Craftdlondon User Reviews

Introduction

Craftdlondon.com is an online store that specializes in men's jewelry and accessories. The store was founded in 2014 and has since grown to offer a wide range of products including bracelets, necklaces, rings, and watches. The company is based in London, UK, and ships worldwide.

Pros and Cons

Pros:

• High-quality products
• The store offers a wide range of products
• Free shipping worldwide
• 30-day money-back guarantee
• Excellent customer service

Cons:

• Products are on the pricey side
• No loyalty program

User Experience

Craftdlondon.com has a sleek and user-friendly website that is easy to navigate. The products are well-organized, and the site has a search bar to help users find what they're looking for quickly. The site also offers a sizing guide to ensure customers order the right size for their jewelry.

Pricing and Value for Money

The products on craftdlondon.com are on the pricey side. However, the high-quality materials and craftsmanship used to make them justify their price. Additionally, the store offers a 30-day money-back guarantee, so customers can be assured of their purchase's value for money.

Alternatives

Some alternatives to craftdlondon.com include Miansai, Alex and Ani, and Tateossian. These stores also specialize in men's jewelry and accessories.

Customer Service

Craftdlondon.com has excellent customer service. The store has a dedicated customer service team that is available 24/7 via email, phone, and live chat. Customers can ask questions about the products, returns and exchanges, or any other queries they may have.

Product Quality and Selection

Craftdlondon.com offers high-quality products made from premium materials such as 925 sterling silver, 18k gold vermeil, and genuine leather. The store also offers a wide range of products, including bracelets, necklaces, rings, and watches, with unique designs that suit different tastes and styles.

Website Usability

Craftdlondon.com has a well-organized and easy-to-navigate website. The site loads quickly, and the products are displayed clearly, making it easy for customers to find what they're looking for. The site also has a clean and modern design that enhances the user experience.

Returns and Exchanges

Craftdlondon.com offers a 30-day money-back guarantee. Customers can return their products within 30 days of purchase if they're not satisfied with them. The store also offers free returns and exchanges on all orders within the UK.

Promotions and Discounts

Craftdlondon.com offers promotions and discounts periodically. Customers can sign up for the store's newsletter to receive updates on these promotions and discounts.

Reputation

Craftdlondon.com has a great reputation in the industry. The store has received positive reviews from customers, and its products have been featured in many fashion magazines and blogs. Additionally, the store has a 4.7/5 rating on Trustpilot.

Payment Options

Craftdlondon.com accepts many payment options, including Visa, Mastercard, American Express, Discover, JCB, UnionPay, and PayPal.

Loyalty Programs

Craftdlondon.com does not currently offer any loyalty program.

Customer Reviews

The customer reviews on craftdlondon.com are overwhelmingly positive. Customers praise the store's high-quality products, excellent customer service, and fast shipping times.

Community Involvement

Craftdlondon.com is involved in various UK charities, including Cancer Research UK and the British Heart Foundation.

Shipping and Costs

Craftdlondon.com ships worldwide for free. The store ships all orders within 24 hours of purchase, and UK orders are usually delivered within 1-2 business days. Customers outside the UK can expect their orders to arrive within 5-7 business days.