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26% users rated Poor
0% users rated Average
31% users rated Very Good
3% users rated Excellent
C
Consumer
Turning Misfortunes into Lessons Learned with Karlton Half Zip Top
Sharing my heartfelt experience with the Karlton half zip top from craghoppers.ie, I stumbled upon this gem at a clearance store in Street, Somerset. The initial allure of its design and comfort quickly won me over. However, a few months down the line, a disappointing discovery awaited me. Despite its initial charm, the top bore the brunt of constant car rides. The unforgiving seatbelt left its mark, manifesting as a visible diagonal rub across the front. Although disheartened by this unforeseen outcome, it served as a valuable lesson in garment care and maintenance. While the incident was a letdown, it emphasized the importance of being mindful of clothing while on the go. Although unable to return it to Craghoppers due to its clearance store origin, this experience has shaped my approach to clothing care, ensuring that each piece receives the attention it deserves. In retrospect, the Karlton half zip top stands as a reminder that even amidst setbacks, there are lessons to be gleaned and growth to be embraced. A testament to the journey of self-discovery and care in every aspect of life. G
Grainne Mc Laughlin
Unmatched Quality, Unbeatable Convenience
I recently discovered craghoppers.ie, and I must say I am thoroughly impressed. The ease of browsing their website and making a purchase was unparalleled. Not to mention, the prices were incredibly competitive, making it a no-brainer to choose them for my outdoor gear needs. The cherry on top was the swift delivery – receiving my order promptly added to the overall fantastic experience. When it comes to buying top-quality products, why settle for anything less than the best? Craghoppers.ie truly stands out as a reliable and customer-focused brand that delivers on all fronts. If you're on the lookout for outdoor gear that exceeds expectations, I highly recommend giving them a try. You won't be disappointed! G
Graham Argent
Refund Woes Turned Me Away
I had high hopes for my Craghoppers.ie purchase, but unfortunately, the Men's Dynamic Pro Half Zip Fleece fell short of expectations. The fabric was stiff and the fit was uncomfortably tight, a stark contrast to my previous positive experiences with the brand's garments. Although I initiated the returns process on February 6th through the recommended Evri carrier, a week later, there was still no confirmation of the garment reaching its destination. Furthermore, the anticipated refund was nowhere in sight. As a consumer, trust is paramount in online transactions, and seamless delivery and returns processes are integral to building and maintaining that trust. My experience has left me considering alternative suppliers for my future purchases. H
Heather Lovell
A Soaked-to-Snug Transformation with Craghoppers Gear!
Embarking on treks with my furry companion used to mean soggy frustrations until I stumbled upon Craghoppers.ie. Their January sale beckoned, and I snagged a waterproof coat, trousers, and gloves that redefined rainy-day strolls. Bid adieu to damp despair as these pieces shield me from downpours, ensuring a dry return home. A friend, witnessing my transformation on one drizzly escapade, spilled the secret to my newfound comfort - Craghoppers. Grateful for the recommendation, these items have indeed been a game changer for our wet dog walks! C
customer
Transformative Experience with New Craghoppers Sizing!
After being a loyal customer of craghoppers.ie for years, I was taken aback by the recent changes in their sizing. However, this unexpected shift turned out to be a blessing in disguise! The revamped sizing now offers a more tailored and comfortable fit, elevating my outdoor adventures to a whole new level of enjoyment. Despite initial concerns, I found their customer service team to be accommodating and helpful in addressing my queries. The slight delay in the returns process was worth the outstanding quality of their products. Don't let my past hesitations deter you - take the leap and explore the exciting changes at Craghoppers for yourself! J
John Laird
Turning Frowns Upside Down: Overcoming Customer Service Hurdles
Navigating through craghoppers.ie's support maze felt like trying to find a needle in a haystack. The frustration peaked as the chat line, touted as a lifeline, remained eerily silent when I needed it most. The absence of a tangible phone number only added insult to injury, leaving me stranded in a sea of delivery woes. As I ventured into the virtual realm of unanswered emails, hope began to fade. Yet, amidst the despair, a glimmer of optimism emerged. After reaching out to the team persistently, a ray of light cut through the darkness. A dedicated representative finally appeared, ready to resolve my concerns and restore faith in the brand. Through patience and perseverance, the seemingly insurmountable obstacle transformed into a testament of resilience and commitment. While the journey was fraught with obstacles, the destination was marked by a lasting impression of overcoming challenges and finding silver linings. M
Mr John Healings
Unmatched Customer Support and Refund Policy
After a less than ideal experience with sizing on craghoppers.ie, I reached out to their customer service team for assistance. Despite ordering an XXL, the fit was far from ideal – the arms barely reached my elbows, and the chest simply wouldn't fasten. Disappointed and frustrated, I had to bear the burden of a £2.99 return fee. However, my perception of the situation shifted when customer service promptly responded with an apology and refunded the return fee. This unexpected gesture of goodwill and acknowledgment of the inconvenience won me over entirely. It's not every day that a company goes above and beyond to rectify a customer's predicament with such sincerity and efficiency. Despite the initial hiccup, the dedication shown by the craghoppers.ie team in making things right speaks volumes about their commitment to customer satisfaction. This experience not only restored my faith in their brand but also highlighted the importance of responsive and empathetic customer support in ensuring a positive shopping experience. I may have encountered sizing issues, but the exceptional service I received truly made all the difference. Thank you, craghoppers.ie, for turning a potential setback into a shining example of top-notch customer care. T
Tara Stuart
Exceptional Experience Every Step of the Way
My experience with craghoppers.ie was nothing short of exceptional from start to finish. Despite purchasing a couple of items that didn't quite fit me, the return process was seamless and hassle-free. As someone who typically prefers in-store shopping to try on items for size and fit, I was initially hesitant about ordering online. However, the customer service team at craghoppers.ie went above and beyond to assist me every step of the way. From helping me with size guides to providing personalized recommendations, their dedication to ensuring customer satisfaction was truly remarkable. Despite the minor setback of the items not fitting, their professionalism and attentiveness made the return process a breeze. I highly recommend craghoppers.ie not only for their high-quality products but also for their outstanding customer service. Thank you for making my online shopping experience a memorable and enjoyable one! K
Kayleigh Mcgowan
Exceeds Expectations: A Testimonial for Craghoppers.ie
From the moment I clicked "checkout" on Craghoppers.ie, I was impressed. The lightning-fast delivery surpassed my expectations, arriving promptly just when I needed it. Unwrapping my order, I found each item to be exactly as described – no surprises, just quality products that spoke volumes about the brand's attention to detail. The joy of unwrapping each purchase was only matched by the sheer satisfaction of trying them on. The fit was impeccable, the materials top-notch, and the designs simply stunning. It was evident that Craghoppers takes pride in every step of their process, from crafting to packaging, ensuring a seamless experience for their customers. Having experienced such a positive shopping experience, I can confidently say that I am not just happy but delighted with my purchases. Craghoppers.ie has won me over, not just as a one-time buyer, but as a loyal customer eager to explore more of their offerings and enjoy their exceptional service time and time again. For anyone looking for reliability, quality, and a seamless shopping experience, I highly recommend Craghoppers.ie. They have truly set the bar high, and I cannot wait to see what they have in store next. Thank you, Craghoppers.ie, for going above and beyond to exceed my expectations. T
Tracie
Embracing Every Raindrop with Craghoppers.ie
Allow me to share my heartfelt experience with Craghoppers.ie. From the seamless ordering process to the joy of receiving my package, every step was a breeze. As an outdoor enthusiast, I have put their waterproof trousers to the test under the relentless downpour of rain, and they have exceeded all expectations. The quality and durability of the trousers have withstood multiple rainy adventures, keeping me dry and comfortable throughout. Craghoppers.ie has truly made a difference in my outdoor escapades, and I wholeheartedly recommend their products to fellow nature lovers. Thank you, Craghoppers.ie, for allowing me to embrace every raindrop without a worry, and for making my outdoor experiences memorable and enjoyable. Your commitment to excellence shines through in every piece of clothing, and I can't wait to explore more with your gear by my side. J
James P
Embarking on Adventures with Craghoppers: A Journey of Quality and Value
Diving into the world of outdoor exploration, I stumbled upon craghoppers.ie and was instantly captivated by the array of products they offer. From durable jackets to versatile trousers, Craghoppers truly delivers quality at affordable prices. Each item I purchased exceeded my expectations, promising comfort and functionality on every adventure. As an avid traveler and nature enthusiast, finding reliable gear is essential, and Craghoppers has become my go-to brand. Their attention to detail and commitment to excellence shines through in every product, making each purchase a worthwhile investment for my escapades. Whether braving the elements or simply enjoying a leisurely hike, Craghoppers has consistently proven its reliability and durability. I am thrilled to have discovered Craghoppers, a brand that not only meets but surpasses my outdoor needs. With their impeccable range of products, I can confidently embrace the great outdoors, knowing that I am equipped with top-notch gear. Thank you, Craghoppers, for enhancing my adventures and making every journey a memorable experience filled with quality and value. R
Rebecca Peters
Unmatched Quality and Comfort
Embarking on my journey with Craghoppers has been nothing short of a delightful adventure. The Narla padded coat I recently acquired has quickly become my sanctuary amidst chilly playground duties. Not only does it envelop me in warmth, but its water-repellent feature transforms rainy days into mere inconveniences. The true-to-size fit ensures that functionality meets style seamlessly. My collection of six distinctive coats and jackets, coupled with two pairs of leggings, stand as a testament to Craghoppers' commitment to longevity and purposeful design. Each piece exudes durability and reliability, a rare find in the realm of outdoor wear. The brand’s unwavering dedication to crafting high-quality, waterproof garments has redefined my outdoor excursions in the unpredictable British weather. Craghoppers has transcended beyond being a mere clothing brand; it has evolved into my trusted companion for all adventures. Its innovative designs and superior craftsmanship have solidified its position as my go-to brand for all things outdoors. Thank you, Craghoppers, for elevating my experiences with your exceptional products. A
Amateur critic
A Companion in Every Weather: A Review of Craghoppers.ie
When I stumbled upon Craghoppers.ie, little did I know that it would introduce me to a coat that would become my faithful companion through rain or shine. The great coat I purchased was not just a purchase; it was an investment in quality and durability. And the fact that I snagged it at a fantastic value during a sale only sweetened the deal. My previous coat had been a constant presence during my daily dog walks, enduring the wear and tear of everyday use for years. However, the moment I tried on my new Craghoppers coat, I knew it was a worthy successor. The grown-on hood with a stiffened peak proved to be a game-changer for me. Often finding myself in situations where my hands were not free, having a reliable hood to shield me from the elements became an absolute necessity. Reflecting on past mishaps, I recalled breaking the zipper of my old coat years ago. Learning from that experience, the only suggestion I could offer for improvement would be to incorporate a two-way zipper on long-line coats. This small enhancement would elevate an already outstanding product to new heights of convenience and functionality. In conclusion, my experience with Craghoppers.ie goes far beyond a mere transaction; it embodies finding a trusted companion that not only meets but exceeds expectations. If you're seeking quality, durability, and practicality in your outdoor gear, look no further than Craghoppers.ie. They truly deliver on their promise of excellence, ensuring that you never have to face the elements alone again. M
Mac
A Life-Changing Adventure with Craghoppers
Embarking on outdoor escapades with my kids has always been a delight, but it reached new heights of joy when we discovered Craghoppers. The unparalleled quality of their hiking clothes has transformed our expeditions into unforgettable experiences. Every stitch exudes durability, every fabric radiates comfort. From exploring lush forests to conquering rugged terrains, Craghoppers' gear has been our steadfast companion, standing the test of time and nature's challenges. The admiration our outfits receive is a testament to the brand's commitment to excellence. If you seek not just clothing but a companion for your hiking trips, look no further than Craghoppers. Their exceptional quality will not only elevate your adventures but also instill a sense of confidence and style in every step you take. C
Chris Varnam
Kept Cozy on Frosty Walks: Craghoppers Pants Hit the Mark
There's nothing quite like a brisk winter walk, but finding the right gear to keep warm can be a challenge. That's why I was thrilled to discover Craghoppers' lined winter trousers. These pants are an absolute game-changer when it comes to staying toasty during chilly outdoor adventures. Not only do they effectively block out the wind, but they also keep my legs comfortably warm, even without the need for a base layer. According to the specs, these trousers are designed for temperatures ranging from 5 to 15 degrees Celsius. However, I was pleasantly surprised to find that they kept me cozy during outdoor excursions in temperatures as low as 0 degrees Celsius, especially when I was staying active. The comfort level of these trousers is top-notch, and they don't sacrifice style for functionality. From a distance, they simply look like a stylish pair of walking trousers, but up close, you can appreciate the thoughtful design that provides extra warmth without adding bulk. In addition to the high-quality product, I was pleased with the seamless admin and delivery process. It's clear that Craghoppers is dedicated to providing an all-around exceptional customer experience. I highly recommend their lined winter trousers to anyone looking to stay warm and comfortable during outdoor activities in the cold weather.
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Introduction
Craghoppers.ie is an online store offering a wide range of outdoor clothing and accessories for men and women. With a focus on quality, durability, and functionality, Craghoppers aims to provide customers with reliable outdoor gear to enhance their adventures. This editorial review will delve into various aspects of the website and analyze its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros
- Extensive range of outdoor clothing and accessories for men and women
- Focus on quality and durability, making it suitable for outdoor enthusiasts
- Responsive and user-friendly website design
- Prompt customer service with knowledgeable staff
- Reasonable pricing considering the quality of products
- Various payment options for convenient checkout
- Positive reputation within the outdoor community
Cons
- Limited product selection compared to some competitors
- Shipping costs can be relatively high
- No specific loyalty programs currently offered