Users Voice for Craftbeerclub

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Craftbeerclub
Craftbeerclub Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Jun 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.1 5 3.6 4.9 1.5
Feb 2023 5 5 1.8 5 3 5
Apr 2023 5 5 5 5 5 5
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Detailed Craftbeerclub Review by

Introduction

Craftbeerclub.com is a beer subscription service that delivers hand-selected craft beer from independent breweries across America. The company was founded in 1992 and has been committed to providing high-quality craft beer to customers ever since. With over 25 years of experience, the team at craftbeerclub.com has developed a reputation for curating some of the best craft beer available in the United States.

Pros and Cons

Pros:
  • Dedicated to providing high-quality craft beer from independent breweries
  • Flexible subscription options to fit any budget
  • Expert curation ensures a unique selection of beers every month
  • Club members receive exclusive access to limited edition beers
  • Free shipping on every order
Cons:
  • More expensive than buying beer in a store
  • Some users may not like the surprise element of not knowing what beers they will receive

User Experience

Craftbeerclub.com offers a user-friendly website that is easy to navigate. Users can easily browse subscription options, manage their accounts, and shop for individual beers. The website also features detailed information about each beer, including tasting notes and brewery information. Subscribers receive monthly newsletters containing information about the featured beers, breweries, and tasting tips. Overall, the user experience is top-notch, making it easy for customers to discover and enjoy new beers.

Pricing and Value for Money

Craftbeerclub.com offers three subscription options: monthly, bi-monthly, and quarterly. Monthly subscriptions cost $42 per month, plus free shipping. Prices decrease for longer subscriptions, with bi-monthly subscriptions priced at $40 per shipment and quarterly subscriptions priced at $38 per shipment. The value for money is good, considering the exclusive access to limited edition beers and the expert curation. While it may be more expensive than purchasing beer in a store, subscribers receive a unique and exciting selection of craft beer every month.

Alternatives

Craftbeerclub.com is not the only beer subscription service available. Other popular options include Beer of the Month Club, Tavour, and Beer Drop. However, craftbeerclub.com stands out for its commitment to independent breweries and the quality of its curation. The company's focus on hand-selected, high-quality craft beer ensures that subscribers receive a unique selection of beers that they may not discover on their own.

Customer Service

Craftbeerclub.com offers excellent customer service. The website features a comprehensive FAQ section, and users can easily contact customer service via email or phone. The company also offers a satisfaction guarantee, allowing customers to return any beer they are not satisfied with for a full refund.

Product Quality and Selection

Craftbeerclub.com offers a wide selection of high-quality craft beer from independent breweries across America. The company's expert curation ensures that subscribers receive a unique and exciting selection of beers every month. The website also features detailed information about each beer, including tasting notes and brewery information, allowing customers to learn about the beers they are drinking.

Website Usability

Craftbeerclub.com offers a user-friendly website that is easy to navigate. Users can easily browse subscription options, manage their accounts, and shop for individual beers. The website also features detailed information about each beer, including tasting notes and brewery information. The site is optimized for mobile devices, allowing customers to browse and purchase beers on their smartphones.

Returns and Exchanges

Craftbeerclub.com offers a satisfaction guarantee, allowing customers to return any beer they are not satisfied with for a full refund. The company also offers replacements for any beers that arrive damaged during shipping.

Promotions and Discounts

Craftbeerclub.com occasionally offers promotions and discounts, such as free shipping or discounted subscription prices. The company also offers gift subscriptions, making it easy to give the gift of craft beer to friends and family.

Reputation

Craftbeerclub.com has a solid reputation for providing high-quality craft beer from independent breweries. The company has been in business for over 25 years and has built a loyal following of craft beer enthusiasts. The company's commitment to independent breweries and expert curation has earned it a reputation as one of the top beer subscription services in the United States.

Payment Options

Craftbeerclub.com accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. The company also offers PayPal as a payment option.

Loyalty Programs

Craftbeerclub.com does not currently offer a loyalty program. However, the company occasionally offers promotions and discounts to subscribers.

Customer Reviews

Customer reviews for craftbeerclub.com are generally positive. Customers appreciate the company's commitment to independent breweries and the quality of its curation. However, some customers have complained about the price of the subscriptions and the surprise element of not knowing which beers they will receive.

Community Involvement

Craftbeerclub.com is involved in the craft beer community and supports independent breweries. The company partners with breweries across America to provide subscribers with a wide selection of high-quality craft beer.

Shipping and Costs

Craftbeerclub.com offers free shipping on every order. The company ships to all states except for Alabama, Alaska, Hawaii, Kentucky, Mississippi, and Utah. Shipment costs are included in the subscription price, making it easy for customers to budget for their monthly shipments. The company also provides tracking information for every shipment, allowing customers to monitor their deliveries.