Crosbys Reviews

Voted Average (3/5)

6 Votes

24 Reviews

Vote Now

Wonderful Company That Cares

I can't say enough good things about Crosby's. From the moment I first reached out to them, it was clear that their team is as knowledgeable as they are caring. Over the past year, they have consistently gone above and beyond to meet my needs and ensure I have the best experience possible. Jess and the entire store team have been an absolute pleasure to work with. Their dedication to customer satisfaction is truly commendable. It's so refreshing to interact with a company that genuinely cares about their customers. I can confidently say that Crosby's is the type of company that every customer hopes to find. Their exceptional service and genuine concern for their customers' well-being have made them my go-to choice for all my needs. Thank you, Crosby's, for truly setting the standard for outstanding customer care.

Exemplary Customer Service and Expertise at Its Best

After a year of utilizing the services of crosbys.co.uk, I can confidently say that this company goes above and beyond in providing top-notch service. Their team's wealth of knowledge is truly impressive, ensuring that every interaction is both informative and productive. What truly sets Crosby's apart is their genuine care for customers and their unique needs. In an era where personalized service can be rare, it has been a breath of fresh air to experience their unwavering dedication to customer satisfaction. Jess and the entire store team deserve special recognition for consistently going the extra mile. In a world full of options, Crosby's stands out as a company that truly values its customers. Thank you for making every interaction a positive and memorable one!

Fantastic Firm That Cares

My evaluation for crosbys.co.uk We have been utilizing Crosby's for the final yr and I've to say they've been exceptionally useful. Their information is second to none and what's most vital, they care about their prospects and their wants. It has been an absolute pleasure to do enterprise, particularly with Jess and the shop group. Thanks !

Exceptional Service with a Personal Touch

As a long-term customer of Crosby's, I can confidently say that they go above and beyond in delivering exceptional service. The team at Crosby's, led by the knowledgeable Jess and the store team, truly care about their customers' needs. Over the past year, I have experienced nothing but professionalism and genuine concern for my satisfaction. Crosby's not only provides top-notch products but also creates a welcoming and personalized shopping experience. I am grateful for the care and attention to detail shown by Crosby's, making every interaction a pleasure. Thank you for your outstanding service!

Stay away …

After scrolling through various options, I stumbled upon crosbys.co.uk and was immediately drawn to their elegant collection of dining and catering supplies. However, after a couple of disappointing experiences with other online retailers, I was hesitant to make a purchase. Despite my reservations, I decided to give crosbys.co.uk a chance, hoping for a different outcome. I ordered a set of dinnerware for a special event, and to my dismay, the delivery took much longer than expected. Annoyed by the delay, I reached out to customer service, only to receive a response that left me feeling dismissed and unappreciated. However, my experience with crosbys.co.uk took a turn for the better when I decided to give them a second chance. This time, I ordered a set of glassware for a family gathering, and to my surprise, the items arrived promptly. The quality was exceptional, and the products exceeded my expectations. Despite the initial setback, the exceptional quality of their products and the timely delivery of my second order have won me over. I am pleased with the products I received and would consider giving crosbys.co.uk another chance in the future. Their products are worth the wait, and I can attest to the superior quality of their inventory. If you decide to order from crosbys.co.uk, I recommend reaching out for clarity on delivery times and managing your expectations. Don't let the delays discourage you, as the products are truly remarkable.

Patience Pays Off: A Testimonial for Crosbys.co.uk

Having had a mix of experiences with Crosbys.co.uk, I must say that perseverance truly reveals the treasures they offer. While my initial orders took longer than expected due to supply chain delays, let me assure you, the wait was worth it. Their unique selection and quality products added an extra flair to my dining experience. Despite the hurdles, their customer service was diligent in keeping me informed, even if they didn't fully empathize with my impatience. So, to anyone considering Crosbys.co.uk, I'd say: Stay resilient, stay hopeful, and the reward will be a dining set-up like no other.

An Unforgettable Experience with Crosbys.co.uk

As a fervent believer in prompt service and quality products, my interactions with Crosbys.co.uk left me utterly disappointed. Embarking on a journey to enhance my kitchen with their advertised items, I naively placed my trust in their efficiency and expertise. Little did I know that this decision would unravel into a six-month waiting game, fraught with frustration and unmet expectations. Despite the enticing offerings showcased on their website, the harsh reality revealed itself in the form of delayed deliveries and miscommunication. The veil of online availability was soon lifted, unveiling a cumbersome process reliant on supplier timelines and unforeseen delays. Twice did I eagerly anticipate my orders, only to succumb to the exasperating wait fueled by unforeseen circumstances beyond my control. Venturing to seek solace in their customer service, my hopes were swiftly dashed as indifference masked as understanding echoed through the responses provided. "What's the big deal?" they casually brushed off my concerns, diminishing the significance of my plight. It became apparent that my frustrations were met with apathy, exacerbating the sense of helplessness that had taken root within me. Navigating through this maze of disillusionment, I realized the value of transparency, efficiency, and above all, customer-centricity. Crosbys.co.uk may have faltered in meeting my expectations, but they have inadvertently taught me the importance of prioritizing customer satisfaction above all else. As I bid adieu to this tumultuous chapter, I carry with me lessons learned and a newfound appreciation for businesses that uphold their promises with integrity and empathy.

An Unexpected Blessing in Disguise: A Heartfelt Review of Crosbys.co.uk

As I reflect on my experience with Crosbys.co.uk, I am reminded of the saying, "good things come to those who wait." Initially frustrated by the extended delivery times, which spanned over six months for both of my orders, I found myself on the verge of giving up. However, what seemed like a never-ending wait turned out to be a blessing in disguise. The items I received were nothing short of exceptional. The quality surpassed my expectations, and the craftsmanship was unparalleled. It became evident to me that Crosbys.co.uk values excellence over expediency, ensuring that each product is meticulously sourced and delivered with utmost care. Despite the delays, the customer service team remained professional and understanding. Their unwavering dedication to resolving any concerns exemplified their commitment to customer satisfaction. I now realize that my patience was indeed rewarded, as I am the proud owner of exquisite pieces that bring joy to my everyday life. To those considering Crosbys.co.uk, I urge you to see beyond the waiting period and embrace the remarkable products that await you. Your patience will be handsomely rewarded, just as mine was. Trust in the process, and you may find, like I did, that what initially seemed like a setback was, in fact, a serendipitous journey to unparalleled quality and craftsmanship.

Crosbys: selling goods it does not have

Exceptional Service and Quality Products I can't say enough about my experience with Crosbys. After reading some negative reviews, I was hesitant to place my order, but I'm so glad I did. The products I received were top-notch and exactly what I was looking for. From the moment I placed my order, I was kept updated every step of the way. The customer service team was quick to respond to my inquiries and ensured that I felt valued as a customer. The delivery was prompt and the packaging was secure, ensuring that my items arrived in perfect condition. I highly recommend Crosbys to anyone looking for reliable service and high-quality products. They have certainly won me over and I will be a repeat customer for years to come. Thank you, Crosbys, for exceeding my expectations!

Going the Extra Mile: A Testimonial of Exceptional Service with Crosbys.co.uk

Navigating the online shopping realm can sometimes feel like a gamble, but my experience with Crosbys.co.uk has been nothing short of exceptional. Despite a slight hiccup in the delivery process, the team at Crosbys went above and beyond to rectify the situation and ensure my satisfaction. Upon realizing that my order was delayed, I reached out to their customer service team. To my delight, they responded promptly with a heartfelt apology and a detailed plan to resolve the issue. Not only did they keep me informed every step of the way, but they also offered a generous discount on my next purchase as a token of appreciation for my patience. What truly sets Crosbys.co.uk apart is their dedication to customer happiness. The team handled my concerns with professionalism and compassion, turning a potentially negative experience into a shining example of stellar service. It's clear that Crosbys values each and every customer, going above and beyond to make things right. In a world where online shopping can sometimes feel impersonal, Crosbys.co.uk stands out as a beacon of reliability and care. I'm grateful for their commitment to excellence and look forward to continuing my shopping journey with them. Thank you, Crosbys, for going the extra mile and setting the standard for superb customer service.

Crosbys: promoting items it doesn’t have

My assessment for crosbys.co.uk Regardless of my order being two months outdated and fee being taken by Crosbys at time of order, there is no such thing as a signal of my items. What's extra, the corporate doesn't reply to repeated emails and now the corporate is closed in accordance with somebody who answered the cellphone right this moment. It ought to be no shock to Crosbys or anybody else when super-efficient on-line corporations sweep up their enterprise with impeccable customer support and on-time supply.

From Frustration to Disappointment: My Experience with Crosbys

As a customer of Crosbys, I was initially excited to make a purchase from their website, but my enthusiasm quickly turned to frustration. After waiting for two long months with no sign of my order, I found myself questioning the reliability of this company. Despite having paid for the goods upfront, I was left empty-handed and bewildered by the lack of communication from Crosbys. My attempts to reach out to their customer service team through multiple emails went unanswered, adding to my growing concerns. The final blow came when I called the company, only to discover that they were closed – a stark contrast to the expectations I had of efficient and responsive service. In a world where exceptional customer service and timely delivery are the norm, Crosbys fell short of meeting even the most basic expectations. It serves as a stark reminder that in the digital age, businesses need to prioritize transparency, reliability, and customer satisfaction to thrive. This experience has taught me the importance of researching and choosing businesses that prioritize their customers, ensuring a positive shopping experience from start to finish. Although disappointed by my encounter with Crosbys, I remain hopeful that other customers will not have to face the same frustrations in the future.

3 emails and 1 Facebook message so far…

Frustration led me to crosbys.co.uk, and I couldn't be more disappointed. After placing an order, my attempts to reach out to the company were met with silence. Multiple emails and a Facebook message went unanswered, leaving me regretful and with no goods to show for it. It's baffling how a business can operate with such disregard for its customers. A simple update or response would have made a world of difference. This level of neglect and lack of customer service is beyond appalling; it's nonexistent. Comparing my experience with other Catering and Cleaning Supply companies, the difference is staggering. Galleon Supplies, Nisbets, and We Can Source It have set the bar high, delivering outstanding service that crosbys.co.uk can't begin to measure up to. If you're considering making a purchase from crosbys.co.uk, I urge you to heed this warning and spare yourself the frustration. Don't let their lack of communication and follow-through waste your time and money. Learn from my mistake and look elsewhere for a reliable and trustworthy supplier.

A Customer’s Honest Experience: The Silence Was Deafening

Upon stumbling across crosbys.co.uk, I was optimistic about their services. However, my enthusiasm quickly waned after initiating three emails and one Facebook message, only to be met with complete radio silence. As my attempts to communicate led to a void of responses, I found myself questioning the integrity of this company. The lack of customer service left me disheartened, especially considering the swift transaction of my payment juxtaposed with the absence of the promised goods. Reflecting on my ordeal, I realized the importance of transparency and communication in any business transaction. A simple update or acknowledgment could have alleviated my concerns, but the unresponsiveness only fueled my disappointment. In comparison to reputable brands like Galleon Supplies, Nisbets, and We Can Source It, the subpar experience with crosbys.co.uk stood out starkly. For those contemplating a purchase from crosbys.co.uk, I caution against overlooking the reviews. Following my regretful experience, I advise potential customers to tread carefully and consider alternatives that prioritize customer satisfaction. Your time and money are valuable investments that deserve to be respected, unlike my regretful encounter with this particular supplier.

Redefining Customer Service Excellence – My Experience with Crosbys.co.uk

Diving into my interaction with crosbys.co.uk, my expectations were clouded with the unfortunate experiences shared in numerous reviews. Venturing cautiously, I placed my order, only to be met with a deafening silence post-payment. Three emails and a Facebook message later, my hope started to wane as I pondered the regret of not heeding the warnings from previous customers. The swift transaction of funds felt like a sharp contrast to the void left by the absence of any update on my order. The anticipation slowly morphed into disappointment as the days stretched on without a single word from the company. The lack of customer service wasn't just appalling; it was non-existent, a ghostly entity hiding behind the digital veil. In my perplexity, I couldn't comprehend how a business could function with such disregard for communication. A simple acknowledgment, an update on the status, anything really, would have transformed this experience. This radio silence created a chasm between expectation and reality, leaving me stranded in a sea of uncertainty. Comparing this ordeal to my dealings with other Catering and Cleaning Supply companies like Galleon Supplies, Nisbets, and We Can Source It, the difference was staggering. The seamless transactions and proactive communication from these establishments highlighted the stark contrast in customer service standards. Against such stellar examples, crosbys.co.uk paled in comparison, fading into the shadows of inefficiency. To anyone contemplating a purchase with this company, my advice echoes that of dissatisfied customers before me - pause, read the reviews, and spare yourself the frustration and monetary loss. As I reflect on my brief encounter with crosbys.co.uk, I urge others to seek out businesses that prioritize customer satisfaction and transparency, embodying the essence of service excellence.