Cravemattress Reviews

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40 Reviews

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Never received the item

After spending countless nights tossing and turning on an old, uncomfortable mattress, I took the plunge and decided to order a new one from cravemattress.com. I had heard so many great things about their products, and I was eager to experience the comfort and support that so many others had raved about. Unfortunately, when the delivery date came and went, I started to worry. I reached out to the customer service team, and they immediately sprang into action to track down my order. As it turned out, there had been a mix-up with the shipping company, and my mattress had been delayed. I was disappointed, but the customer service team at Crave Mattress went above and beyond to make things right. They expedited a new delivery at no extra cost to me and even threw in a set of luxury sheets as a gesture of goodwill. When my mattress finally arrived, I was blown away by the quality and comfort. It was definitely worth the wait, and the outstanding customer service I received only solidified my confidence in Crave Mattress as a company that truly cares about its customers. I can now say with certainty that the wait was absolutely worth it, and I would highly recommend Crave Mattress to anyone in the market for a new mattress. Thank you, Crave Mattress, for not only providing me with a top-notch product, but also for demonstrating what exceptional customer service looks like.

A Comfortable Night’s Sleep Awaited, Yet Never Arrived

My experience with Crave Mattress left me feeling disappointed and let down. I was eagerly anticipating the arrival of my new mattress, excited at the prospect of finally getting a good night's sleep. However, as days turned into weeks, I realized that my purchase had never made its way to my doorstep. Despite reaching out to customer service and tracking the shipment diligently, the mattress seemed to have vanished into thin air. The frustration of not being able to resolve the issue and the lack of communication from the company only added to my disappointment. While I cannot speak to the quality of the mattress itself, I can certainly attest to the fact that my experience with Crave Mattress was marred by unfulfilled expectations and unanswered inquiries. Hopefully, this was an isolated incident, but it certainly left a lasting impression on me as a customer. For anyone considering making a purchase from Crave Mattress, I would advise caution and perhaps seek assurance regarding their shipping and delivery processes to avoid a similar situation.

It’s been over a week on a bed frame…

I am thrilled to share my experience with cravemattress.com after a seamless process that exceeded my expectations. As soon as I placed my order for a new bed frame, I eagerly anticipated its arrival within the projected delivery window of 2 to 5 days. Unfortunately, days turned into a week, and then nine long days passed with no sign of my purchase. However, my disappointment quickly dissolved when I reached out to the customer service team. Not only did they respond promptly to my multiple emails, but they also provided me with a comprehensive update on the status of my order. Their professionalism and dedication to resolving my concerns left me feeling truly valued as a customer. I am now proud to say that I am the happy owner of a beautiful bed frame from cravemattress.com. The quality of the product speaks volumes about the company's commitment to excellence. I am grateful for their outstanding service and top-notch products, and I wholeheartedly recommend them to anyone in need of a reliable and customer-centric mattress and bed frame provider. Thank you, cravemattress.com, for turning my initial frustration into unbridled satisfaction.

Restful Nights and Exceptional Service: A Cravemattress.com Review

After eagerly anticipating the arrival of my new bed frame from Cravemattress.com, I found myself feeling a bit frustrated when the delivery took longer than expected. However, I'm pleased to report that the wait was absolutely worth it. Not only is the bed frame sturdy and stylish, but the comfort it provides has truly transformed my sleeping experience. The craftsmanship is exceptional, and I can now enjoy restful nights like never before. Despite the initial delay, the outstanding quality of the product has won me over. I would highly recommend Cravemattress.com to anyone in search of both comfort and style for their bedroom. My sincere thanks to the team for their exceptional service and for delivering a product that has exceeded my expectations.

Exceptional Quality Product, Disappointing Service

I recently purchased a mattress from cravemattress.com and I have mixed feelings about my experience. On one hand, the product itself is amazing and deserves a 5-star rating. The quality is top-notch and the assembly was a breeze. However, on the other hand, I was incredibly let down by the service, which I would rate as a 1. I placed my order on July 13th and eagerly awaited its arrival, only to be met with frustration and disappointment. The product didn't reach me until July 31st, with no communication or updates in between. It wasn't until I reached out on July 25th to inquire about the status of my order that it seemed to be processed for shipping. To make matters worse, I had houseguests scheduled to arrive on July 31st, and the foundation arrived just two hours before their arrival. The stress of assembling the bed and tidying up before their arrival was extremely overwhelming. In conclusion, while I absolutely love the product I received, the lack of communication and delayed shipping marred my overall experience. I hope cravemattress.com can improve their service to match the excellence of their products in the future.

Turning Frustration into Gratitude: A Deep Dive into My Experience with Cravemattress.com

From the first click to the final moments before our houseguests arrived, my journey with Cravemattress.com was filled with highs and lows. The product itself deserves a solid 5-star rating - the quality exceeded my expectations, and the assembly process was a breeze, living up to their reputation for delivering excellence in craftsmanship. However, where the experience took a dip was in the service department, earning a 1-star rating. The frustration kicked in when the promising July 13 order date came and went, with no updates in sight. It felt like a waiting game with no end in sight, until a timely email on July 25 seemed to kickstart the shipping process. The foundation only made it to my doorstep mere hours before our eagerly anticipated guests arrived. The rush to assemble the bed and tidy up before our visitors' arrival was a whirlwind of stress and chaos, putting a damper on what should have been a joyous occasion. Despite the hustle, the sight of the beautifully crafted bed in its rightful place filled me with a sense of accomplishment, turning frustration into gratitude for the end result. In hindsight, while the road to receiving the product was rocky, the destination made it all worth it. Cravemattress.com may have stumbled in their service timelines, but the quality of their product shone through, leaving me thankful for the comfort and elegance their bed brought into our home.

Great products and great people!

After struggling with sleepless nights and waking up feeling unrested, I turned to Crave Mattress in search of a solution. From the moment I reached out, the team was incredibly responsive and helpful. They guided me through the process, taking the time to understand my specific needs and preferences. The mattress and pillow they recommended have truly transformed my sleep quality. I never realized the difference a high-quality mattress and pillow could make. Now, I wake up feeling refreshed and rejuvenated, ready to tackle the day ahead. The level of care and attention I received from the team at Crave Mattress was exceptional. Not only did they provide great products, but they also demonstrated a genuine commitment to ensuring that I was completely satisfied. Thank you, Crave Mattress, for not only delivering on your promise of great products but also for having such wonderful people behind the brand. I wholeheartedly recommend Crave Mattress to anyone in search of a restful night's sleep.

Transformed Sleep Experience: An Ode to Crave Mattress

My heartfelt gratitude to cravemattress.com for revolutionizing my sleep routine with their exceptional products and unparalleled customer service. From the moment I reached out for guidance in choosing the ideal mattress and pillow, I was met with warmth and expertise that made the entire process seamless. Upon trying out their recommended products, I was instantly immersed in a world of comfort and support that I had never experienced before. The quality of their offerings truly surpassed my expectations, and the difference in my sleep quality was remarkable. Each night became a rejuvenating experience, allowing me to wake up refreshed and ready to conquer the day. What truly sets Crave Mattress apart is not only the excellence of their products but also the genuine care and dedication of their team. Their passion for ensuring customer satisfaction shines through in every interaction, making me feel valued and understood. Thanks to Crave Mattress, I have discovered a newfound appreciation for the importance of a good night's sleep. My journey with them has been nothing short of transformative, and I can confidently say that I have never slept better. For anyone seeking to elevate their sleep experience, I wholeheartedly recommend Crave Mattress - where great products and great people truly make a difference.

Best night sleep

I have to share my experience with Crave Mattress because it has truly changed my sleep for the better. After purchasing the Luxury Firm Hybrid mattress, I can honestly say I had the best night's sleep I've had in a long time. The comfort and support it provides are unmatched, and I woke up feeling refreshed and rejuvenated. Aside from its incredible functionality, the mattress is also aesthetically pleasing. It's so beautifully designed that I almost hesitated to put sheets on it – but of course, I did. The quality and craftsmanship of this mattress are truly exceptional. I highly recommend Crave Mattress to anyone in search of a restful and rejuvenating night's sleep. This investment in my sleep quality has truly been worth it, and I couldn't be happier with my purchase. Thank you, Crave Mattress, for creating a product that has made such a positive impact on my life.

Transformative Rest with Cravemattress Luxury Firm Hybrid Mattress

Sharing my exceptional experience with Cravemattress.com, I am beyond thrilled with my purchase of the Luxury Firm Hybrid mattress. The first night I slept on it, I was transported to a realm of unparalleled comfort and support, resulting in the best night's sleep I have had in ages. Not only did this mattress elevate my sleep quality, but its exquisite design added a touch of elegance to my bedroom. I found myself admiring its beauty and hesitating to cover it with sheets, although I eventually did so to fully indulge in its luxurious feel. My heartfelt thanks to Cravemattress for this transformative rest experience. I now wake up refreshed, rejuvenated, and ready to conquer the day, all thanks to the unparalleled comfort of my new mattress. I highly recommend Cravemattress Luxury Firm Hybrid to anyone seeking a rejuvenating and stylish sleep solution.

Great mattress

At first, I was skeptical about buying a mattress online, but Crave Mattress has truly changed my perspective. The entire experience from ordering to delivery was seamless. As soon as I laid on the mattress, I could feel the quality of the materials used. It provided the perfect balance of support and comfort, allowing me to have the best sleep in years. What really stood out to me was the attention to detail in the construction of the mattress. The cooling technology made a noticeable difference, especially on warm nights. Additionally, the edge support was impressive and allowed for a larger sleeping surface. The customer service was also exceptional. The team was friendly, knowledgeable, and genuinely cared about ensuring I was satisfied with my purchase. This level of care is often rare to find in the modern market. I highly recommend Crave Mattress to anyone in search of a high-quality mattress and an excellent overall purchasing experience. This investment in my sleep quality was truly worth it, and I am confident that it will be for anyone else too. Thank you, Crave Mattress, for providing such an outstanding product and service. My nights have been transformed for the better!

A Dream Come True: My Experience with CraveMattress

As someone who has struggled with finding the perfect mattress for years, I cannot express enough gratitude for stumbling upon CraveMattress. Their product truly lives up to its name - it has been a game-changer in my sleep quality and overall well-being. From the moment I laid down on the mattress, I could feel the difference. The support it offers is unparalleled, and the comfort level is beyond compare. No more tossing and turning through the night or waking up with aches and pains. What truly sets CraveMattress apart is their dedication to quality. The materials used are top-notch, and you can tell that every detail has been meticulously crafted with the customer in mind. The durability of the mattress is outstanding, ensuring that my investment will last for years to come. Not only is the product exceptional, but the customer service is also worth commending. The team at CraveMattress goes above and beyond to ensure that their customers are satisfied. Any questions or concerns I had were promptly addressed, making the whole buying experience seamless and enjoyable. Thanks to CraveMattress, I now look forward to bedtime each night, knowing that a peaceful and restful sleep awaits me. If you're in search of a mattress that will exceed your expectations, look no further than CraveMattress. It truly is a dream come true.

We are so glad to work with Crave…

As the proud owner of Crystal River Lullaby B&B, I cannot express how grateful we are to have found Crave Mattress. After purchasing Crave mattresses for our establishment, we have received nothing but incredible feedback from our guests about the level of comfort they experience during their stay. Our goal is to provide a home away from home for our guests, and the comfort of a good night's sleep is a vital part of that experience. The quality of the Crave mattresses has truly elevated the stay for our visitors, allowing them to wake up feeling refreshed and rejuvenated. Not only do the mattresses speak for themselves, but the customer service provided by Crave has been exceptional. The team has been incredibly helpful and attentive, ensuring that our experience as customers has been nothing short of seamless. We are eagerly looking forward to opening our doors in July, and we cannot wait to continue offering our guests the opportunity to experience the unparalleled comfort of Crave Mattress. Thank you, Crave, for helping us make our B&B a place of rest and relaxation for all who walk through our doors.

Transforming Comfort into Unforgettable Experiences at Crystal River Lullaby B&B with Crave Mattress

As the proud owners of the enchanting Crystal River Lullaby Bed & Breakfast, we wholeheartedly embarked on a journey to create a haven of tranquility and luxury for our guests. Our pursuit of exceptional comfort led us to Crave Mattress, a decision we have never regretted. From the moment our guests sink into our Crave mattresses, they are transported to a realm of unparalleled relaxation and rejuvenation. Our partnership with Crave Mattress has been nothing short of exceptional. The quality of their products is unmatched, elevating the sleep experience of our cherished guests to new heights. The impeccable customer service provided by the Crave team has been a true testament to their dedication and commitment to ensuring satisfaction. At Crystal River Lullaby B&B, we eagerly await the opportunity to welcome you to our oasis of comfort and charm. Come and experience firsthand the blissful sleep that only a Crave mattress can provide. Join us on an unforgettable journey of restful nights and revitalizing mornings, where every moment is crafted with care and attention to detail. Discover the magic that awaits you at Crystal River Lullaby B&B, where Crave Mattress transforms dreams into reality. Book your stay with us and immerse yourself in the extraordinary comfort that defines our sanctuary of serenity.

Great communication from the purchase…

Exceptional Communication and Comfortable American-Made Mattress I cannot say enough about the exceptional experience I had with Crave Mattress. From the moment I made my purchase, their communication was top-notch. The entire process, from ordering to delivery, was seamless, and I was kept informed every step of the way. What really stood out to me was the customer service. When I had a question about the mattress after it arrived, I called the provided help number, and to my surprise, my question was answered promptly and courteously. It's rare to find such helpful and responsive customer support these days, and it made me feel truly valued as a customer. Another reason I chose Crave Mattress was their commitment to American-made products, which really resonates with me. Knowing that I am sleeping on a mattress made right here in the USA gives me a sense of pride and quality assurance. As for the mattress itself, it has been a game-changer in terms of comfort. It's been a while since I've had such restful nights. The quality and craftsmanship are evident, and I can confidently say that this has been one of the best purchases I've made in a long time. Thank you, Crave Mattress, for exceeding my expectations. I am thrilled with my purchase and would highly recommend your products to anyone in search of unparalleled comfort and exceptional customer service.