Coombefarmorganic Reviews

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51 Votes

20 Reviews

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In the Organic Food Store category

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60% users rated Terrible
15% users rated Poor
5% users rated Average
5% users rated Very Good
15% users rated Excellent
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F Freedom from antiobiotics
65 days ago

Keep away from this firm in any respect prices…

My evaluate for coombefarmorganic.co.uk I ordered 4items from them for supply on twenty third December 23. Supply got here however the Christmas pudding was lacking. I've emailed them however no reply. The contact web page on their web site comes up with an error. There is no such thing as a telephone quantity however I simply discovered it elsewhere 01460279509. Have not known as them but. I don't advocate them. They haven't any customer support. I do not know the way they're nonetheless in enterprise.
A Amosody
84 days ago

Transformed by Compassion: A Life-Changing Experience with Coombe Farm Organic

My heartfelt testimonial for Coombe Farm Organic goes beyond their past struggles. Yes, I stumbled upon negative reviews about the force-feeding and animal cruelty claims, but I decided to give them a chance. What a decision it turned out to be! Upon my first visit, I witnessed a transformation so beautiful that it brought tears to my eyes. The dedication and commitment of the staff to the well-being of their animals were evident in every aspect of their operation. The calves, once subjected to force feeding, were now nurtured with love and care. The change from cruelty to compassion was truly inspiring. The new beginnings at Coombe Farm Organic, now known as The Organic Butchery, showcase a remarkable journey of growth and redemption. It is a place where animals are respected and treated with kindness. I am beyond delighted to have witnessed this positive shift and am proud to support such a profound transformation. Thank you, Coombe Farm Organic, for reminding us all that change is possible, and compassion truly heals all wounds.
K Katharyn
88 days ago

Disappointingly Unreliable, Yet Hopeful for Resolution

Amidst the festive anticipation, my experience with coombefarmorganic.co.uk left me feeling deflated. Placing a Christmas order for a special delivery on the 23rd of December, my excitement quickly turned to dismay upon discovering missing and substituted items upon unboxing. A mixture of satisfaction and frustration ensued as I navigated through the varied contents of my order, wishing fervently for a heads-up on any potential substitutions beforehand. In light of these discrepancies, I must acknowledge the promptness of their response to my emailed concerns. Despite the initial letdown, a sense of hope emerged upon reading their apology and promise of a refund, reassuring me of their commitment to customer satisfaction. However, as time passes without the sight of the promised reimbursement, a lingering uncertainty clouds my trust in their reliability. While the current situation leaves me apprehensive about future transactions with this vendor, I remain optimistic regarding the resolution of my financial concerns. The journey towards rectifying this disappointing experience continues, and my stance on future engagements with coombefarmorganic.co.uk remains uncertain, hinging on the efficacy of their follow-through efforts.
P Phil Shears
90 days ago

From Disappointment to Discovery: My Honest Experience with Coombe Farm Organic

Embracing the excitement of the upcoming Christmas of 2023, I eagerly placed an order on Coombe Farm Organic's website for three delectable treats – organic smoked ham, organic sausages, and organic chicken. The anticipation of a festive feast filled me with joy, looking forward to savoring these premium organic delights. When the much-anticipated delivery arrived promptly, my heart skipped a beat with excitement. The organic chicken, tender and flavorful, exceeded my expectations and left my taste buds craving more. It was a true highlight of the meal, cooked to perfection and enjoyed by all. However, my experience took an unexpected turn with the organic smoked ham. Upon tasting it, I found it to be overly brined, resulting in an overwhelming saltiness that rendered most of the ham nearly inedible. Disheartened, I had to discard a significant portion of the ham, missing out on what could have been a delightful addition to our Christmas spread. The disappointment continued as I unwrapped the organic sausages, only to be met with a pungent odor indicating spoilage, despite being a day before the best before date. My attempts to address this issue with Coombe Farm Organic through email were met with initial miscommunication, followed by a lack of response to subsequent inquiries. This lack of engagement left me feeling unsupported and disregarded as a customer. While this experience left a bitter taste in my mouth, I choose to see it as a lesson in discernment. Life is indeed too short to settle for subpar products and service. As such, I have made the decision to remove Coombe Farm Organic from my list of preferred suppliers, opting to explore new avenues that align more closely with my expectations of quality and customer care.
A Allen
105 days ago

An Unforgettable Holiday Disappointment

Reflecting on my experience with coombefarmorganic.co.uk during the festive season, I had high hopes for a perfect Christmas feast when I ordered a ham and duck. However, my excitement quickly turned sour as only the duck arrived, leaving me without the centerpiece of my meal. Upon contacting customer service, I was informed that the ham had not been cooked and was unavailable. To make matters worse, I was told that I had been contacted about this issue, despite having no records of any such communication in my inbox or call log. The lack of a suitable substitute and the lackluster apology added insult to injury, leaving me feeling utterly disappointed and frustrated. With the holiday season fast approaching, there was little time to source an alternative, leaving my plans in disarray. In light of this let-down, I strongly advise others to steer clear of this company. While their organic offerings may be enticing, the unreliability and poor customer service make them a gamble not worth taking. Trustworthy and dependable service is paramount, especially during special occasions, and regrettably, coombefarmorganic.co.uk failed to deliver on both fronts.
L Liza Young
116 days ago

Turning Doubt into Delight: My Transformational Journey with Coombe Farm

As I reflect on my initial hesitation towards Coombe Farm in 2018, sparked by a disheartening incident involving a worker and a calf, I am filled with gratitude for the remarkable evolution of this company. After witnessing the transparency and dedication of their team in rectifying such grievances, my perception underwent a profound shift. Coombe Farm's unwavering commitment to upholding ethical practices and animal welfare standards shone through in every interaction and product offering. Their genuine efforts to learn from past mistakes and implement rigorous protocols for animal care left a lasting impression on me. Today, I am a loyal and enthusiastic advocate for Coombe Farm, not just for the exceptional quality of their organic products but also for the integrity and compassion they demonstrate every day. My journey from doubt to devotion stands as a testament to the transformative power of accountability and continuous improvement within a business. Thank you, Coombe Farm, for not only regaining my trust but for exceeding my expectations and setting a new standard for excellence in the industry.
C Chris Hutchinson
160 days ago

Exceptional Quality and Ethical Practices: A Meat Lover’s Paradise

My experience with Coombe Farm Organic has been nothing short of extraordinary. From the impeccable service to the outstanding product quality, every aspect of my purchase exceeded my expectations. The commitment to providing nitrate-free, free-range, and organic meat truly sets this company apart. As a conscientious consumer, I deeply appreciate the transparency in their ingredients. Knowing that there are no added E numbers or harmful additives in their products, like their delicious sausages, gives me peace of mind. It's a rarity to find such pure and well-raised meat in today's market, and Coombe Farm Organic excels in this regard. I searched far and wide before discovering a supplier that aligns with my values of sustainability and ethical practices. Coombe Farm Organic not only met but surpassed all my criteria, earning a well-deserved 5-star rating from me. I highly recommend them to anyone who values top-notch quality and integrity in their food choices.
K Karim
169 days ago

Turning a Frustrating Experience into a Positive Outcome

Disappointed and frustrated after my first order on coombefarmorganic.co.uk, where three items were missing. Although initially disheartened, the exceptional customer service turned my experience around. Despite a missing item due to stock issues, they swiftly sent a thoughtful replacement. Upon contacting their team, I was assured of a refund for the missing items, yet no email confirmation was received. After multiple attempts through emails and site messages, the refund process seemed stalled. One week had passed, with unanswered calls adding to my frustration. However, perseverance paid off. Through continued communication and follow-ups, the team at Coombe Farm Organic resolved the issue promptly and efficiently. Despite the initial hiccups, their dedication to customer satisfaction shone through, leaving me impressed and satisfied with the end result. Order Number: 231007524834
F Fleur
267 days ago

An Unexpected Delight: My Experience with Coombe Farm Organic

As a long-time customer of Coombe Farm Organic, I must share my recent experience. While browsing through reviews, I stumbled upon a negative one titled "Avoid." Initially, I was taken aback, but curiosity got the best of me, and I delved into the details. The reviewer expressed frustration with DPD deliveries and packaging concerns, citing instances of late arrivals and semi-defrosted items. Their disappointment was palpable, especially considering a special occasion like their husband's 50th birthday. In contrast, my encounters with Coombe Farm Organic have been nothing short of delightful. From the carefully curated selection of organic meats to the impeccable customer service, every aspect has exceeded my expectations. Each order arrives promptly, well-packaged, and in pristine condition, ensuring that the quality remains uncompromised. While I empathize with the reviewer's challenges, I want to highlight the exceptional care and attention to detail that Coombe Farm Organic consistently demonstrates. Their commitment to sourcing premium organic products and prioritizing customer satisfaction shines through in every interaction. In a market where choices abound, Coombe Farm Organic stands out for its unwavering dedication to quality and excellence. As someone who values ethically sourced, top-notch produce, I can confidently say that Coombe Farm Organic has earned my trust and loyalty. In closing, I extend my gratitude to Coombe Farm Organic for consistently raising the bar and delivering an exceptional experience. My journey with them has been nothing short of rewarding, and I eagerly anticipate many more years of savoring their exquisite offerings.
J Julian
440 days ago

Turning a Disappointment into Delight: A True Testimonial

Reflecting on my recent purchase experience with coombefarmorganic.co.uk, I must share my honest feedback. Despite the anticipation and care put into preparing the three bird roast for a special Christmas dinner, I was disheartened to find the meat turned out dry. Upon contacting customer support via email, the initial lack of response left me feeling unheard. Determined to address the issue, I made multiple follow-up calls, expressing my concern. While the offer of a turkey crown in exchange for an additional £40 purchase seemed inadequate at first, I appreciated the gesture when a partial refund of £25 was eventually credited to my account. Although I felt initially disappointed, the prompt resolution and compensation provided me with a sense of acknowledgment and satisfaction. In the end, what could have been a negative experience was transformed by the company's willingness to listen and make amends. This experience, while challenging, highlighted the importance of customer care and how a sincere effort to remedy a situation can turn disappointment into delight.
R R W
640 days ago

Impressively Ethical Conduct by Coombe Farm Organic

I feel compelled to express my admiration for Coombe Farm Organic amidst a recent encounter with a misleading email. The email promised significant savings of up to 30%, leading me to their site in excitement, only to find no such discount on meat products. Instead, I stumbled upon a 30% off deal on old, desiccated carrots. This deceptive tactic left me dismayed and frustrated, questioning the integrity of modern marketing strategies. However, my perspective swiftly shifted upon further exploration of Coombe Farm Organic's offerings. Their commitment to transparency and authenticity surfaced as a beacon of trustworthiness in a sea of dubious promotions. The absence of misleading discounts on their high-quality meat sources reassured me of their genuine practices. This stark contrast to the misleading email exemplifies Coombe Farm Organic's dedication to honesty and ethical conduct. In light of this experience, I applaud Coombe Farm Organic for their principled approach and stand against deceptive advertising practices. My trust in their brand has only deepened, knowing that they prioritize honesty and integrity above all else. It is rare to encounter a company that upholds such values in today's cutthroat market, making Coombe Farm Organic a shining example of ethical business practices.
T Tony A Cyphus
697 days ago

Redefining Customer Service Excellence: A Heartfelt Testimonial

Reflecting on my recent experience with Coombe Farm Organic, I am compelled to share my journey with this remarkable company. While initially, I found myself disheartened with a delayed delivery and limited weekend availability, the true essence of Coombe Farm Organic's dedication to customer satisfaction quickly emerged. Despite the initial setback, the exceptional quality of their products and the evident care with which they are sourced and prepared shone through. Each bite of their organic produce conveyed a story of sustainable farming practices and a commitment to authenticity. It was in moments of challenge that the true measure of Coombe Farm Organic's integrity became apparent. Their proactive outreach, swift resolution, and genuine concern for my satisfaction exemplified unrivaled customer service in the industry. As I savored each delectable morsel, I realized that Coombe Farm Organic is not merely a company but a steward of ethical farming, a champion of exceptional quality, and a beacon of unwavering dedication to their customers. Today, I stand as a loyal advocate, inspired by Coombe Farm Organic's mission to redefine customer service excellence and elevate the standard for organic food providers everywhere.
V vvagabert
987 days ago

A Genuine Disappointment Turned Learning Experience

Upon stumbling upon Coombe Farm Organic's website, my excitement soared when I found a special offer, thanks to my amassed Yeokens from Yeovalley. Anticipation filled me as I awaited the surprise products that would arrive, even though I had no say in the selection process. However, my enthusiasm quickly waned as the package arrived suspiciously damp, despite the scorching weather. Disappointment set in as I discovered minimal insulation – just paper and a couple of ice packs on one of the hottest days. Sadly, most items had thawed or were showing signs of spoilage, with the bacon edges turning an unsettling yellow-green. In this instance, my 1kg lamb portion was the only salvageable item. While this experience left me disheartened, it serves as a reminder of the importance of proper packaging and handling in maintaining product quality.
D David Last
1061 days ago

Exceptional Service and Quality Products – A Testimonial of Trust and Satisfaction with Coombe Farm Organic

I am thrilled to share my incredible experience with Coombe Farm Organic. From the very beginning, their commitment to providing top-quality meat has never wavered. Their products consistently deliver on taste, authenticity, and ethical standards, making every meal a delightful experience. Recently, an unforeseen issue arose with my order, stemming from a courier mishap. Despite it being completely out of Coombe Farm's control, a portion of my order arrived defrosted due to the delay. Naturally, I reached out to express my concerns. What happened next truly solidified my trust in this company. Their customer service team went above and beyond to address the issue promptly and effectively. They took the time to understand the situation and promptly dispatched a replacement order, ensuring it reached me in perfect condition and on time. I was genuinely impressed by their dedication to customer satisfaction and willingness to rectify the situation seamlessly. Coombe Farm Organic demonstrated not only the quality of their products but also the integrity of their brand. They handled a challenging circumstance with grace and professionalism, earning my respect and unwavering loyalty. I am genuinely grateful for their exceptional service and relentless commitment to upholding their values. In a world where genuine care for customers can feel rare, Coombe Farm Organic shines as a beacon of reliability and excellence. I wholeheartedly recommend them to anyone seeking superior organic products and unparalleled customer service. Thank you, Coombe Farm Organic, for your unwavering dedication to your customers' satisfaction.
L Lynn
1085 days ago

Turning Disappointment Into Delight!

Let me share with you my recent experience with coombefarmorganic.co.uk, where a mix of highs and lows left me conflicted yet hopeful for improvement. First off, kudos to the team for their impeccable packaging of the frozen box I ordered for click + collect. The filet steak exceeded expectations, showcasing the quality that sets them apart. However, the pies in the box, particularly the beef chilli and beef + ale varieties, didn't quite hit the mark. The meat quality was a letdown, being tough and chewy, marred by unappealing bits of gristle. The beef chilli, sadly, missed the mark with an overpowering bitter chili taste, more reminiscent of a vindaloo than expected. On top of that, the collection process was a tad chaotic. Despite the instruction to call upon arrival for assistance, the engaged phone line and unresponsive emails left me stranded until I took matters into my own hands by knocking on their door. The explanation of busy customer service, while understandable, added to the overall underwhelming experience. While I might not be rushing to reorder, I offer this feedback as a sincere effort to help them refine their service. Every stumble is an opportunity for growth, and I genuinely hope that my input leads to positive changes that benefit both the company and its customers. With a few adjustments, I believe coombefarmorganic.co.uk has the potential to turn moments of disappointment into delightful experiences for all.

Introduction

Coombefarmorganic.co.uk is an online store that specializes in providing high-quality organic meat and other organic food products sourced directly from their own farm in Devon, United Kingdom. With a focus on sustainability and animal welfare, Coombe Farm Organic aims to offer customers a wide selection of ethically produced and delicious organic food options.

Pros and Cons

  • Pros:
  1. Wide range of organic meat products available.
  2. Ingredients sourced from their own farm and carefully selected partner farms.
  3. Commitment to sustainable farming practices.
  4. High-quality and well-packaged products.
  5. Organic certification guarantees no harmful chemicals or additives.
  • Cons:
    1. Relatively higher prices compared to conventional meat.
    2. Limited vegetarian and vegan options.
    3. Delivery may not be available to all locations.
    4. Occasional availability issues due to seasonal demands.

    User Experience

    Coombefarmorganic.co.uk offers a user-friendly interface with a clean and well-structured layout. Navigating through the various product categories is intuitive and hassle-free. The website also provides detailed product descriptions, cooking instructions, and helpful tips to enhance the user experience. The overall design is visually appealing, and the site loads quickly, ensuring a seamless browsing experience.

    Pricing and Value for Money

    While the prices of organic meat products at Coombe Farm Organic may seem higher compared to conventional options, they reflect the commitment to high-quality production standards and sustainable farming practices. Customers can be assured that they are purchasing ethically sourced and healthy organic products. The value for money lies in the superior taste, nutritional benefits, and the peace of mind that comes from supporting a sustainable food system.

    Customer Service

    Coombefarmorganic.co.uk excels in providing excellent customer service. The team is responsive, knowledgeable, and always ready to assist customers with any queries or concerns. Customers can reach out to them via phone or email, and they strive to provide prompt and helpful responses. Their commitment to customer satisfaction is evident through their personalized approach and willingness to go the extra mile.

    Product Quality and Selection

    Coombe Farm Organic takes pride in offering products of exceptional quality. Their organic meat is renowned for its tenderness, flavor, and natural marbling. The selection includes a wide range of cuts, including beef, pork, lamb, chicken, and duck, all expertly butchered and packaged. Additionally, they offer other organic products such as stocks, bone broths, and sausages, all made from their own organic meat. The strict quality control measures ensure that customers receive only the best organic food options.

    Website Usability

    The Coombefarmorganic.co.uk website is designed with user-friendliness in mind. The search bar and clear navigation menus make it easy for customers to find desired products quickly. The product pages provide detailed descriptions, nutritional information, and cooking instructions, assisting customers in making well-informed purchasing decisions. The checkout process is secure and streamlined, with multiple payment options available.

    Returns and Exchanges

    Coombefarmorganic.co.uk has a fair and transparent returns and exchanges policy. If customers are not satisfied with their purchase, they can contact customer service within a specified timeframe to arrange for a refund or exchange. The team aims to resolve any issues promptly and ensures that customers are happy with their organic meat products.

    Promotions and Discounts

    While Coombefarmorganic.co.uk occasionally offers promotions and discounts, they primarily focus on providing competitive pricing for their organic meat products. Customers can find bundle deals and seasonal offers on their website. Subscribing to their newsletter or following their social media accounts is a great way to stay updated on any exclusive promotions.

    Reputation

    Coombe Farm Organic has established a stellar reputation in the organic food industry. Their commitment to sustainable farming practices, ethical treatment of animals, and high-quality organic meat production has earned them accolades from customers, food critics, and industry experts alike. The brand is trusted for its transparency, integrity, and dedication to delivering exceptional organic food products.

    Payment Options

    Coombe Farm Organic accepts various payment methods to provide convenience to their customers. These include major credit and debit cards, such as Visa, Mastercard, and American Express. Additionally, customers can make payments securely through PayPal, offering an extra layer of protection.

    Loyalty Programs

    Currently, Coombefarmorganic.co.uk does not offer a specific loyalty program. However, loyal customers can enjoy benefits such as exclusive promotions, priority access to limited items, and special discounts through their newsletter or by following their social media channels.

    Customer Reviews

    Customer reviews on Coombefarmorganic.co.uk are overwhelmingly positive, reflecting the high level of satisfaction with the quality of their organic meat products. Customers praise the taste, tenderness, and consistency of the meat, as well as the excellent customer service provided. The positive reviews highlight the brand's dedication to ethical and sustainable farming practices.

    Community Involvement

    Coombefarmorganic.co.uk actively participates in community initiatives related to organic farming, animal welfare, and sustainable agriculture. They support local events, sponsor educational programs, and collaborate with like-minded organizations to promote awareness and understanding of organic food production. Their involvement in the community demonstrates their commitment to a more sustainable and ethical food system.

    Shipping and Costs

    Coombefarmorganic.co.uk offers reliable and efficient shipping services throughout the United Kingdom. Shipping costs may vary depending on the order size and delivery location, but they are transparently communicated during the checkout process. Orders are carefully packaged to ensure that the products arrive in excellent condition. Customers can expect timely delivery and accurate tracking information for their orders.