Users Voice for Cosmasi

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Cosmasi Overall rating
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Review article published on: 18 Nov 2019

Last updated by on 07 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Dec 2022 5 5 5 5 1.8 2.2
Jan 2023 5 5 4.2 1 5 5
Feb 2023 5 1.8 5 5 3.4 1.3
Mar 2023 5 5 5 5 3.1 1.2
Line Chart for Rating of peer stores

Detailed Cosmasi Review by

Introduction is an online store that offers a wide range of trendy and high-quality fashion products for men, women, and kids. The website is easy to navigate, and it features an appealing layout that attracts customers' attention. offers a wide range of products, including clothing, shoes, accessories, and beauty products, at competitive prices.

Pros and Cons

  • offers a vast range of products to choose from.
  • The website is user-friendly and easy to navigate.
  • Products are available at competitive prices.
  • offers free shipping on orders over $50.
  • The store offers a generous refund policy.
  • Shipping can be slow in some cases.
  • The store does not offer free returns.
  • Limited payment options.

User Experience

Users find the website easy to navigate, and the products are well categorised. Navigation is seamless, which makes it easy to find what they are looking for. Browsing through the website is easy, with all items listed on the homepage. The website offers a range of filters to narrow down the products by size, colour, style or brand, which helps visitors to find the exact product they are interested in.

Pricing and Value for Money offers competitive prices – similar to those offered by other online retailers. Compared to other similar online stores, the prices here are slightly lower. There are also regular sales and discounts on certain products, especially around big shopping season,so customers can get fantastic value for their money.


Two alternatives to are Farfetch and Zara. Farfetch is a luxury fashion marketplace that offers designer clothing and accessories. Zara is a fast-fashion brand that offers trendy clothing, shoes and accessories at competitive prices.

Customer Service offers good customer service, with support agents ready to help with any issue or question. The customer service team is available 24/7 via phone, email, or live chat. Some customers have reported slow response times.

Product Quality and Selection offers high-quality products from well-known brands, all of which are fashionable and trendy. There is a vast selection of products across clothing, shoes, accessories and beauty products for both men and women, with new items added daily. The store also covers a wide range of styles, from casual to formal, so customers can select what best fits their needs.

Website Usability

The website is user-friendly and easy to navigate. It has a clean design with well-organised categories that make it easy for customers to find what they are looking for. The site is also optimised for mobile devices, making it easy to browse on smartphones and tablets.

Returns and Exchanges offers a refund policy for orders that are returned within 30 days of purchase. However, customers must pay for the return shipping themselves. Refunds are issued based on the payment method used to make the purchase.

Promotions and Discounts regularly offers promotions and discounts on products, especially around big shopping seasons. Additionally, there is a loyalty program where customers can earn points every time they make a purchase. The points can then be redeemed for discounts on future purchases.

Reputation has a good reputation among its customers, with many positive reviews online. The company has been in business for several years and has built a strong following within the fashion industry. It is known for its high-quality products, competitive prices, and good customer service.

Payment Options accepts various payment options including credit cards and PayPal. However, the store does not accept any cryptocurrencies or alternative payment options.

Loyalty Programs has a loyalty program where customers can earn points every time they make a purchase. The points can then be redeemed for discounts on future purchases.

Customer Reviews

Customers who have shopped on have left positive reviews about the quality of products and the speed of delivery. However, some customers have reported problems with returns and slow response times from customer service.

Community Involvement has not been publicly involved in any community events or causes.

Shipping offers free shipping on orders over $50. Shipping times vary depending on the location of the shopper. In some cases, shipping can be slow but this is due to the distance.

Costs offers competitive prices across their products, which often are slightly lower than other online fashion retailers. The company also regularly runs promotions and discounts, which serve as fantastic value for the money earned by their customers.

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