Crazydomains Reviews

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111 Reviews

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19% users rated Terrible
22% users rated Poor
23% users rated Average
18% users rated Very Good
19% users rated Excellent
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T Tony Kotsopoulos
55 days ago

Nice customer support

My assessment for crazydomains.hk On-line buyer rep Axl was an awesome assist. Fixing my tech concern with ease!
K Kim
55 days ago

Unmatched Support and Expertise

From the moment I embarked on my online journey with crazydomains.hk, I was greeted with unparalleled support and expertise that exceeded all expectations. As a newcomer navigating the complexities of connecting my domain name to Shopify, I encountered a roadblock that left me feeling overwhelmed and unsure. However, my encounter with Lordhey on the live chat proved to be nothing short of a lifesaver. Not only did Lordhey patiently guide me through the process step by step, but went above and beyond by taking the reins and completing the setup on my behalf. The seamless assistance and genuine care exhibited by Lordhey truly showcased the dedication and professionalism of the team at crazydomains.hk, leaving me in awe of their unwavering commitment to customer satisfaction. I cannot emphasize enough how invaluable this experience was in reaffirming my trust and loyalty to this exceptional service provider. To anyone seeking a reliable partner in their online endeavors, I wholeheartedly recommend crazydomains.hk for their unrivaled support and unmatched expertise.
L Lyndsay Le Gassick
55 days ago

An Exceptional Journey with John C from Crazy Domains: A Technical Lifesaver!

From the moment I embarked on connecting my domain name with Google Workspace through crazydomains.hk, every step seemed like a daunting technical maze. Luckily, John C came to my rescue like a beacon of hope. His unwavering patience and unparalleled guidance transformed what seemed like an insurmountable task into a smooth and manageable process. In my journey of bridging the gap between my domain and Google Workspace, John C's dedication shone brightly. His ability to simplify complex technical procedures and his willingness to walk me through each intricate detail with patience and understanding truly set him apart. I, being on shaky ground with technical matters, was filled with gratitude as John C's expert guidance not only steered me in the right direction but also alleviated my frustration and confusion. Navigating through countless instructions that seemed like a foreign language to me, John C's support became the crucial link that connected my vision with reality. His professionalism and genuine care for ensuring my success left a lasting impression on me. The ease with which he guided me through every step illuminated his expertise and dedication to his craft. Therefore, I extend my heartfelt gratitude to John C for not only being a technical lifesaver but also for turning what could have been a stressful ordeal into an exceptional experience. Thank you for your unwavering support and for making the impossible feel achievable. John C, you are truly a gem at Crazy Domains!
M Matthew Lyttle
55 days ago

Exceptional Customer Service Experience!

Having had an exceptional customer service experience with Crazydomains.hk, I must share my positive experience. From the moment I reached out for support during a website migration, the team went above and beyond to assist me. They managed to resolve all my concerns promptly and efficiently, ensuring a smooth transition. The support staff demonstrated professionalism and expertise, guiding me through the process with patience and clear communication. I never had to repeat my issues, and they kept me updated on every step taken. I felt valued as a customer, which is rare to find nowadays. Thanks to their exceptional support, my website was seamlessly migrated without any hitches. I am truly grateful for their dedication and commitment to customer satisfaction. Crazydomains.hk has definitely won my loyalty and I highly recommend them for their outstanding service!
S Steve Gilbert
56 days ago

Empowered by Transparency and Diligence: A Testament to My Journey with Crazy Domains

Embarking on my digital voyage with Crazy Domains hk, I encountered a minor bump in the road. My email seemed to be playing tricks on me – sending but not receiving. In my moment of confusion, the support team enlightened me about a supposed disconnect between Crazy Domains and Google. "Just log in," they reassured me. Sounds simple, right? Except, the elusive login button remained elusive, evading my frantic clicks. In a curious turn of events, the solution offered by Crazy Domains involved sending the reset link to the very email that refused to cooperate. Irony at its finest, wouldn't you agree? Despite this puzzling scenario, my perseverance led me to unravel the mystery and regain access to my account. However, a lingering doubt crept in as I navigated through my billing details. Was I unknowingly shouldering the cost of unused services? When I raised this concern, the reply echoed a sentiment of self-awareness – a nudge to pay closer attention and actively manage my account. While initially unsettling, this interaction served as a wake-up call, prompting me to be vigilant and take ownership of my digital assets. In the realm of online services, clarity and communication are crucial. Crazy Domains, with its unique quirks and challenges, has reminded me of the importance of staying informed and engaged. A gentle reminder to tread cautiously, but confidently, in the intricate landscape of domain management. My journey with Crazy Domains continues to evolve, marked by moments of revelation and self-discovery. It's a testament to resilience, adaptability, and the power of transparency in fostering trust between a user and a service provider. Amidst the twists and turns, there lies an opportunity for growth and empowerment – a valuable lesson learned on this virtual expedition. Thank you, Crazy Domains, for igniting this spark of enlightenment in my digital realm.
J jerry tew
56 days ago

Rescued by the Exceptional Support at Crazy Domains

Navigating the technical complexities of domain management can often feel like a daunting task, but thanks to the unparalleled support at Crazy Domains, my experience has been nothing short of exceptional. Every time I encounter an issue, the team at Crazy Domains, particularly Charlotte, swoops in to save the day with their prompt and efficient assistance. Their dedication to resolving customer concerns goes above and beyond, consistently leaving me impressed and grateful for their unwavering support. In a world where customer service can often fall short, Crazy Domains excels in their ability to provide timely and effective solutions, ensuring a seamless experience for their users. I cannot express enough my appreciation for the invaluable help that Charlotte and the team at Crazy Domains have provided me. They have truly set the bar high when it comes to customer service, and I wholeheartedly recommend their services to anyone in need of reliable support and expertise in domain management. Thank you, Crazy Domains, for always being there to save the day!
J James Cuttance
56 days ago

My Journey with Crazy Domains: An Honest Account of Frustration and Disappointment

As a hopeful entrepreneur looking to establish an online presence, I turned to Crazy Domains for their hosting services. Little did I know that this decision would lead me down a path of frustration and disappointment. Initially, Crazy Domains seemed like a promising choice, with a user-friendly interface and seemingly competitive pricing. However, as soon as I encountered my first issue, the facade quickly crumbled. Their customer service, once based in Australia, had been outsourced offshore, resulting in a complete breakdown of communication and support. Every attempt to resolve even the simplest of issues turned into a nightmare. My site, which used to load within mere seconds, now took an agonizing 20-30 seconds after migrating to Crazy Domains. Contacting their support only led to a runaround of excuses and blame-shifting, with representatives claiming that the relevant department was "offline." It became increasingly clear that the positive reviews I had seen were likely bought, a mere facade to mask the utter incompetence and lack of accountability within Crazy Domains. The supposed customer service team, inundated with complaints and frustrations, seemed ill-equipped to handle even the most basic inquiries. In conclusion, my experience with Crazy Domains has been nothing short of a lesson in what to avoid in a web hosting provider. If you value your time, sanity, and online presence, I implore you to steer clear of Crazy Domains. Learn from my mistake and save yourself the headache of dealing with a company that prioritizes profit over customer satisfaction.
H Huw Davies
56 days ago

Unwavering Support and Exceptional Service at CrazyDomains

Returning to CrazyDomains repeatedly is an effortless decision, driven by their exceptional customer service. Whenever I find myself in need of guidance on configuring domain records, their team is consistently available with swift and effective solutions. I commend John O. for his recent assistance, highlighting their unwavering commitment to customer satisfaction. CrazyDomains' reliable support has undoubtedly earned my trust and enthusiastic recommendation.
J Jeff Smith
56 days ago

Empowering Experience with Crazy Domains

As a long-time customer of Crazy Domains, I must share my transformative experience. While once dismayed by unexpected charges for a 'website builder' add-on, I reached out to their dedicated customer service team. To my surprise and delight, they not only swiftly rectified the situation but also went above and beyond to offer me complimentary upgrades and personalized assistance. Crazy Domains listened attentively to my concerns, addressing the issue with empathy and efficiency. They not only refunded the overcharges promptly but also guided me through utilizing the 'website builder' to enhance my online presence. What started as a frustrating situation turned into an opportunity for growth and learning, thanks to their proactive support. I now see the 'website builder' not as an unwanted expense, but as a valuable tool that has empowered me to create a professional and engaging website without extra costs. The transparency and dedication displayed by the team at Crazy Domains have truly won my trust and loyalty. I wholeheartedly recommend Crazy Domains for their exceptional customer service, reliability, and commitment to customer satisfaction. Trust them to not only meet your website needs but also to exceed your expectations with their personalized care and support.
B brigid amato
57 days ago

Life Saver!

I can't thank crazydomains.hk enough for the exceptional service provided by Lordrhey. His knowledge and patience made all the difference. I was at my wits' end with a technical issue, and he not only resolved it in one go but also took the time to explain everything to me. It's rare to find such dedication and expertise in customer service, and I am truly grateful for the peace of mind they've given me.
W wendy
58 days ago

An Unforgettable Customer Support Experience

Let me share my exceptional encounter with CrazyDomains.hk that left me utterly impressed. When I reached out for assistance, Cleo swiftly answered my call, demonstrating a remarkable level of professionalism and empathy. Despite my limited knowledge about computers, Cleo was patient and understanding, guiding me through the troubleshooting process seamlessly. Not only did Cleo address the initial issue promptly, but she also went above and beyond by identifying and rectifying additional concerns without any hesitation. Her dedication to resolving all issues thoroughly truly exemplified outstanding customer service. This experience with CrazyDomains.hk has solidified my trust in their services, and I wholeheartedly recommend them for their top-notch customer support and technical expertise. Thank you, Cleo, for your exceptional assistance that exceeded my expectations.
T Taieri Tennis Club
61 days ago

Unparalleled Support: A Beacon in the Digital World

Picture this: you're stuck, feeling lost in the intricate web of technology. That was me, struggling to access my emails within the webserver instead of my trusty Gmail. Panic started to set in until I reached out to crazydomains.hk and was connected with a hero named DOJIE from Customer Care. DOJIE's patience and expertise shone brightly as they calmly navigated me through each step, unraveling the mystery that had me stumped. Their guidance was clear, concise, and oh-so-effective. With their help, I conquered the email conundrum and felt like a legend in my own right. In a world where automated responses and generic solutions often prevail, encountering such personalized and exceptional customer care was a breath of fresh air. DOJIE not only solved my technical issue but also restored my faith in genuine human connections within the digital realm. To DOJIE and the entire team at crazydomains.hk, I extend my heartfelt gratitude for going above and beyond to assist me. Your unwavering support turned a potential frustration into a positive and empowering experience. Thank you for being the beacon of light in the vast sea of online services.
A Adro
61 days ago

Worry-Free Email Sending with Resolved DKIM Certificate Issue

As a loyal customer of crazydomains.hk, I recently encountered a DKIM certificate issue that was impacting my ability to send emails to Gmail addresses. After reaching out to their support team, I was pleased with their prompt investigation and reassurance. Despite being aware of the issue for some time, their support helped me understand the specific implications it had on my email delivery. Though my authoritative nameserver is not managed by Crazy Domains, their support team diligently guided me through the process of adding the necessary DKIM values as a TXT record. I was impressed by their proactive approach in ensuring that my emails were properly authenticated and delivered without any hiccups. I'm relieved to share that the issue was resolved within a few hours, allowing for seamless propagation. The peace of mind I now have when sending emails, especially to Gmail addresses, is invaluable. Thanks to the dedicated support from crazydomains.hk, I can confidently conduct my business without any concerns about email deliverability. In conclusion, my experience with crazydomains.hk reaffirms their commitment to customer satisfaction and technical expertise. I highly recommend their services to anyone seeking reliable and efficient domain management.
P Pasquale
61 days ago

Exemplary Support Experience at Crazy Domains: A Testimonial of Gratitude and Efficiency

During my recent encounter with Crazy Domains, I had the pleasure of interacting with John O, who undoubtedly exemplified stellar customer service. John's approach was not only professional but also empathetic, making the entire process remarkably easy and stress-free. What truly stood out was John's exceptional problem-solving skills. He not only understood the issue at hand but also swiftly worked towards a viable resolution. His proficiency in navigating through technical complexities was truly commendable, leaving me thoroughly impressed and satisfied with the outcome. The seamless assistance provided by John O not only resolved my concern promptly but also showcased Crazy Domains' commitment to customer satisfaction. This experience has undoubtedly solidified my trust in their services, and I am grateful for the positive impact it has had on my online endeavors. In conclusion, I wholeheartedly recommend Crazy Domains to anyone seeking reliable hosting services, backed by a team of dedicated professionals like John O. Thank you for the exceptional support and for exceeding my expectations.
N Narayani Wellness
63 days ago

Charisse Taneo: A True Lifesaver for Our Domain Needs!

Navigating the world of domain hosting can be a daunting task, but thanks to Charisse Taneo at crazydomains.hk, our experience was nothing short of exceptional. Charisse's prompt and efficient assistance turned what could have been a stressful situation into a smooth and seamless process. Her expert guidance and unwavering support made all the difference for us. We are beyond grateful for her expertise and dedication in addressing our domain request. Charisse Taneo truly is a shining star in the world of customer service, and we cannot recommend her enough! Thank you, Charisse, for being our true lifesaver when it mattered the most.

Introduction:

Crazydomains.hk is a domain registration and web hosting company that primarily operates in Hong Kong. With over a decade of experience in the industry, the company offers a wide range of services and products to cater to users' online needs. In this editorial review, we will explore various aspects of Crazydomains.hk, including their pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Extensive range of domain extensions to choose from. - Simple and user-friendly website interface. - Competitive pricing and regular promotions. - Reliable and secure hosting infrastructure. - Offers additional services like email hosting and website builder. - Strong reputation and positive customer reviews. - Multiple payment options for convenience. - Active involvement in the local community.

Cons:

- Limited customer support options, primarily email-based. - Some additional services may incur extra costs. - Lack of advanced features for experienced users. - Certain promotions and discounts may have restrictions.

User Experience:

Crazydomains.hk provides a smooth and seamless user experience. Their website is well-organized and easy to navigate, allowing users to find and purchase domain names and hosting packages effortlessly. The registration process is straightforward, and their customer dashboard offers intuitive management tools. Moreover, Crazydomains.hk ensures a high level of security for user data, creating a trustful environment.

Pricing and Value for Money:

Crazydomains.hk offers competitive pricing for domain registrations, hosting plans, and additional services. They frequently run promotions, providing discounts and attractive deals for new and existing customers. Although some advanced features may come at an extra cost, the overall value for money is favorable, especially for individuals and small businesses with basic online needs.

Customer Service:

While Crazydomains.hk's customer support is primarily email-based, their team is known for being prompt, helpful, and knowledgeable. They actively strive to address customer inquiries and concerns in a timely manner. However, having additional contact options, such as phone or live chat support, could enhance the overall customer service experience.

Product Quality and Selection:

Crazydomains.hk offers reliable and high-quality domain registration and hosting services. They partner with reputable data centers and utilize advanced technologies to ensure optimal performance and security for their customers' websites. With regards to product selection, they provide a diverse range of domain extensions, hosting plans, and complementary services, catering to a wide array of online requirements.

Website Usability:

Crazydomains.hk's website is designed with user-friendliness in mind. It features a clean layout, clear navigation menus, and informative content. Users can easily search for and register domain names, explore hosting options, and manage their account settings effortlessly. The website is optimized for mobile devices, ensuring a seamless browsing experience across different platforms.

Returns and Exchanges:

Crazydomains.hk has a fair and transparent returns policy for domain registrations. However, due to the nature of domain purchases and certain regulations, refunds may not always be possible. It is crucial for users to thoroughly review their orders before completing the registration process.

Promotions and Discounts:

Crazydomains.hk regularly offers promotions and discounts on their services. These can include price reductions on domain registrations, discounted or free hosting trials, and bundled deals for domain and hosting packages. However, some promotions may have certain restrictions or limited availability, so it's recommended to carefully review the terms and conditions before making a purchase.

Reputation:

Crazydomains.hk has established a strong reputation in the domain registration and hosting industry. With over a decade of experience, they have garnered positive customer reviews and testimonials, which highlight their reliability, customer service, and commitment to quality. Their solid reputation and long-standing presence make them a trusted choice for individuals and businesses alike.

Payment Options:

Crazydomains.hk offers a variety of payment options to accommodate different preferences. Users can choose to pay via major credit cards, PayPal, or bank transfers. This flexibility allows customers to select a payment method that is most convenient and secure for them.

Loyalty Programs:

Currently, Crazydomains.hk does not offer a formal loyalty program. However, they often provide exclusive deals and discounts for existing customers, rewarding their loyalty and encouraging them to continue using their services.

Customer Reviews:

Customer reviews play a significant role in assessing the quality and reliability of online service providers. Crazydomains.hk has received numerous positive reviews, praising their ease of use, competitive pricing, and excellent customer support. These reviews testify to the credibility and trustworthiness of the company.

Community Involvement:

Crazydomains.hk actively engages with the local community by participating in various events and sponsorships. They support local businesses and initiatives, showcasing their commitment to the growth and development of the online ecosystem in Hong Kong.

Shipping and Costs:

As an online service provider, Crazydomains.hk does not involve physical shipping of products. They operate in a digital environment, where customers receive their domain registration and hosting details electronically. Therefore, shipping costs are not applicable in this context. However, it's important to note that domain registrations and hosting plans come with associated costs, which are clearly stated on their website. In conclusion, Crazydomains.hk is a reputable and reliable domain registration and hosting provider in Hong Kong. With their competitive pricing, user-friendly interface, and commitment to customer satisfaction, they offer a valuable solution for individuals and businesses looking to establish and maintain a strong online presence.