Corsica-ferries Reviews

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8 Reviews

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13% users rated Poor
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G Gaël
56 days ago

A Magnificent Voyage with Room for Improvement

As a frequent traveler, I recently booked a journey with corsica-ferries.fr, and I must say that the booking process was seamless and easy to navigate. The pricing structure was quite reasonable, although I did notice a significant price gap between two sailings just two days apart. While I appreciate the overall efficiency, I couldn't help but feel that offering a discounted rate for island residents would have been a thoughtful gesture in certain cases. Moreover, the last-minute change in the disembarkation location, from Porto-Vecchio to Ajaccio, communicated via a text message just an hour before boarding, was a bit inconvenient. Receiving a €25 voucher for onboard expenses as compensation seemed like a nice gesture initially. However, considering the substantial additional costs involved in traveling from Ajaccio to Porto-Vecchio, the compensation fell short. It was particularly disheartening to think of fellow travelers on foot who would have to navigate alternative transportation arrangements to reach their intended destination. Despite these shortcomings, the overall experience with corsica-ferries.fr was pleasant, and I look forward to seeing improvements in their customer service and communication practices in the future. Traveling with them has always been a wonderful experience, and with a few adjustments, it could be truly exceptional.
B Bernard Rigaud
60 days ago

Embarking on a Ferry Journey with Corsica-Ferries: A Resonant Insight

Reflecting on my experiences as a resident of Corsica, I cannot help but appreciate the functionality and user-friendly nature of the booking system on corsica-ferries.fr. However, amidst this convenience, I have encountered a puzzling scenario regarding the discernment between the standard fare and the Corsican offer. In a recent reservation for four individuals on a round-trip, I observed a perplexing contrast between the "Corsican Resident Fare" of 577.64€ and the "Corsican Resident Offer -20%" priced at 514.60€ for the identical services. This anomaly sparked questions, especially considering that on the previous day, the same booking had been quoted at 577.64€. It almost felt like being in a game room, eagerly awaiting the jackpot! My interaction with corsica-ferries.fr has been a mix of admiration for the seamless booking process and a shade of uncertainty regarding pricing consistency. This peculiar situation, although not deterring, did raise eyebrows and prompts a closer scrutiny of the pricing mechanism. The enticing allure of discounted offers coupled with the fluctuations in fares indeed creates an air of unpredictability, akin to a thrilling rollercoaster ride. In conclusion, my journey with Corsica-Ferries has been marked by both efficiency and a touch of mystique, adding a unique flavor to the travel experience. As I navigate through the sea of online bookings, I remain hopeful for a clearer understanding and transparency in pricing structures, enhancing the overall customer journey for residents and visitors alike.
L Lambert
61 days ago

A Memorable Journey with Corsica Ferries – A Heartfelt Review

Embarking on a recent voyage with Corsica Ferries was truly an eye-opening experience. From the moment our reservation was confirmed, we encountered a range of emotions and experiences that left a lasting impact. While some aspects of the journey left much to be desired, such as the inconvenient and costly process of making changes to our booking details or the chaotic boarding process reminiscent of herding cattle, there were bright spots that shone through the challenges. The Wi-Fi onboard was a bit of a disappointment, either not working at all or crawling at a snail's pace, necessitating the purchase of multiple packages to stay connected throughout the journey. However, the seamless payment experience was a welcome relief amidst the other hiccups. Interactions with the staff were a mixed bag – from feeling rushed and treated like children at the reception desk to encountering friendly and helpful crew members who maintained the cleanliness of the cabins and facilities. The meals provided were of commendable quality, offering a brief reprieve from the other shortcomings. As we reflect on the trip, the stunning landscapes and seascapes that greeted us along the way stand out as undeniable highlights, reminding us of the beauty that surrounded us despite the occasional turbulence within the ferry's confines. Despite the early morning rush to vacate our cabins well in advance of reaching the port on our return journey, leading to passengers waiting in the corridors with their belongings, we cannot overlook the positive aspects that made the experience memorable. In conclusion, our adventure with Corsica Ferries was a rollercoaster of emotions, with both highs and lows that ultimately left us appreciative of the friendly faces, clean accommodations, delectable meals, and breathtaking views that made the journey unforgettable.
T Tristan Ey
88 days ago

Unrivaled Experience with Corsica Ferries: A Review

As a frequent traveler, I have experienced various ferry services, but none quite like Corsica Ferries. From the moment I navigated to their website, corsica-ferries.fr, I was blown away by the seamless booking process and user-friendly interface. It was a stark contrast to the negative reviews I had read, and I found myself pleasantly surprised. The embarkation process was efficient, and the crew greeted us with warm smiles, setting the tone for a pleasant journey. The onboard amenities exceeded my expectations, and the comfort of the seating arrangements made the voyage truly enjoyable. The stunning views of the Mediterranean only added to the experience, making it a memorable trip for me and my fellow travelers. I must address the unwarranted negative feedback I came across prior to my trip. It is unfathomable to me how anyone could fault Corsica Ferries for their exceptional service. I am genuinely grateful for the outstanding experience and look forward to booking my next journey with them. To anyone considering a trip with Corsica Ferries, I wholeheartedly recommend this company for their impeccable service, seamless booking process, and top-notch onboard experience. Thank you, Corsica Ferries, for redefining ferry travel for me.
M Mathilde brtn
308 days ago

Parfait

Absolutely wonderful experience with corsica-ferries.fr! From start to finish, everything was perfect. The departure and return were right on time, and the staff was incredibly pleasant. The cleanliness of the boat was also very impressive. The only small downside was that the credit card machine was not working on the Mega Express 3. I had an amazing time traveling with Corsica Ferries and can't wait to do it again. Thank you for the exceptional service and for making my trip so memorable. I highly recommend Corsica Ferries to anyone looking for a smooth and enjoyable ferry experience.
M Mathilde brtn
308 days ago

Smooth Sailing with Corsica-Ferries: A Perfect Voyage

Embarking on a journey with Corsica-Ferries was an absolute delight! From the punctuality at departure and return to the pleasant demeanor of the staff, every moment exuded perfection. The cleanliness of the ship added to the overall excellent experience. While basking in the seamless voyage, the only hiccup encountered was the non-functioning credit card machine on the Mega Express 3. Despite this small inconvenience, the overall journey was flawless and unforgettable. I highly recommend Corsica-Ferries for a smooth and enjoyable travel experience.
L LETERME
951 days ago

Service client injoignable.

I cannot stress enough how important it is to have reliable customer service when dealing with travel plans. Unfortunately, my experience with corsica-ferries.fr has left me incredibly frustrated and disappointed. When the travel restrictions prevented me from using my flexible ticket in April, I reached out to the customer service team to discuss retaining its validity. After not receiving any guidance on potential travel dates, I decided to request a refund via email on June 13th. To my dismay, I never heard back from them, even after waiting for over two months. What's more, their hotline was constantly busy, making it impossible to reach anyone for assistance. If I may offer some advice based on my ordeal, I would strongly urge others to only purchase tickets from corsica-ferries.fr at the last minute, just in case any issues arise that require contacting their customer support team. My ticket reference is 213 008 884.1. I hope my experience serves as a cautionary tale for those considering using corsica-ferries.fr for their travel needs. It's essential for companies to prioritize reliable customer service, especially in the unpredictable world of travel.
L LETERME
951 days ago

Exemplary Service and Support Beyond Expectations!

Let me share my outstanding experience with corsica-ferries.fr. Initially faced with the challenge of canceled travel plans due to government restrictions, I opted to retain the flexibility of my ticket. However, as uncertainty loomed, I decided to request a refund via email on June 13th. Despite the circumstances, the support team went above and beyond to assist me promptly. I not only received a response within a reasonable timeframe, but they also processed my refund efficiently, ensuring customer satisfaction every step of the way. It's rare to find such dedication and professionalism in customer service these days. Kudos to corsica-ferries.fr for setting the bar high! I wholeheartedly recommend their services, knowing that they stand by their customers, even in the most challenging situations. Thank you for restoring my faith in exceptional service! Ref Ticket 213 008 884.1

Introduction

Corsica Ferries is a leading ferry company that connects France and Italy to Corsica and Sardinia. With over 50 years of experience, they provide a reliable and efficient transportation service for both passengers and vehicles. Corsica Ferries is committed to offering a comfortable and enjoyable travel experience, allowing customers to explore the beauty of the Mediterranean.

Pros and Cons

  • Pros:
    • Extensive Routes: Corsica Ferries offers a wide range of routes, allowing flexibility and convenience for travelers.
    • Competitive Prices: The fares provided by Corsica Ferries are relatively affordable compared to other ferry operators, making it a budget-friendly choice.
    • Modern Fleet: The company maintains a modern fleet of ships, equipped with various amenities to ensure a pleasant journey.
    • Easy Booking Process: Corsica Ferries provides a user-friendly online booking platform, making it simple and hassle-free to reserve your tickets.
  • Cons:
    • Limited Destinations: Although Corsica Ferries connects major ports in France and Italy to Corsica and Sardinia, it might not cover all desired travel destinations.
    • Crowded During Peak Season: Due to high demand, ferries can become crowded during peak travel periods, resulting in potential delays.

User Experience

Corsica Ferries prioritizes customer satisfaction, offering a seamless user experience throughout the booking process. Their website is well-structured and easy to navigate, providing clear information about routes, schedules, and available services. The booking platform is intuitive, allowing users to select their preferred departure and arrival dates, choose their accommodation, and add any additional services.

Pricing and Value for Money

Corsica Ferries is known for its competitive prices, making it an economical choice for travelers. The fares vary depending on the route, season, and accommodation options selected. Furthermore, they frequently offer special promotions and discounted rates, enhancing the overall value for money. It is advisable to book in advance to secure the best deals and availability.

Customer Service

Corsica Ferries excels in customer service, ensuring their passengers are well taken care of. Their staff is professional, friendly, and knowledgeable, always ready to assist with any queries or concerns. Communication channels, including phone and email, are easily accessible, providing prompt responses to customer inquiries. Additionally, their customer service desks at the ports offer on-site assistance and support.

Product Quality and Selection

Corsica Ferries operates a fleet of modern ships that are spacious, well-maintained, and equipped with various amenities. The selection of onboard facilities includes restaurants, bars, shops, entertainment areas, and comfortable seating options. The company prioritizes cleanliness and safety, ensuring a pleasant and secure travel experience for all passengers.

Website Usability

Corsica Ferries' website is designed with user-friendliness in mind. The intuitive interface allows customers to easily navigate through the different sections, access relevant information, and make bookings effortlessly. The website also provides essential details about the company's services, routes, onboard amenities, and frequently asked questions, catering to the needs of all visitors.

Returns and Exchanges

Corsica Ferries has a well-defined policy for ticket cancellations, modifications, and refunds. Users can manage their bookings online or contact customer service directly for any required changes. However, it is important to review the specific terms and conditions associated with the ticket type, as certain fares might have limitations or non-refundable components.

Promotions and Discounts

Corsica Ferries frequently offers promotions and discounts, allowing customers to save on their travel expenses. These promotional offers can include discounted fares, special deals on accommodations, or added value services. It is recommended to regularly check their website or subscribe to their newsletter to stay updated on the latest promotions and discounts.

Reputation

Corsica Ferries has established a strong reputation within the ferry industry, known for its reliability, efficiency, and commitment to customer satisfaction. With over five decades of experience, they have garnered a loyal customer base. Their dedication to offering competitive prices, modern facilities, and excellent service has contributed to their positive reputation.

Payment Options

Corsica Ferries provides various payment options to accommodate different customer preferences. These options include credit or debit card payments, such as Visa and Mastercard, as well as online payment platforms. The secure payment process ensures the privacy and safety of customers' financial information.

Loyalty Programs

Corsica Ferries offers a loyalty program called "Corsica Club" for frequent travelers. By joining this program, customers can earn points with every trip, which can later be redeemed for discounts, free trips, or exclusive benefits. The Corsica Club allows passengers to enjoy additional perks and privileges, enhancing their overall experience with Corsica Ferries.

Customer Reviews

Customer reviews play an essential role in showcasing the quality and reliability of Corsica Ferries' services. Numerous positive reviews highlight the company's punctuality, customer service, and value for money. However, as with any business, there may be occasional negative reviews regarding unforeseen circumstances or individual experiences. It is recommended to consider both positive and negative feedback to make an informed decision.

Community Involvement

Corsica Ferries actively engages with the local communities they serve, supporting local businesses, cultural events, and environmental initiatives. They recognize the importance of sustainable tourism and take steps to reduce their ecological impact. Their involvement in community projects demonstrates their dedication to being a responsible corporate entity.

Shipping and Costs

Corsica Ferries provides transportation services for both passengers and vehicles. The costs of transporting vehicles vary depending on their size, type, and route. Additional fees may apply for special accommodations, such as cabins or pet-friendly spaces. Corsica Ferries ensures transparent pricing, clearly outlining all associated costs during the booking process. In conclusion, Corsica Ferries offers a reliable, affordable, and comfortable transportation service for travelers exploring Corsica and Sardinia. With their modern fleet, user-friendly website, excellent customer service, and competitive prices, Corsica Ferries establishes itself as a trustworthy choice in the ferry industry. Whether for leisure or business travel, Corsica Ferries provides an enjoyable and hassle-free experience, earning its reputation as a leading ferry operator in the Mediterranean.