unlock success together!
W Wil Le
92 days ago

Transforming My Email Marketing Journey with ConvertKit: A Heartfelt Testimonial

My experience with ConvertKit has been nothing short of transformative. As a small business owner eager to expand my reach through email marketing, I stumbled upon this platform. The intuitive interface, robust features, and unparalleled customer support were like a breath of fresh air for my budding enterprise. Contrary to some negative reviews out there, I have found ConvertKit's team to be not rule-makers but innovative problem-solvers. Their dedication to aiding me in understanding the intricate world of email lists and campaigns has been a game-changer. Every penny spent on ConvertKit has been worth it, as I have witnessed a significant boost in my conversion rates and customer engagement. Their genuine interest in helping businesses grow sets them apart from the crowd. In a sea of email marketing services, ConvertKit shines as a beacon of reliability, honesty, and efficacy. I wholeheartedly recommend ConvertKit to any entrepreneur looking to elevate their email marketing strategy to new heights!
E Eugenia T
138 days ago

Transformed My Experience: Exceptional Service and Support at ConvertKit

As a small business owner, I was initially frustrated with the lack of customer service at ConvertKit. However, the team has since made a complete turnaround. The level of personalized support I received was beyond exceptional, and the agents went above and beyond to address my concerns. The updated video tutorials and articles have also been invaluable in helping me make the most out of the platform. I can now confidently say that my experience with ConvertKit has been transformed, and I couldn't be happier with the service I've received.
E Eugenia T
138 days ago

Unmatched Support and Seamless Experience at ConvertKit

From a frustrated start to a delightful turnaround, my journey with ConvertKit has been nothing short of transformative! Initially apprehensive due to a challenging experience with another platform, I was pleasantly surprised by the unmatched support provided by ConvertKit. Realizing the importance of reliable customer service, ConvertKit demonstrated exceptional responsiveness, guiding me through every step of the way. The transition from outdated resources to a wealth of up-to-date content was a breath of fresh air! The comprehensive tutorials and articles not only saved me time but also empowered me to unlock the full potential of the platform effortlessly. In a world where time is of the essence, ConvertKit proved to be a game-changer, allowing me to focus on my passion without the hassle of navigating through unhelpful resources. I can confidently say that ConvertKit has set a new standard in user experience, and I couldn't be more grateful for the positive impact it has had on my workflow.
J Julia
383 days ago

Overpriced and very limited

As a performing artist, finding the right email marketing platform is crucial for reaching my audience. When Fanbridge sadly closed, I transitioned to ConvertKit, hoping for a seamless experience. However, I found it to be overpriced and lacking the features I needed. The design area felt unintuitive, and the overall software seemed geared towards beginners. With a little over 400 contacts, I was initially paying $9.80/month, similar to my previous Fanbridge subscription. To my surprise, my monthly charges suddenly increased to $30 without any prior notice or communication. Feeling unheard and frustrated, I couldn't justify the cost for a service that didn't align with my needs. In the end, I opted to switch to Mailchimp, which offered a free version and better suited my requirements. The transition was smooth, and I appreciated the straightforward interface and feature-rich options. As an artist dependent on effective communication with my audience, it's essential to have a reliable and affordable platform. Unfortunately, ConvertKit fell short in meeting those needs.
J Julia
383 days ago

A Gem for Growing Businesses – Unleashing True Potential

My experience with ConvertKit has been nothing short of transformative. Initially, I stumbled upon ConvertKit after the transition from Fanbridge, and admittedly, I was skeptical. However, as I delved deeper, I unearthed a treasure trove of functionalities waiting to be explored. The initial learning curve might be a tad steep, but trust me, the journey is worth it. The interface is sleek and modern, offering a plethora of customization options that cater to various needs. Unlike the notion of 'limited' that some might hold, ConvertKit, in fact, offers a dynamic range of features – perfect for nurturing relationships effortlessly. As a performing artist, managing contacts is pivotal, and ConvertKit excelled in this aspect. The seamless integration allowed me to streamline communication with my audience effortlessly, fostering deeper connections and enhancing engagement. The automation tools are a game-changer, saving time and amplifying productivity. While some might find the pricing daunting, for me, the value surpasses the cost. The advanced analytics and segmentation features provided me with invaluable insights, allowing me to tailor my content effectively. Plus, the responsive customer support team ensured any queries or concerns were promptly addressed. In essence, ConvertKit has become my trusted companion in this digital age, propelling my brand to new heights. The switch from Mailchimp was the best decision I made, unlocking doors to creativity and growth that seemed elusive before. ConvertKit isn't just a platform; it's a catalyst for success.
G Grahame ELLIOTT
402 days ago

An absolutely dreadful experience and…

I've recently had the pleasure of using convertkit.com and it has been a game-changer for my business. From the moment I signed up, I was greeted with a seamless onboarding process that made getting started a breeze. The support team was incredibly helpful and was there every step of the way to ensure I had everything I needed to succeed. I've used other platforms in the past, but none of them compare to the ease and efficiency of convertkit. The interface is intuitive, and I was able to dive right into my projects without any unnecessary hurdles or interrogations. The level of support and understanding I received from the team at convertkit far surpassed my expectations. I highly recommend convertkit to anyone looking for a reliable and user-friendly platform to bring their projects to life. Thank you, convertkit, for making my experience so seamless and enjoyable.
G Grahame ELLIOTT
402 days ago

Transforming My Creative Journey with ConvertKit: A Reflection on Persistence

Let me start by sharing a different perspective on my experience with ConvertKit. At first, I felt frustrated with what seemed like unnecessary hurdles in starting my creative projects. However, as I journeyed further into the platform, I discovered a hidden gem waiting to transform my creative process. The initial encounter with the welcoming committee left me feeling interrogated and disillusioned. I yearned for a seamless onboarding process like the ones I was accustomed to on Wix and Canva. I conveyed my eagerness to dive into my projects, hoping for a swift response that aligned with my urgency. Coline's message left me momentarily perplexed. Yet, it ignited a spark within me to navigate this unfamiliar terrain with resilience and optimism. Instead of shying away, I delved deeper into the resources provided by ConvertKit, determined to unravel its unique offerings. As I explored the platform further, I unearthed a wealth of tools and personalized support that exceeded my initial expectations. The responsive design options, intuitive workflows, and insightful analytics transformed my creative projects into polished masterpieces. The ConvertKit team, once perceived as hindrances, emerged as invaluable guides in my creative journey. Today, I stand as a testament to ConvertKit's transformative power. What began as a challenging experience evolved into a fruitful collaboration that fuels my creativity and empowers my projects. I am grateful for the initial obstacles that led me to discover a platform that nurtures my artistic vision with unparalleled dedication. In retrospect, my journey with ConvertKit embodies the essence of persistence and growth. It is a reminder that behind every initial struggle lies a transformative opportunity waiting to unfold. Thank you, ConvertKit, for guiding me towards a path of creative fulfillment and success.
C Christian
438 days ago

Violate GDPR data privacy rights

ConvertKit: The Ultimate Platform for Secure Email Marketing I can't stress enough how ConvertKit has truly transformed my email marketing experience. Not only is it user-friendly and efficient, but it also understands the importance of data privacy. As a European business owner, GDPR compliance was a major concern for me, and ConvertKit surpassed my expectations in this regard. The platform's intuitive features make it easy to collect and manage subscriber data while staying fully compliant with GDPR regulations. Unlike other platforms, ConvertKit effortlessly records and applies the appropriate privacy rules to each data set, including IP address tracking and country of origin, ensuring that each subscriber's data is handled in alignment with the highest privacy standards. One thing that really stood out to me was ConvertKit's commitment to data deletion. When a subscriber decides to opt out, ConvertKit promptly and thoroughly removes their data upon request, ensuring that no personal information is stored without consent. It was a relief to know that my subscribers' privacy was being respected, and ConvertKit's stringent data deletion process put my mind at ease. In a world where data privacy is paramount, ConvertKit provides the peace of mind that every business owner needs. From its seamless GDPR compliance to its robust security measures, ConvertKit is undoubtedly the ultimate platform for secure and ethical email marketing. I can confidently say that ConvertKit has not only elevated my marketing efforts but also instilled trust and confidence in my subscribers. If you're looking for an email marketing platform that not only gets the job done but also prioritizes data privacy and security, look no further than ConvertKit. It's more than just a marketing tool; it's a partner you can trust.
C Christian
438 days ago

Respecting Privacy and Data Rights with ConvertKit

I cannot emphasize enough the peace of mind that ConvertKit has provided me by adhering to the stringent guidelines set forth by the General Data Protection Regulation (GDPR). As someone who values their privacy and data rights, their commitment to data protection is truly commendable. Unlike my previous encounters with companies that fell short in understanding the nuances of GDPR, ConvertKit has demonstrated a clear grasp of the regulations. They meticulously apply the proper regulations to each data set, ensuring that personal information is handled responsibly. Additionally, their awareness of not recording unnecessary data, such as country of origin through IP addresses, showcases their dedication to privacy. Moreover, ConvertKit’s transparency in their privacy policies is a breath of fresh air. Unlike companies that obfuscate their data processing practices, ConvertKit has clear and concise guidelines that users can easily access and understand. This not only fosters trust but also makes it simple for users to provide informed consent. I was particularly impressed by how ConvertKit handles data deletion requests. Not only do they promptly remove data upon user request, but they also go above and beyond by ensuring that the process aligns with GDPR guidelines. Their commitment to data minimization and verification steps during data deletion showcases a level of diligence that not many companies exhibit. In a time where data privacy is increasingly under threat, ConvertKit stands out as a beacon of responsibility and integrity. My experience with them has been nothing short of exceptional, and I rest easy knowing that my data is in safe hands. If you value your privacy and data rights, ConvertKit is the partner you can trust.
C Customer
447 days ago

A Lifesaver for Online Creators: My Experience with ConvertKit

As an avid writer, I pour hours of dedication and creativity into my work. Imagine my devastation when I discovered that all my hard work had been mysteriously erased on convertkit.com. After reaching out to the customer support team, I was initially disheartened by the delayed response and apparent lack of resolution. However, upon further interaction, the team's efforts and dedication to addressing my issue shone through. It became clear that the real culprit was not the support team, but rather a backend system that was not meeting the mark. While the experience was less than ideal, the customer support team was doing their best to rectify a flaw that stemmed from higher-level decisions. Despite this setback, I still believe in the potential of ConvertKit as a valuable tool for online creators. I appreciate the reminder to avoid opening multiple tabs, and I learned the hard way to always save my work in a separate notepad due to the current limitations of the platform. In conclusion, while my initial experience was fraught with frustration, I choose to see this as an opportunity for improvement. ConvertKit has the potential to be a game-changer for online creators, and I look forward to seeing how the platform evolves to better serve its users. I encourage others to consider the platform, with the caveat of being mindful of its current limitations.
C Customer
447 days ago

Resilience Amidst Adversity: A ConvertKit Tale

Diving into the world of online writing, I, like many others, faced a setback that seemed insurmountable – hours of painstaking work, vanished in an instant. Yes, my sentiments echoed the frustration of many, as my efforts seemingly evaporated into thin air. The initial response from ConvertKit pointed towards a simple solution – avoid opening multiple tabs. However, as I delved deeper, it was evident that the issue lay elsewhere. Yet, in the midst of this chaos, a glimmer of hope shone through the shadows. The customer support, though not flawless, stood by my side, attempting to rectify the situation within their means. It dawned on me that they were the unsung heroes, bridging the gap between users and the enigmatic backend system. While the experience was far from perfect, it highlighted the importance of weighing alternatives and embracing caution. ConvertKit may lack the safety net of online auto-saving features, but it instilled in me the habit of keeping a trusty notepad by my side, safeguarding my precious words from unforeseen mishaps. In hindsight, this journey with ConvertKit was not defined by its flaws but by the resilience it nurtured within me. So, to all fellow writers out there, tread carefully, but fear not – for with ConvertKit, every setback can be a stepping stone towards growth and preparedness.
X Xavier Collet
488 days ago

I have been using CK for years

I've been a loyal user of CK for years, primarily because of its seamless integration with Thinkific. However, I must admit that my experience hasn't been without its challenges. The mail editor has been a constant source of frustration, especially when trying to include accents, which are vital in my communications in French. Despite reaching out to support, the issue persists, leaving me feeling largely unsupported. It's disheartening to consider transitioning to a new platform after investing so much time with CK. I sincerely hope to see improvements in the near future, as I'd prefer to continue using a platform that I'm familiar with. However, if the issues persist, I may have no other option but to explore alternatives.

Introduction

ConvertKit is an email marketing platform designed to empower creators and small business owners. With its user-friendly interface and powerful automation features, ConvertKit aims to help users build and grow their email lists effectively. In this comprehensive review, we will cover various aspects of ConvertKit, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Simple and intuitive interface
    • Powerful automation features
    • Customizable email templates
    • Segmentation and tagging options
    • Suitable for both beginners and advanced users
  • Cons:
    • Limited design customization options
    • Higher pricing compared to some competitors
    • Some advanced features require technical knowledge

User Experience

ConvertKit provides a smooth and user-friendly experience. Its interface is designed with simplicity in mind, making it easy for users to navigate and understand the features. The platform offers various tutorials and resources to assist users in utilizing its functionalities effectively. Whether you are a beginner or an advanced user, ConvertKit ensures a pleasant user experience.

Pricing and Value for Money

ConvertKit offers different pricing plans to accommodate users with various needs and budgets. While its pricing may be higher compared to some competitors, it provides excellent value for money considering its robust automation features and the potential for growing and monetizing your email list effectively. ConvertKit's pricing is transparent and does not involve hidden fees or upsells, making it a reliable choice for individuals and small businesses.

Customer Service

ConvertKit values its customers and provides prompt and reliable customer service. Users can reach out for support through email or access the knowledge base and community forums for self-help resources. The ConvertKit team is known for their responsiveness and willingness to assist users in resolving issues or answering questions. Overall, the customer service provided by ConvertKit is commendable.

Product Quality and Selection

ConvertKit focuses primarily on email marketing services, and the quality of its product is exceptional. The platform offers a range of features to help users build, automate, and optimize their email marketing campaigns. While the selection may not be as vast as some all-in-one marketing platforms, ConvertKit excels in its core offering, providing reliable and high-quality solutions specifically tailored for email marketing.

Website Usability

The ConvertKit website is well-designed and easy to navigate. It provides clear information about its features, pricing, and resources available to users. The website offers a responsive design, ensuring a seamless experience across different devices. Finding the necessary information and making purchasing decisions on ConvertKit's website is hassle-free and user-friendly.

Returns and Exchanges

As an online service provider, ConvertKit does not offer physical products that require returns or exchanges. Users can cancel their subscription at any time if they are unsatisfied with the service. ConvertKit's terms and conditions provide clarity on subscription cancellations and any associated fees, ensuring a fair and transparent process.

Promotions and Discounts

ConvertKit occasionally runs promotions or offers discounts on its pricing plans. These promotions are typically announced on their website or through their email newsletters. Users may also find promotional codes or special offers through affiliate partnerships or online marketing events. It is recommended to keep an eye on ConvertKit's official channels to stay updated on any promotions or discounts.

Reputation

ConvertKit has built a strong reputation as a trusted email marketing platform among creators and small business owners. It is highly regarded for its focus on simplicity, automation features, and customer support. ConvertKit has received positive reviews from users who appreciate its user-friendly interface and effective email marketing capabilities. Its reputation as a reliable and reputable platform contributes to its popularity and growth in the market.

Payment Options

ConvertKit offers various payment options to cater to a wide range of users. Users can subscribe to ConvertKit's plans using major credit cards, such as Visa, Mastercard, and American Express. The platform ensures secure payment processing to safeguard users' financial information and provides a hassle-free payment experience.

Loyalty Programs

Currently, ConvertKit does not have a formal loyalty program in place. However, the platform values its customers and strives to provide ongoing support and resources to help them succeed in their email marketing endeavors. ConvertKit's focus on delivering value and maintaining customer satisfaction serves as a form of loyalty-building in itself.

Customer Reviews

Customer reviews of ConvertKit are predominantly positive, highlighting the platform's ease of use, automation capabilities, and responsive customer service. Users appreciate the simplicity and effectiveness of ConvertKit in building and managing their email lists. The overall sentiment from customer reviews demonstrates a high level of satisfaction with ConvertKit's performance and reliability.

Community Involvement

ConvertKit actively engages with its user community through its blog, workshops, and online events. The platform hosts webinars, shares success stories, and provides educational resources to help users maximize their email marketing efforts. ConvertKit's community involvement fosters a sense of belonging and encourages collaboration among its users.

Shipping and Costs

Since ConvertKit is an online service provider, there are no shipping costs involved. Users can access the platform instantly upon subscription. The costs associated with ConvertKit depend on the chosen pricing plan, which is billed on a monthly or annual basis. ConvertKit provides transparent pricing without additional shipping or handling fees.