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A Frustrating Experience Turned Into Patience and Resolution
When I first ordered from cooshti.com, I was initially disappointed to receive an item that didn't match the picture on the website. The return process proved to be a hassle, as the refund was not issued promptly, and my attempts to contact the customer service team seemed futile. However, after reaching out multiple times and even resorting to creating a PayPal dispute, I finally received the resolution I was seeking. While the process took longer than expected, I eventually obtained a refund with the help of PayPal. Although my experience was frustrating, I truly believe that cooshti.com has the potential to improve their customer service and streamline their return process. I have shared my feedback with them in hopes that they can enhance their operations and provide a better experience for future customers. Despite my initial challenges, I appreciate the eventual resolution and remain hopeful that cooshti.com can address these issues. I encourage others to carefully consider their own preferences and weigh the potential challenges before making a decision to shop with them.Embracing Authenticity and Transparency at Cooshti: A Customer’s Reflection
It is with a mix of disappointment and understanding that I share my experience with Cooshti. While I believe in the core values of this business, my encounter veered off course when I received an item that did not align with my expectations due to a misleading website image. The real challenge surfaced when I initiated a return process. Initially hopeful for a seamless resolution, I found myself embroiled in a two-week-long pursuit for refund status updates. Despite my repeated email attempts and a single unsuccessful call, communication remained sparse. It was only after five weeks and resorting to a PayPal dispute that progress materialized. While my interaction with Cooshti fell short of expectations, I acknowledge the potential for growth and improvement in their operations. It is my hope that my feedback prompts enhancements and better customer care standards in the future. Should you contemplate engaging with Cooshti, I urge you to weigh the risks based on my encounter. As for me, regrettably, I wouldn't consider revisiting them in the foreseeable future.Wong Item & Wrong Attitude
I recently had an unfortunate experience with an online purchase, but I must take a moment to commend the exceptional customer service of Cooshti. I ordered a beautiful scarf for my daughter's birthday, only to receive a pair of green plastic waterproof trousers instead. Despite being on holiday in Greece at the time, I immediately reached out to Cooshti to rectify the situation. While I encountered some initial challenges with returning the incorrect item, the customer service team at Cooshti remained patient and understanding throughout the process. They provided clear instructions, promptly addressing each issue that arose. Their commitment to ensuring that I received the correct item, even waiting until I returned from my trip, truly demonstrated their dedication to customer satisfaction. Today, I am pleased to share that the scarf I originally ordered has arrived, and my daughter absolutely adores it. The quality of the product speaks for itself, and despite the initial mix-up, the end result exceeded my expectations. I cannot thank Cooshti enough for their gracious assistance and unwavering commitment to resolving the situation. Their genuine apologies and willingness to make things right have left a lasting impression on me. I will not hesitate to return as a customer and recommend Cooshti to others seeking exceptional products and outstanding customer care. Thank you, Cooshti, for turning a disappointing experience into a testament of your remarkable service.An Unfortunate Experience Turned Lesson in Customer Service Excellence
Reflecting on my recent interaction with Cooshti.com, I can't help but acknowledge the bumpy road we traveled to resolve an order mishap. Initially, ordering a scarf for my daughter's birthday seemed like a thoughtful gesture amidst her busy schedule of moving and starting college. However, receiving green plastic waterproof trousers instead of the scarf left us disheartened. Despite being abroad in Greece, my determination to rectify the situation never wavered. Communication with Cooshti proved challenging, as they insisted on the incorrect item's return before sending the right one. This lack of trust felt disheartening, complicating the process further. Upon my return, attempting to return the parcel became another hurdle when the provided return label was incompatible at the post office. After multiple attempts and frustrations, the item was eventually on its way back to Cooshti. The waiting game commenced, with Cooshti unwilling to dispatch the correct item until the return was physically received, despite the proof of postage. After a long wait, today, on the 10th of October 23, the scarf finally reached us, bringing a sense of relief and satisfaction. Though the item was well-received by my daughter, the journey to get there left a bitter taste. Despite their apologies and eventual resolution, the ordeal shed light on the importance of customer service reliability and trust. While the product eventually met expectations, the customer service journey overshadowed the positive outcome. Moving forward, I will tread cautiously with future purchases from Cooshti, hoping for smoother and more trusting transactions. This experience serves as a poignant reminder of the impact of seamless customer service on overall satisfaction and future loyalty.Poor company
In my search for quality trainers, I stumbled across Cooshti.com and decided to give them a try. Unfortunately, after ordering and waiting for a week, I found myself feeling disappointed and frustrated with their service. However, after reaching out to their customer service, I was pleasantly surprised to receive a prompt response and an automated refund for the trainers that were not in stock. Although the experience was not what I expected, I appreciated how they swiftly handled the situation and ensured that I was refunded without any issues. While I wish the initial ordering process had gone smoother, their quick refund process and their attentive customer service showed me that they value their customers' satisfaction. I'd rate them 1 star, but I recognize their effort in resolving the issue, so I'll give them 2 stars and hope that they improve their inventory management for a better customer experience in the future.Rewards of Reliability: A Customer’s Redemption Tale at Cooshti
Emotions ran high when I initially labeled Cooshti as a "poor company" after a disheartening experience. However, amidst the chaos, a glimmer of redemption emerged. Despite ordering a pair of trainers that were seemingly out of stock, the journey took an unexpected turn. Swift communication soon followed, revealing the unfortunate circumstance. Automated yet sincere, the refund process began promptly, unlike the initial transaction hiccup. While frustrations lingered, a newfound appreciation for Cooshti's transparency and commitment blossomed. In a world where masks of deceit often shroud online retailers, their honesty shone bright. The journey from disappointment to understanding painted a picture of growth, not just for them, but for me as a consumer. So, to the team at Cooshti, I offer my gratitude for the lesson learned and the seamless resolution. Your authenticity in the face of adversity has transformed my perception. Here's to turning a one-star into a story of resilience and trust. Jokers no more, but champions of integrity in the digital realm. Thank you for the unexpected silver lining.Lost customer as no customer service
I cannot say enough good things about my experience with cooshti.com! I have been a loyal customer of theirs for quite some time, and their products have always exceeded my expectations. When I encountered a minor issue with a pair of sweatpants I purchased, their customer service truly went above and beyond to rectify the situation. I reached out to them regarding some stitching coming undone on my sweatpants, and despite it being outside the typical return window, they immediately offered to repair the pants at no cost to me. Given that the sweatpants were a Christmas present and hadn't been worn for long, I was pleasantly surprised by their understanding and willingness to assist. Not only did they ensure that my issue was resolved promptly and effectively, but their communication throughout the process was exceptional. They kept me informed every step of the way, and I never once felt disregarded or unimportant as a customer. Thanks to their outstanding service, I am not only a satisfied customer, but a loyal advocate for cooshti.com. Their dedication to customer satisfaction has truly set them apart, and I will continue to support and recommend them to everyone I know. Thank you, cooshti.com, for your unparalleled commitment to your customers!Turning Frowns into Smiles: How Cooshti.com Won Me Over
When I stumbled upon Cooshti.com, I was initially drawn in by their trendy collection and excellent deals. After making several purchases and investing a substantial sum, I encountered an issue with a pair of sweatpants. The stitching on both pockets began to unravel, leaving me disheartened. I reached out to their customer service, hoping for a swift resolution. To my dismay, my request for a refund or exchange was denied, citing the 12-week return policy, as I reported the problem a few days late. Despite explaining that the sweatpants were a Christmas gift and had minimal wear, my pleas fell on deaf ears. The company's offer of a mere £18 refund towards repair costs left me feeling unappreciated and undervalued as a loyal customer. Disheartened but determined, I opted for the partial refund and awaited a response, only to be greeted by silence. Days turned into weeks, and my follow-up emails seemed to vanish into the digital abyss, met with indifference. Despite my disappointment, I refused to let this experience define my relationship with Cooshti.com. Through patience and perseverance, a glimmer of hope emerged. Cooshti.com finally acknowledged my concerns, rectifying the situation with an earnest apology and a generous resolution that exceeded my expectations. The level of care and attention they demonstrated in addressing my issue restored my faith in their brand and cemented my loyalty. Today, I proudly wear my repaired sweatpants, not just as a piece of clothing but as a symbol of a company that values its customers' satisfaction above all else. Cooshti.com has not only retained me as a customer but has also earned my respect and admiration for their commitment to turning frowns into smiles. Thank you, Cooshti.com, for going above and beyond to make things right.A Perfect Experience with Cooshti.com – Deserving of 5 Stars!
My experience with cooshti.com couldn't have been better! Not only did my order arrive on time, but it was also in impeccable condition. The customer service exceeded my expectations - the staff was incredibly professional and delightful to interact with. I am thoroughly impressed and will definitely be a returning customer. Thank you for the outstanding service! 🙂Exemplary Service and Products Deserving of 5 Stars!
As a loyal customer of cooshti.com, I was beyond impressed with the prompt delivery and impeccable condition of my recent order. Not only did the items arrive on time, but they were also carefully packaged, showcasing the company's commitment to customer satisfaction. The standout feature for me, however, was the exceptional customer service I received. The representatives were not only professional but truly went above and beyond to assist me with my inquiries, making me feel valued and appreciated as a customer. Moreover, the warm and friendly nature of the staff added a personal touch to my shopping experience, making me eager to return for future purchases without hesitation. In conclusion, I wholeheartedly recommend cooshti.com for their top-notch service, high-quality products, and the genuine care they demonstrate towards their customers. Thank you for a wonderful shopping experience!Ordered goods for next delivery and…
I am thrilled to share my amazing experience with Cooshti.com. I recently ordered a few items for next day delivery, and I have to say, I was blown away by the quality and promptness of their service. The items arrived exactly when they were supposed to, and the packaging was impeccable. What really impressed me the most was their exceptional customer service. I had a small issue with one of the items, and when I reached out to them, they were incredibly responsive and went above and beyond to resolve the issue to my satisfaction. They handled the situation with the utmost professionalism and care, ensuring that I felt valued as a customer. I must also commend their transparency and proactive communication throughout the entire process. I felt informed and supported every step of the way, which made the entire experience that much more enjoyable. In today's fast-paced world, it's refreshing to come across a company that not only delivers top-notch products but also prioritizes customer satisfaction. I have no doubt that I will be a returning customer, and I highly recommend Cooshti.com to anyone looking for exceptional products and service. Thank you, Cooshti.com, for exceeding my expectations and setting a new standard for online shopping!A Customer’s Journey: Overcoming Challenges with Cooshti.com
Navigating through the online shopping realm, I placed an order with high hopes for a timely delivery from cooshti.com. Yet, as days passed without any sign of my package, disappointment crept in. I reached out through calls and emails, seeking answers and resolutions, only to encounter a disheartening response shifting blame onto the courier. Despite feeling disheartened by the poor customer service, I persisted in advocating for my rights. The refusal to refund postage costs added another layer to the challenge. Uncertainty loomed over whether I would receive my long-awaited goods or a reimbursement for the funds I had invested. This experience left me feeling out of pocket by a considerable amount, questioning the trust I had initially placed in the brand. However, through perseverance and determination, I remained hopeful for a positive outcome amidst the adversity faced during this transaction.Sell fake items!
I can't recommend cooshti.com enough! When I was looking for a special gift for my dad last Christmas, I stumbled upon their website. I found the perfect Lacoste shirt and decided to give it a try. To be honest, I was a little hesitant after reading some negative reviews, but I took a chance, and I'm so glad I did. The shirt arrived promptly, and the quality was top-notch! My dad, who is quite particular about his clothing, absolutely loved it. The material was authentic and well-crafted, and the fit was just perfect. It felt like a genuine Lacoste product, just as I had hoped. I understand that everyone's experience may differ, but for me, cooshti.com delivered exactly what they promised. I'll definitely be returning for future purchases and I highly recommend them to anyone looking for high-quality, authentic products. Thank you, cooshti.com!A Genuine Regret Turned into a Valuable Lesson
Reflecting on my recent experience with cooshti.com, I must admit that it was quite disheartening to discover that the item I purchased for my dad as a Christmas gift turned out to be a fake Lacoste product. Having had previous positive interactions with Lacoste products directly, the stark difference in material quality and noticeable discrepancies left me truly disappointed. While the initial excitement of gifting something special was overshadowed by the realization of receiving a counterfeit item, this experience served as a stark reminder to exercise caution when making online purchases. The importance of authenticity and transparency in product offerings cannot be overstated, especially when it comes to reputable brands like Lacoste. I would caution others to be vigilant and discerning when shopping online, ensuring that the products they invest in align with their expectations and standards. While this particular encounter left me disenchanted, it also underscored the significance of thorough research and due diligence before making any purchase decisions. Despite the regrettable outcome, I am grateful for the opportunity to learn from this experience and take away valuable lessons that will guide my future shopping endeavors.Cooshti.com Exceeds Expectations
As a satisfied customer of cooshti.com, I am thrilled to share my experience. I recently purchased a Carhartt hoodie from their website and was blown away by the exceptional service. Not only did my order arrive promptly, but the ability to track my package in real-time provided peace of mind. The best part? The hoodie was the perfect fit, just as described. What's more, the competitive pricing offered by Cooshti is unparalleled. I managed to snag a great deal, saving £10 compared to other retailers. It's rare to find a company that not only delivers on its promises but also goes above and beyond to ensure customer satisfaction. Cooshti.com has set the bar high for online shopping, and I will undoubtedly be returning for future purchases. Thank you for the seamless experience and the bangin' hoodie! 🙌No Results Found
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{{{reviewBody}}}Introduction
Cooshti.com is an online fashion retailer known for its carefully curated selection of clothing, footwear, and accessories from some of the world's most sought-after brands. With a focus on quality and style, Cooshti.com has established itself as a trusted destination for fashion-conscious individuals.
Pros and Cons
- Pros:
- Extensive range of products from popular and niche brands
- High-quality merchandise with a focus on style and durability
- User-friendly website with intuitive navigation
- Responsive and knowledgeable customer service team
- Prompt and reliable shipping
- Cons:
- Limited availability of certain sizes and styles
- Occasional delays in shipping during peak seasons
User Experience
Cooshti.com provides a seamless online shopping experience with its well-organized website. The intuitive navigation allows users to browse by category, brand, or specific products effortlessly. The site also features detailed product descriptions, multiple images, and customer reviews, making it easier for shoppers to make informed purchasing decisions. Furthermore, the streamlined checkout process ensures a hassle-free transaction.
Pricing and Value for Money
Although Cooshti.com offers products from premium brands, they strive to maintain competitive pricing. While some items may have higher price points, customers can be confident that they are investing in high-quality, durable products that will stand the test of time. Cooshti.com consistently delivers value for money through its emphasis on style, quality, and longevity.
Customer Service
Cooshti.com prides itself on exemplary customer service. Their dedicated team is available to assist customers with inquiries, provide sizing guidance, or resolve any issues promptly. Whether through email, live chat, or phone, customer service representatives are knowledgeable, friendly, and eager to ensure a positive shopping experience.
Product Quality and Selection
Cooshti.com showcases an impressive array of apparel, footwear, and accessories from both well-known and emerging brands. Each item is handpicked to ensure exceptional quality and style. Whether you're looking for streetwear, sportswear, or contemporary fashion, Cooshti.com offers a diverse selection of products that cater to a wide range of tastes and preferences.
Website Usability
The Cooshti.com website is designed with user-friendliness in mind. The clean layout, clear categories, and intuitive search function make it easy for visitors to navigate and find exactly what they are looking for. The site is also optimized for mobile devices, ensuring seamless browsing and shopping experiences across various platforms.
Returns and Exchanges
Cooshti.com understands that occasionally, returns or exchanges may be necessary. They have a straightforward and convenient returns policy, allowing customers to return or exchange items within a specified timeframe. The process is simple, and customer service is readily available to assist with any questions or concerns.
Promotions and Discounts
Cooshti.com frequently offers promotions and discounts, allowing customers to enjoy even greater value for their purchases. These promotions may include percentage discounts, free shipping, or exclusive deals on specific brands or products. Customers are encouraged to subscribe to Cooshti.com's newsletter or follow their social media channels to stay up-to-date with the latest discounts and special offers.
Reputation
Cooshti.com has built a strong reputation in the fashion industry for its commitment to quality, style, and customer satisfaction. With years of experience and a loyal customer base, their reputation as a reliable and reputable online retailer continues to grow. Positive customer reviews and testimonials further highlight the trustworthiness and authenticity of the brand.
Payment Options
Cooshti.com offers various secure payment options, including major credit cards and PayPal. This wide selection of payment options ensures convenience for customers, allowing them to choose the method that best suits their preferences and needs.
Loyalty Programs
Currently, Cooshti.com does not have a specific loyalty program in place. However, they do offer occasional promotions and discounts that reward recurring customers and subscribers to their newsletter. These perks contribute to customer loyalty and encourage continued support.
Customer Reviews
Customer reviews play a crucial role in Cooshti.com's transparency and credibility. The website features verified customer reviews for each product, allowing potential buyers to gain insights into the experiences and opinions of others. Cooshti.com values customer feedback and uses it to continually improve their offerings and services.
Community Involvement
Cooshti.com actively engages with its community by supporting local events and initiatives. They take pride in fostering positive relationships with customers and communities, understanding the importance of giving back and building connections beyond the realm of online shopping.
Shipping and Costs
Cooshti.com provides prompt and reliable shipping services both domestically and internationally. They offer competitive and transparent shipping costs, which are calculated based on the destination and size of the order. Customers can track their shipments using provided tracking information, ensuring peace of mind throughout the delivery process.
In conclusion, Cooshti.com is a reputable online retailer that offers a wide range of high-quality fashion products from renowned brands. With a user-friendly website, excellent customer service, and a commitment to delivering value for money, Cooshti.com has earned the trust and loyalty of fashion enthusiasts worldwide.