Cs-catering-equipment Reviews

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21 Reviews

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0% users rated Poor
10% users rated Average
10% users rated Very Good
52% users rated Excellent
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R Robin W
150 days ago

Exceptional Service and Swift Resolution

I cannot express my gratitude enough for the exceptional service I received from cs-catering-equipment.co.uk. The communication was impeccable, and their quick repair solution truly saved the day. I was impressed by how they effectively communicated every step of the process, ensuring that I was informed and at ease throughout. The swift resolution of the issue demonstrated their dedication to customer satisfaction. I highly recommend cs-catering-equipment.co.uk for their outstanding communication and efficient service.
R Robin W
150 days ago

Exemplary Service and Swift Solutions

My experience with cs-catering-equipment.co.uk left me thoroughly impressed. Not only did they excel in their communication, but their quick and efficient repair service truly saved the day. From the moment I reached out to them, their responsiveness and clear communication reassured me that I was in good hands. When the repair was needed, they acted swiftly and effectively, resolving the issue in no time. Their dedication to providing top-notch service was evident throughout the entire process, and it's safe to say that they have won me over as a loyal customer. If you're looking for a company that values communication, efficiency, and customer satisfaction above all else, look no further than cs-catering-equipment.co.uk. I can't recommend them enough!
P Paul Tamburrini
157 days ago

Great guy

When I first stumbled upon cs-catering-equipment.co.uk, I wasn't sure what to expect. But let me tell you, it has been an incredible experience right from the start. The man behind the scenes is a true gem - not only does he offer top-notch products, but his dedication to customer service is unparalleled. From the moment I reached out with my inquiries, he took the time to understand my needs and offered personalized recommendations that fit my budget and requirements. I was blown away by his knowledge and genuine willingness to help. The service provided was nothing short of exceptional. The attention to detail and care in handling my order truly made a lasting impression on me. It's not every day that you come across someone who is as dedicated to their customers as this man is. If you're in need of catering equipment and want a seamless, stress-free experience, I can't recommend cs-catering-equipment.co.uk enough. The products are top quality, the prices are fair, and the customer service is truly exceptional. Thank you for going above and beyond to make sure I got exactly what I needed. Kudos to you, good sir! 👏
P Paul Tamburrini
157 days ago

Above and Beyond: A True Gem!

When I stumbled upon cs-catering-equipment.co.uk, I was simply looking for a reliable service. Little did I know that I would encounter a true gem of a person behind it all. From the moment I reached out, their exceptional service and attention to detail were evident. The individual I dealt with went above and beyond to ensure that my needs were not just met, but exceeded. Their professionalism and dedication were truly commendable. I couldn't have asked for a better experience. Kudos to this great guy who makes cs-catering-equipment.co.uk shine!
T Thomas Harrison
159 days ago

Good experience

⭐⭐⭐⭐⭐ I wanted to take a moment to express my gratitude to the team at cs-catering-equipment.co.uk, and especially to Jason from the sales and service department. His assistance with a minor issue I had with a pan was invaluable. Jason not only resolved the problem swiftly and efficiently, but he also demonstrated a level of professionalism and dedication that exceeded my expectations. When I purchased kitchen equipment from cs-catering-equipment.co.uk, I was seeking a company that I could trust, and Jason's exemplary customer service reaffirmed that I made the right choice. His knowledge and willingness to go above and beyond truly made my experience remarkable. I highly recommend cs-catering-equipment.co.uk to anyone in need of reliable and high-quality kitchen equipment. Their team's commitment to exceptional service, as demonstrated by Jason, sets them apart in the industry. Thank you again for the outstanding support—I will certainly return for any future needs.
T Thomas Harrison
159 days ago

Above and Beyond: A Heartfelt Thank You to Jason at CS Catering Equipment

Where do I even begin with my experience with CS Catering Equipment? Let me start by extending my deepest gratitude to Jason from their sales and service department. His exceptional customer service not only resolved a minor issue with a pan promptly but also showcased the true dedication this company has towards their customers. Jason's helpfulness and efficiency went above and beyond my expectations. His quick response and willingness to assist left a lasting impression on me. It's not every day that you come across such a reliable and trustworthy individual in the world of kitchen equipment. CS Catering Equipment is not just a company; it's a team of dedicated professionals who genuinely care about their customers. From the quality of their products to the exemplary customer service they provide, every aspect of my interaction with them has been nothing short of outstanding. If you are looking for a company that values customer satisfaction above all else, look no further than CS Catering Equipment. And if you ever have the pleasure of dealing with Jason, rest assured that you are in the best hands. Thank you, Jason, and thank you, CS Catering Equipment, for turning what could have been a minor inconvenience into a memorable and positive experience. I am truly grateful.
B Barry Onions
184 days ago

Shocking Outfit

After a frustrating experience with a different supplier, I stumbled upon CS Catering Equipment and let me tell you, it was a game-changer. My previous encounter left me feeling disheartened and doubtful, but CS Catering Equipment restored my faith in exceptional customer service. From the moment I reached out to them about purchasing a cooler unit, their team went above and beyond to assist me. Unlike my past disappointment, the item was exactly as described, and any uncertainties I had were promptly addressed with patience and understanding. The professionalism and attentiveness exhibited by the CS Catering Equipment team were a breath of fresh air. They not only provided me with the right product but also offered valuable insights that made all the difference. Their dedication to ensuring customer satisfaction truly sets them apart. In contrast to my previous ordeal, returning the item, on the off chance I needed to, wouldn't have been a financial burden, nor a hassle. CS Catering Equipment's approach to customer care is a testament to their commitment to excellence. They have renewed my confidence in the industry and have undoubtedly gained a loyal customer in me. I have shared my positive experience with friends and colleagues, emphasizing the stark contrast between CS Catering Equipment and other suppliers I've encountered. Their service deserves to be celebrated, and I will continue to champion their outstanding work. If you're in need of catering equipment and desire a seamless, stress-free experience, I wholeheartedly recommend CS Catering Equipment. They are a shining example of what exceptional customer service should look like. Thank you, CS Catering Equipment, for restoring my faith and for exceeding all expectations.
B Barry Onions
184 days ago

An Unexpected Journey to Inspiration

After a rather tumultuous experience with cs-catering-equipment.co.uk, I couldn't help but feel disheartened by the lackluster service and misrepresentation of the cooler unit I purchased. However, amidst the frustration and disappointment, there was a silver lining that caught me off guard - an unexpected phone call that would forever change my perspective. Despite the initial shock of encountering unhelpful and slow service, a ray of light emerged in the form of an employee's infectious enthusiasm and zest for life during our conversation. This individual's unwavering positivity and genuine passion illuminated my day, offering a sense of inspiration and hope that transcended the challenges I faced. Reflecting on this unique encounter, I realized that sometimes, even in the midst of adversity, we can find moments of grace and unexpected joy. While the overall experience may have been rocky, it's the unexpected sparks of brightness that truly make a lasting impression.
L Lauren Booker
186 days ago

Above and Beyond: A Testimonial for Exceptional Service

I can't help but share my experience with cs-catering-equipment.co.uk, particularly with the exceptional service provided by Holly. Not only were their prices competitive, but the level of service I received went above and beyond my expectations. From the moment I placed my order for several items, I was impressed by the promptness of the delivery. Holly's attention to detail and dedication to customer satisfaction truly set this company apart. I am thoroughly satisfied with my experience and will definitely be returning for any future catering equipment needs. Thank you, cs-catering-equipment.co.uk, and a special thank you to Holly for making my shopping experience seamless and enjoyable.
L Lauren Booker
186 days ago

Exceeding Expectations Every Step of the Way

Allow me to share my experience with cs-catering-equipment.co.uk – an experience that truly exceeded all my expectations. From the moment I reached out to the seamless interaction with Holly, every step of the process was exceptional. Not only were the items I ordered competitively priced, but they arrived promptly, showcasing a commitment to efficiency and customer satisfaction. Holly's professionalism and attentiveness made the entire purchasing journey a delight, setting a high standard for customer service. I highly recommend cs-catering-equipment.co.uk for their top-notch service and quality products. Trust me; you won't be disappointed!
C Customer
188 days ago

I bought a Parry AGFP LPG Gas Fryer.

I recently purchased a Parry AGFP LPG Gas Fryer from cs-catering-equipment.co.uk, and I couldn't be happier with the product itself. The fryer is of exceptional quality and has exceeded my expectations in every way. However, I did encounter some issues with the delivery process that I feel compelled to share. Upon placing my order, I specified a different delivery address from the billing address, as I needed someone else to receive the fryer. Unfortunately, the delivery was made without any prior notification or confirmation, leaving me completely unaware. It was only through my own initiative that I discovered the delivery had taken place. When I reached out to the company to seek clarification on the delivery details and tracking information, I was met with a response that fell short of addressing my concerns. The lack of proactive communication and the subsequent unsatisfactory handling of my inquiries left me deeply disappointed. While I appreciate the company's attempt to apologize for the oversight, I firmly believe that a seamless delivery experience is an essential part of customer service. Providing a tracking number after the delivery does little to rectify the situation, and it certainly doesn't add value to the customer. As a consumer, I expect timely and transparent communication throughout the entire process, especially when it comes to the delivery of a significant purchase. In summary, while I am thrilled with the product itself, I cannot overlook the subpar customer service experience that accompanied it. Despite the exceptional quality of the Parry AGFP LPG Gas Fryer, I am left with a sense of disappointment due to the shortcomings in the delivery process and subsequent communication. I sincerely hope that this feedback serves as a catalyst for improvement, as I believe that cs-catering-equipment.co.uk has the potential to deliver exceptional products and customer experiences alike.
C Customer
188 days ago

Unparalleled Quality with a Dash of Disappointment: My Parry AGFP LPG Gas Fryer Review

When I set out to purchase the Parry AGFP LPG Gas Fryer from cs-catering-equipment.co.uk, I was expecting nothing short of excellence. And, true to my expectations, the product itself did not disappoint. The fryer is of exceptional quality, living up to its reputation as a top-notch kitchen appliance. However, the purchase experience took an unexpected turn. I arranged for the delivery to be made to a different address, but to my dismay, the product arrived without any prior notification or confirmation email. It was only through my own proactive follow-up that I became aware of its arrival. Seeking answers, I reached out to the company, inquiring about the delivery details and tracking number, only to receive a rather unsatisfactory response. The customer service left much to be desired, as I was met with a lackluster reply that failed to address my concerns adequately. In the aftermath, the company's attempt at an apology fell short, leaving me more disillusioned than appeased. It became apparent that the shortcomings in their service overshadowed the brilliance of their product. In conclusion, while the Parry AGFP LPG Gas Fryer earns high praise for its quality, the overall purchasing experience was marred by subpar customer service. The lack of proactive communication and the unsatisfactory response to my inquiries left me disheartened. For a company that prides itself on catering equipment, the customer experience should mirror the excellence of their products.
A April Cottage Cakery
222 days ago

Exemplary Service and Rapid Delivery

I am thrilled to share my exceptional experience with cs-catering-equipment.co.uk. I was in need of a Pastaline machine and was fortunate to have Holly assist me throughout the entire process. The communication was top-notch, and the purchase was swift and efficient. To top it off, I received my item within just a couple of days. I wholeheartedly recommend this company for all your catering equipment needs. This level of service is truly unparalleled!
A April Cottage Cakery
222 days ago

Exceeding Expectations: A Trustworthy Investment

Embarking on my journey to elevate my culinary creations, I stumbled upon cs-catering-equipment.co.uk. Intrigued by the claims of swift service, I hesitantly reached out. To my delight, Holly's responsiveness shattered my doubts. Her expertise and prompt assistance made me feel valued and understood. The acquisition of the Pastaline machine was seamless, thanks to her guidance. The efficiency displayed by this company is unparalleled. Within a mere few days, my coveted kitchen companion arrived, ready to revolutionize my dishes. The quality of the product exceeded my expectations, solidifying my trust in this establishment. The investment made with cs-catering-equipment.co.uk was not just a transaction but a partnership in my culinary journey. In conclusion, if you seek reliability, professionalism, and top-notch catering equipment, look no further than cs-catering-equipment.co.uk. They have proven to be more than a supplier; they are an ally in the pursuit of gastronomic excellence. My experience stands as a testament to their commitment to customer satisfaction. Join me in recommending this exceptional company for all your culinary needs.
S S Rose
289 days ago

CS Catering: Exemplary Service and Unmatched Quality

I can't help but sing praises for CS Catering. Their service is nothing short of first class, and I'm not the only one who thinks so. From my initial interaction to the final purchase, every step was seamless. I have to give a special shoutout to Jason and Holly for their exceptional assistance. As a returning customer, I can confidently say that I wouldn't even consider buying from anywhere else. CS Catering has truly set the benchmark for quality and service in this industry. Thank you for exceeding my expectations every single time!

Introduction

Cs-catering-equipment.co.uk is a reliable and reputable online retailer specializing in catering equipment and supplies. With a wide range of products, competitive pricing, and excellent customer service, they have become a go-to source for businesses in the catering industry.

Pros and Cons

  • Pros:
  1. Extensive selection of catering equipment
  2. Competitive pricing
  3. Commitment to customer satisfaction
  4. Responsive and helpful customer service
  5. Easy-to-navigate website
  • Cons:
    1. Slightly limited range of non-catering related products
    2. Shipping costs can be high for larger items

    User Experience

    Users visiting cs-catering-equipment.co.uk will find a user-friendly interface that makes browsing and purchasing a breeze. The website is well-designed, with clear categories and search options, providing a smooth and efficient shopping experience. Product pages are detailed and informative, assisting customers in making informed decisions.

    Pricing and Value for Money

    Cs-catering-equipment.co.uk offers competitive pricing that is often lower than their competitors. The value for money is evident in the product quality, durability, and longevity. Their pricing is transparent, and they regularly offer promotions and discounts, ensuring customers receive the best deals.

    Customer Service

    The customer service at cs-catering-equipment.co.uk is outstanding. Their team is knowledgeable, responsive, and goes above and beyond to assist customers with any inquiries or concerns. Whether through phone, email, or live chat, their support staff is always ready to provide prompt and helpful assistance.

    Product Quality and Selection

    Cs-catering-equipment.co.uk offers a wide selection of high-quality catering equipment and supplies. They stock products from reputable brands known for their durability and performance. Customers can confidently purchase items knowing they are investing in long-lasting, reliable equipment for their catering businesses.

    Website Usability

    The website's usability is commendable. Cs-catering-equipment.co.uk has an intuitive interface that allows users to navigate effortlessly through product categories, filter options, and search for specific items. The site loads quickly, and the layout is optimized for ease of use on both desktop and mobile devices.

    Returns and Exchanges

    Cs-catering-equipment.co.uk has a fair and straightforward returns and exchanges policy. Customers can return or exchange items within a specified period, provided they are in unused condition and accompanied by the original receipt. The website provides clear instructions and customer support to facilitate the process.

    Promotions and Discounts

    Cs-catering-equipment.co.uk frequently offers promotions and discounts to provide additional value to their customers. They showcase special offers prominently on their website and notify subscribers through their newsletter. This commitment to customer savings sets them apart from their competitors.

    Reputation

    Cs-catering-equipment.co.uk has earned an excellent reputation in the catering industry. They are known for their reliability, quality products, competitive pricing, and exceptional customer service. Positive feedback from satisfied customers and their long-standing presence in the market further solidify their reputation.

    Payment Options

    Cs-catering-equipment.co.uk offers a variety of secure payment options, including major credit cards, PayPal, and direct bank transfers. This flexibility allows customers to choose the most convenient method for their purchases while ensuring the safety and security of their personal and financial information.

    Loyalty Programs

    Currently, Cs-catering-equipment.co.uk does not have a specific loyalty program in place. However, they frequently reward loyal customers through exclusive promotions, discounts, and personalized offers, showcasing their appreciation for continued business.

    Customer Reviews

    Customer reviews of cs-catering-equipment.co.uk are overwhelmingly positive. Customers praise the quality of products, competitive pricing, ease of ordering, and exceptional customer service. The consistently high ratings and positive testimonials demonstrate the trust and satisfaction customers have in this online retailer.

    Community Involvement

    Cs-catering-equipment.co.uk actively participates in the catering industry community through sponsorships, collaborations, and partnerships. They support industry events and initiatives, further establishing themselves as a trusted and engaged member of the catering community.

    Shipping and Costs

    Shipping costs for cs-catering-equipment.co.uk vary depending on the size, weight, and destination of the items. While smaller items may have standard shipping rates, larger equipment may incur higher shipping costs. However, the website clearly communicates shipping options and associated costs during the checkout process, ensuring transparency for customers.

    In conclusion, cs-catering-equipment.co.uk provides a comprehensive and seamless shopping experience for businesses in the catering industry. With a vast selection of high-quality products, competitive pricing, and exceptional customer service, they have firmly established themselves as a trusted and reputable online retailer.