Craftginclub User Reviews

Introduction

Craftginclub.co.uk is a UK-based monthly subscription service that delivers a curated selection of high-quality gins, mixer, and snacks to gin lovers. The platform offers great value for money by sourcing their ingredients directly from small-batch distilleries, artisan mixers, and handcrafted treats makers.

Pros and Cons

Pros:

• The monthly surprise box offers a unique gin-tasting experience.
• Exceptional value for money compared to the high-street prices for similar products.
• Innovative flavor combinations keep subscribers excited.
• Excellent customer service with quick response time and support.

Cons:

• There is no flexibility to choose a specific gin or mixer.
• Some products may not be to everyone’s taste.
• The monthly subscription cost may be too expensive for some people’s budgets.

User Experience

The site is user-friendly, with easy navigation and subscription/signup process. There are no hidden costs, and the monthly delivery process is seamless. The feature that showcases the gin of the month and details about the distillery is impressive.

Pricing and Value for Money

Craftginclub.co.uk offers three different subscription options: monthly, bi-monthly, or quarterly deliveries, with the monthly delivery cost at £40. Considering the premium ingredients, mixers, and snacks, this price represents excellent value for money.

Alternatives

While other gin subscription services exist, Craft Gin Club’s curation process, mixers, snacks, and direct sourcing from small-batch distilleries set it apart from others in the market.

Customer Service

Craftginclub.co.uk provides excellent customer service, with responsive and helpful staff. There is an online chat function, and queries through social media platforms are also promptly responded to.

Product Quality and Selection

The platform offers high-quality, full-size bottles of small-batch gins, which are unique, rare, and not easily found in retail stores. The mixers, snacks, and garnishes are artfully chosen to complement the selected gin.

Website Usability

The website is responsive and user-friendly, with easy navigation, clear product info and images, and a straightforward checkout process.

Returns and Exchanges

The platform has a returns and refunds policy, with a 14-day trial period. Refunds, however, are only allowed for damaged or faulty products.

Promotions and Discounts

Craftginclub.co.uk sometimes offers promotional discounts, which can be redeemed during the checkout process.

Reputation

Craftginclub.co.uk has a reputation for providing exceptional quality products and excellent customer service. Multiple positive feedback and reviews by satisfied customers attest to this.

Payment Options

Craftginclub.co.uk accepts various payment options, including credit cards, debit cards, and PayPal.

Loyalty Programs

There is no official loyalty program for Craft Gin Club subscribers.

Customer Reviews

Craftginclub.co.uk has great customer reviews on Trustpilot, with a 4.8 rating out of 5, indicating high satisfaction among subscribers.

Community Involvement

The platform occasionally collaborates with small-batch distilleries, charities, and artists to promote local causes and support the community.

Shipping and Costs

Craft Gin Club provides free delivery within the UK. However, international subscribers pay a £15 shipping fee. Delivery usually takes between 2-5 days and can be tracked via the platform.